HP DVD200i Driver

QCHQCH Ancient GuruChicago Area - USA Icrontian
edited August 2003 in Hardware
Hey guys.... I bought a HP DVD200i a while back and the software that it comes with (MyDVD) is very outdated and generally sucks. So, I wiped my system and re-installed Windows XP. Then I bought Roxio 6 today and installed it. Roxio doesn't detect a DVD Burner, just tha DVD ROM. HP claims I need there install disk but I pitched it in favor of Roxio. I don't need anything but the driver, nothing else and HP does not post the drivers. You have to pay for them!!! I have a wedding avi waiting tom be burned!!!! Anyone have any suggestions?

Comments

  • leishi85leishi85 Grand Rapids, MI Icrontian
    edited August 2003
    get nero, it's great.
  • edited August 2003
    yeah, as i recall, Nero detected my 200e quite well before I ditched it in favor of my Sony.
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited August 2003
    Well, what version of Roxio... The compatibility list says it needs to be as follows:
    Hewlett-Packard
    DVD Writer 200j HP
    Basic CD and DVD Creator 5.3.0.57
    Platinum CD and DVD Creator 5.3.1.154

    If you have an earlier version, try downloading an update to yours.

    If you have version 6.0, try looking here:

    http://www.roxio.com/en/support/ecdc/drive_recovery.jhtml
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited August 2003
    Why do people even try to use Roxio any more? Why?
  • leishi85leishi85 Grand Rapids, MI Icrontian
    edited August 2003
    Thrax said
    Why do people even try to use Roxio any more? Why?

    Because Nero is better!!!


    Hmm, i don't think my answer was revelent to your question.
  • QCHQCH Ancient Guru Chicago Area - USA Icrontian
    edited August 2003
    Roxio is the Burning software of choice for Dell and that is 90% what we support at work. I got Roxio because I know how it works. I was a Nero guy (when I didn't buy software) but now that I have bought Roxio 6, I can't return it. It just seems like my HP DVD burner needs more than just the basic DVD Driver.
  • ShortyShorty Manchester, UK Icrontian
    edited August 2003
    leishi85 said

    Because Nero is better!!!


    Hmm, i don't think my answer was revelent to your question.

    :thumbsup: You got that right

    /me saves quote for SM Bytes :D
  • QCHQCH Ancient Guru Chicago Area - USA Icrontian
    edited August 2003
    One more thing.... As one of my favorite characters, Richard (Books by Terry Goodkind) said often...

    "Think of the solution not the problem"...

    which means, stop debating about which program is the best and why I should or should not have bought Roxio, think of the solution to the problem. What I am asking is.... does anyone have the driver, does anyone know of a solution (without switching software products). If you do not have a valid response, don't post. This is a help forum, not a debate forum. Other individuals that hope to find help from use would like help not “well you should have done this…” or “well, I don’t know the answer, but I’m more than willing to side track the post in the hopes of bashing a product….”
    <br />
    <font color="#666686">* QCH2002 puts on spectacles, removes speech from pocket, unfolds speech, and steps up onto the soapbox… </font></p>
    In the IT world, you are sometimes placed into situations that need to be fixed and telling the user that they will just have to change products will not do. You need to think, research, and find a solution. I was looking for some quick help from my friends so I could finish a project. I will now go forth and research in the hopes of a solution. I do not have the spare income nor the desire to waste $79.00 and go out and try another product in the hope <b> IT </b> will solve my problem.. The answer is out there. Thank you….

    <br />
    <font color="#666686">* QCH2002 removes spectacles, folds speech and tucks into pocket, and steps down from soapbox… </font></p>
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited August 2003
    A: Right, and the PART of the CORE problem is in part that Roxio has not made their product fully XP compatible. In your case, this is partly background based on experience on my part that will show why you have the problem and the depth of it.

    B: The new installs over older versions do not work, the older service calls are left to too large a degree. Roxio says that by saying you have to fully pull old before using new. I did not know that was relevant before now.

    C: With a version that is compatible, unfortunately HP likes to tune what they bundle and not all the firmware used in their drives is compatible with generic software. They tune partly in the software they sell with the drives, as most removable media drive bundlers do with OEM bundles of software and hardware. HP does more than most in this regard.

    D: And, they like to now sell the software upgrades that are tuned, and patch in the software subversions at least as often as they fix the firmware and release flash patches for their firmware. The install CDs have a firmware flasher, and the firmware patches available for download.

    E: That complete combo has turned me off on HP DVDs and CD-RWs. Rather than telling you simply that there is no one easy fix for all of Roxio vs. HP except POSSIBLY flashing or asking Roxio tech support themselves for help, I think you need to do what you said in part and maybe also try the above, I simply chose to give what I did knew to try and help.

    I can tell you this, the HP tech support can tell you how to determine what firmware level you hav in the drive-- AND that actual firmware letter code is what Roxio lists when they say DVD200j and do not say DVD200i. The i is base\first-release model number firmware, letters higher are those that have either been flashed or have been mfr'd later and have later firmware builtin to fix issues that cannot be fixed in software bundled by HP.

    You seem, from what you havc said in your last post combined with the earlier threads, to have given me enough info that telling you about the flashing route is a worth-while route to maybe try on one drive (flashing needs good power for about 3-5 min max and just on removable media drive in the machine while being flashed), as it can be flashed BACK to old if you find out from HP how to back the firmware up first(that used to be an option in the earlier flashers).

    The drives have a BIOS-like chip inside, and if they are the only CD-RW or DVD in the machine at flash time the flashing will not go to the wrong device--if more than one device of that type is in the machine and both are HP, it is likely that the master jumpered drive will get teh flashing instead of the intended target as the flasher routine is not the most robust in that regard. Dell likes HP becasue the DVDs can be flashed, in part,and Dell probably can get you in contact with someone who can walk you through it if you have a contract, or possibly arrange to flash the drives if you need that with a service call under warranty as I think it is in part firmware that is the problem here.

    However, since I did not know what volume you had to deal with, it was cheaper to get a change in software or a new DVD than to flash the drife if no-one was availabel to help.

    The folks who replied were mostly end users who did not know this either and abandoned HP drives and\or Roxio software instead of using flashing to try and fix things, and sold the drives or trashed them. so,please give more info up front and you will get faster answers. In this case, problem size and details help a HUGE AMOUNT to determine the best route. At least we tried.

    John, who HAS been doing IT support for literally decades and consults and fixes machines as IS systems and who will and can hunt and drill down based on the info provided, and starts obvious first and tries not to assume things have been done. So, since you told us more about what in detail you faced, you get better pinpointing of help. :D Willingly given. Free.
  • QCHQCH Ancient Guru Chicago Area - USA Icrontian
    edited August 2003
    Thanks Ageek.... I will digest the above and get back to you on the outcome...
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited August 2003
    Ok, best of luck. I've dealt with about 20 HP removable drives, half the time it was firmware if the software was installed right, especially with more newly released HP models at time of purchase.
  • QCHQCH Ancient Guru Chicago Area - USA Icrontian
    edited August 2003
    I bought this DVD Burner off of E-Bay (Unopened and still sealed with Manufacturers seal). Before I wiped my system, I was able to burn a dvd. I have since flashed the on board Firmware to the latest HP using their auto update/ flash program.

    Silly me, I figured that the HP DVD200i was released last year and Roxio would have all the neccesary drivers for it.

    <font color="#666686"> "EDIT" </font>
    As far as I knew, DVD200i stood for internal and the DVD200e was external. I do remember the Device Manager stating that the DVD Drive was a HP DVD200j. But I could be wrong.... getting more info to you..... as quickly as my brain can spit them out...
  • edited August 2003
    the 200j (AFAIK) is the drive itself. The 200i is the internal packaged version of the 200j and the 200e is the one that's put in USB2/1394 housing.

    They're the same drive just different packaging.

    My 200e was read by nero as a 200j
  • QCHQCH Ancient Guru Chicago Area - USA Icrontian
    edited August 2003
    <b> !! UPDATE !! </b>

    I uninstalled Roxio 6, installed the MyDVD & Sonic DVD (as bundled by HP). I tried to burn a DVD using a DVD+RW so as not to waste the cash on a DVD+R... well.... it worked, sort of. I can read and play the DVD on the PC, but not on my DVD Player. I believe that some DVD+RW don't play on home DVD players, but I could be wrong... :banghead:

    Anyway, I took the gamble and burn another but used a DVD+R. IT WORKED!!! :thumbsup: So, Now I can verify that the drive does work. After I finish my project, I will re-install Roxio and see what happens. My hope is that Roxio can do the burning and Sonic can do the editing... That's my hopes at least. Worse case... I do have a burner in my other case, so the Roxio 6 won't go to waste. Thank you, everyone, for your input.

    Q
  • edited August 2003
    Try leaving the HP software on there with Roxio. The more I've thought about it, I had to install teh HP stuff to update the firmware (and I don't remember removing it.)
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited August 2003
    +R/W is less reliable for playing movies on set-top boxes than -R is. The way the cookie crumbles.
  • QCHQCH Ancient Guru Chicago Area - USA Icrontian
    edited August 2003
    The purchase of this "fine" DVD Burner was an impulse, at best. The EBay auction was up in less than 3 minutes and I was just starting to look into DVD Burners. I got it for $160. Retail was well over $200. I figured, what the heck, I can’t resist the price. Well, now I find out all the caveats to DVD burning... nothing like burning CD's. Oh well... live and learn.
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited August 2003
    The raw i suffice on HP removables means internal, the e suffix is for externals, and the j in both cases is the firmware burn level. Many folks that sell them, if they have a reliable burn level on the removables, say things like 200j internal. What will be printed on the internals is 200i (internal) and the very first firmware burn happens to be i (and sometimes HP has so many problems with a burn level that what hits to open market is j for first release)-- I have flashed some drives to k, l, m, or p. But the drive model\serial number label said i as suffix in all cases (soemtimes there are burn level codes ALSO), and HP tech support talked about drives with model ending in i and burn level j or p or m -- so I am using HPs coding when I explain.

    a through h are proofin and development burn levels, they are pretty good at this but not perfect so they issue usually a later dev pass and call it i for first realease, or in some cases the first OEM has an issue and all future production gets burned to j or up.

    The same mechs are typically used for internal and external, the bus controllers\adpaters in the portable cases convert bus flow. The extra electronics and some power handling circuitry and airflow are why portable USB or Firewire drive cases are so big.

    So, the case plus a mech that might well be sold as an i mech for internal cases are labelled e for external. I have seen people buy a p burned CD-RW and have it neatly labelled i and wonder what the p was. Have owned a few HP removable drives myself, one came burned as m, when I talked to HP and the software mfrs they said I needed a p burn to use other than HP software (and they knew what I wanted to use).

    The best brands of DVDs and CD-RW ARE often flashable, though the procedures vary. It is cheaper to do things this way than to RMA a bunch of drives, reflash at factory, and sell as refurbs.
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