CoolWebSearch Help Plz

iDunnoiDunno Dallas, Tejas
edited February 2005 in Spyware & Virus Removal
here is my hijackthis log.

I have just installed norton and i still havent goten it out

Thanks

Logfile of HijackThis v1.99.0
Scan saved at 6:57:31 PM, on 1/31/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Belkin Sentry Bulldog\upsd.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\ZoneLabs\minilog.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\RunDll32.exe
C:\WINNT\system32\atiptaxx.exe
C:\WINNT\system32\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\Program Files\Folding@Home\winfah.exe
C:\Documents and Settings\Toan Nguyen\Start Menu\Programs\Startup\pow.exe
C:\Program Files\Folding@Home\FahCore_78.exe
C:\Documents and Settings\Toan Nguyen\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TOANNG~1\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TOANNG~1\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {343C4345-FE36-4DB0-82CB-806E62C71D76} - C:\WINNT\system32\napkda.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundFusion] RunDll32 hercplgs.cpl,BootEntryPoint
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\system32\qttask.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Folding@Home 5.03.lnk = C:\Program Files\Folding@Home\winfah.exe
O4 - Startup: pow.dat
O4 - Startup: pow.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O18 - Filter: text/html - {F93EBEB4-D763-486C-B406-D139B5A37856} - C:\WINNT\system32\napkda.dll
O18 - Filter: text/plain - {F93EBEB4-D763-486C-B406-D139B5A37856} - C:\WINNT\system32\napkda.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: TrueVector Basic Logging Client - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\minilog.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: UPS - UPSlim Service - Delta - C:\Program Files\Belkin Sentry Bulldog\upsd.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe

Comments

  • Shadow2018Shadow2018 Northwest Missouri
    edited February 2005
    Coolweb search is not a virus and Norton will not remove it. CWS is spyware.

    Go to the downloads section here and get a program called CWShredder. Download this and run it. This program is to remove the CWS only and no other spyware. Start there and when you're done post a new log.
  • iDunnoiDunno Dallas, Tejas
    edited February 2005
    i have tried CWShredder and no CWS related files could be found
  • Shadow2018Shadow2018 Northwest Missouri
    edited February 2005
    Do you have ad-aware se? If not, download it and run it. Try this and let me know if it works.
  • iDunnoiDunno Dallas, Tejas
    edited February 2005
    I have run ad-aware and spybot and both found nothing.
  • Shadow2018Shadow2018 Northwest Missouri
    edited February 2005
    Unhide all your files and run hi-jack this again and post a new log.
  • iDunnoiDunno Dallas, Tejas
    edited February 2005
    Here is the new Hijack log with hidden files shown


    Logfile of HijackThis v1.99.0
    Scan saved at 9:15:59 PM, on 2/3/2005
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Belkin Sentry Bulldog\upsd.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\ZoneLabs\minilog.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\RunDll32.exe
    C:\WINNT\system32\atiptaxx.exe
    C:\WINNT\system32\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
    C:\Program Files\Folding@Home\winfah.exe
    C:\Documents and Settings\Toan Nguyen\Start Menu\Programs\Startup\pow.exe
    C:\Program Files\Folding@Home\FahCore_78.exe
    C:\Documents and Settings\Toan Nguyen\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TOANNG~1\LOCALS~1\Temp\sp.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TOANNG~1\LOCALS~1\Temp\sp.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {343C4345-FE36-4DB0-82CB-806E62C71D76} - C:\WINNT\system32\napkda.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [SoundFusion] RunDll32 hercplgs.cpl,BootEntryPoint
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\system32\qttask.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - Startup: Folding@Home 5.03.lnk = C:\Program Files\Folding@Home\winfah.exe
    O4 - Startup: pow.dat
    O4 - Startup: pow.exe
    O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
    O18 - Filter: text/html - {F93EBEB4-D763-486C-B406-D139B5A37856} - C:\WINNT\system32\napkda.dll
    O18 - Filter: text/plain - {F93EBEB4-D763-486C-B406-D139B5A37856} - C:\WINNT\system32\napkda.dll
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: TrueVector Basic Logging Client - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\minilog.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: UPS - UPSlim Service - Delta - C:\Program Files\Belkin Sentry Bulldog\upsd.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe
  • iDunnoiDunno Dallas, Tejas
    edited February 2005
    Ahh, i have seemed to fix it, i just deleted the R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\TOANNG~1\LOCALS~1\Temp\sp.dll/sp.html
    from the registry. Now everything is back to normal
    Thanks Anyways!
  • SpywareShooterSpywareShooter 127.0.0.1
    edited February 2005
    This will most likely come back when you restart Internet Explorer or your computer, as you did not completely remove it. Please restart and post a new log.
  • iDunnoiDunno Dallas, Tejas
    edited February 2005
    ahh, i have already given the computer back to my brother.
    I have tried restarting it a couple of times and but it did not come back.
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