Please help with a virus...

Unknown

my computer has eTrust EZ Antivirus and it popped up telling me apparently i have a virus, something called the JS Petch worm i think? these are the infected files it showed me:

Number of infected files not cleaned/deleted/renamed: 8
C:\WINDOWS\Temporary Internet Files\Content.IE5\MH4FY3YN\loaderadv253[1].jar>Counter.class (Java.ByteVerify.exploit trojan)
C:\WINDOWS\Temporary Internet Files\Content.IE5\MH4FY3YN\loaderadv253[1].jar>Dummy.class (Java.ByteVerify.exploit trojan)
C:\WINDOWS\Temporary Internet Files\Content.IE5\MH4FY3YN\loaderadv253[1].jar>Matrix.class (Java.Shinwow.W trojan)
C:\WINDOWS\Temporary Internet Files\Content.IE5\MH4FY3YN\loaderadv253[1].jar>Parser.class (Java.ByteVerify.exploit trojan)
C:\WINDOWS\Temporary Internet Files\Content.IE5\0DERG5I7\classload[1].jar>GetAccess.class (Java.ByteVerify.exploit trojan)
C:\WINDOWS\Temporary Internet Files\Content.IE5\0DERG5I7\classload[1].jar>InsecureClassLoader.class (Java.ByteVerify.exploit trojan)
C:\WINDOWS\Temporary Internet Files\Content.IE5\0DERG5I7\classload[1].jar>Dummy.class (Java.ByteVerify.exploit trojan)
C:\WINDOWS\Temporary Internet Files\Content.IE5\0DERG5I7\classload[1].jar>Installer.class (Java.Shinwow.Q trojan)


for whatever reason, it is unable to clean or delete these files, and i dont know what to do...i ran spybot s and d and adaware like i always have and they didnt seem to help...i will post my hjt log because im not really sure what else to do.

Logfile of HijackThis v1.98.0
Scan saved at 12:26:37 AM, on 11/12/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\ISAFE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETMSG.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ FIREWALL\CA.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VET32.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\TEMP\TD_0007.DIR\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EZN
F1 - win.ini: run=hpfsched
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_16_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [QOELOADER] "C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTI-SPAM\QSP-2.1.212.0\QOELoader.exe"
O4 - HKLM\..\Run: [Vet Alert] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VETMSG.EXE
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VETTRAY.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Keyboard Manager] c:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab

not sure if this helps or not...they also gave me a website on the ez antivirus with info on the virus...if this helps:

http://www3.ca.com/securityadvisor/virusinfo/virus.aspx?ID=37468


any help would be GREATLY appreciated...thanks guys!

Crunchie

Hi. First of all you need to update hijackthis to version 1.98.2. Run hijackthis & go to Config\Misc Tools\Check for update on-line. Remove the old version by opening the program, going to config\misc tools, then uninstall & exit. You then have to delete the file manually. Unzip the new version into the hijackthis folder.
Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to whatever you want. Now you have C:\whatever\ folder. Put your HijackThis.exe there, and double click to run it.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and hit the "Fix checked" button.

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

This one too if Win2K or XP.
C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.