Virus Definition Date will not change

moon-goddessmoon-goddess
edited December 2004 in Science & Tech
We have Norton AntiVirus 2003 Professional Edition. Every time we try to update, get message that all are up to date. Date stays at 11/23. Got Trojan.Vundo and it was on the threat list on 11/20. Had Premier Support help to remove and paid $69.95 for the incident. After finding out that the particular virus was on the threat list prior to our date, I'm thinking we should get a refund. Has anyone ever got a refund on a paid incident support issue? Have tried all of Symantec's fixes to no avail. Looking for a fix for this problem. :confused:

Comments

  • muddocktormuddocktor
    edited December 2004
    moon goddess, I just had Norton check for updates on my machine and it still shows 11/23 for the virus definitions too. I guess they haven't come out with any newer definitions since 11/23. :)
  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited December 2004
    Yep, 11/23 rev 16 here too.
Sign In or Register to comment.