HSA help!!

Unknown · March 2005

Please help me with this search assistance hijack. I have been running ad-aware and spybot s&d but it always come back. I am using windows 95 system (not by choice, work pc). Much appreciated!

Logfile of HijackThis v1.98.2
Scan saved at 12:44:19 PM, on 3/4/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Amaprt\MainSrv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINNT\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [UIUCU] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\UIUCU.EXE -CLEAN_UP -S
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AutoUpdate] C:\Program Files\Automatic Update\AutoUpdate.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [sp] rundll32 C:\WINNT\TEMP\se.dll,DllInstall
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - file://C:\temp\vista2.1P200\html\AutoUpdateATL.CAB
O16 - DPF: {266BB960-7DA8-11D4-A849-00008321B7D9} (Amadeus Cmd Page Cross Communication) - http://amadeusvista.com/common/cabs/VistaPWComms.CAB
O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - http://amadeusvista.com/common/cabs/SP2Patch.CAB
O16 - DPF: {665C05C1-517D-11D3-BE4A-00008322ED5D} (MSIInspect.Inspector) - http://amadeusvista.com/common/cabs/MSIInspect.CAB
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {CFCB7308-782F-11D4-BE27-000102598CE4} (NPX Control) - http://nprotect1.gravity.co.kr/nprotect/npx.cab
O16 - DPF: {EBE01DF7-D451-11D5-A842-000102A97CAB} (AmadeusInit.Init) - http://amadeusvista.com/common/cabs/AmadeusInit.CAB

Buckeye_Sam · March 2005

Please download CWShredder but don't run it yet.
http://cwshredder.net/bin/CWSInstall.exe

Download Ad-aware SE from: http://www.majorgeeks.com/download506.html

Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.

Make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

O4 - HKLM\..\Run: [UIUCU] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\UIUCU.EXE -CLEAN_UP -S
O4 - HKLM\..\Run: [sp] rundll32 C:\WINNT\TEMP\se.dll,DllInstall

Reboot your computer into Safe Mode

Now run CWShredder, making sure to click "Fix".

Then delete the contents of these folders, but not the folders themselves.

C:\WINNT\TEMP
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp

Run a full scan with Adaware.

Reboot your computer to go back to normal mode and post a new log.

firl · March 2005

Hi, thanks for your reply. I did what you advised and here is the new log afterwards:

Logfile of HijackThis v1.98.2
Scan saved at 12:14:21 PM, on 3/5/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Amaprt\MainSrv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINNT\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AutoUpdate] C:\Program Files\Automatic Update\AutoUpdate.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - file://C:\temp\vista2.1P200\html\AutoUpdateATL.CAB
O16 - DPF: {266BB960-7DA8-11D4-A849-00008321B7D9} (Amadeus Cmd Page Cross Communication) - http://amadeusvista.com/common/cabs/VistaPWComms.CAB
O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - http://amadeusvista.com/common/cabs/SP2Patch.CAB
O16 - DPF: {665C05C1-517D-11D3-BE4A-00008322ED5D} (MSIInspect.Inspector) - http://amadeusvista.com/common/cabs/MSIInspect.CAB
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {CFCB7308-782F-11D4-BE27-000102598CE4} (NPX Control) - http://nprotect1.gravity.co.kr/nprotect/npx.cab
O16 - DPF: {EBE01DF7-D451-11D5-A842-000102A97CAB} (AmadeusInit.Init) - http://amadeusvista.com/common/cabs/AmadeusInit.CAB

Buckeye_Sam · March 2005

Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Viewpoint Manager
Viewpoint Media Player

Have hijackthis fix this line.

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

Delete this folder.

C:\Program Files\Viewpoint

How is your computer running now? Any problems? Reboot and post a new hijackthis log.

firl · March 2005

Hi! New log:

Logfile of HijackThis v1.98.2
Scan saved at 11:49:09 AM, on 3/7/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Amaprt\MainSrv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINNT\msagent\AgentSvr.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINNT\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AutoUpdate] C:\Program Files\Automatic Update\AutoUpdate.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - file://C:\temp\vista2.1P200\html\AutoUpdateATL.CAB
O16 - DPF: {266BB960-7DA8-11D4-A849-00008321B7D9} (Amadeus Cmd Page Cross Communication) - http://amadeusvista.com/common/cabs/VistaPWComms.CAB
O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - http://amadeusvista.com/common/cabs/SP2Patch.CAB
O16 - DPF: {665C05C1-517D-11D3-BE4A-00008322ED5D} (MSIInspect.Inspector) - http://amadeusvista.com/common/cabs/MSIInspect.CAB
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {CFCB7308-782F-11D4-BE27-000102598CE4} (NPX Control) - http://nprotect1.gravity.co.kr/nprotect/npx.cab
O16 - DPF: {EBE01DF7-D451-11D5-A842-000102A97CAB} (AmadeusInit.Init) - http://amadeusvista.com/common/cabs/AmadeusInit.CAB

Is it all gone? I opened explorer, and no bad pages pop up

Buckeye_Sam · March 2005

Have Hijackthis remove this line.

O16 - DPF: {CFCB7308-782F-11D4-BE27-000102598CE4} (NPX Control) - http://nprotect1.gravity.co.kr/nprotect/npx.cab

Aside from that, your log is clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore

or

Windows XP System Restore Guide

Renable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
  1. Change the Download signed ActiveX controls to Prompt
  2. Change the Download unsigned ActiveX controls to Disable
  3. Change the Initialize and script ActiveX controls not marked as safe to Disable
  4. Change the Installation of desktop items to Prompt
  5. Change the Launching programs and files in an IFRAME to Prompt
  6. Change the Navigate sub-frames across different domains to Prompt
  7. When all these settings have been made, click on the OK button.
  8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
5. Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

A tutorial on installing & using this product can be found here:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

HSA help!!

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