Please help...having difficulty detecting bogus services.
Though I have followed the steps listed to a T, I am having a difficult time locating the bogus services I am supposed to deactivate in order to remove HSA. I am kind of a newbie to computers, so I may have made a mistake. Here are the steps I have taken so far...
1) I clicked Start, Run: Services.msc. Unfortunately, none of the three bogus file names were detected.
2) I downloaded and ran "Get Active Services", but again none of the file names showed. Here is the log it generated:
These are the Current Active Services:
Windows Audio: AudioSrv
C:\WINDOWS\System32\svchost.exe -k netsvcs
Computer Browser: Browser
C:\WINDOWS\System32\svchost.exe -k netsvcs
Cryptographic Services: CryptSvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
DHCP Client: Dhcp
C:\WINDOWS\System32\svchost.exe -k netsvcs
Error Reporting Service: ERSvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
COM+ Event System: EventSystem
C:\WINDOWS\System32\svchost.exe -k netsvcs
Fast User Switching Compatibility: FastUserSwitchingCompatibility
C:\WINDOWS\System32\svchost.exe -k netsvcs
Help and Support: helpsvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
Server: lanmanserver
C:\WINDOWS\System32\svchost.exe -k netsvcs
Workstation: lanmanworkstation
C:\WINDOWS\System32\svchost.exe -k netsvcs
Messenger: Messenger
C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Connections: Netman
C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Location Awareness (NLA): Nla
C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Access Auto Connection Manager: RasAuto
C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Access Connection Manager: RasMan
C:\WINDOWS\System32\svchost.exe -k netsvcs
Task Scheduler: Schedule
C:\WINDOWS\System32\svchost.exe -k netsvcs
Secondary Logon: seclogon
C:\WINDOWS\System32\svchost.exe -k netsvcs
System Event Notification: SENS
C:\WINDOWS\system32\svchost.exe -k netsvcs
Shell Hardware Detection: ShellHWDetection
C:\WINDOWS\System32\svchost.exe -k netsvcs
Telephony: TapiSrv
C:\WINDOWS\System32\svchost.exe -k netsvcs
Terminal Services: TermService
C:\WINDOWS\System32\svchost.exe -k netsvcs
Themes: Themes
C:\WINDOWS\System32\svchost.exe -k netsvcs
Distributed Link Tracking Client: TrkWks
C:\WINDOWS\system32\svchost.exe -k netsvcs
Upload Manager: uploadmgr
C:\WINDOWS\System32\svchost.exe -k netsvcs
Windows Time: W32Time
C:\WINDOWS\System32\svchost.exe -k netsvcs
Windows Management Instrumentation: winmgmt
C:\WINDOWS\system32\svchost.exe -k netsvcs
Portable Media Serial Number: WmdmPmSp
C:\WINDOWS\System32\svchost.exe -k netsvcs
Automatic Updates: wuauserv
C:\WINDOWS\system32\svchost.exe -k netsvcs
Wireless Zero Configuration: WZCSVC
C:\WINDOWS\System32\svchost.exe -k netsvcs
DNS Client: Dnscache
C:\WINDOWS\System32\svchost.exe -k NetworkService
Event Log: Eventlog
C:\WINDOWS\system32\services.exe
Plug and Play: PlugPlay
C:\WINDOWS\system32\services.exe
TCP/IP NetBIOS Helper: LmHosts
C:\WINDOWS\System32\svchost.exe -k LocalService
SSDP Discovery Service: SSDPSRV
C:\WINDOWS\System32\svchost.exe -k LocalService
WebClient: WebClient
C:\WINDOWS\System32\svchost.exe -k LocalService
PCTEL Speaker Phone: Pctspk
C:\WINDOWS\system32\pctspk.exe
IPSEC Services: PolicyAgent
C:\WINDOWS\System32\lsass.exe
Protected Storage: ProtectedStorage
C:\WINDOWS\system32\lsass.exe
Security Accounts Manager: SamSs
C:\WINDOWS\system32\lsass.exe
Remote Procedure Call (RPC): RpcSs
C:\WINDOWS\system32\svchost -k rpcss
Print Spooler: Spooler
C:\WINDOWS\system32\spoolsv.exe
It is quite possible that I am missing something, though. Any help you can offer regarding this issue would be greatly appreciated. By the way, I think your site rocks and I really appreciate the efforts you guys make (not just buttering up).
1) I clicked Start, Run: Services.msc. Unfortunately, none of the three bogus file names were detected.
2) I downloaded and ran "Get Active Services", but again none of the file names showed. Here is the log it generated:
These are the Current Active Services:
Windows Audio: AudioSrv
C:\WINDOWS\System32\svchost.exe -k netsvcs
Computer Browser: Browser
C:\WINDOWS\System32\svchost.exe -k netsvcs
Cryptographic Services: CryptSvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
DHCP Client: Dhcp
C:\WINDOWS\System32\svchost.exe -k netsvcs
Error Reporting Service: ERSvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
COM+ Event System: EventSystem
C:\WINDOWS\System32\svchost.exe -k netsvcs
Fast User Switching Compatibility: FastUserSwitchingCompatibility
C:\WINDOWS\System32\svchost.exe -k netsvcs
Help and Support: helpsvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
Server: lanmanserver
C:\WINDOWS\System32\svchost.exe -k netsvcs
Workstation: lanmanworkstation
C:\WINDOWS\System32\svchost.exe -k netsvcs
Messenger: Messenger
C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Connections: Netman
C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Location Awareness (NLA): Nla
C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Access Auto Connection Manager: RasAuto
C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Access Connection Manager: RasMan
C:\WINDOWS\System32\svchost.exe -k netsvcs
Task Scheduler: Schedule
C:\WINDOWS\System32\svchost.exe -k netsvcs
Secondary Logon: seclogon
C:\WINDOWS\System32\svchost.exe -k netsvcs
System Event Notification: SENS
C:\WINDOWS\system32\svchost.exe -k netsvcs
Shell Hardware Detection: ShellHWDetection
C:\WINDOWS\System32\svchost.exe -k netsvcs
Telephony: TapiSrv
C:\WINDOWS\System32\svchost.exe -k netsvcs
Terminal Services: TermService
C:\WINDOWS\System32\svchost.exe -k netsvcs
Themes: Themes
C:\WINDOWS\System32\svchost.exe -k netsvcs
Distributed Link Tracking Client: TrkWks
C:\WINDOWS\system32\svchost.exe -k netsvcs
Upload Manager: uploadmgr
C:\WINDOWS\System32\svchost.exe -k netsvcs
Windows Time: W32Time
C:\WINDOWS\System32\svchost.exe -k netsvcs
Windows Management Instrumentation: winmgmt
C:\WINDOWS\system32\svchost.exe -k netsvcs
Portable Media Serial Number: WmdmPmSp
C:\WINDOWS\System32\svchost.exe -k netsvcs
Automatic Updates: wuauserv
C:\WINDOWS\system32\svchost.exe -k netsvcs
Wireless Zero Configuration: WZCSVC
C:\WINDOWS\System32\svchost.exe -k netsvcs
DNS Client: Dnscache
C:\WINDOWS\System32\svchost.exe -k NetworkService
Event Log: Eventlog
C:\WINDOWS\system32\services.exe
Plug and Play: PlugPlay
C:\WINDOWS\system32\services.exe
TCP/IP NetBIOS Helper: LmHosts
C:\WINDOWS\System32\svchost.exe -k LocalService
SSDP Discovery Service: SSDPSRV
C:\WINDOWS\System32\svchost.exe -k LocalService
WebClient: WebClient
C:\WINDOWS\System32\svchost.exe -k LocalService
PCTEL Speaker Phone: Pctspk
C:\WINDOWS\system32\pctspk.exe
IPSEC Services: PolicyAgent
C:\WINDOWS\System32\lsass.exe
Protected Storage: ProtectedStorage
C:\WINDOWS\system32\lsass.exe
Security Accounts Manager: SamSs
C:\WINDOWS\system32\lsass.exe
Remote Procedure Call (RPC): RpcSs
C:\WINDOWS\system32\svchost -k rpcss
Print Spooler: Spooler
C:\WINDOWS\system32\spoolsv.exe
It is quite possible that I am missing something, though. Any help you can offer regarding this issue would be greatly appreciated. By the way, I think your site rocks and I really appreciate the efforts you guys make (not just buttering up).
0
This discussion has been closed.
Comments
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\System32\wwmtaa.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Hijack This!\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qlzgp.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qlzgp.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
O2 - BHO: MultimppObj Class - {002EB272-2590-4693-B166-FBD5D9B6FEA6} - C:\WINDOWS\multimpp.dll
O2 - BHO: (no name) - {01DD0E35-D044-4315-C8F3-594EFE0AAF3B} - C:\WINDOWS\system32\sdkyi32.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [eqynithvn] C:\WINDOWS\System32\wwmtaa.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.e4me.com
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=9eafaeb2a8e2a9518112bc6e0cedee1552dd4ecb1dd748bcf1cf4d42ced1394245b14c137e17952f3a6abadc3d36297b2b37:b70ac5aa8ec48e2e58a29296baabe1d6
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D049C4A3-5AA0-4517-8C02-7EC80DD9E919}: NameServer = 209.244.0.3 209.244.0.4
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qlzgp.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qlzgp.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
O2 - BHO: MultimppObj Class - {002EB272-2590-4693-B166-FBD5D9B6FEA6} - C:\WINDOWS\multimpp.dll
O2 - BHO: (no name) - {01DD0E35-D044-4315-C8F3-594EFE0AAF3B} - C:\WINDOWS\system32\sdkyi32.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [eqynithvn] C:\WINDOWS\System32\wwmtaa.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.ex e"
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m (HKCU)
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...8a29296baabe1d6
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
reboot, and then post a new log. Make sure you post the WHOLE log, I need to see what OS version you are running.
Logfile of HijackThis v1.98.2
Scan saved at 1:58:40 AM, on 9/21/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wwmtaa.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Hijack This!\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [knazwccbood] C:\WINDOWS\System32\wwmtaa.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.e4me.com
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D049C4A3-5AA0-4517-8C02-7EC80DD9E919}: NameServer = 209.244.0.3 209.244.0.4
Hopefully that contains all the relevant information. After I rebooted by pulling the cord out of the back, I noticed that my homepage is now google. I was so surprised I decided to try again and have not thus far encountered that infernal hijack homepage. Additionally, I had been having considerable trouble with pop-ups and do not seem to be encountering them anymore, either. Does this mean that my problem is solved? If so, are there any other steps I should take?
Oh, there does seem to be one bit of bad news: prior to being hijacked, my computer did not attempt to automatically connect to the internet upon rebooting. Now, however, it will attempt to connect using my standard connection immediately upon powering up. If I cancel that operation, it will open the port and attempt again. Do you think this is a major issue? Thanks for taking the time to help out a rookie, and have a great day!
Get rid of:
O4 - HKLM\..\Run: [knazwccbood] C:\WINDOWS\System32\wwmtaa.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.ex e"
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m (HKCU)
Get rid of those, reboot, and post a new log. Perhaps that will help the connection problem as well.
Logfile of HijackThis v1.98.2
Scan saved at 11:11:51 AM, on 9/21/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\Hijack This!\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.e4me.com
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
Thanks again.
See these processes?
End them all. Then go to C:\PROGRAM FILES\ and DELETE the EBATES_MOEMONEYMAKER folder. If you cannot delete it, you did not end all the processes.
Try that and let me know how it goes
Oh, wait, one more thing.
You SHOULD check out our folding team (Link is in my sig)... We would love to have you join