Windows Restarting and Blue Screen
Hey everyone!
Lately i've been having numerous problems with my computer. It all started when my computer would just blank out randomly, (and by "blanking out" i mean that my computer screen goes black and the power button turns orange, and the only way for me to get it back is to restart my computer). It was an annoyance, but i decided that i could live with it.
Just recently, my computer started to restart itself over and over after the windows log on screen. I read about this problem and took down the auto-reboot so that i could see the BSOD. The BSOD said something about the windrvr.sys file, and told me i should uninstall any new hardware or any software that i recently just installed. The only things that i recently installed was Norton Systemworks 2005, which i hope isn't the problem. It also said that i shuld try disabling caching and shadowing
from my BIOS, but i didnt find any of those last time i checked.
Could these problems have anything to do with each other? Is my computer dying? I've only had for about a little over a year, (I made it during the summer of 2003). Here are some of my specs.
Windows XP Pro
2.8c Pentium Processor
512 RAM
865PERLL Motherboard
ATI 9700Pro Graphics Card
..and i think thats about all the important stuff. Anyway...i hope anyone could help me out. It would be greatly appreciated! Thanks in advance..
-krazkid5
Lately i've been having numerous problems with my computer. It all started when my computer would just blank out randomly, (and by "blanking out" i mean that my computer screen goes black and the power button turns orange, and the only way for me to get it back is to restart my computer). It was an annoyance, but i decided that i could live with it.
Just recently, my computer started to restart itself over and over after the windows log on screen. I read about this problem and took down the auto-reboot so that i could see the BSOD. The BSOD said something about the windrvr.sys file, and told me i should uninstall any new hardware or any software that i recently just installed. The only things that i recently installed was Norton Systemworks 2005, which i hope isn't the problem. It also said that i shuld try disabling caching and shadowing
from my BIOS, but i didnt find any of those last time i checked.Could these problems have anything to do with each other? Is my computer dying? I've only had for about a little over a year, (I made it during the summer of 2003). Here are some of my specs.
Windows XP Pro
2.8c Pentium Processor
512 RAM
865PERLL Motherboard
ATI 9700Pro Graphics Card
..and i think thats about all the important stuff. Anyway...i hope anyone could help me out. It would be greatly appreciated! Thanks in advance..
-krazkid5
0
Comments
If this just started after you installed Norton, then that would seem to be the likely culprit. See if you can uninstall it (once again, in Safe Mode, if need be).
I'd run memtest-86, too, just to make sure your memory isn't crapping out on you. It's available in the download section.
Another thing worth checking is your power supply. What brand and wattage do you have? In addition to that, you might want to check all your connections and reseat all your cards and memory modules.
Good Luck!
but a quick note..i'm not having a hard time starting up my comp and going into windows or anything...its just that on the occasion when that BSOD comes up, i just have to F8 when i restart and just go back to the last good configuration and things are ok for a lil while. Then, my computer just starts blacking out again and i have the same problem.
...Do you know what the error about the windrvr.sys file is all about?
Another thing is..how do i reseat all my cards? i'm thinkin i just take everything apart and put it all back together again. When i do that i'll let you know what i do to try and fix this annoyance. thanks again
You are running anti-virus and anti-spyware, aren't you?
You might want to run some diagnostics. I would start with hard drive fitness tests and then memtest.
How old is the box? You might want to replace the CMOS battery too.
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If you feel comfortable doing a semi-major attempt at fixing the problem, I would try this:
1) Find all the current drivers for every bit of hardware in your computer and burn them to a CD or DVD.
2) Set a restore point in case things go awry.
3) Boot up in Safe Mode and uninstall every piece of hardware you can possibly remove from Device Manager.
4) Reboot, cross your fingers, and pray to the God of your choice.
If you're lucky, Windows will detect all of your hardware and automatically reinstall it for you. If not, you'll be glad you have the disc(s) you made in Step 1.
When you do this it gives Windows a second chance at setting things up right. Often there are two pieces of hardware whose drivers mistakenly try to use the same memory range at the same time, resulting in the infamous BSOD.
If this doesn't work then things get a little trickier. The next time you get the BSOD try to get all the information listed and post it here. It may give use a clue as to what's causing your problem.
Did you try running memtest? If your memory has gone dodgy then the only answer is to replace the faulty module(s). It would be wise to eliminate that as a possible cause of your problem before doing anything else.
I thought it might be taking long because the test itself is long, so i tried it on my roommates computer and it wasn't taking long as mine did. Hopefully this might be the problem...actually not hopefully cuz that will mean something's wrong with my memory
Any ideas? thanks
**** Update ****
never mind...i disabled the USB Legacy support and its running now....im just waiting for test results.
the test is running again...im assuming its just going to loop until i stop it.
Did you try uninstalling, then reinstalling Norton? I believe you said your troubles began right after you installed that.
I would look for an updated driver for your video card and network card. Those are the two most likely culprits for hosing most computers.
If none of that works, I'd try the four-step thing I outlined a couple of posts back.
It may be a pain in the neck right now, but the more possible causes we eliminate the more we can narrow in on the root of the problem. As Sherlock Holmes said "When you have eliminated the impossible, whatever remains, however improbable, must be the truth".
Good luck!
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: windrvr.sys
PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware of software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware of software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x00000050 (0x80c96820, 0x00000000, 0xEC439185, 0x00000000)
*** windrvr.sys - Address EC439185 base at EC42A000, DateStamp 3b8e41d0
Deginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
So anyway...this goes away after i use F8 and restore previous settings, but it comes back whenever my comp goes to the black screen. Any ideas? Thanks
-krazkid5
Since your problem seems to be video related, why not try a different driver for your video card? If you have another video card you can stick in there I think that would be worth having a go at, too.
Does anyone know of a program to test Video ram?
I tried updating my drivers for my video card the other day, and my computer seemed REALLY laggy...like whenever i moved my windows on my desktop, it would leave images of it "smudging". Im still lost...please help. Thanks!
Make sure you clean the old drivers out completely. What brand and model is your card?
--edit--
i just came across this driver when i searched my problem with the laggy driver.
http://www.bebits.com/talkback/2938?page=10
should i try using this driver?
Not unless you're running BeOS.
Try the Driver Cleaner and a different driver from the one you are using.
Please?
I uninstalled the drivers with Driver Cleaner, and tried installing the slightly older version of the driver for my video card. After the installation file put all the necessary files, it asked me to reboot to complete the installation, so i did. After windows started up, i got the BSOD again. So in my head i'm like great...........
So i restored my settings after another reboot, and then tried to install again. After it asked me to reboot again, i rebooted...windows started up...then BSOD after the logon screen AGAIN. So i think in my head...maybe third times the charm? But NO! I restart, restore, and a BSOD! Even if i restored i got a BSOD. i almost pissed my pants...so i start up in safe mode and then restore to a setting that my comp had a couple of days ago...and it works again. ARGHHHH im getting so frustrated. This kinda led me to believe that it might be my graphics card...am i correct? Thanks for your help...i really appreciate it.
The Problem that I see is the Norton,it installs drivers just like a harware device,Mine conflicted with my Sil Raid driver,your could be conflicting with anything,norton says that they fixed the problem and by running live update that should fix the problem,So I f8 and load last know good configuration then ran live update from the programs menu,i attempted it 3 times and finally used the the norton for a coaster and got PC-CIllin,I hope this helps......