Nasty spyware/adware bug on family computer

Unknown

My computer got infected a few weeks ago and the good people on this forum were really helpful - so I'm hoping things go well this time around.

My family's computer is infected with some sort of spyware, adware - not sure exactly what. It keeps popping up ads left and right and I downloaded Mozilla for them because you can't use IE - it's a total mess.

The Hijack This log is below - can someone please help me clean this off?


Logfile of HijackThis v1.98.2
Scan saved at 9:57:52 PM, on 9/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\RUNDLL32.exe
C:\documents and settings\tbinz\local settings\temp\CBDj2S80.exe
C:\WINDOWS\gzoefl.exe
C:\Program Files\webHancer\Programs\whSurvey.exe
C:\WINDOWS\System32\SahAgent.exe
C:\WINDOWS\rcxzz.exe
C:\documents and settings\tbinz\local settings\temp\v.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\WINDOWS\System32\asfservc.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\pcs\pcsvc.exe
C:\Program Files\Common Files\Dpi\dpi.exe
C:\WINDOWS\System32\wjview.exe
C:\documents and settings\tbinz\local settings\temp\CBDj2S80.exe
C:\documents and settings\family\local settings\temp\lGRtvqvE.exe
C:\documents and settings\family\local settings\temp\lGRtvqvE.exe
C:\Program Files\CashBack\bin\cashback.exe
C:\Program Files\NaviSearch\bin\nls.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\websearch\websearch.exe
C:\WINDOWS\System32\Vtf23S1.exe
C:\WINDOWS\System32\Vxk0.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Family\LOCALS~1\Temp\ns_temp\jre140_02i.exe
C:\DOCUME~1\Family\LOCALS~1\Temp\pft21~tmp\Disk1\manualwrapper.exe
C:\DOCUME~1\Family\LOCALS~1\Temp\pft21~tmp\Disk1\setup.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\Engine\6\INTEL3~1\IKernel.exe
C:\PROGRA~1\Netscape\Netscape\Netscp.exe
C:\Program Files\Java\j2re1.4.1_02\lib\unpack.exe
C:\PROGRA~1\MOZILL~1\firefox.exe
C:\Documents and Settings\Family\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50171
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.topfivesearch.com/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.topfivesearch.com/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.topfivesearch.com/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50171
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.topfivesearch.com/sidesearch.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.topfivesearch.com/search.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50171
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: (no name) - {3AD9350C-E746-71CA-D359-115578A82D69} - C:\WINDOWS\System32\vhdsvl.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Search404 Class - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - C:\Program Files\404Search\404Search.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\Program Files\Bargain Buddy\bin\apuc.dll (file missing)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Family\Local Settings\Temp\0lM0.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
O3 - Toolbar: BA Toolbar - {952EC978-4920-4F18-8237-91D69B54C580} - C:\Program Files\SearchLocate\sidebar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [CBDj2S80] C:\documents and settings\tbinz\local settings\temp\CBDj2S80.exe
O4 - HKLM\..\Run: [qewgnmh] C:\WINDOWS\gzoefl.exe
O4 - HKLM\..\Run: [msbb] c:\windows\msbb.exe
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [lep] C:\WINDOWS\lep.exe
O4 - HKLM\..\Run: [Wast] C:\WINDOWS\wast2.exe 2
O4 - HKLM\..\Run: [AdRoarUpdate] C:\WINDOWS\ARUpdate.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [hsnxs] C:\WINDOWS\rcxzz.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [v] C:\documents and settings\tbinz\local settings\temp\v.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [5Y5YL3C5EX8MZX] C:\WINDOWS\System32\Anh4W.exe
O4 - HKLM\..\Run: [5FtQ37V] asfservc.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Spyware remover] C:\WINDOWS\Remove_spyware.exe
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [websearch] wjview /cp:p "C:\Program Files\websearch\System\Code" Main lp: "C:\Program Files\websearch"
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [CBDj2S80.exe] C:\documents and settings\tbinz\local settings\temp\CBDj2S80.exe
O4 - HKLM\..\Run: [v.exe] C:\documents and settings\tbinz\local settings\temp\v.exe
O4 - HKLM\..\Run: [lGRtvqvE.exe] C:\documents and settings\family\local settings\temp\lGRtvqvE.exe
O4 - HKLM\..\Run: [lGRtvqvE] C:\documents and settings\family\local settings\temp\lGRtvqvE.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [OSS] C:\WINDOWS\system32\ossproxy.exe -boot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Unknown file in Winsock LSP: osmim.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/awaybox.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

Dexter

Welcome back. You have several different pieces of adware and spyware on your system. 95% of that log is crap. This does not just "happen." You need to figure out what in your browsing habits is causing you to keep getting infected. Many, many people surf the net and never get infected like this. Someone is breaking some of the anti-spyware rules:

- surfing questionable porn or looking for free software
- making bad decisions when downloading from a Peer to Peer program
- clicking YES when pop-up windows as if you want to install something

We'll get you cleaned up, but you need to be proactive in finding out who in your family is messing up your computer, where and how, and tell them to cut it out

If you are not sure how to do some of the things I tell you, check the links I provide for instructions.

If you have not done so already, please first Run Ad Aware and Spybot S&D.
This is explained, along with several other things, in the link above titled Steps To Take Before Posting a Hijack This Log.

Please make sure that HijackThis.exe is in its own folder, as explained here. You currently have it running from a temp folder, so it looks like you are running it straight fromthe ZIP archive. You can't do that, you need to put it in its own folder on the C drive, such as HJT, or make a Security folder, with an HJT sub-folder, and put the exe file in there. Do not run from the Zip file, as that prevents HJT from keeping backups of fixed items.

You also need to click the link in my signature to go to our Security Downloads page, and download LSP-Fix. Put that in the same folder as HJT.

Set your system to Show Hidden Files and folders.

For Windows XP or ME, Disable System Restore.

Reboot into Safe Mode.


Run Hijack This. FIX THE FOLLOWING:

**************




R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50171
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.topfivesearch.com/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.topfivesearch.com/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.topfivesearch.com/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50171
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.topfivesearch.com/sidesearch.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.topfivesearch.com/search.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50171
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: (no name) - {3AD9350C-E746-71CA-D359-115578A82D69} - C:\WINDOWS\System32\vhdsvl.dll
O2 - BHO: Search404 Class - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - C:\Program Files\404Search\404Search.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

(Look for Wintools in your Add/Remove Programs control panel and uninstall it.)

O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\Program Files\Bargain Buddy\bin\apuc.dll (file missing)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Family\Local Settings\Temp\0lM0.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
O3 - Toolbar: BA Toolbar - {952EC978-4920-4F18-8237-91D69B54C580} - C:\Program Files\SearchLocate\sidebar.dll
O4 - HKLM\..\Run: [CBDj2S80] C:\documents and settings\tbinz\local settings\temp\CBDj2S80.exe
O4 - HKLM\..\Run: [qewgnmh] C:\WINDOWS\gzoefl.exe
O4 - HKLM\..\Run: [msbb] c:\windows\msbb.exe
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [lep] C:\WINDOWS\lep.exe
O4 - HKLM\..\Run: [Wast] C:\WINDOWS\wast2.exe 2
O4 - HKLM\..\Run: [AdRoarUpdate] C:\WINDOWS\ARUpdate.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [hsnxs] C:\WINDOWS\rcxzz.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [v] C:\documents and settings\tbinz\local settings\temp\v.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [5Y5YL3C5EX8MZX] C:\WINDOWS\System32\Anh4W.exe
O4 - HKLM\..\Run: [5FtQ37V] asfservc.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\Run: [Spyware remover] C:\WINDOWS\Remove_spyware.exe

(Gee, do you think this program is working? Get rid of it, it probably put some of this stuff on there for you. Remove this entry and uninstall the whole program from your Add/Remove Programs control panel.)



O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [websearch] wjview /cp:p "C:\Program Files\websearch\System\Code" Main lp: "C:\Program Files\websearch"
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [CBDj2S80.exe] C:\documents and settings\tbinz\local settings\temp\CBDj2S80.exe
O4 - HKLM\..\Run: [v.exe] C:\documents and settings\tbinz\local settings\temp\v.exe
O4 - HKLM\..\Run: [lGRtvqvE.exe] C:\documents and settings\family\local settings\temp\lGRtvqvE.exe
O4 - HKLM\..\Run: [lGRtvqvE] C:\documents and settings\family\local settings\temp\lGRtvqvE.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [OSS] C:\WINDOWS\system32\ossproxy.exe -boot
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe

(Download accelerators like this are 99.9% BS. They don't do what they claim to, and almost always include spyware. Uninstall.)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Unknown file in Winsock LSP: osmim.dll
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Unknown file in Winsock LSP: osmim.dll

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/awaybox.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll[/QUOTE]




**************

Stay in Safe mode, and run the LSP-Fix program. Fix "osmim.dll" and if it shows you an entry for "WebHancer" fix that as well.


Next, manually locate the exe and dll files in the entries above, and quarantine them.

Then, go into C: -> Windows -> Downloaded Program Files, and delete everything in there. Anything you really need will be re-downloaded on demand when you visit the website that needs them.

Reboot normally, check things out, and come back to let us know how it turned out. Post a fresh HJT log for review. If things looks clean, re-enable your system restore and set a new restore point.

Please read our article on Defeating Spyware for tips on how to improve your Internet Explorer security, or to learn how to switch to a different browser. For more general information about spyware read this page.

If you are running Windows XP, and have not yet upgraded to Service Pack 2, please do so, especially if you plan to stay on Internet Explorer. SP2 introduces some security features to help protect you from unwanted downloads in Internet Explorer. Upgrade to XP Service Pack 2 here, courtesy of Short-Media's downloads section.

Finally, if you have not already done so, please take the time to find out more about Folding For a Cure, a good cause by which your computer uses it's spare power to help search for cures to diseases. We would love to have you on our Team.

Dexter...

pokerguru

Dexter,

OK - I followed everything step-by-step and it's looking better - does it look completely fixed?

A couple things -

One - it's my teenage sister and her friends - I checked her history and didn't see any bad sites, but it's clear my parents haven't really implemented any rules for surfing. So I set IE security settings to high and downloaded Mozilla, which I think is a lot safer.

Two - thanks very much for your help. I'll check out the Folding for a Cure initiative.







Logfile of HijackThis v1.98.2
Scan saved at 12:03:39 PM, on 9/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Family\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

Dexter

pokerguru wrote:

Dexter,

OK - I followed everything step-by-step and it's looking better - does it look completely fixed?

A couple things -

One - it's my teenage sister and her friends - I checked her history and didn't see any bad sites, but it's clear my parents haven't really implemented any rules for surfing. So I set IE security settings to high and downloaded Mozilla, which I think is a lot safer.

Two - thanks very much for your help. I'll check out the Folding for a Cure initiative.

That log looks GREAT. And I'll bet the computer runs better too, doesn't it? There is only one entry of any concern, the Wild Tangent one. That program does retain some personal information on what games a user has played online, but since it is a ncessary part of those games, it needs to be there if you want to play those games. I don't consider it a high-risk file, in fact my teenaged son uses that on my computer, and I let it stay there.


Please feel free to point your parents and your sister to our spyware articles, or print them out for them. Prevention is key. Mozilla is a good choice, but it is starting to be targetted by malware as well. We use IE at home and we rarely have problems If you parents wish to implement some rules, I would be happy to share some advice with them, parent-to-parent. Drop me a PM if you need more advice.

Hope to see you on the Team 93 announcement thread soon!

Dexter...

Dexter

Oh, and for future reference, do not leave HJT on the desktop! Please make sure that HijackThis.exe is in its own folder, as explained here.

And do that Windows XP Service Pack 2 upgrade! It really does have some helpful security features and other enhancements that make your computer run better.

Dexter...