Please help me remove Home Search Assistant etc.!!

Unknown

Hi,

after reading the guide DEXTER posted about how to remove this annoying software installation i had a go myself but unfortunately came unstuck at the point when i was asked to reboot my machine in Safe Mode. unfortunately as the computer i'm on is at work and part of a network i couldn't access the system in Safe Mode without the administrators account details.

i have installed 'Hi-Jack this' and run it and the log is attached, i've also installed and run 'aboout:Buster' as requested. so i wondered if anybody out there with more computer experience than me could help me out? preferably not by having to get the Administrators access information, is there any way i can do it from my machine right now?

thanks a bunch

chrishenry

chrishenry

sorry, here it is:

Logfile of HijackThis v1.97.7
Scan saved at 11:54:33, on 06/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ieji32.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\chenry\Application Data\cnca.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\javaju.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\NoAdware\NoAdware.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Documents and Settings\chenry\My Documents\My Received Files\Useful\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\prldm.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\prldm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\prldm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\prldm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\prldm.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\prldm.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Ferguson McIlveen LLP
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.fminter.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {9283BCBC-BD4E-7085-A522-15DA21F5680D} - C:\WINDOWS\system32\crpo32.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ieji32.exe] C:\WINDOWS\system32\ieji32.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Ucau] C:\Documents and Settings\chenry\Application Data\cnca.exe
O4 - HKLM\..\RunOnce: [IE 3.0 RegSvr schannel.dll] C:\WINDOWS\System32\regsvr32.exe /s C:\WINDOWS\System32\schannel.dll
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.fminter.com
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.xxxtoolbar.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/23a49f295b07db834f05/netzip/RdxIE601.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD LT 2002\AcDcToday.ocx
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://217.73.66.1/minidialler/mddl/NX/264431__.exe
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD LT 2002\InstBanr.ocx
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD LT 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = fminter.com
O17 - HKLM\Software\..\Telephony: DomainName = fminter.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = fminter.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = fminter.com

primesuspect

You don't need to boot into safe mode to kill this thing. Try the alternative removal method (post 4 in the HSA guide).

chrishenry

Thanks a lot, haven't yet run the steps mentioned in the post you said but have installed Firefox instead of IE and it seems to be working much better, will do the steps described though as soon as i get some time!

-Chris

primesuspect wrote:

You don't need to boot into safe mode to kill this thing. Try the alternative removal method (post 4 in the HSA guide).