Samsung Offers Zero-Pixel-Defect LCD Display Warranty

KingFishKingFish
edited January 2005 in Science & Tech
Samsung Electronics last week announced intention to offer so-called zero-pixel-defect warranty on its LCD monitors. The campaign only applies to devices acquired in 2005 and only in South Korea, however, the precedent may mean more favourable warranties worldwide.
In general, LCD makers have regarded a panel with less than six defective pixels as normal. Under the policy, which is to be effective from January 1, 2005, Samsung Electronics said it would replace LCD monitors for free if customers find a single defective pixel in the flat-panel screens within six months of purchase. However, the displays should be made in the second half of 2004 or later and purchased after January, 1, 2005.

Samsung Electronics’s move is targeted to offer its clients premium quality LCDs and bring the company a competitive advantage over rivals. Samsung Electronics said the company did not decide yet whether to expand the policy worldwide, Forbes reports.
Wow, now that's confidence. Why let only South Korea enjoy this superb offer? -KF

Source: X-Bit Labs

Comments

  • csimoncsimon Acadiana Icrontian
    edited January 2005
    Yeah I read this yesterday.
    I honestly don't think I've had a samsung yet with a dead pixel ...don't really know anyonw who has had one. I've had others with a few but they are just plain hard to spot usually unless you have a few.

    Anyway I'm happy to see it. I'm buying an lcd 40" soon and so far in the past 3 weeks they've gone down $1000 total ...maybe more by now.
  • SputnikSputnik Worcester, MA
    edited January 2005
    Why let only South Korea enjoy this superb offer? -KF
    samsung headquartered/have manufacturing facilities in South Korea by chance? do the south koreans buy more LCDs?
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited January 2005
    Presumably. As far as consumer electronics like cellphones and high-tech displays go, Asia is lightyears ahead of us.
  • muddocktormuddocktor
    edited January 2005
    Sputnik wrote:
    samsung headquartered/have manufacturing facilities in South Korea by chance? do the south koreans buy more LCDs?

    Yeppers, to both of those questions, :D They are a Korean company.
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