AOL To Restore Dropped Screen Names
America Online says it expects to have restored today thousands of AIM Instant Messenger names that were accidentally dropped from the network last week.
Source: Internet NewsAs of Monday morning, engineers were still working on reinstating AIM screen names, and corresponding AIM buddy Lists, that were deactivated last week during the company's regular cycle of clearing inactive names.
AOL spokeswoman Krista Thomas said the nearly 10,000 members who were mistakenly dropped, the vast majority of which were reported on Thursday, are expected to be restored by the end of Monday.
"We sincerely regret the interruption of service which some users experienced and we apologize for the inconvenience the interruption may have caused," Thomas said in a statement.
The company claims 50 million people use AIM and that the network infrastructure handles nearly 2 billion instant messages each day, making it necessary to continually purge inactive users. Screen names are generally scratched from the system after going unused for 12 months or more and made available to new users.
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