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Help required with HSA removal

Hi there guys, I'm really hoping that someone out that can help me sort this little problem I seem to be having here!
I have tried to follow the steps in your guide to get rid of the Home Search Assistant, but I got rather lost, I'm not too hot on computers to be honest and was hoping someone could tell me what stuff Im supposed to get rid of.
Any help is greatly appreciated
Samantha

Here is my HJT log

Logfile of HijackThis v1.98.2
Scan saved at 13:55:34, on 17/09/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\ntli32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\LXSUPMON.EXE
C:\PROGRA~1\MICROS~3\GAMECO~1\Common\SWTrayV4.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\netaa.exe
C:\WINDOWS\System32\fuajofd.exe
C:\WINDOWS\System32\RUNDLL32.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\nssys32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MNPAntiSpy\MNPAntiSpy.exe
C:\freeserve\freeserveconnectionkit\atdialler1.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\Program Files\Submit\submithook.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F49D2352-10EF-6607-C989-50A9AF46B9AA} - C:\WINDOWS\system32\ntkk.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [SideWinderTrayV4] C:\PROGRA~1\MICROS~3\GAMECO~1\Common\SWTrayV4.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [netaa.exe] C:\WINDOWS\system32\netaa.exe
O4 - HKLM\..\Run: [reiurfvn] C:\WINDOWS\System32\fuajofd.exe
O4 - HKLM\..\Run: [Tray Temperature] C:\DOCUME~1\SAMANT~1\LOCALS~1\Temp\MiniBug.exe 1
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\RunOnce: [mfcjh.exe] C:\WINDOWS\mfcjh.exe
O4 - HKLM\..\RunOnce: [javafx.exe] C:\WINDOWS\javafx.exe
O4 - HKLM\..\RunOnce: [atlyi32.exe] C:\WINDOWS\system32\atlyi32.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [nsdriver] C:\WINDOWS\System32\nssys32.exe
O4 - HKCU\..\Run: [MNPAS] C:\Program Files\MNPAntiSpy\MNPAntiSpy.exe
O4 - Global Startup: Freeserve Connection Kit.lnk = C:\freeserve\freeserveconnectionkit\atdialler1.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: Yahoo! Bingo - http://download.games.yahoo.com/games/clients/y/xt0_x.cab
O16 - DPF: Yahoo! Chinese Checkers - http://download.games.yahoo.com/games/clients/y/cct0_x.cab
O16 - DPF: Yahoo! Dots - http://download.games.yahoo.com/games/clients/y/dtt0_x.cab
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs9_x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020713/qtinstall.info.apple.com/samantha/us/win/QuickTimeInstaller.exe
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} (MSN Chat Control 4.2) - http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0410.dll
O16 - DPF: {AE609930-A6EB-4A78-B7DA-B3200705FEBD} (Mophun Control) - http://www.mophun.com/codebase/mophun.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A2C6103-3357-4D1E-87F4-8EE240C7A25A}: NameServer = 195.92.195.95 195.92.195.94
O17 - HKLM\System\CS1\Services\Tcpip\..\{0A2C6103-3357-4D1E-87F4-8EE240C7A25A}: NameServer = 195.92.195.95 195.92.195.94

Comments

  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited September 2004
    Try the alternative removal method:

    http://www.short-media.com/forum/showpost.php?p=187865&postcount=5

    Processes that need to be killed:

    C:\WINDOWS\System32\nssys32.exe
    C:\WINDOWS\ntli32.exe
    C:\WINDOWS\system32\netaa.exe
    C:\WINDOWS\System32\fuajofd.exe

    Files that need to be deleted:

    C:\WINDOWS\system32\mfqcz.dll
    C:\WINDOWS\System32\nssys32.exe
    C:\WINDOWS\ntli32.exe
    C:\WINDOWS\system32\netaa.exe
    C:\WINDOWS\System32\fuajofd.exe
    C:\WINDOWS\system32\ntkk.dll
    C:\WINDOWS\mfcjh.exe
    C:\WINDOWS\javafx.exe
    C:\WINDOWS\system32\atlyi32.exe

    Entries that need to be fixed:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/...gen/default.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\mfqcz.dll/sp.html#37049

    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\Program Files\Submit\submithook.dll (file missing)

    O2 - BHO: (no name) - {F49D2352-10EF-6607-C989-50A9AF46B9AA} - C:\WINDOWS\system32\ntkk.dll

    O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
    O4 - HKLM\..\Run: [netaa.exe] C:\WINDOWS\system32\netaa.exe
    O4 - HKLM\..\Run: [reiurfvn] C:\WINDOWS\System32\fuajofd.exe
    O4 - HKLM\..\Run: [Tray Temperature] C:\DOCUME~1\SAMANT~1\LOCALS~1\Temp\MiniBug.exe 1
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
    O4 - HKLM\..\RunOnce: [mfcjh.exe] C:\WINDOWS\mfcjh.exe
    O4 - HKLM\..\RunOnce: [javafx.exe] C:\WINDOWS\javafx.exe
    O4 - HKLM\..\RunOnce: [atlyi32.exe] C:\WINDOWS\system32\atlyi32.exe

    O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup

    O4 - HKCU\..\Run: [nsdriver] C:\WINDOWS\System32\nssys32.exe
    O4 - HKCU\..\Run: [MNPAS] C:\Program Files\MNPAntiSpy\MNPAntiSpy.exe

    O16 - DPF: {AE609930-A6EB-4A78-B7DA-B3200705FEBD} (Mophun Control) - http://www.mophun.com/codebase/mophun.cab

    Follow that guide closely - it is very important that each step is done, or this will have been for nothing.
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