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Home Search problem solved?

Unknown
edited March 2005 in Spyware & Virus Removal
I have been trying to get rid of this. I used Ad-aware and Spybot S&D, and then followed the removal guide. My problem is that I cannot log on to my workstation in full safe mode - I had to use safe mode w/ networking since it's my work computer. My IE is working okay (my start page stays at Google), but I don't think I'm in the clear yet looking at the latest log below. I have ony used hard reboots for fear of re-infection. Is there anything else I can do? Thanks in advance for any help!

Oh yeah, also, my antivirus shield icon has disappeard from the tray for some reason... Is my av working?


Logfile of HijackThis v1.99.1
Scan saved at 2:04:16 PM, on 2/27/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Altiris\AClient\AClient.exe
C:\Program Files\Altiris\eXpress\NS Client\AeXNSClient.exe
C:\Program Files\Altiris\eXpress\NS Client\AeXNSClientTransport.exe
C:\Program Files\Symantec_Client_Security\Symantec

AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec

AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\Common Files\Research In

Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Research In Motion\USB

Drivers\BbDevMgr.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL

= about:blank
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {0152093B-52C0-D7E8-FBD3-2B2966BDB4FC} -

C:\WINDOWS\netqa32.dll (file missing)
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\windows\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\windows\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Synchronization Manager]

%SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Multimedia Codecs]

C:\WINDOWS\System32\mcc.exe
O4 - HKLM\..\Run: [crqr32.exe] C:\WINDOWS\system32\crqr32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In

Motion\BlackBerry\DesktopMgr.exe
O8 - Extra context menu item: &Google Search -

res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links -

res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages -

res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -

res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O12 - Plugin for .efp: C:\Program Files\Internet

Explorer\Plugins\NPEFPrn.dll
O12 - Plugin for .efv: C:\Program Files\Internet Explorer\Plugins\NPEFV.dll
O12 - Plugin for .fmp: C:\Program Files\Internet Explorer\Plugins\NPFMP.dll
O12 - Plugin for .fmr: C:\Program Files\Internet Explorer\Plugins\NPFME.dll
O12 - Plugin for .ifx: C:\Program Files\Internet

Explorer\Plugins\NPWebPrn.dll
O12 - Plugin for .lfx: C:\Program Files\Internet

Explorer\Plugins\NPLaunch.dll
O12 - Plugin for .mwp: C:\Program Files\Internet

Explorer\Plugins\NPMWPrn.dll
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\Plugins\NPTVP.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/

us/win/QuickTimeInstaller.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -

http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey

/us/win/QuickTimeInstaller.exe
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} -

http://toolbar.google.com/data/GoogleActivate.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. -

C:\Altiris\AClient\AClient.exe
O23 - Service: Altiris eXpress NS Client (AeXNSClient) - Altiris -

C:\Program Files\Altiris\eXpress\NS Client\AeXNSClient.exe
O23 - Service: Altiris eXpress NS Client Transport (AeXNSClientTransport)

- Altiris - C:\Program Files\Altiris\eXpress\NS

Client\AeXNSClientTransport.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program

Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. -

C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) -

Symantec Corporation - C:\Program

Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Workstation NetLogon Service (%AF夶À¨) -

Unknown owner - C:\WINDOWS\system32\netwl.exe (file missing)
O23 - Service: Network Security Service ( 6QÔõ'ª´ÆÐ8) - Unknown

owner - C:\WINDOWS\crhh32.exe (file missing)

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited February 2005
    As long as you can get in Safe Mode with Networking you should still be able to follow these steps.

    Please follow these steps to remove the HSA from your computer.

    Step 1
    Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
    Unzip it to your desktop but don't run it yet.


    Step 2
    Download Adaware SE Personal from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


    Step 3
    Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


    Step 4
    Make sure your PC is configured to show hidden files.
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Step 5
    Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called Network Security Service. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


    Step 6
    Reboot to Safe Mode
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


    Step 7
    Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
    res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
    res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL
    = about:blank
    R1 - HKLM\Software\Microsoft\Internet
    Explorer\Main,Default_Search_URL =
    res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
    res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
    res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    res://C:\WINDOWS\system32\fwrpb.dll/sp.html#93256
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {0152093B-52C0-D7E8-FBD3-2B2966BDB4FC} -
    C:\WINDOWS\netqa32.dll (file missing)
    O4 - HKLM\..\Run: [crqr32.exe] C:\WINDOWS\system32\crqr32.exe
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) -
    Unknown owner - C:\WINDOWS\system32\netwl.exe (file missing)
    O23 - Service: Network Security Service ( 6QÔõ'ª´ÆÐ8) - Unknown
    owner - C:\WINDOWS\crhh32.exe (file missing)


    and delete the following files if present(do not be concerned if some do not exist).


    C:\WINDOWS\crhh32.exe
    C:\WINDOWS\netqa32.dll
    C:\WINDOWS\system32\netwl.exe
    C:\WINDOWS\system32\crqr32.exe
    C:\WINDOWS\system32\fwrpb.dll




    Step 8
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 9
    Scan with Adaware and let it remove any bad files found.


    Step 10
    Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Step 11
    Reboot to normal mode, scan again with Hijack This and post a new log here.


    Step 12
    Finally, do an online scan at one of the following sites. Let it remove any infected files found.
    http://housecall.antivirus.com
    or
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm


    Post a fresh HijackThis log and the AboutBuster report back here please.
  • joe110010
    edited March 2005
    Ok, I think I'm cleared, finally! what a pain. Thank you very very much for the help. The Panda scan found numerous Windows and Windows/System32 files that it identified as adware which I manually removed also. Here are the results:

    Logfile of HijackThis v1.99.1
    Scan saved at 10:35:45 AM, on 3/3/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Altiris\AClient\AClient.exe
    C:\Program Files\Altiris\eXpress\NS Client\AeXNSClient.exe
    C:\Program Files\Altiris\eXpress\NS Client\AeXNSClientTransport.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
    C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
    C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
    C:\WINDOWS\system32\userinit.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\HijackThis\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

    Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -

    c:\windows\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

    C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [Multimedia Codecs] C:\WINDOWS\System32\mcc.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In

    Motion\BlackBerry\DesktopMgr.exe
    O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page -

    res://c:\windows\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel -

    res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar2.dll/cmtrans.html
    O12 - Plugin for .efp: C:\Program Files\Internet Explorer\Plugins\NPEFPrn.dll
    O12 - Plugin for .efv: C:\Program Files\Internet Explorer\Plugins\NPEFV.dll
    O12 - Plugin for .fmp: C:\Program Files\Internet Explorer\Plugins\NPFMP.dll
    O12 - Plugin for .fmr: C:\Program Files\Internet Explorer\Plugins\NPFME.dll
    O12 - Plugin for .ifx: C:\Program Files\Internet Explorer\Plugins\NPWebPrn.dll
    O12 - Plugin for .lfx: C:\Program Files\Internet Explorer\Plugins\NPLaunch.dll
    O12 - Plugin for .mwp: C:\Program Files\Internet Explorer\Plugins\NPMWPrn.dll
    O12 - Plugin for .tif: C:\Program Files\Internet Explorer\Plugins\NPTVP.dll
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

    http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.

    exe
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -

    http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.

    exe
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} -

    http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

    http://www.pandasoftware.com/activescan/as5/asinst.cab
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Altiris\AClient\AClient.exe
    O23 - Service: Altiris eXpress NS Client (AeXNSClient) - Altiris - C:\Program Files\Altiris\eXpress\NS

    Client\AeXNSClient.exe
    O23 - Service: Altiris eXpress NS Client Transport (AeXNSClientTransport) - Altiris - C:\Program

    Files\Altiris\eXpress\NS Client\AeXNSClientTransport.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program

    Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation -

    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -

    C:\WINDOWS\System32\nvsvc32.exe

    -- Scan 1
    About:Buster Version 4.0
    Reference List : 25

    No ADS found on system
    Removed 4 Random Key Entries
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 2
    About:Buster Version 4.0
    Reference List : 25

    No ADS found on system
    Attempted Clean Of Temp folder.
    Pages Reset... Done!

    PS Any ideas about the missing AV icon? It looks like the processes are active but I really don't know.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Your log is clean. Not sure about your icon. It might be in the settings. As long as the processes and services are running in the background the program should be active.

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
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