Intuit Cripples Older Quicken Versions

KingFishKingFish
edited March 2005 in Science & Tech
People who rely on older versions of Quicken to download their financial data from banks and brokerages must upgrade to Quicken 2005 or lose this time-saving feature, says the publisher of the popular personal finance package.
In letters and e-mail messages sent to its customers in late January, Intuit said it was ending online services and tech support for Quicken 2001 and 2002 as of April 19 "to focus resources on enhancing our products and providing support for more current versions, which are used by the vast majority of Quicken customers."

Intuit estimates that less than 2 percent of Quicken's over 15 million users still run the 2001-2002 versions. But some users are complaining bitterly about having to upgrade just to maintain the functionality they now have.
Source: PC World

Comments

  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited March 2005
    Sometimes I can't stand intuit. I love their services, like complete payroll and merchant services (both of which I use), but their customer service sometimes sucks and their marketing is deceptive :(
  • DexterDexter Vancouver, BC Canada
    edited March 2005
    Sounds to me like they are trying to ensure "continued revenue streams." :rolleyes:

    Dexter...
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited March 2005
    This is the same reason I dropped MusicMatch. I had a full retail version. Once it was two years old they cut me off from the CDDB lookup function. If they had told me that when I bought it I wouldn't have cared, and cheerfully ponied up for the upgrade.

    But they didn't, and the hell if I'm paying for it again... :shakehead
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