USB Hardrive, Win XP, and iTunes (Windows Delayed Write Failed)

cltaylor12cltaylor12 San Jose, CA
edited December 2004 in Hardware
I'm trying to run iTunes for Windows (XP) and when I Import CD tracks, I keep getting a write failed message.

The error message reads:

/!\ Windows - Delayed Write Failed [x]

Windows was unable to save all the data for the file M:\iTunes\Music\[artist]\[album]\[song].mp3. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

This is a brand new USB drive (NTFS formatted using Partition Magic 8.0), connected properly and not networked.

All suggestions are welcomed as to how to stop this error (perhaps its a speed difference between the CD drive, the OS cache, and the external hard drive? I'm grasping at straws, I have no idea why it keeps doing this).

I had a similar problem when manually moving Photoshop .psd files to this drive using Windows file manager.

c-

Comments

  • entropyentropy Yah-Der-Hey (Wisconsin)
    edited December 2004
    You can move data regularly, right? By dragging & dropping files in Windows?

    (btw, that little warning triangle was way cool :D;D)
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    Actually, I had a similar problem when I drag/dropped .psd files and .jpg files from c:/ (primary) to m:/ (external) using Windows File Manager.
  • shwaipshwaip bluffin' with my muffin Icrontian
    edited December 2004
    Have you tried a different USB cable? There is obviously a problem with the connection between the hard drive and the pc...be it in the cable or the IDE-USB2 adapter on the hard drive.
  • EMTEMT Seattle, WA Icrontian
    edited December 2004
    Yeah, that warning triangle is pwnage, very nice.

    The only time I've encountered something like that was on my halfway-broken MP3 player... maybe you could chkdsk the drive and see if it comes up with anything.
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    shwaip wrote:
    Have you tried a different USB cable? There is obviously a problem with the connection between the hard drive and the pc...be it in the cable or the IDE-USB2 adapter on the hard drive.
    I have tried three different USB cables, but I have not checked the IDE-USB2 adapter on the (primary) hard drive.

    I guess I better get onto the floor and grovel to the PC-Gods while I crack this baby open,..... (~sigh~)
  • FormFactorFormFactor At the core of forgotten
    edited December 2004
    I get problems moving large amounts of data to my USB drive. You might try a bios update. I just updated mine last night, and have had better luck.

    What are your system specs?

    That warning triangle is sweet!
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    FormFactor wrote:
    I get problems moving large amounts of data to my USB drive. You might try a bios update. I just updated mine last night, and have had better luck.

    What are your system specs?

    That warning triangle is sweet!

    http://support.microsoft.com/?kbid=330174#kb3

    I just unselected the write cache feature, so now I'm "optimized for quick removal" rather than "optimized for performance".

    The support note recommends a bios update as well. I have no idea how to do that.

    My system specs...hmmmm:

    Windows XP Professional Ver. 2002 Service Pack 2
    Intel Pentium III processor, 871 Mhz, 512 MB Ram
    30GB Hard Drive (Seagate SCSI) sliced into four partitions (1 primary 3 logical)
    180GB External USB Hard Drive (one big mondo drive, NTFS)

    I just converted the primary drive and its logical slices from FAT32 to NTFS, but the error still occurs. I'm about to reboot to see if changing the "write cache" setting on the USB drive makes any difference....

    .... I'll be back :aol:
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    btw, the "warning triangle" is just a forward and back slash surrounding the exclamation point, but all "underlined" via html commands....

    .... I feel all special and stuff that eveyone likes it. I just figured it was commonly used.
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    Turn off the "Enable write caching on the disk" feature:

    Note If you turn off the "Enable write caching on the disk" feature, your disk performance may decrease. Because of this, you may want to monitor system performance after you complete the following procedure. a. In Windows Explorer, right-click your hard-disk, and then click Properties.
    b. Click the Hardware tab.
    c. Click the hard disk, and then click Properties.
    d. Click the Policies tab.
    e. Click to clear the Enable write caching on the disk check box, and then click OK two times.

    :type:
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    Oh DAMNIT, it DIDN'T WORK!?!

    :banghead:
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    Okay,

    Can someone please tell me how to update my BIOS?

    I suppose I should start taking this thing apart to get to the inside and check the IDE-USB2 adapter cable, but good lord that is going to be a huge project (so many cable, so little light,....)

    :bawling:
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    I went back into Properties for my external drive and deselected the option in the hard drive's properties window regarding "[ ] Compress Drive To Save Disk Space".

    After an hour of applying the removal of this selection to every file on the hard drive, and rebooting, I attempted to import two more songs: and no error occured.

    So, by deselecting the "compress dirve to save disk space" option in the Properties window, maybe it's resolved.... I'm going to have to try a full cd to be sure.

    Attempting to import Nirvana's "From The Muddy Banks of the Wishkah" with this problem existing has essentially taken away four hours of my life.

    :thumbsup:
  • maximusbadmaximusbad The Burg
    edited December 2004
    <font face="airal">^</font>
    <font face="airal"><u>/!\</u></font>
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    /!\ "[ ] Compress Drive To Save Disk Space" . /!\

    Gotta be NOT selected. Yep.

    :headbange

    AND - you have to disconnect the iPOD.
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    Crap! I just got the message again.

    Maybe its the CD drive ....

    I did 4 CDs with no problem, then the fifth one errored on me.

    F it.

    :sawed:
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    Ah HA!

    If I DISCONNECT THE IPOD, the error doesn't occur.

    Lovely.

    :wtf:
  • FormFactorFormFactor At the core of forgotten
    edited December 2004
    Wait... did I miss something? I thaught Ipods only worked on FAT32. And I thaught this was a drive, not an ipod.

    Or does this only happen when your ipod is plugged into another usb port?


    My ipod makes my pc do some wierd stuff when plugged in as well.
  • entropyentropy Yah-Der-Hey (Wisconsin)
    edited December 2004
    Hmmm. You don't have the iPod and the harddrive on the same "set" of usb ports, do you? Like, usually USB ports are stacked 2 in a cluster. Try putting them in different "clusters."

    I know when I have my printer plugged in one, and I put my flash drive on that same "cluster" (crap that word sucks, but I dunno what else to call it lol) the printer get disconnected. Now that I think about it, my scanner also disconnects when I plug my camera (also a type of storage device, keep in mind) into the same cluster. There seems to be a pattern here :confused:. Is there a known issue?
  • CyrixInsteadCyrixInstead Stoke-on-Trent, England Icrontian
    edited December 2004
    I've just sorted a problem with an ipod for a friend whose PSU seemed to be dodgy. Replaced the 450W psu with a generic 300W and it seems ok. I don't much like the feature however that charges the ipod using the USB. Could this be the route of the problem?? Can you try using your internal hdd as an intermediate, to see if you get the problem there too?

    ~Cyrix
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    entropy wrote:
    Hmmm. You don't have the iPod and the harddrive on the same "set" of usb ports, do you? Like, usually USB ports are stacked 2 in a cluster. Try putting them in different "clusters."

    I know when I have my printer plugged in one, and I put my flash drive on that same "cluster" (crap that word sucks, but I dunno what else to call it lol) the printer get disconnected. Now that I think about it, my scanner also disconnects when I plug my camera (also a type of storage device, keep in mind) into the same cluster. There seems to be a pattern here :confused:. Is there a known issue?


    Yes, they ARE stacked in 2, and they are connected side-by-side!

    Yes, there is a known issue, however, the fix microsoft suggested only HALF fixed it.

    I had to 1. deselect the "compression" on the drive and 2. disconnect the iPOD while the import process was running to get rid of the "Windows Delayed Write Failed" errors.

    Insane that this stuff should be of any issue. The software should not care, and having the USB ports together (same cluster) should also not matter (remember all the "plug and play" jargin thrown around by the marketing people when USB was made available on PCs?)

    I converted all of my hard drives (not the iPOD, however) to NTFS, and the iPod doesn't seem to care.

    I can connect the iPOD and update it (from the external drive) using iTunes, without errors, using the same two USB ports. But pulling data from the either of the CD drives (importing within iTunes with a 'save' to the external drive) cannot be performed with the iPOD connected (even though it is not being communicated with during that process).

    That doesn't explain, however, why I had issue when I attempted to drag and drop /psd and .jpg files from within Windows (File) Explorer from c:/ (internal) to m:/ (external). That process gave the same error.

    c-
  • entropyentropy Yah-Der-Hey (Wisconsin)
    edited December 2004
    Try moving the iPod off of that group/cluster to a different/empty one. It seems Windows gives priority to storage devices connected by USB, and it sounds like it can't make up its mind with 2 of them at once :rolleyes: Yay Windows.
  • cltaylor12cltaylor12 San Jose, CA
    edited December 2004
    That sounds like a good plan. I hadn't planned on any expansion, but I guess it couldn't hurt.

    It also sounds like I should not try to connect any to imput devices or I'll similarly confused Windows (i.e., a digital camera and a scanner). I suspect that the "drive" problem is more of a substantial issue relative to confusing Windows; restated, I don't think there would be any point in time where I would be attempting to import images from a digital camera AND scanning images at the same time, so replicating the problem in that fashion is not probable.

    Yep, can't have the iPod connected during the import process to the external drive.

    Thanks everyone - I really appreciate the assistance !

    :thumbsup:
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