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Home Search Hijack(kcross8480)-Can't quite get rid of it
Ok guys, first and foremost, let me thank all of you for any help you can provide. I think I'm really close to snuffing this out, but I can't quite get it. I've run AdawareSE and Spybot 1.3. I've also followed the guide for removing Home Search, but try as I might I couldn't get it out. If I was to guess I would assume I'm either not removing something I should be in Hijack This, or I'm not removing I should be in the Registry. One important note, when I look at "my" Regedit, I do not get that "highlight left side see stuff on the right side" kind of interface. I can browse the the directories, but when I click on something like "Services" for example, I get nothing on the right side except for (Default) Reg_SZ (value not set). This could just be me not understanding the instructions or being a regedit noob. Please let me know if I'm missing something obvious. You will see my log below. Again, any help is greatly appreciated.
Logfile of HijackThis v1.99.0
Scan saved at 10:38:52 PM, on 1/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Documents and Settings\Owner\Application Data\bbse.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\sysvy.exe
C:\WINDOWS\system32\systp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Personal\Hijack This\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {C894B059-CEE7-1741-7C08-266F6BEF1A2D} - C:\WINDOWS\apisg32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [systp.exe] C:\WINDOWS\system32\systp.exe
O4 - HKLM\..\Run: [8.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\8.tmp.exe 5 10001
O4 - HKLM\..\Run: [1a5mzQDK] C:\documents and settings\owner\local settings\temp\1a5mzQDK.exe
O4 - HKLM\..\Run: [X6uGi] C:\windows\system32\X6uGi.exe
O4 - HKCU\..\Run: [Irba] C:\Documents and Settings\Owner\Application Data\bbse.exe
O4 - HKCU\..\Run: [Btwhchv] C:\WINDOWS\system32\n?svc32.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.com/applet-6.0.4.37/drawpoker/drawpoker-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/applet-6.0.4.37/gin/gin-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game4.pogo.com/applet-6.0.1.20/flinger/flinger-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game4.pogo.com/applet-6.0.1.28/pinochle/pinochle-ob-assets.cab
O16 - DPF: Spades by pogo - http://spades.pogo.com/applet-6.0.4.37/spades/spades-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.com/applet-6.0.4.37/peaks/peaks-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/a101b025/enter.cab
O16 - DPF: {435583D3-F647-4943-BB40-B0D64CB02718} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.com/client/setup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1748470e9846d1ee8f02/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://www.etp.ca.gov/viewer/activeXViewer/activexviewer.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LicCtrl Service - Unknown - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\sysvy.exe
Logfile of HijackThis v1.99.0
Scan saved at 10:38:52 PM, on 1/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Documents and Settings\Owner\Application Data\bbse.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\sysvy.exe
C:\WINDOWS\system32\systp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Personal\Hijack This\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {C894B059-CEE7-1741-7C08-266F6BEF1A2D} - C:\WINDOWS\apisg32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [systp.exe] C:\WINDOWS\system32\systp.exe
O4 - HKLM\..\Run: [8.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\8.tmp.exe 5 10001
O4 - HKLM\..\Run: [1a5mzQDK] C:\documents and settings\owner\local settings\temp\1a5mzQDK.exe
O4 - HKLM\..\Run: [X6uGi] C:\windows\system32\X6uGi.exe
O4 - HKCU\..\Run: [Irba] C:\Documents and Settings\Owner\Application Data\bbse.exe
O4 - HKCU\..\Run: [Btwhchv] C:\WINDOWS\system32\n?svc32.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.com/applet-6.0.4.37/drawpoker/drawpoker-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/applet-6.0.4.37/gin/gin-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game4.pogo.com/applet-6.0.1.20/flinger/flinger-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game4.pogo.com/applet-6.0.1.28/pinochle/pinochle-ob-assets.cab
O16 - DPF: Spades by pogo - http://spades.pogo.com/applet-6.0.4.37/spades/spades-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.com/applet-6.0.4.37/peaks/peaks-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/a101b025/enter.cab
O16 - DPF: {435583D3-F647-4943-BB40-B0D64CB02718} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.com/client/setup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1748470e9846d1ee8f02/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://www.etp.ca.gov/viewer/activeXViewer/activexviewer.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LicCtrl Service - Unknown - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\sysvy.exe
0
Comments
1. Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
Unzip it to your desktop but don't run it yet.
2. Download Adaware from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.
3. Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.
4. Make sure your PC is configured to show hidden files
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"
5. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.
6. Reboot to Safe Mode
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.
7. Scan with Hijack This and put checks next to all the following, then click "Fix Checked"
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\czgnr.dll/sp.html#44768
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {C894B059-CEE7-1741-7C08-266F6BEF1A2D} - C:\WINDOWS\apisg32.dll
O4 - HKLM\..\Run: [systp.exe] C:\WINDOWS\system32\systp.exe
O4 - HKLM\..\Run: [8.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\8.tmp.exe 5 10001
O4 - HKLM\..\Run: [1a5mzQDK] C:\documents and settings\owner\local settings\temp\1a5mzQDK.exe
O4 - HKLM\..\Run: [X6uGi] C:\windows\system32\X6uGi.exe
O4 - HKCU\..\Run: [Irba] C:\Documents and Settings\Owner\Application Data\bbse.exe
O4 - HKCU\..\Run: [Btwhchv] C:\WINDOWS\system32\n?svc32.exe
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1748470...ip/RdxIE601.cab
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\sysvy.exe
and delete the following files if present.
C:\WINDOWS\sysvy.exe
C:\windows\system32\X6uGi.exe
C:\Documents and Settings\Owner\Application Data\bbse.exe
C:\WINDOWS\system32\systp.exe
C:\WINDOWS\apisg32.dll
C:\WINDOWS\system32\czgnr.dll
8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.
9. Scan with Adaware and let it remove any bad files found.
10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:
Temporary Files
Temporary Internet Files
Recycle Bin
11. Reboot to normal mode, scan again with Hijack This and post a new log here.
12. Finally, do an online scan at the following site. Let it remove any infected files found.
Trend Micro (PC-cillin) - Free on-line Scan
http://housecall.antivirus.com
13. Launch Notepad, and copy/paste the box below into a new text file. Save it as FindFile.bat and save it on your Desktop.
Locate FindFile.bat on your Desktop and double-click on it. It will open Notepad with some text in it. Please post the text here.
Post a fresh HijackThis log and the AboutBuster report back here please.
In summary, I've run adaware, hijack this, and about buster in safe mode and in normal boot afterwards. I also ran the housecall and eliminated about 7 viruses. I am amazed I generated all this in one weekend. I was watching windows tell me stuff was being installed on Saturday and trying to cancel it but not having the ability. That was frustrating.
Anyways, please see the logs below and pass along any more advice or let me know if I'm in the clear. My only remaining worry is if any of this stuff is still residing in my registry and will respawn when I reboot again.
HIJACK THIS
Logfile of HijackThis v1.99.0
Scan saved at 11:56:41 AM, on 1/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Personal\Hijack This\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.com/applet-6.0.4.37/drawpoker/drawpoker-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/applet-6.0.4.37/gin/gin-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game4.pogo.com/applet-6.0.1.20/flinger/flinger-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game4.pogo.com/applet-6.0.1.28/pinochle/pinochle-ob-assets.cab
O16 - DPF: Spades by pogo - http://spades.pogo.com/applet-6.0.4.37/spades/spades-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.com/applet-6.0.4.37/peaks/peaks-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/a101b025/enter.cab
O16 - DPF: {435583D3-F647-4943-BB40-B0D64CB02718} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.com/client/setup.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://www.etp.ca.gov/viewer/activeXViewer/activexviewer.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LicCtrl Service - Unknown - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
ABOUT BUSTER
Scanned at: 9:54:46 AM on: 1/18/2005
-- Scan 1
About:Buster Version 4.0
Reference List : 19
No ADS found on system
Removed 4 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!
-- Scan 2
About:Buster Version 4.0
Reference List : 19
No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!
Scanned at: 10:10:13 AM on: 1/18/2005
-- Scan 1
About:Buster Version 4.0
Reference List : 23
Removed Data Streams:
C:\WINDOWS\aucfg.ini:gvcyj
Removed! : C:\WINDOWS\apied32.exe
Removed! : C:\WINDOWS\sysvy.exe
Removed! : C:\WINDOWS\system32\systp.exe
Attempted Clean Of Temp folder.
Pages Reset... Done!
-- Scan 2
About:Buster Version 4.0
Reference List : 23
Removed Data Streams:
C:\WINDOWS\aucfg.ini:gvcyj
Attempted Clean Of Temp folder.
Pages Reset... Done!
Scanned at: 11:59:47 AM on: 1/18/2005
-- Scan 1
About:Buster Version 4.0
Reference List : 23
No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!
-- Scan 2
About:Buster Version 4.0
Reference List : 23
No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!
FindFile.BAT
Volume in drive C has no label.
Volume Serial Number is 3043-1E97
Directory of C:\WINDOWS\system32
01/11/2005 08:13 AM 401,408 n?svc32.exe
1 File(s) 401,408 bytes
Directory of C:\Documents and Settings\Owner\Desktop
Thanks again.
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
Download(right click and select Save file as or Save link as): DelDomains.inf
http://mvps.org/winhelp2002/DelDomains.inf
To use: Close all open browsers
Right-click DelDomains.inf and select: Install
And finally please find this file and delete it. The "?" represents and unknown character so it could be anything and there are likely to be other files that are very similar.
C:\WINDOWS\system32\n?svc32.exe <- delete the file was created on 1/11/05 and is 401kb in size.
Reboot your computer and post a new hijackthis log.