HELP! Newbie seeks help removing search assistant

Hey, I'm a total newbie at this whole spyware/bot thing. I have this issue where my homepage keeps getting reverted to a "search" engine. PLUS when I run adaware I keep getting CoolWebSearch files popping up all over the place! I've been told to run the hijacker program....so I did and here's my log, can ANYONE help me please?! I'm desperate here!!
ANY help would be greatly appreciated!!
Thanks!

Here's my log:

Logfile of HijackThis v1.99.1
Scan saved at 9:22:02 PM, on 3/1/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
E:\Program Files\Yahoo!\Messenger\YPager.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\David\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
O2 - BHO: (no name) - {CB0E084B-1AA3-4AC7-BF1E-242C97833EA0} - C:\WINDOWS\System32\gidj.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WinampAgent] "D:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] E:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: HotSync Manager.lnk = D:\Palm\Hotsync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Yahoo! Search - file:///E:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///E:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///E:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - C:\WINDOWS\System32\remove_me.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - C:\WINDOWS\System32\remove_me.dll (file missing) (HKCU)
O9 - Extra button: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll (HKCU)
O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://c:\nosuch.mht!http://www.awmdabest.com/bltd/893.chm::/file.exe
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,64/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,11/mcgdmgr.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please download CWShredder but don't run it yet.
    http://cwshredder.net/bin/CWSInstall.exe


    Download Ad-aware SE from: http://www.majorgeeks.com/download506.html

    Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


    Make sure that you can view all hidden files. Instructions on how to do this can be found here:

    How to see hidden files in Windows

    Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll
    O2 - BHO: (no name) - {CB0E084B-1AA3-4AC7-BF1E-242C97833EA0} - C:\WINDOWS\System32\gidj.dll (file missing)
    O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe
    O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://c:\nosuch.mht!http://www.awmdabest.com/bltd/893.chm::/file.exe



    Reboot your computer into Safe Mode


    Now run CWShredder, making sure to click "Fix".


    Then delete these files or directories (Do not be concerned if they do not exist)

    C:\WINDOWS\ZServ.dll
    C:\WINDOWS\System32\gidj.dll
    C:\WINDOWS\farmmext.exe


    Delete temp files

    Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Navigate to the C:\Windows\Prefetch folder. Open the Prefetch folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Prefetch folder.

    Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    Empty the Recycle Bin.



    Run a full scan with Adaware.

    Reboot your computer to go back to normal mode and post a new log.
  • Hey there...thanks for the reply...I did as you said. Thanks for all the help :) ...I'm still having issues, my comp now says that my administrator has disabled task manager....but I am the administrator, and have not disabled any such thing! :wtf:

    Also here is my new log from HijackThis: Help may be needed again I think! :confused: Any help you could afford would be greatly appreciated! Thanks!

    Logfile of HijackThis v1.99.1
    Scan saved at 5:48:04 PM, on 3/2/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\WINDOWS\sysvz32.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
    C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\kernels32.exe
    C:\WINDOWS\system32\cruz32.exe
    E:\Program Files\Yahoo!\Messenger\ypager.exe
    D:\Palm\Hotsync.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\Documents and Settings\David\Local Settings\Temp\Temporary Directory 6 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
    O2 - BHO: (no name) - {2F1F7648-A8DE-9D3E-4102-07EF8BB37691} - C:\WINDOWS\system32\msog.dll
    O2 - BHO: (no name) - {49A98988-178A-4338-FA39-435521B786A5} - C:\WINDOWS\system32\msog.dll
    O2 - BHO: (no name) - {E4FCD2AD-8EF2-1FF5-E935-6DF7738BA6CC} - C:\WINDOWS\system32\msog.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [WinampAgent] "D:\Program Files\Winamp3\winampa.exe"
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
    O4 - HKLM\..\Run: [cruz32.exe] C:\WINDOWS\system32\cruz32.exe
    O4 - HKLM\..\RunOnce: [sysvz32.exe] C:\WINDOWS\sysvz32.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] E:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Global Startup: HotSync Manager.lnk = D:\Palm\Hotsync.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///E:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///E:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///E:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - C:\WINDOWS\System32\remove_me.dll (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll
    O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - C:\WINDOWS\System32\remove_me.dll (file missing) (HKCU)
    O9 - Extra button: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll (HKCU)
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.skoobidoo.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.slotchbar.com
    O15 - Trusted Zone: *.vxiframe.biz
    O15 - Trusted Zone: *.windupdates.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.ysbweb.com
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.skoobidoo.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.slotchbar.com (HKLM)
    O15 - Trusted Zone: *.vxiframe.biz (HKLM)
    O15 - Trusted Zone: *.windupdates.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted Zone: *.ysbweb.com (HKLM)
    O15 - Trusted IP range: 66.197.161.149
    O15 - Trusted IP range: 66.197.161.149 (HKLM)
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,64/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://vxiframe.biz/adverts/tool/loader2.ocx
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,11/mcgdmgr.cab
    O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    O23 - Service: Remote Procedure Call (RPC) Helper ( 6QÔõ'ª´ÆÐ8) - Unknown owner - C:\WINDOWS\addsi.exe (file missing)
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please follow these steps to remove the HSA from your computer.

    Step 1
    Download(right click and select Save file as or Save link as): DelDomains.inf
    http://mvps.org/winhelp2002/DelDomains.inf

    Close all open browsers
    Right-click DelDomains.inf and select: Install


    Step 2
    Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Adaware SE Personal from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


    Step 4
    Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


    Step 5
    Make sure your PC is configured to show hidden files.
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Step 6
    Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called Remote Procedure Call (RPC) Helper. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


    Step 7
    Reboot to Safe Mode
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


    Step 8
    Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ywqtn.dll/sp.html#12345
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
    O2 - BHO: (no name) - {2F1F7648-A8DE-9D3E-4102-07EF8BB37691} - C:\WINDOWS\system32\msog.dll
    O2 - BHO: (no name) - {49A98988-178A-4338-FA39-435521B786A5} - C:\WINDOWS\system32\msog.dll
    O2 - BHO: (no name) - {E4FCD2AD-8EF2-1FF5-E935-6DF7738BA6CC} - C:\WINDOWS\system32\msog.dll
    O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
    O4 - HKLM\..\Run: [cruz32.exe] C:\WINDOWS\system32\cruz32.exe
    O4 - HKLM\..\RunOnce: [sysvz32.exe] C:\WINDOWS\sysvz32.exe
    O23 - Service: Remote Procedure Call (RPC) Helper ( 6QÔõ'ª´ÆÐ8) - Unknown owner - C:\WINDOWS\addsi.exe (file missing)


    and delete the following files if present(do not be concerned if some do not exist).


    C:\WINDOWS\addsi.exe
    C:\WINDOWS\sysvz32.exe
    C:\WINDOWS\system32\cruz32.exe
    C:\WINDOWS\System32\kernels32.exe
    C:\WINDOWS\system32\msog.dll
    C:\WINDOWS\system32\ywqtn.dll




    Step 9
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 10
    Scan with Adaware and let it remove any bad files found.


    Step 11
    Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Step 12
    Reboot to normal mode, scan again with Hijack This and post a new log here.


    Step 13
    Finally, do an online scan at one of the following sites. Let it remove any infected files found.
    http://housecall.antivirus.com
    or
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm


    Post a fresh HijackThis log and the AboutBuster report back here please.
  • undefined Heya...It's me again. :) So I did as so instructed and here are my logs first is the Buster then the HijackThis. I'm still having some issues with spyware as stuff keeps flying up all over the place. I was afraid to remove kernels32.exe as my computer kept asking for it so I restored it back out of my recycle bin. If that was the incorrect thing to do just let me know and I'll go get rid of it pronto! :confused: Thanks again for all your help, it's much much MUCH appreciated! I got the program to restore my task manager so that issue is resolved, and the search: blank homepage doesn't seem to be coming up anymore, but I doubt that's a permanent thing either! :scratch:

    So...here's the log for buster and HijackThis:


    Scanned at: 12:39:47 AM on: 3/4/2005


    -- Scan 1
    About:Buster Version 4.0
    Reference List : 19


    Removed Data Streams:
    C:\WINDOWS\iis6.log:xeglx


    Removed 4 Random Key Entries
    Attempted Clean Of Temp folder.
    Pages Reset... Done!

    -- Scan 2
    About:Buster Version 4.0
    Reference List : 19


    Removed Data Streams:
    C:\WINDOWS\iis6.log:xeglx


    Attempted Clean Of Temp folder.
    Pages Reset... Done!
    HijackThis:

    Logfile of HijackThis v1.99.1
    Scan saved at 1:11:34 AM, on 3/4/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
    C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Documents and Settings\David\Application Data\ouou.exe
    C:\WINDOWS\System32\?hkntfs.exe
    D:\Palm\Hotsync.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\Documents and Settings\David\Desktop\hijackthis\HijackThis.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passport.net/uilogin.srf?id=2
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
    O2 - BHO: (no name) - {75B7177B-D29D-EC37-914F-DA7841CF9FCC} - C:\WINDOWS\System32\jixw.dll (file missing)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [WinampAgent] "D:\Program Files\Winamp3\winampa.exe"
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [Yahoo! Pager] E:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Toel] C:\Documents and Settings\David\Application Data\ouou.exe
    O4 - HKCU\..\Run: [Jueb] C:\WINDOWS\System32\?hkntfs.exe
    O4 - Global Startup: HotSync Manager.lnk = D:\Palm\Hotsync.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Yahoo! Search - file:///E:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///E:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///E:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll
    O9 - Extra button: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll (HKCU)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.skoobidoo.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.slotchbar.com (HKLM)
    O15 - Trusted Zone: *.vxiframe.biz (HKLM)
    O15 - Trusted Zone: *.windupdates.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted Zone: *.ysbweb.com (HKLM)
    O15 - Trusted IP range: 66.197.161.149 (HKLM)
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,64/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1109833549822
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab?refid=4600
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,11/mcgdmgr.cab
    O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

    Thanks again for all your help and I'm looking forward to your response!
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    The file(kernels32.exe) you put back on your hard drive is a trojan virus. See these links.

    http://www.bleepingcomputer.com/startups/kernels32.exe-5454.html
    http://www.sophos.com/virusinfo/analyses/trojdloaderfs.html


    Now you have a few new things we'll need to take care of.


    Download(right click and select Save file as or Save link as): DelDomains.inf
    http://mvps.org/winhelp2002/DelDomains.inf

    To use: Close all open browsers
    Right-click DelDomains.inf and select: Install

    This should remove those 015 entries.



    Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

    How to see hidden files in Windows




    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    O4 - HKCU\..\Run: [Toel] C:\Documents and Settings\David\Application Data\ouou.exe
    O4 - HKCU\..\Run: [Jueb] C:\WINDOWS\System32\?hkntfs.exe





    Reboot your computer into Safe Mode

    Then delete these files:

    C:\WINDOWS\System32\?hkntfs.exe
    C:\Documents and Settings\David\Application Data\ouou.exe



    Reboot your computer to go back to normal mode.



    Run AVG antivirus, check for updates, and then perform a full scan.



    Reboot and post a new hijackthis log.
  • Heya...Thanks again for the response...I THINK IT WORKED>>>> HURRAH!!!!!!!!!!! :thumbsup: BUT let me post my hijackthis log to make sure. Again, thank you so much for all your help..if there is anything else that I need to do let me know and I'll be on it like a well...you know...pretty darn quick ;)

    Here's the log:

    Logfile of HijackThis v1.99.1
    Scan saved at 11:25:54 PM, on 3/4/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
    C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    E:\Program Files\Yahoo!\Messenger\ypager.exe
    D:\Palm\Hotsync.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE
    C:\Documents and Settings\David\Desktop\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passport.net/uilogin.srf?id=2
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [WinampAgent] "D:\Program Files\Winamp3\winampa.exe"
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [Yahoo! Pager] E:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Global Startup: HotSync Manager.lnk = D:\Palm\Hotsync.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Yahoo! Search - file:///E:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///E:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///E:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll
    O9 - Extra button: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {DFB63241-F184-4FCE-BB95-7C3C3BC11E34} - C:\WINDOWS\System32\intlmain.dll (HKCU)
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,64/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1109833549822
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,11/mcgdmgr.cab
    O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

    I deleted Kernels32.exe as you said I totally believe you I was just concerned! Again, thanks for all your responses and help. It was really easy to follow along. You are truly a god among men!
    Thanks! :)
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Your log is clean!

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
This discussion has been closed.