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home search assistant...HELP!!!!

I have been plagued by home search assistant for the last 4 months or so and can't get rid of it!!! I figured I'm doing something wrong, so please can you help me? I'm also kinda computer stupid, but I have both safe and unsafe mode logs.....thank you!!! :)

unsafe mode:

Logfile of HijackThis v1.98.2
Scan saved at 10:23:16 PM, on 9/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ntxq32.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\JonathanGrimes\Simply Transparent 7\SimplyTransparent.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\sdkpr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\Jolene Crosley\My Documents\highjack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {6D1A41A2-E07C-983F-DE15-81818F69D81D} - C:\WINDOWS\system32\appbb32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ntxq32.exe] C:\WINDOWS\system32\ntxq32.exe
O4 - Startup: Simply Transparent.lnk = ?
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - (no file)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Medion-UK - {7AF6CC0F-E0BF-4ED2-BF73-10C2B79BFB8B} - http://www.medion.co.uk (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aldi-stores.co.uk/
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://www.photoparade.com/autoinstall/phpsetup.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_3us.cab
O16 - DPF: {D6E66235-7AA6-44ED-A06C-6F2033B1D993} - http://146.82.109.200/distribution/msiein.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/chedownzip.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSignedAdvertisingcom.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/downloader.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://content.kontiki.com/kdx/v2.20/kontiki/kontiki/current/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = x27747.tdak.com
O17 - HKLM\Software\..\Telephony: DomainName = x27747.tdak.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{272C4C71-C2F8-4453-A3F5-9EE54AA47D5E}: Domain = x27747.tdak.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2CA309B-8D3F-4901-9F95-194CF8031609}: Domain = x27747.tdak.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{EB3544CE-28B8-4CBB-B811-E47EDACB68B0}: Domain = x27747.tdak.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = x27747.tdak.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{272C4C71-C2F8-4453-A3F5-9EE54AA47D5E}: Domain = x27747.tdak.com
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)


and this is safe mode:


Logfile of HijackThis v1.98.2
Scan saved at 10:34:48 PM, on 9/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Jolene Crosley\My Documents\highjack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {6D1A41A2-E07C-983F-DE15-81818F69D81D} - C:\WINDOWS\system32\appbb32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ntxq32.exe] C:\WINDOWS\system32\ntxq32.exe
O4 - Startup: Simply Transparent.lnk = ?
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - (no file)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Medion-UK - {7AF6CC0F-E0BF-4ED2-BF73-10C2B79BFB8B} - http://www.medion.co.uk (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aldi-stores.co.uk/
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://www.photoparade.com/autoinstall/phpsetup.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_3us.cab
O16 - DPF: {D6E66235-7AA6-44ED-A06C-6F2033B1D993} - http://146.82.109.200/distribution/msiein.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/chedownzip.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSignedAdvertisingcom.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/downloader.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://content.kontiki.com/kdx/v2.20/kontiki/kontiki/current/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = x27747.tdak.com
O17 - HKLM\Software\..\Telephony: DomainName = x27747.tdak.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{272C4C71-C2F8-4453-A3F5-9EE54AA47D5E}: Domain = x27747.tdak.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2CA309B-8D3F-4901-9F95-194CF8031609}: Domain = x27747.tdak.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{EB3544CE-28B8-4CBB-B811-E47EDACB68B0}: Domain = x27747.tdak.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = x27747.tdak.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{272C4C71-C2F8-4453-A3F5-9EE54AA47D5E}: Domain = x27747.tdak.com
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)

Comments

  • DexterDexter Vancouver, BC Canada
    edited September 2004
    Did you try our Home Search Assistant Removal Guide?

    It is very effective at fixing this problem.

    Try that, then post a fresh log for review when you are done.

    Also, I recommend you fix any HJT entry that says (no file) or (file missing) at the end.

    Dexter...
  • edited September 2004
    i tried to remove it useing the hjt, but it all got too confusing for me....in other words i dont know which files to delete and which to keep :banghead:
  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited September 2004
    Okay, you need the alternative removal method.

    Read that carefully. Computer stupid is no excuse - it's time to learn, because you got it infected, and now you have to get it uninfected :)

    Here is a list of the processes you'll need to end:

    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\system32\ntxq32.exe
    C:\WINDOWS\sdkpr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe


    Here is a list of files you need to delete:

    C:\WINDOWS\system32\ntxq32.exe
    C:\WINDOWS\sdkpr.exe
    C:\WINDOWS\SYSTEM32\pvwuv.dll
    C:\WINDOWS\system32\appbb32.dl


    And here are the entries you need to kill:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pvwuv.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {6D1A41A2-E07C-983F-DE15-81818F69D81D} - C:\WINDOWS\system32\appbb32.dll

    O4 - HKLM\..\Run: [ntxq32.exe] C:\WINDOWS\system32\ntxq32.exe

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - (no file)

    O9 - Extra button: Medion-UK - {7AF6CC0F-E0BF-4ED2-BF73-10C2B79BFB8B} - http://www.medion.co.uk (file missing) (HKCU)

    O16 - DPF: {D6E66235-7AA6-44ED-A06C-6F2033B1D993} - http://146.82.109.200/distribution/msiein.cab
    O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/chedownzip.cab

    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/content.../downloader.cab
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://content.kontiki.com/kdx/v2.2...current/kdx.cab

    O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)

    Remember to follow that guide EXACTLY. ie. when you do all those steps and kill those files, PULL THE PLUG when you are done, do NOT shut down and restart. After you have done all this, turn it back on and post a new log.
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