Need Help With Home Search Assistant!!! Please!!!

Unknown

Hey,

I am experoencing problems with problems getting rid of Home Search Assistant, Shopping Wizard & Search Extender. It is hijacked my browser & creating of pop-ups. I have tried both adaware & Sptbot S&D, both have not been able to get rid of my problem. Can someone guide me through the process of choosing the files that harm me on my hijachthis log, because I have absolutly no Idea of how to read those thing.

Thanks in advance to everyone at Short-Media, and anyone who can help!
You guys are great!

This is my latest hijack this log:

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Logfile of HijackThis v1.98.2
Scan saved at 4:12:24 PM, on 10/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\winnt.bmp:rqrmp
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
C:\WINDOWS\system32\addsm32.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Michal.K-HO2QNFNAPEVBI\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4B4A8F65-75F5-BF6A-F510-7AC13C50B331} - C:\WINDOWS\system32\sysob32.dll
O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\System32\bridge.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [XeroxScannerDaemon] C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
O4 - HKLM\..\Run: [addsm32.exe] C:\WINDOWS\system32\addsm32.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [iezy.exe] C:\WINDOWS\system32\iezy.exe
O4 - HKCU\..\Run: [RHSI SHS] "C:\Program Files\Rogers Hi-Speed Internet\RHSI SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [RHSI Update Manager] "C:\Program Files\Rogers Hi-Speed Internet\RHSI Update Manager\RHSIUpdateManager.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [wccapp] c:\documents and settings\michal.k-ho2qnfnapevbi\desktop\winlqt.exe
O9 - Extra button: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file) (HKCU)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hispeed.rogers.com
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com

---

What do I delete, and then what do I do?

Mike K.

SpywareShooter

Welcome to Short Media Forums.

PLEASE DO NOT REBOOT YOUR COMPUTER UNTIL I TELL YOU TO!

Before doing the following, please Set your computer to show hidden files and folders, Disable System Restore, and Reboot in Safe Mode.

Once you have done that, Run HijackThis and have it fix the following:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\uaopv.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\uaopv.dll/sp.html#12802
O2 - BHO: (no name) - {4B4A8F65-75F5-BF6A-F510-7AC13C50B331} - C:\WINDOWS\system32\sysob32.dll
O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\System32\bridge.dll
O4 - HKLM\..\Run: [addsm32.exe] C:\WINDOWS\system32\addsm32.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [iezy.exe] C:\WINDOWS\system32\iezy.exe
O4 - HKCU\..\Run: [wccapp] c:\documents and settings\michal.k-ho2qnfnapevbi\desktop\winlqt.exe
O9 - Extra button: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file)
O9 - Extra button: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file) (HKCU)
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com


Then find and delete the following files:

C:\WINDOWS\uaopv.dll
C:\WINDOWS\system32\sysob32.dll
C:\WINDOWS\System32\bridge.dll
C:\WINDOWS\system32\addsm32.exe
C:\Program Files\BullsEye Network\
C:\WINDOWS\system32\iezy.exe
c:\documents and settings\michal.k-ho2qnfnapevbi\desktop\winlqt.exe



Once you have done that, PULL THE PLUG ON YOUR COMPUTER! (do not go start shut down etc), scan with HiijackThis again, and post a new log.

mikesike

Well I did all those steps

heres my newest log

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Logfile of HijackThis v1.98.2
Scan saved at 5:23:05 PM, on 10/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\winnt.bmp:rqrmp
C:\WINDOWS\system32\ntpa32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Michal.K-HO2QNFNAPEVBI\Local Settings\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\pmohx.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\pmohx.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\pmohx.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\pmohx.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\pmohx.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\pmohx.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\pmohx.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\System32\bridge.dll (file missing)
O2 - BHO: (no name) - {CE8C95DF-A478-EE5C-E911-BE35E557C173} - C:\WINDOWS\system32\ntpa32.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [XeroxScannerDaemon] C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
O4 - HKLM\..\Run: [addsm32.exe] C:\WINDOWS\system32\addsm32.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [iezy.exe] C:\WINDOWS\system32\iezy.exe
O4 - HKLM\..\Run: [ntpa32.exe] C:\WINDOWS\system32\ntpa32.exe
O4 - HKCU\..\Run: [RHSI SHS] "C:\Program Files\Rogers Hi-Speed Internet\RHSI SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [RHSI Update Manager] "C:\Program Files\Rogers Hi-Speed Internet\RHSI Update Manager\RHSIUpdateManager.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [wccapp] c:\documents and settings\michal.k-ho2qnfnapevbi\desktop\winlqt.exe
O9 - Extra button: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {6F18B2C6-E919-41DB-A4C2-7BFA53A2850F} - (no file) (HKCU)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hispeed.rogers.com
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com

---

That doesn't look like too much progress.
But there was one thing I couldn't do: In step 2, where I have to delete those things, I couldn't find, (because it wasn't there) the follwing programs,

C:\WINDOWS\uaopv.dll
C:\WINDOWS\system32\sysob32.dll
C:\WINDOWS\System32\bridge.dll
c:\documents and settings\michal.k-ho2qnfnapevbi\desktop\winlqt.exe

These files just weren't there. And I did set my folders to show all files, just like the steps said.

Any help?

Mike K.

SpywareShooter

Have you rebooted your computer since your last post? If you have, you will need to post a new log, and not reboot until I tell you to. I need to give you precise instructions to remove this, and rebooting will void them.