Help with Hijack this log..

Dear SVT team,

Any assistance you could provide on this matter would be much appreciated, as all avenues of help have been exhausted to no avail.

I've had this Trojan Horse, it seems, ever since I uninstalled Norton Internet Security 2004, and let windows firewall take over.

Every 15 mins or so, I get a dialogue box saying...

"Virus

Trojan Horse Downloader.Small.12.BV is found in file C:|System Volume information\-restore{
reg key here
}-\RP19\A000941.exe

To remove this virus, please run AVG for windows"


My virtual memory is going like the clappers quite often, and my PC can't cope with too much open, although just under half of my hard drive is not being used. I get pop-us in the middle of the screen sometimes, and i've noticed messages are taking a while to reach my Outlook Express inbox.

Although, apart from this, the PC is still pretty functionable, and fast.

I updated the virus definitions with AVG, and ran a full scan, heuristics enabled, downloaded Spybot Search and Destroy, which didn't sort it out as it is in the system volume information??

I am worried that windows firewall isn't very good, or I shouldn't have exceptions, such as the system volume information.

Here is my hijack this log:

Logfile of HijackThis v1.98.0
Scan saved at 13:46:54, on 24/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Colleen\My Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://amazingautossearch.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://amazingautossearch.com/searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://amazingautossearch.com/searchbar.html
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [CrazyTalk Serve] rundll32.exe C:\WINDOWS\system32\CrazyTalk.dll,DllServeMediaFile
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=bd4dc1a030558cb15676455d30dda3c8406bf95e8c476681ff00c94299864d60177f5a4353373436dc4b5159b29815782c46dddff5a7f47569f6dd2cbec2d3:6c5440ccd3b0bd9cb5fcddba6ee2da02
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7589EEE6-E336-11D4-8A7E-EE1D971D9B47} (AcontiX Control) - http://secure.aconti.net/acontix/goodthinxx.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec.com/region/reg_eu/techsupp/activedata/ActiveData.cab

Thanks for reading

Keira

Comments

  • SpywareShooterSpywareShooter 127.0.0.1
    edited October 2004
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://amazingautossearch.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://amazingautossearch.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://amazingautossearch.com/searchbar.html
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...cd dba6ee2da02

    Fix those entries then find and delete inetadpt.dll, reboot and post a new log.
  • edited October 2004
    Thanks Spyware Shooter,

    I scanned again, and fixed as instructed, but got a dialogue box saying

    "Hijack This cannot repair 010 Winsock LSP entries. You should use LSPFix for that. which is available from http://www.lexx-org/lspfix.htm

    "If the 010 item belongs to Webhancer, New.Net or CommonName, Spybotr S&D can remove it automatically, Spybot is available from ...."

    I didn't find and remove the 'inetadpt.dll' files as these are the ones HIjack this couldn't repair, in case this would mean I couldn't fix it later.

    Here is my new Log..

    Logfile of HijackThis v1.98.0
    Scan saved at 12:38:37, on 25/10/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Documents and Settings\Colleen\My Documents\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore
    F0 - system.ini: Shell=
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [CrazyTalk Serve] rundll32.exe C:\WINDOWS\system32\CrazyTalk.dll,DllServeMediaFile
    O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = ?
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {7589EEE6-E336-11D4-8A7E-EE1D971D9B47} (AcontiX Control) - http://secure.aconti.net/acontix/goodthinxx.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec.com/region/reg_eu/techsupp/activedata/ActiveData.cab

    What should I do now, as I have already run a full scan with Spybot, and don't know about lexx.org?

    Thanks for reading

    Keira
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited October 2004
    Download LSPfix from here
    On the opening screen, click the "I know what I'm doing" checkbox. Check all instances of "inetadpt.dll" (and nothing else), and move them to the "Remove" pane. Then click Finish.

    Update hijackthis to version 1.98.2. Run hijackthis & go to Config\Misc Tools\Check for update on-line. Remove the old version by opening the program, going to config\misc tools, then uninstall & exit. You then have to delete the file manually. Unzip the new version into the hijackthis folder.

    Close all browser windows and have hijackthis fix;

    O16 - DPF: {7589EEE6-E336-11D4-8A7E-EE1D971D9B47} (AcontiX Control) - http://secure.aconti.net/acontix/goodthinxx.cab

    It is a dialer.

    Reboot into safe mode by tapping f8 and delete this file;

    c:\windows\system32\inetadpt.dll< file

    Reboot into normal mode and post another log.
  • edited October 2004
    Thanks v. much Just Looking,

    I ran the LSP-Fix tool and checked inetadpt.dll (protocol handler), removed, and finished as instructed.

    Also, updated Hijack this as instructed, and about to carry on with the rest of instructions, but when running, says it is password protected. Does this mean I should enter one of my own, or is there a universal one?

    Sorry for the dense question, but I don't want to do anything to compromise the well being of the PC, and you seem to know what you are doing

    Keira
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited October 2004
    What is password protected?
  • edited October 2004
    After updatin, and extractin Hijack this, it gave me a dialogue box sayin

    "Password needed..

    File 'Hijackthis.exe' is password protected,
    Please enter the password in the box below"

    ?

    (i.e. to finish extraction)

    Sorry for not being clear
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited October 2004
    The only time I have seen that happen is when you password protect a file that you have zipped up so that only the person knowing the password can extract it.

    You can get the executable version from here;

    https://ssl.perfora.net/tools.radiosplace.com/HijackThis.exe
  • edited October 2004
    Thanks Just looking

    'Scuse the delay, as the phone rang mid-way

    Much appreciated..carrying on with the rest now..
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited October 2004
    Cool. I may not be here, but will check back tomorrow otherwise :).
  • edited October 2004
    Hiya just looking!

    Have done as instructed, and am no longer getting the AVG "Trojan in System volume information" dialogue box, and PC is noticablly better in perfomance.

    Thank you so much - you are a true star! It is a weight off my mind that I can start the PC without thinking something is eating into it now!


    Logfile of HijackThis v1.98.2
    Scan saved at 14:08:06, on 25/10/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijack This\HijackThis.exe

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [CrazyTalk Serve] rundll32.exe C:\WINDOWS\system32\CrazyTalk.dll,DllServeMediaFile
    O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = ?
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec.com/region/reg_eu/techsupp/activedata/ActiveData.cab


    Only thing! I made a mistake, and didn't follow your instuction to unistall the previous version of Hijack this - just deleted it - does this matter?

    ooops
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited October 2004
    That looks like a clean log now :). Wouldn'y worry about not uninstalling HJT, should be ok.
    Glad to help out :).
  • edited October 2004
    aww - you have made my day.

    Thank you hardly seems appreciation enough, unless I can post a thank you somewhere.

    If not, I hope you have a great day, as you are ace.

    :thumbsup:

    Er...just noticed the dialogue box back as in first post! :confused:


    "Virus

    Trojan Horse Downloader.Small.12.BV is found in file C:|System Volume information\-restore{
    reg key here
    }-\RP19\A000941.exe

    To remove this virus, please run AVG for windows"


    Anybody else get this message, or know how to help with it, as have ran a full scan with AVG, and it hasn't helped, and i'm worried again, as it says it's in the system drive information.

    Is it to do with me running windows firewall and having the wrong exceptions? or AVG Free Edition?

    If anyone knows of any help guides for windows firewall and what to have in the exceptions tab, would they post it here, as I have tried looking, but not found anything about exceptions.

    thanks

    Thanks
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited October 2004
    Go to Start>Run and type msconfig Press enter.

    When msconfig opens, click the Launch System Restore Button.
    On the next page, click the System Restore Settings Link on the left.

    Check the box labeled Turn off System restore.


    Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

    Note that you will lose all previous restore points.
  • edited October 2004
    Well, So far so good Just Looking, I have switched on the PC twice since yesterday, and no dialogue box has appeared.

    Thank you very much for all your help

    btw..what in actuallity did I do by creating a new check point? and how did this get rid of the Trojan?

    Sorry to be a bore, but i'm one of those people who likes to know how everything works., :rolleyes:

    Ta again
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited October 2004
    By turning off system restore, everything that was stored there, good and bad, was eliminated from the system. XP keeps part of the hard drive to create these restore points that you can go back to when needed. Sort of like deleting all the files from a folder. So everything good and bad there was deleted. A lot of viruses like it in the restore *folder* as they can resurrect themselves. Also, no anti-virus programs can clean out system restore.
    That answer you?
  • edited October 2004
    Wow - What a detailed answer!

    Thank you very much - I've been wondering on this for some time.

    :thumbsup:

    I'm gonna go see if I can post a thank you

    Sorry I went on, but your answer was brilliant, and has helped no end
This discussion has been closed.