Hijack This log

Hello,
I too am desparately needing help from a kind soul who can help rid me of the nasty "Home Search Assistant". I have ran the Spybot S&D and Ad-Aware SE, then re-booted my computer.

Thank you so much for looking at this log and any help you can offer! :)

Gina
..........................................................................................

Logfile of HijackThis v1.98.2
Scan saved at 9:51:59 PM, on 11/1/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\system32\S3tray2.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Hijack This\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\bhiks.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\bhiks.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\bhiks.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\bhiks.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\bhiks.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\bhiks.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E8BCE66C-5426-02CC-C3A0-5F1FB007E5A0} - C:\WINDOWS\system32\netqa32.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {43B70AAD-23F4-4FD8-ADD9-441D8592EEB8} (Snapfish Fix Photo Control) - http://www.yorkphoto.com/YorkImageEditor.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1095209605640
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll

Comments

  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited November 2004
    Download CWShredder from here

    Start in safe mode by tapping f8 whilst starting up. Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and tell HijackThis to "Fix checked."

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\bhiks.dll/sp.html#37049

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {E8BCE66C-5426-02CC-C3A0-5F1FB007E5A0} - C:\WINDOWS\system32\netqa32.dll (file missing)

    Keep all other windows closed and start CWShredder and hit the FIX button. When finished close the program.
  • edited November 2004
    Download CWShredder from here

    Start in safe mode by tapping f8 whilst starting up. Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and tell HijackThis to "Fix checked."

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\bhiks.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\bhiks.dll/sp.html#37049

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {E8BCE66C-5426-02CC-C3A0-5F1FB007E5A0} - C:\WINDOWS\system32\netqa32.dll (file missing)

    Keep all other windows closed and start CWShredder and hit the FIX button. When finished close the program.
    'Just Looking':

    I wanted to give you a big thank you for helping me remove the Home Search Assistant! All seems to be back on track and I finally have my own home page again!!!

    Thanks again for your kindness! :)

    Gina
  • SpywareShooterSpywareShooter 127.0.0.1
    edited November 2004
    Has this problem been resolved?
  • edited November 2004
    Yes, it has! thank you for checking :)

    Gina
This discussion has been closed.