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need help on hijackthis

Unknown
edited February 2005 in Spyware & Virus Removal
i ran adaware and spybot, and then i ran hijack this. and this came up.

Logfile of HijackThis v1.99.1
Scan saved at 11:34:09 AM, on 2/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\atlso.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\DOCUME~1\Helinda\LOCALS~1\Temp\offerp01.exe
C:\WINDOWS\addle.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.xanga.com/lilaznshortae
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {8A3B6063-89CB-9FA5-FE92-931770E7299B} - C:\WINDOWS\d3vc.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [rncmmxqpqfbs] C:\WINDOWS\System32\hvuyig.exe
O4 - HKLM\..\Run: [offerp01.exe] "C:\DOCUME~1\Helinda\LOCALS~1\Temp\offerp01.exe" 1106522608 1109088641
O4 - HKLM\..\Run: [addle.exe] C:\WINDOWS\addle.exe
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
O4 - HKLM\..\Run: [4F.tmp] C:\DOCUME~1\Helinda\LOCALS~1\Temp\4F.tmp.exe 1 28129
O4 - HKLM\..\RunOnce: [atlso.exe] C:\WINDOWS\system32\atlso.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: HPZRCV01.LNK = C:\Program Files\HP\Temp\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}\setup\hpzrcv01.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.xxxtoolbar.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.blazefind.com (HKLM)
O15 - Trusted Zone: *.clickspring.net (HKLM)
O15 - Trusted Zone: *.flingstone.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.mt-download.com (HKLM)
O15 - Trusted Zone: *.my-internet.info (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted Zone: *.searchbarcash.com (HKLM)
O15 - Trusted Zone: *.searchmiracle.com (HKLM)
O15 - Trusted Zone: *.slotch.com (HKLM)
O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.pcflashbang.com/statistics/inst.exe
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://vs1-73418.highspeedoffice.net/activex/AxisCamControl.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\d3vr.exe

im not sure which ones are good or bad. please help!! thank you!!!

Comments

  • home search assistant
    edited February 2005
    please help!! im begging u guys!! i went through the whole process of the home search removal guide on the forum...it didnt work..probally because i dont nkow which files to be fixed on hiajack this...so any help would be VERY greatly appreciated.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited February 2005
    Please follow these steps to remove the HSA from your computer.

    Step 1
    Download(right click and select Save file as or Save link as): DelDomains.inf
    http://mvps.org/winhelp2002/DelDomains.inf

    Close all open browsers
    Right-click DelDomains.inf and select: Install


    Step 2
    Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Adaware SE Personal from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


    Step 4
    Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


    Step 5
    Make sure your PC is configured to show hidden files.
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Step 6
    Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called Workstation NetLogon Service. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


    Step 7
    Reboot to Safe Mode
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


    Step 8
    Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ifnmj.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {8A3B6063-89CB-9FA5-FE92-931770E7299B} - C:\WINDOWS\d3vc.dll
    O4 - HKLM\..\Run: [rncmmxqpqfbs] C:\WINDOWS\System32\hvuyig.exe
    O4 - HKLM\..\Run: [offerp01.exe] "C:\DOCUME~1\Helinda\LOCALS~1\Temp\offerp01.exe" 1106522608 1109088641
    O4 - HKLM\..\Run: [addle.exe] C:\WINDOWS\addle.exe
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\Run: [4F.tmp] C:\DOCUME~1\Helinda\LOCALS~1\Temp\4F.tmp.exe 1 28129
    O4 - HKLM\..\RunOnce: [atlso.exe] C:\WINDOWS\system32\atlso.exe
    O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m (file missing) (HKCU)
    O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.pcflashbang.com/statistics/inst.exe
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\d3vr.exe


    and delete the following files if present(do not be concerned if some do not exist).


    C:\WINDOWS\d3vr.exe
    C:\WINDOWS\addle.exe
    C:\WINDOWS\d3vc.dll
    C:\WINDOWS\System32\hvuyig.exe
    C:\WINDOWS\system32\atlso.exe
    C:\WINDOWS\System32\tibs5.exe
    C:\WINDOWS\system32\ifnmj.dll
    C:\Program Files\Ebates_MoeMoneyMaker




    Step 9
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 10
    Scan with Adaware and let it remove any bad files found.


    Step 11
    Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Step 12
    Reboot to normal mode, scan again with Hijack This and post a new log here.


    Step 13
    Finally, do an online scan at one of the following sites. Let it remove any infected files found.
    http://housecall.antivirus.com
    or
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm


    Post a fresh HijackThis log and the AboutBuster report back here please.
  • home search assistant
    edited February 2005
    i dont think it worked...=X


    this is in safe mode.

    -- Scan 1
    About:Buster Version 4.0
    Reference List : 19


    Removed Data Streams:
    C:\WINDOWS\addle.exe:tvzmp


    Removed 2 Random Key Entries
    Removed! : C:\WINDOWS\qtsxd.dat
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 2
    About:Buster Version 4.0
    Reference List : 19


    Removed Data Streams:
    C:\WINDOWS\addle.exe:tvzmp


    Attempted Clean Of Temp folder.
    Pages Reset... Done!


    heres my log file after i came back from safe mode.


    Logfile of HijackThis v1.99.1
    Scan saved at 9:31:13 PM, on 2/22/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\crwz32.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\WINDOWS\addle.exe
    C:\WINDOWS\System32\mssml2.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\New Folder (2)\hijackthis_199\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mhlyp.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mhlyp.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mhlyp.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mhlyp.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mhlyp.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mhlyp.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.xanga.com/lilaznshortae
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {98B06E7B-7D84-30CB-A991-794990630F1F} - C:\WINDOWS\system32\sysip.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [rncmmxqpqfbs] C:\WINDOWS\System32\hvuyig.exe
    O4 - HKLM\..\Run: [addle.exe] C:\WINDOWS\addle.exe
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\Run: [4F.tmp] C:\DOCUME~1\Helinda\LOCALS~1\Temp\4F.tmp.exe 1 28129
    O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\RunOnce: [crwz32.exe] C:\WINDOWS\system32\crwz32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [d0s8ROiql] mssml2.exe
    O4 - Global Startup: HPZRCV01.LNK = C:\Program Files\HP\Temp\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}\setup\hpzrcv01.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.pcflashbang.com/statistics/inst.exe
    O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://vs1-73418.highspeedoffice.net/activex/AxisCamControl.ocx
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\d3vr.exe


    please help!!! thanks!!!!
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited February 2005
    Are you sure this is a current log? There are things showing on the log that you just removed and would not have regenerated that quickly.

    Please post a new hijackthis log and do not reboot or turn off your computer until we run through the next fix.
  • home search assistant
    edited February 2005
    this is my current log.
    I think i will do the whole process again just in case i made a mistake earlier.

    Logfile of HijackThis v1.99.1
    Scan saved at 10:36:11 AM, on 2/23/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\crwz32.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\WINDOWS\addle.exe
    C:\WINDOWS\System32\mssml2.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\New Folder (2)\hijackthis_199\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whazm.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whazm.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\whazm.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\whazm.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\whazm.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\whazm.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.xanga.com/lilaznshortae
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {98B06E7B-7D84-30CB-A991-794990630F1F} - C:\WINDOWS\system32\sysip.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [rncmmxqpqfbs] C:\WINDOWS\System32\hvuyig.exe
    O4 - HKLM\..\Run: [addle.exe] C:\WINDOWS\addle.exe
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\Run: [4F.tmp] C:\DOCUME~1\Helinda\LOCALS~1\Temp\4F.tmp.exe 1 28129
    O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\RunOnce: [crwz32.exe] C:\WINDOWS\system32\crwz32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [d0s8ROiql] mssml2.exe
    O4 - Global Startup: HPZRCV01.LNK = C:\Program Files\HP\Temp\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}\setup\hpzrcv01.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.pcflashbang.com/statistics/inst.exe
    O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://vs1-73418.highspeedoffice.net/activex/AxisCamControl.ocx
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\d3vr.exe
  • home search assistant
    edited February 2005
    oh wait..i think i might have missed a step. when you have hijack this fix the files, does that also mean that the files have been deleted? (step 8)
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited February 2005
    After you put a checkmark next to the lines we want to remove, are you clicking on "Fix Checked"?
  • home search assistant
    edited February 2005
    yes. ok. i will do the whole process again and paste the hijack log. thanks again for all your help!!! :cool:
  • home search assistant
    edited February 2005
    arghh! it didnt work again...

    this is my logs in safe mode, after i deleted the files on hijack.

    Logfile of HijackThis v1.99.1
    Scan saved at 7:26:26 PM, on 2/23/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\New Folder (2)\hijackthis_199\HijackThis.exe
    C:\New Folder (2)\AboutBuster\AboutBuster\AboutBuster.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [d0s8ROiql] mssml2.exe
    O4 - Global Startup: HPZRCV01.LNK = C:\Program Files\HP\Temp\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}\setup\hpzrcv01.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://vs1-73418.highspeedoffice.net/activex/AxisCamControl.ocx
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe

    -- Scan 1
    About:Buster Version 4.0
    Reference List : 19

    No ADS found on system
    Removed 2 Random Key Entries
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 2
    About:Buster Version 4.0
    Reference List : 19



    i had to boot up my computer to regular mode because the internet doesnt work in ssafe mode. this is the hijack long that i just ran.


    Logfile of HijackThis v1.99.1
    Scan saved at 7:48:56 PM, on 2/23/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\crwz32.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\WINDOWS\addle.exe
    C:\WINDOWS\System32\mssml2.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\New Folder (2)\hijackthis_199\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.xanga.com/lilaznshortae
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {3C590378-0A5C-B10E-AF30-95DF78FBEABD} - C:\WINDOWS\apipu32.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [rncmmxqpqfbs] C:\WINDOWS\System32\hvuyig.exe
    O4 - HKLM\..\Run: [addle.exe] C:\WINDOWS\addle.exe
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\Run: [4F.tmp] C:\DOCUME~1\Helinda\LOCALS~1\Temp\4F.tmp.exe 1 28129
    O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\RunOnce: [crwz32.exe] C:\WINDOWS\system32\crwz32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [d0s8ROiql] mssml2.exe
    O4 - Global Startup: HPZRCV01.LNK = C:\Program Files\HP\Temp\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}\setup\hpzrcv01.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.pcflashbang.com/statistics/inst.exe
    O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://vs1-73418.highspeedoffice.net/activex/AxisCamControl.ocx
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\d3vr.exe



    im getting very frustrated...if i just ignored this adware, will it do any more harm to my computer? like getting credit card information or infecting other files?

    thank you for all your help buckeye_sam.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited February 2005
    If you don't remove it will continue to slow down your computer until you can't use it at all.

    Don't get frustrated. The file names can change every time you reboot and if you miss one they all come back. We will get rid of it for you. Let's try it again. Follow each step carefully. If there is something that you can't do or have questions about, make a note to let me know about on your next post, and skip it for now, but proceed with the rest of the steps.


    Please follow these steps to remove the HSA from your computer.

    Step 1
    Download(right click and select Save file as or Save link as): DelDomains.inf
    http://mvps.org/winhelp2002/DelDomains.inf

    Close all open browsers
    Right-click DelDomains.inf and select: Install


    Step 2
    Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Adaware SE Personal from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


    Step 4
    Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


    Step 5
    Make sure your PC is configured to show hidden files.
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Step 6
    Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called Workstation NetLogon Service. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


    Step 7
    Reboot to Safe Mode
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


    Step 8
    Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qncqd.dll/sp.html#28129
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {3C590378-0A5C-B10E-AF30-95DF78FBEABD} - C:\WINDOWS\apipu32.dll
    O4 - HKLM\..\Run: [addle.exe] C:\WINDOWS\addle.exe
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\Run: [4F.tmp] C:\DOCUME~1\Helinda\LOCALS~1\Temp\4F.tmp.exe 1 28129
    O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\RunOnce: [crwz32.exe] C:\WINDOWS\system32\crwz32.exe
    O4 - HKCU\..\Run: [d0s8ROiql] mssml2.exe
    O4 - Global Startup: HPZRCV01.LNK = C:\Program Files\HP\Temp\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}\setup\hpzrcv01.exe
    O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m (file missing) (HKCU)
    O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.pcflashbang.com/statistics/inst.exe
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\d3vr.exe


    and delete the following files if present(do not be concerned if some do not exist).


    C:\WINDOWS\d3vr.exe
    C:\WINDOWS\addle.exe
    C:\WINDOWS\apipu32.dll
    C:\WINDOWS\qncqd.dll
    C:\WINDOWS\system32\crwz32.exe
    C:\WINDOWS\System32\mssml2.exe
    C:\WINDOWS\System32\tibs5.exe
    c:\program files\180solutions <-- this folder
    C:\Program Files\AutoUpdate <-- this folder
    C:\Program Files\Ebates_MoeMoneyMaker <-- this folder




    Step 9
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 10
    Scan with Adaware and let it remove any bad files found.


    Step 11
    Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Step 12
    Reboot to normal mode, scan again with Hijack This and post a new log here.


    Step 13
    Finally, do an online scan at one of the following sites. Let it remove any infected files found.
    http://housecall.antivirus.com
    or
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm


    Post a fresh HijackThis log and the AboutBuster report back here please.
  • home search assistant
    edited February 2005
    YOU ARE AWESOME!!!!!! THANK YOU SOOOO MUCH. YOU HAVE KNOW IDEA HOW HAPPY I AM.

    Logfile of HijackThis v1.99.1
    Scan saved at 8:53:13 PM, on 2/23/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\New Folder (2)\hijackthis_199\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Internet Explorer\iexplore.exe

    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe

    I THINK IT SHOULD BE GOOD NOW. THANKS AGAIN! :)
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited February 2005
    Download(right click and select Save file as or Save link as): DelDomains.inf
    http://mvps.org/winhelp2002/DelDomains.inf

    To use: Close all open browsers
    Right-click DelDomains.inf and select: Install

    This should remove those 015 entries.


    Aside from that, you are clean!

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
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