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HSA and Downloader.Agent :( HJT log - teica

I'm having serious trouble with my computer lately! My home page has been hijacked by Home Search (about:blank), and I keep finding Trojan Horse Downloader.Agent.2.BM and BO viruses. I've seen a lot of posts with these problems, tried everything that was suggested and nothing seems to work. To give you an idea, I've used HSRemove, Spy Bot Search and Destroy, AdAware, mwav, CWShredder (updated all of them)... I've done it in safe mode, and in normal mode, turned off system restore... I'm seriously running out of ideas. Followed your method of removing Home Search fixing certain files found with hijack this, specifically R1, R0 entries, and the O2 - BHO: (no name) - {6EFA1A5C-5C50-9372-566B-822D6BC8B2D7} - C:\WINDOWS\system32\sdkqh32.dll (I was afraid of making a mistake, but it's back anyway...) I used to have an O4 entry in hijack this log which I figured I should remove after reading your HSA Removal Guide, but after I ran all of the programs I listed above, it dissapeared.
As for the Downloader.Agent virus, I get alerts every time I log on to the internet, and try to read my email on hotmail (which I can't...). I get four alerts, and each time, it specifies 4 different .exe files in C:\WINDOWS and C:\WINDOWS\SYSTEM32. I log off, scan with AVG, it finds about 10 infected files, removes them, I scan again, it's fine, I log on to the internet again, and get the alerts, with different file names... you get the picture! Someone suggested running AVG in safe mode, however, my AVG won't work in safe mode, it says something is missing?...
Anyway, any suggestions would be greatly appreciated

Logfile of HijackThis v1.97.7
Scan saved at 0:47:31, on 15.11.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\carpserv.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Mouse Driver\Mouse Driver\5.2\MOUSE32A.EXE
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Samsung\Digimax Viewer 2.0\STImgBrowser.exe
C:\HJC\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = ,
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {6EFA1A5C-5C50-9372-566B-822D6BC8B2D7} - C:\WINDOWS\system32\sdkqh32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Mouse Driver\Mouse Driver\5.2\MOUSE32A.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Digimax Viewer 2.0.lnk = ?
O8 - Extra context menu item: Download with Free Downloads Accelerator - C:\Program Files\Free Downloads Accelerator\fdaie.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: StumbleUpon: &Blog This - res://C:\WINDOWS\System32\s1923.dll/blogimage
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37985.413912037
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by22fd.bay22.hotmail.msn.com/activex/HMAtchmt.ocx

Comments

  • edited November 2004
    Apologies... just realized I had hijackthis v1.97.7. Here is the new hijack this log

    Logfile of HijackThis v1.98.2
    Scan saved at 2:53:15, on 15.11.2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\carpserv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Mouse Driver\Mouse Driver\5.2\MOUSE32A.EXE
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\Samsung\Digimax Viewer 2.0\STImgBrowser.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\hijack\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = ,
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = ,
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {6EFA1A5C-5C50-9372-566B-822D6BC8B2D7} - C:\WINDOWS\system32\sdkqh32.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Mouse Driver\Mouse Driver\5.2\MOUSE32A.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Digimax Viewer 2.0.lnk = ?
    O8 - Extra context menu item: Download with Free Downloads Accelerator - C:\Program Files\Free Downloads Accelerator\fdaie.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: StumbleUpon: &Blog This - res://C:\WINDOWS\System32\s1923.dll/blogimage
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1100479282112
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v6.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by22fd.bay22.hotmail.msn.com/activex/HMAtchmt.ocx
    O17 - HKLM\System\CCS\Services\Tcpip\..\{B8FEB48C-219F-40A3-91D6-96C38AB0060F}: NameServer = 195.29.150.3 195.29.150.4
  • SpywareShooterSpywareShooter 127.0.0.1
    edited November 2004
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = ,
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mxhfo.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = ,
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {6EFA1A5C-5C50-9372-566B-822D6BC8B2D7} - C:\WINDOWS\system32\sdkqh32.dll

    Fix those entries then find and delete the following files:
    C:\WINDOWS\mxhfo.dll
    C:\WINDOWS\system32\sdkqh32.dll

    Then pull the plug on your computer and post a new log.

    Also do not reboot or use Internet Explorer (use Mozilla or Firefox instead) until I say your log is okay.
  • edited November 2004
    Did what you said, and some cleaning up on my own.
    Is this looking good now?

    Logfile of HijackThis v1.98.2
    Scan saved at 19:22:44, on 17.11.2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\carpserv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Mouse Driver\Mouse Driver\5.2\MOUSE32A.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\Samsung\Digimax Viewer 2.0\STImgBrowser.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\hijack\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = ,
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Mouse Driver\Mouse Driver\5.2\MOUSE32A.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Digimax Viewer 2.0.lnk = ?
    O8 - Extra context menu item: Download with Free Downloads Accelerator - C:\Program Files\Free Downloads Accelerator\fdaie.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: StumbleUpon: &Blog This - res://C:\WINDOWS\System32\s1923.dll/blogimage
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1100479282112
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v6.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by22fd.bay22.hotmail.msn.com/activex/HMAtchmt.ocx
  • SpywareShooterSpywareShooter 127.0.0.1
    edited November 2004
    Your log looks okay now. Are you still having any problems?
  • edited November 2004
    Everything working fine, except I can't log into hotmail! Somebody suggested this might be due to them upgrading, but I can access my email just fine from another computer. I've also tried logging in from the msn site, but it just doesn't work. The page starts to load, says it's done, and I have a blank page in front of me! I can't even make a new account - inbox just won't load.
    I started having problems with my email when that whole trojan downloader.agent virus thing started. I did an online virus scan on housecall while I was having these problems, and had to remove a zip file because it found a JAVA BYTEVER.A virus in it.
    Did I remove something I shouldn't have? Is there something I can download to get it working again?
    Thanks for all your help! :)
  • SpywareShooterSpywareShooter 127.0.0.1
    edited November 2004
    HSA may have changed a setting in your Browser to disable meta refreshing.

    In Internet Explorer, go to the following:
    Tools»Internet Options»Advanced
    or
    Tools»Internet Options»Internet»Custom Level

    And make sure that Meta Refresh is enabled in both of those settings, then restart your browser and see if it makes any difference.
  • edited November 2004
    Did all that, no result! It's not really bothering me that much anymore though because I am seriously switching to firefox :rockon: , and I can access hotmail with it anyway!
    If you do get any other ideas about this, I'm sure you guys will let everyone know how to fix this problem cause I've seen other posts similar to mine!
    So thanks again for all your help!!! :thumbsup:
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