New victim of the Cool Web Search hijack

Unknown

Thank you in advance for your help. Tried everything, still can't get rid of it.

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\netnh.exe
C:\WINDOWS\Explorer.EXE
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\systime.exe
C:\WINDOWS\crgd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\AIM\aim.exe
C:\WINDOWS\System32\systime.exe
C:\Program Files\WebSiteViewer\124495.dlr
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\partypoker\PartyPoker.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Richard Corrao\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\itpzt.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\itpzt.dll/sp.html#29126
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\itpzt.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\itpzt.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\itpzt.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\itpzt.dll/sp.html#29126
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C5F5427C-DCE7-C0B2-B193-1EE590567C6A} - C:\WINDOWS\crgd.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SysTime] C:\WINDOWS\System32\systime.exe
O4 - HKLM\..\Run: [crgd.exe] C:\WINDOWS\crgd.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [SysTime] C:\WINDOWS\System32\systime.exe
O4 - HKCU\..\Run: [Spyware Begone] C:\freescan\freescan.exe -FastScan
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: bet365 Poker - {B1BA4A3F-1C95-497b-9F82-F8DA4A5C89DD} - C:\Program Files\bet365MPP\MPPoker.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.windupdates.com
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://c:\nosuch.mht!http://www.awmdabest.com/bltd/487.chm::/file.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=9eafaeb2a8e2a9518112bc6e0cedee1552dd4ecb1dd748bcf1cf4d42ced1394245b14c137e17952f3a6abadc3d36297b2b37:b70ac5aa8ec48e2e58a29296baabe1d6
O16 - DPF: {23F2B2AD-573B-3E58-C40F-790D42B53CAE} - http://213.159.117.150/1/rdgUS10.exe
O16 - DPF: {670821E0-76D1-11D4-9F60-009027A966BF} (YouBet Secure Data Transfer Control) - http://racing.youbet.com/wr_5_2/controls/ybrequest.cab
O16 - DPF: {C9DB5AF8-4C14-4A3E-90F8-DB49D6B4866D} (YBUICtrl.FloatWnd.1) - http://racing.youbet.com/wr_5_0/controls/YBUICtrl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

mtrox

Zox, don't mean to discourage you but....that's a mess.

There are guys on here that do this better than I but that is one long, messy log. Right off the bat get rid of those 015 trusted zone entries, but way up higher the R1's that take you to c:\windows\system32\ \*.dll make me think you need to check out the sticky threads in this board. You need to download and get smart about CWshredder and AboutBuster.

Zox

I apologize. Believe me, this stuff is way over my head.

Any help would be greatly appreciated. I will do as suggested.

Thanks very much.

Dexter

When you say you "tried everything", did you try our Home Search Assistant Removal Guide?

That is what your problem is, so if you have not followed that guide already, please do so. If you have followed it and need further assistance, let us know.

Dexter...

Zox

I ran Ad-Aware and then ran Norton Anti virus and it's gone. Thanks for everyone's help.

mtrox

Zox wrote:

I ran Ad-Aware and then ran Norton Anti virus and it's gone. Thanks for everyone's help.

Zox I hope you're right. This stuff has a way of lurking, and charging back at 'cha.

Crunchie

Zox wrote:

I ran Ad-Aware and then ran Norton Anti virus and it's gone.

I think not . We will be here when you return .