General software issues

Unknown

I am having troubles with outlook 2003 and blackberry desktop software. I've cleaned up as much as I can, but there must still be something sitting around that is causing problems. I ran an updated adaware and spybot and they both came up clean. Here's my hijack this log:

Logfile of HijackThis v1.98.2
Scan saved at 11:01:35 AM, on 11/24/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\Windows\Cpqdiag\Cpqdfwag.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\OfficeScan NT\ntrtscan.exe
c:\program files\timbuktu pro\tb2launch.exe
C:\OfficeScan NT\tmlisten.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\OfficeScan NT\ofcdog.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Windows\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\OfficeScan NT\pccntmon.exe
C:\program files\timbuktu pro\tb2logon.exe
C:\program files\GASP eClient\eClient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
c:\program files\timbuktu pro\tb2pro.exe
c:\program files\timbuktu pro\TNOTIFY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Windows\system32\cidaemon.exe
C:\Documents and Settings\jasonc\My Documents\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.congress.gov/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 143.231.123.94:80
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: MapQuest - {4E7BD74F-2B8D-469E-A3FA-F363B384B77D} - C:\WINDOWS\DOWNLO~1\mqgold1.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [TLogonPath] "c:\program files\timbuktu pro\tb2logon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eClient] C:\program files\GASP eClient\eClient.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Windows\Cpqdiag\CpqDfwAg.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Windows\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Windows\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=cc06fae0c5ce5e53c21bbcb067bafa2669a8f3cc9bf62eb65f31f229f0bf3037e6b6c7de8b77c1691c31a7a022e9d947db95c2df87b2028996eb59cfdba645:ad6c8f07bb920312228695168af3c74a
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {4E7BD74F-2B8D-469E-A3FA-F363B384B77D} (MapQuest) - http://cdn.mapquest.com/mqtoolbar/mqgold1.cab
O16 - DPF: {713AE1D4-897C-11D2-B2A0-00C04F94B4D5} (WUCorpSuppControl Class) - http://corporate.windowsupdate.microsoft.com/en/wucorpct.CAB
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50138/QDow_AS2.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup145.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = house.gov
O17 - HKLM\Software\..\Telephony: DomainName = house.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA1CBB6E-D75A-46B4-B229-C0F703B9A2D4}: Domain = house.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA1CBB6E-D75A-46B4-B229-C0F703B9A2D4}: NameServer = 137.18.128.33,143.231.249.194
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = house.gov
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = house.gov

Anything look suspicious? Thanks, DakranII

SpywareShooter

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...69 5168af3c74a
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50138/QDow_AS2.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

Fix those entries then reboot and post a new log.

dakranii

Logfile of HijackThis v1.98.2
Scan saved at 11:16:21 AM, on 11/24/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\Windows\Cpqdiag\Cpqdfwag.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\OfficeScan NT\ntrtscan.exe
c:\program files\timbuktu pro\tb2launch.exe
C:\OfficeScan NT\tmlisten.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\OfficeScan NT\ofcdog.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Windows\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\OfficeScan NT\pccntmon.exe
C:\program files\timbuktu pro\tb2logon.exe
C:\program files\GASP eClient\eClient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
c:\program files\timbuktu pro\tb2pro.exe
c:\program files\timbuktu pro\TNOTIFY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Windows\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\jasonc\My Documents\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.congress.gov/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 143.231.123.94:80
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: MapQuest - {4E7BD74F-2B8D-469E-A3FA-F363B384B77D} - C:\WINDOWS\DOWNLO~1\mqgold1.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [TLogonPath] "c:\program files\timbuktu pro\tb2logon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eClient] C:\program files\GASP eClient\eClient.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Windows\Cpqdiag\CpqDfwAg.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Windows\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Windows\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {4E7BD74F-2B8D-469E-A3FA-F363B384B77D} (MapQuest) - http://cdn.mapquest.com/mqtoolbar/mqgold1.cab
O16 - DPF: {713AE1D4-897C-11D2-B2A0-00C04F94B4D5} (WUCorpSuppControl Class) - http://corporate.windowsupdate.microsoft.com/en/wucorpct.CAB
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup145.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = house.gov
O17 - HKLM\Software\..\Telephony: DomainName = house.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA1CBB6E-D75A-46B4-B229-C0F703B9A2D4}: Domain = house.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA1CBB6E-D75A-46B4-B229-C0F703B9A2D4}: NameServer = 137.18.128.33,143.231.249.194
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = house.gov
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = house.gov

SpywareShooter

R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)

Fix that entry and you should be all set. Are you still having any problems?

dakranii

It didn't, but my problem isn't necessarily connected to this. I was hoping it was, but wasn't sure. It's nice to have things clean though. Thank you for your help.