Blue screen IRQL frequent errors - Ahhh!

Leepoint

This thread was moved from spyware forum as it details an irq_less_than_equal BSOD that is clearly hardware related..

// Shorty

I have been unable to connect to the internet for sometime, but for the last two months I have had a DSL connection at uni, and have stummbled across this majorly annoying problem.-

When I am using the internet my computer will randomly crash with a blue screen IRQL_NOT_LESS_THAN_OR_EQUAL Error and begins to dump the physical memory. It occurs more regularly on some site than others, in particular on Torrent sites.

Im not sure what is causing this error so have posted it in the spyware as I had a look at my hijack this log and was scared. However, I was wondering if it could be a problem with my memory or something?

I am running windows XP on a 2.4Gb P4 machine with 512mb of RAM and a Radeon 9700 Graphics card.

Here is my Hijackthis log:-

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AdsGone - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdsGone\adsgone (file missing)
O9 - Extra 'Tools' menuitem: &AdsGone Settings - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdsGone\adsgone (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MTSInstallers/MetaStream3.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15007/CTSUEng.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/205856704b543f751c14/netzip/RdxIE601.cab
O16 - DPF: {A9DAD15A-365E-494D-9D41-8A0BB80007B0} (ArcticShell control) - http://www.arcticpigs.com/activex/mayhem.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes/ContentAuditControl.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4397/mcfscan.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15008/CTPID.cab



Also if anyone knows what litethat.exe is could you let me know as it is an undeletable lying around in my C drive.
Cheers for any help.
It will be much appreciated.

Leepoint

Sorry I have ran adaware and I am just running spybot now. Will post a new log file after completion.

Leepoint

Here is my updated logfile, after using the ad removal tools that you supplied. cheers again for any help or suggestions. If I need to post somewhere else to fix my blue screen error of death, please point me in the right direction. Thanks

btw spybot deleted litethat.exe so its no longer a problem.

Logfile of HijackThis v1.98.2
Scan saved at 17:22:14, on 20/10/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\WINDOWS\runservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE
C:\WINDOWS\NCLAUNCH.EXe
C:\Documents and Settings\Mike\Desktop\New Downloads\Hijack this\New Folder\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AdsGone - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdsGone\adsgone (file missing)
O9 - Extra 'Tools' menuitem: &AdsGone Settings - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdsGone\adsgone (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MTSInstallers/MetaStream3.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15007/CTSUEng.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/205856704b543f751c14/netzip/RdxIE601.cab
O16 - DPF: {A9DAD15A-365E-494D-9D41-8A0BB80007B0} (ArcticShell control) - http://www.arcticpigs.com/activex/mayhem.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes/ContentAuditControl.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4397/mcfscan.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15008/CTPID.cab

Shorty

This sounds more like a technical issue with the hardware you use to connect to the internet. My reasoning is this.

The irq_less_than_equal is reporting a hardware problem with a piece of hardware that shares an interrupt request with another in your machine.

Have you added any new hardware recently? What do you use to connect to the internet??? (including hardware).

I shall move this to general hardware as it is more relevant in there

Leepoint

I connect to the internet through a network. my ethernet port is built into my asus p4s8x motherboard. I have no new hardware. However this problem is not new in itself. It has just become much more frequent now that I have connected to the internet. I had the same problem before when connecting through a network to a different dsl connection.

primesuspect

It's probably your memory.

Do you have a floppy drive or a CD burner?

Leepoint

Yeah I have both.

Should i try dissconnecting them from pwr and motherboard to see if i still experience the same problems?

primesuspect

Download this.

Unzip it, and run INSTALL.BAT

it will make a bootable floppy. Boot off the floppy and let it run all seven tests. After 20-30 minutes, if all seven tests pass, and you see "Pass:1" on the screen, then your memory is NOT the problem. If you get even one error, your memory is bad.

Leepoint

ok cheers, I'll post back in an hour or so then. cheers for your help so far.

Leepoint

Well mem test didnt show up any errors, but neither did i let it finish as it had already taken 4hours and it seemed to keep running the same tests. it had passed 19 tests when I gave up. What does this mean?

primesuspect

It means your memory is good. One pass is sufficient

Okay, so next step.

What brand of PSU do you have? Brand and wattage would help. Do you know how to get into your BIOS and check your voltages? If yes, then check them and post them here.

Leepoint

Brand of psu :- Win power switching power supply atx-350 for pentium 4. ill try to get

thoughs voltages from the bios. but on the psu it says -

input 115vac 8A max. 60 Hz 230VAC 4A max. 50Hz

output +12v 17A max. +5v 35A max. +3.3V 28A max. -5V 0.5A max. -12v 0.5A max.

+5V/sbb2.0A max.

Leepoint

according to bios the voltages are as follows.

vcore 1.56

+3.3v voltage - 3.28v

+5v voltage - 4.91v

+12v voltage - 11.84

cpu vcore set 1.525

Leepoint

wow! firefox is really good! thankyou for the advert!

Leepoint

Im amazed that there are still genuinely helpful people about who aren't out to make a cheap buck. *Faith in human kind raises a little.*

cheers primesuspect.

Well, its 4:20 here in England so I guess Ill check back tomorrow.

primesuspect

Those voltages are a bit low. I'm gonna try to get the attention of someone who knows more about PSUs than me to see if that's your problem. Chances are you are suffering from "no-name PSU syndrome".

Cheers!

Tex

How many non certified drivers are you running? That error is almost always memory or driver related. Start by listing all your hardware here.

Tex

Leepoint

Tx Jupiter 40x Cdrw -5s40
Matsh*ta DVD Rom drive sr-8588 (replace * with i)
radeon 9700 pro
floppy disk drive (unknown)
harddisk wdc wd1200bb-60cja1
1394 net adapter
sis 900-based pci fast ethernet adapter
pentium 4 2.4GHz
Win power switching power supply atx-350 for pentium 4
p4s8x motherboard

How do I find out how many non certified drivers I am running?

cheers.

Leepoint

How do I find out how many non certified drivers I am running?

cheers.

Zanthian

Did you ever solve your problem? I have a computer at work that has started doing the same exact thing.

BlackHawk

Did you try testing your ram and changing drivers?

Armo

i some times get the same error DRIVER_IRQL_NOT_LESS_THEN_OR_EQUAL

its a driver or hardware problem, it hastn happened for a while since i uninstalled the drivers for onboard sound

perhps you should try finding different sound drivers

Leepoint

nope, its still the same very annoying but theres not too much i can seem to do except save regularly. :bawling:

1030mhz

I was having a problem just like this, ended up having to replace my ram, few months later, vid card went dead, replaced that, while after that ram went out again...i ended up getting a new PS (antec) and my problems went away. *shruggs* personaly i wish i had thought of the PS first off, but it was my first Built-By-Me system, regardless expensive lesson learned by me. if you got a spare PS thats not a no namer id try tossing that in for a while and see what happens worst case you have a back up PS sitting around afterword.

muddocktor

What 1030 is telling you sounds like good advice to me too. Even though the voltages you posted aren't too low, maybe the psu is sending out dirty power to the board creating noise spikes that are crashing you. I'd advise getting a Fortron Source, Antec, Sparkle, OCZ or Thermatake or if you can afford it, PC Power and Cooling psu of around 400 watts.