HELP HELP HELP --- find the bug in HJT log

Unknown

First, I want to say thank you to the folks providing help. Shwaip and others have helped me before. I really appreciate your time and work. I've shared with many friends and coworkers the value of this Web site.


Turbofind

I thought I had the bugger killed but it is back again...

I updated my HJT, CW Shredder, SpywareBlaster and Ad Aware; ran the entire lot and ran Norton again, too. I am still getting pop ups with this address: www.turbofind.com

Please review my HJT log and help me kill this bug. I just successfully upgraded from a dial up service (28.8) to DSL and I'd like to run a first lap without this bug sucking on my shoulder.

Thanks!!!


Logfile of HijackThis v1.98.2
Scan saved at 18:24:25, on 2004/10/15
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\LifeStylePanelUtility\TLSP11.exe
C:\Program Files\Toshiba\SmoothView\SmooSee.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\conime.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Yumi Castle\Local Settings\Temp\hijackthis.zip の一時ディレクトリ 14\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TLSPUtil] TLSPUtil.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SmooSee] C:\Program Files\Toshiba\SmoothView\SmooSee.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [imjpmig] C:\Program Files\Common Files\Microsoft Shared\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: Microsoft Excel にエクスポート(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The翻訳_ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The翻訳_辞書参照 - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The翻訳_範囲指定翻訳 - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The翻訳_翻訳設定 - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: 辞書バー - {D1A62E0C-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandTate.dll
O9 - Extra button: 翻訳バー - {D1A62E0E-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandYoko.dll
O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com/assistpc/index_j.htm
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll

shwaip

Howdy.
bad things:

C:\WINDOWS\System32\conime.exe Backdoor

O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll

1) boot into safe mode
2) bring up the task manager and see if "conime.exe" is running. If it is, end that process
3) make a folder c:\quarantine
4) move c:\windows\system32\conime.exe to c:\quarantine\conime.xxx
5) rerun hijack this. click the box next to the O21 entry, and click fix checked
6) move c:\windows\system32\vbsys.dll to c:\quarantine\vbsys.ddd
7) reboot, and post a new log

things I have no idea what they are:

O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The翻訳_ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The翻訳_辞書参照 - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The翻訳_範囲指定翻訳 - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The翻訳_翻訳設定 - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: 辞書バー - {D1A62E0C-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandTate.dll
O9 - Extra button: 翻訳バー - {D1A62E0E-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandYoko.dll

Perhaps you installed them or someone else knows.


Finally, lets talk about prevention of future problems. The best suggestion I have is to download firefox from www.mozilla.org . It is an alternate browser, and is much more secure.

docjbrandtc

Shwaip:

Thank you for taking the time to look this over. I really appreciate your help. (Is there a way to return the favor?)

Some background, I am operating a Toshiba dynabook with XP. I bought the laptop in Tokyo last November. It operates using Japanese software, which explains all of those lines with kanji characters. The laptop came loaded with tons of quirky software (maps, games, music) that I have slowly attempted to glean from the system

Up until last Friday, I was using dial up (28.8). I now have DSL through Qwest (phone company) and will be using MSN Explorer instead of Internet Explorer. I have beefed up the security lines with SpyWareBlaster, Ad-Aware 6.0 and CW Shredder.

I will still use Internet Explorer over the coming week as I transfer favorites to MSN. After that, I was planning to use MSN exclusively. Should I still look into mozilla.org?

I followed your instructions as closely as possible, with the following changes noted in brackets:

1) boot into safe mode
2) bring up the task manager and see if "conime.exe" is running. If it is, end that process
[The process was not running, but I found the file, renamed the extension, and placed it in quarantine.]

3) make a folder c:\quarantine
4) move c:\windows\system32\conime.exe to c:\quarantine\conime.xxx
5) rerun hijack this. click the box next to the O21 entry, and click fix checked
[Done]

6) move c:\windows\system32\vbsys.dll to c:\quarantine\vbsys.ddd
[I found two files, one marked vbsys.dll and vbsys.dll_old; I renamed the extensions and placed both in quarantine.]
7) reboot, and post a new log
[Here's the log]

Logfile of HijackThis v1.98.2
Scan saved at 1:21:00, on 2004/10/18
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TLSPUtil] TLSPUtil.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SmooSee] C:\Program Files\Toshiba\SmoothView\SmooSee.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [imjpmig] C:\Program Files\Common Files\Microsoft Shared\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: Microsoft Excel にエクスポート(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The翻訳_ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The翻訳_辞書参照 - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The翻訳_範囲指定翻訳 - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The翻訳_翻訳設定 - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: 辞書バー - {D1A62E0C-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandTate.dll
O9 - Extra button: 翻訳バー - {D1A62E0E-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandYoko.dll
O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com/assistpc/index_j.htm
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D}
O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\System32\msvidctl.dll
O18 - Protocol hijack: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol hijack: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: gopher - {79EAC9E4-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6}
O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - %SystemRoot%\System32\inetcomm.dll (file missing)
O18 - Protocol hijack: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\System32\itss.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O18 - Protocol: msdaipp - (no CLSID) - (no file)
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\PROGRA~1\COMMON~1\MICROS~1\WEBCOM~1\10\OWC10.DLL
O18 - Protocol hijack: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B}
O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol hijack: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E}
O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: vnd.ms.radio - {3DA2AA3B-3D96-11D2-9BD2-204C4F4F5020} - C:\WINDOWS\System32\msdxm.ocx
O18 - Protocol hijack: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE}


Thank you again for your time and advice.

primesuspect

Your log is clean except for these entries:

O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D}
O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\System32\msvidctl.dll
O18 - Protocol hijack: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol hijack: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: gopher - {79EAC9E4-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6}
O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - %SystemRoot%\System32\inetcomm.dll (file missing)
O18 - Protocol hijack: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\System32\itss.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O18 - Protocol: msdaipp - (no CLSID) - (no file)
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\PROGRA~1\COMMON~1\MICROS~1\WEBCOM~1\10\OWC10.DL L
O18 - Protocol hijack: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B}
O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol hijack: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E}
O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: vnd.ms.radio - {3DA2AA3B-3D96-11D2-9BD2-204C4F4F5020} - C:\WINDOWS\System32\msdxm.ocx
O18 - Protocol hijack: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE}

You need to get rid of those.

Switching to MSN explorer won't protect you. MSN explorer is the same exact thing as IE except with a different skin. If you want to surf safer, you really should consider switching to firefox.

After you remove those entries, post a new log. Sorry about the really long response time, this has been a really busy week.

docjbrandtc

Primesuspect:

Thank you for looking my HJT log over. Here's the latest, with the deletions as per your recommendation. I'll look into Firefox, but it will be hard to pry my wife away from MSN.

Thanks!

Jared

Logfile of HijackThis v1.98.2
Scan saved at 21:24:56, on 2004/10/26
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\LifeStylePanelUtility\TLSP11.exe
C:\Program Files\Toshiba\SmoothView\SmooSee.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TLSPUtil] TLSPUtil.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SmooSee] C:\Program Files\Toshiba\SmoothView\SmooSee.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [imjpmig] C:\Program Files\Common Files\Microsoft Shared\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Sys29] C:\windows\system32\winuey32.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Microsoft Excel にエクスポート(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The翻訳_ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The翻訳_辞書参照 - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The翻訳_範囲指定翻訳 - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The翻訳_翻訳設定 - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: 辞書バー - {D1A62E0C-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandTate.dll
O9 - Extra button: 翻訳バー - {D1A62E0E-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandYoko.dll
O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com/assistpc/index_j.htm
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

primesuspect

Looks clean

Have her read the article at least, the one in my sig ("How did you get infected")...

Stick around short-media. There's lots to learn