Home Search problem, Active.txt and hjt.log enclosed, advisement appreciated
Howdy, thank you for taking the time to read my problem. I am running Windows XP, Home Edition, and have encountered the BackDoor-BDD virus.
I have been following the Home Search Assistant Removal Guide, and am unable to find the bad service. I have only made it to Step 4, and then went to the Noted link to run Get Active Services, but was still unable to identify a bogus service.
I would very much appreciate any assistance. I have enclosed both Active.txt and hijackthis.log
Thank you for time and help
Packfan
Logfile of HijackThis v1.99.0
Scan saved at 2:29:46 PM, on 12/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hphmon05.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\VirusStuff\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
O2 - BHO: (no name) - {9F71F4BF-46BC-53C7-6A69-232432BE1A6A} - C:\WINDOWS\system32\ipti32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winactive] C:\Program Files\Window Active\winactive.exe
O4 - HKLM\..\Run: [ELZ] C:\WINDOWS\ELZ.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSzeb045
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {09A12113-AB1D-4806-BEC5-4E511D395813} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {180D8847-CD58-41A6-A43A-1091D940A223} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {F14D6D8E-84C8-4D4E-AD3B-198D9787F302} - http://www.comcast.net (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted IP range: (HKLM)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,81/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/164ac3f213e2eebd6e20/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Actice.txt
These are the Current Active Services:
Application Layer Gateway Service: ALG
C:\WINDOWS\System32\alg.exe
Windows Audio: AudioSrv
C:\WINDOWS\System32\svchost.exe -k netsvcs
Computer Browser: Browser
C:\WINDOWS\System32\svchost.exe -k netsvcs
Cryptographic Services: CryptSvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
DHCP Client: Dhcp
C:\WINDOWS\System32\svchost.exe -k netsvcs
Error Reporting Service: ERSvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
COM+ Event System: EventSystem
C:\WINDOWS\System32\svchost.exe -k netsvcs
Fast User Switching Compatibility: FastUserSwitchingCompatibility
C:\WINDOWS\System32\svchost.exe -k netsvcs
Help and Support: helpsvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
HID Input Service: HidServ
C:\WINDOWS\System32\svchost.exe -k netsvcs
Server: lanmanserver
C:\WINDOWS\System32\svchost.exe -k netsvcs
Workstation: lanmanworkstation
C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Connections: Netman
C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Location Awareness (NLA): Nla
C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Access Connection Manager: RasMan
C:\WINDOWS\System32\svchost.exe -k netsvcs
Task Scheduler: Schedule
C:\WINDOWS\System32\svchost.exe -k netsvcs
Secondary Logon: seclogon
C:\WINDOWS\System32\svchost.exe -k netsvcs
System Event Notification: SENS
C:\WINDOWS\system32\svchost.exe -k netsvcs
Windows Firewall/Internet Connection Sharing (ICS): SharedAccess
C:\WINDOWS\System32\svchost.exe -k netsvcs
Shell Hardware Detection: ShellHWDetection
C:\WINDOWS\System32\svchost.exe -k netsvcs
Telephony: TapiSrv
C:\WINDOWS\System32\svchost.exe -k netsvcs
Themes: Themes
C:\WINDOWS\System32\svchost.exe -k netsvcs
Distributed Link Tracking Client: TrkWks
C:\WINDOWS\system32\svchost.exe -k netsvcs
Windows Time: W32Time
C:\WINDOWS\System32\svchost.exe -k netsvcs
Windows Management Instrumentation: winmgmt
C:\WINDOWS\system32\svchost.exe -k netsvcs
Security Center: wscsvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
Automatic Updates: wuauserv
C:\WINDOWS\system32\svchost.exe -k netsvcs
Wireless Zero Configuration: WZCSVC
C:\WINDOWS\System32\svchost.exe -k netsvcs
DCOM Server Process Launcher: DcomLaunch
C:\WINDOWS\system32\svchost -k DcomLaunch
Terminal Services: TermService
C:\WINDOWS\System32\svchost -k DComLaunch
DNS Client: Dnscache
C:\WINDOWS\System32\svchost.exe -k NetworkService
Event Log: Eventlog
C:\WINDOWS\system32\services.exe
Plug and Play: PlugPlay
C:\WINDOWS\system32\services.exe
TCP/IP NetBIOS Helper: LmHosts
C:\WINDOWS\System32\svchost.exe -k LocalService
SSDP Discovery Service: SSDPSRV
C:\WINDOWS\System32\svchost.exe -k LocalService
WebClient: WebClient
C:\WINDOWS\System32\svchost.exe -k LocalService
McAfee.com McShield: McShield
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
McAfee.com VirusScan Online Realtime Engine: MCVSRte
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding
NVIDIA Driver Helper Service: NVSvc
C:\WINDOWS\System32\nvsvc32.exe
Pml Driver HPZ12: Pml Driver HPZ12
C:\WINDOWS\system32\HPZipm12.exe
IPSEC Services: PolicyAgent
C:\WINDOWS\System32\lsass.exe
Protected Storage: ProtectedStorage
C:\WINDOWS\system32\lsass.exe
Security Accounts Manager: SamSs
C:\WINDOWS\system32\lsass.exe
Remote Procedure Call (RPC): RpcSs
C:\WINDOWS\system32\svchost -k rpcss
Print Spooler: Spooler
C:\WINDOWS\system32\spoolsv.exe
Windows User Mode Driver Framework: UMWdf
C:\WINDOWS\system32\wdfmgr.exe
TrueVector Internet Monitor: vsmon
C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service
WMDM PMSP Service: WMDM PMSP Service
C:\WINDOWS\System32\MsPMSPSv.exe
I have been following the Home Search Assistant Removal Guide, and am unable to find the bad service. I have only made it to Step 4, and then went to the Noted link to run Get Active Services, but was still unable to identify a bogus service.
I would very much appreciate any assistance. I have enclosed both Active.txt and hijackthis.log
Thank you for time and help
Packfan
Logfile of HijackThis v1.99.0
Scan saved at 2:29:46 PM, on 12/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hphmon05.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\VirusStuff\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
O2 - BHO: (no name) - {9F71F4BF-46BC-53C7-6A69-232432BE1A6A} - C:\WINDOWS\system32\ipti32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winactive] C:\Program Files\Window Active\winactive.exe
O4 - HKLM\..\Run: [ELZ] C:\WINDOWS\ELZ.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSzeb045
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {09A12113-AB1D-4806-BEC5-4E511D395813} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {180D8847-CD58-41A6-A43A-1091D940A223} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {F14D6D8E-84C8-4D4E-AD3B-198D9787F302} - http://www.comcast.net (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted IP range: (HKLM)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,81/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/164ac3f213e2eebd6e20/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Actice.txt
These are the Current Active Services:
Application Layer Gateway Service: ALG
C:\WINDOWS\System32\alg.exe
Windows Audio: AudioSrv
C:\WINDOWS\System32\svchost.exe -k netsvcs
Computer Browser: Browser
C:\WINDOWS\System32\svchost.exe -k netsvcs
Cryptographic Services: CryptSvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
DHCP Client: Dhcp
C:\WINDOWS\System32\svchost.exe -k netsvcs
Error Reporting Service: ERSvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
COM+ Event System: EventSystem
C:\WINDOWS\System32\svchost.exe -k netsvcs
Fast User Switching Compatibility: FastUserSwitchingCompatibility
C:\WINDOWS\System32\svchost.exe -k netsvcs
Help and Support: helpsvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
HID Input Service: HidServ
C:\WINDOWS\System32\svchost.exe -k netsvcs
Server: lanmanserver
C:\WINDOWS\System32\svchost.exe -k netsvcs
Workstation: lanmanworkstation
C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Connections: Netman
C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Location Awareness (NLA): Nla
C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Access Connection Manager: RasMan
C:\WINDOWS\System32\svchost.exe -k netsvcs
Task Scheduler: Schedule
C:\WINDOWS\System32\svchost.exe -k netsvcs
Secondary Logon: seclogon
C:\WINDOWS\System32\svchost.exe -k netsvcs
System Event Notification: SENS
C:\WINDOWS\system32\svchost.exe -k netsvcs
Windows Firewall/Internet Connection Sharing (ICS): SharedAccess
C:\WINDOWS\System32\svchost.exe -k netsvcs
Shell Hardware Detection: ShellHWDetection
C:\WINDOWS\System32\svchost.exe -k netsvcs
Telephony: TapiSrv
C:\WINDOWS\System32\svchost.exe -k netsvcs
Themes: Themes
C:\WINDOWS\System32\svchost.exe -k netsvcs
Distributed Link Tracking Client: TrkWks
C:\WINDOWS\system32\svchost.exe -k netsvcs
Windows Time: W32Time
C:\WINDOWS\System32\svchost.exe -k netsvcs
Windows Management Instrumentation: winmgmt
C:\WINDOWS\system32\svchost.exe -k netsvcs
Security Center: wscsvc
C:\WINDOWS\System32\svchost.exe -k netsvcs
Automatic Updates: wuauserv
C:\WINDOWS\system32\svchost.exe -k netsvcs
Wireless Zero Configuration: WZCSVC
C:\WINDOWS\System32\svchost.exe -k netsvcs
DCOM Server Process Launcher: DcomLaunch
C:\WINDOWS\system32\svchost -k DcomLaunch
Terminal Services: TermService
C:\WINDOWS\System32\svchost -k DComLaunch
DNS Client: Dnscache
C:\WINDOWS\System32\svchost.exe -k NetworkService
Event Log: Eventlog
C:\WINDOWS\system32\services.exe
Plug and Play: PlugPlay
C:\WINDOWS\system32\services.exe
TCP/IP NetBIOS Helper: LmHosts
C:\WINDOWS\System32\svchost.exe -k LocalService
SSDP Discovery Service: SSDPSRV
C:\WINDOWS\System32\svchost.exe -k LocalService
WebClient: WebClient
C:\WINDOWS\System32\svchost.exe -k LocalService
McAfee.com McShield: McShield
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
McAfee.com VirusScan Online Realtime Engine: MCVSRte
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding
NVIDIA Driver Helper Service: NVSvc
C:\WINDOWS\System32\nvsvc32.exe
Pml Driver HPZ12: Pml Driver HPZ12
C:\WINDOWS\system32\HPZipm12.exe
IPSEC Services: PolicyAgent
C:\WINDOWS\System32\lsass.exe
Protected Storage: ProtectedStorage
C:\WINDOWS\system32\lsass.exe
Security Accounts Manager: SamSs
C:\WINDOWS\system32\lsass.exe
Remote Procedure Call (RPC): RpcSs
C:\WINDOWS\system32\svchost -k rpcss
Print Spooler: Spooler
C:\WINDOWS\system32\spoolsv.exe
Windows User Mode Driver Framework: UMWdf
C:\WINDOWS\system32\wdfmgr.exe
TrueVector Internet Monitor: vsmon
C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service
WMDM PMSP Service: WMDM PMSP Service
C:\WINDOWS\System32\MsPMSPSv.exe
0
This discussion has been closed.
Comments
Just a quick recap: I was hit with the HSA infection in late December, and am attempting to remove it. I run McAffe on a Windows XP.
I have also downloaded all the latest Ad-Aware SE, Sypbot also. However from reading other posts, I am at a loss for identifying the bogus service.
After reading other posts I have run a few other logs in this order:
1) Ran ServiceFilter.vps to get POST_THIS.TXT
2) Ran DllCompare.exe to get log.txt
3) Ran HijackThis.exe to get hijackthis.log
Thank you for looking, and any help is greatly appreciated.
********* POST_THIS.TXT (from ServiceFilter.vps) *********
The script did not recognize the services listed below.
This does not mean that they are a problem.
To copy the entire contents of this document for posting:
At the top of this window click "Edit" then "Select All"
Next click "Edit" again then "Copy"
Now right click in the forum post box then click "Paste"
########################################
ServiceFilter 1.1
by rand1038
Microsoft Windows XP Home Edition
Version: 5.1.2600 Service Pack 2
Jan 1, 2005 12:34:49 PM
===> Begin Service Listing <===
Unknown Service #1
Service Name: SwPrv
Display Name: MS Software Shadow Copy Provider
Start Mode: Manual
Start Name: LocalSystem
Description: Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this ...
Service Type: Own Process
Path: c:\windows\system32\dllhost.exe /processid:{f5fba37d-43dc-4c1e-966f-1d280abc3a0d}
State: Stopped
Process ID: 0
Started: False
Exit Code: 1077
Accept Pause: False
Accept Stop: False
---> End Service Listing <---
There are 84 Win32 services on this machine.
1 were unrecognized.
Script Execution Time: 5.496094 seconds.
********* log.txt (from DllCompare.exe) *********
* DLLCompare Log version(1.0.0.127)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________
C:\WINDOWS\SYSTEM32\ipti32.dll Tue Dec 28 2004 8:25:54p A.SH. 98,816 96.50 K
C:\WINDOWS\SYSTEM32\whcvh.dll Tue Nov 23 2004 5:39:50p A.SH. 55,808 54.50 K
________________________________________________
1,279 items found: 1,279 files (2 H/S), 0 directories.
Total of file sizes: 272,185,674 bytes 259.57 M
Administrator Account = True
End log
********* hijackthis.log (from HijackThis.exe) *********
Logfile of HijackThis v1.99.0
Scan saved at 12:44:41 PM, on 1/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hphmon05.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Support.com\bin\tgcmd.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
O2 - BHO: (no name) - {9F71F4BF-46BC-53C7-6A69-232432BE1A6A} - C:\WINDOWS\system32\ipti32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [winactive] C:\Program Files\Window Active\winactive.exe
O4 - HKLM\..\Run: [ELZ] C:\WINDOWS\ELZ.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSzeb045
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {09A12113-AB1D-4806-BEC5-4E511D395813} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {180D8847-CD58-41A6-A43A-1091D940A223} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {F14D6D8E-84C8-4D4E-AD3B-198D9787F302} - http://www.comcast.net (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted IP range: (HKLM)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,81/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/164ac3f213e2eebd6e20/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\whcvh.dll/sp.html#10001
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
O2 - BHO: (no name) - {9F71F4BF-46BC-53C7-6A69-232432BE1A6A} - C:\WINDOWS\system32\ipti32.dll
O4 - HKLM\..\Run: [ELZ] C:\WINDOWS\ELZ.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O15 - Trusted IP range: (HKLM)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab
Fix those entries then find and delete the files listed above, reboot and post a new log.
The website is very helpful, and descriptive. Thank you.