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Coolweb virus removal

Hello, could someone please help me with this homepage hijack thing I think its called coolweb or something similar whereby the homepage redirects itself to a rubbish homepage,I have downloaded several programs in an attempt to get rid of it but none of them work so here is my hijack log, many thanks,

Gavrilov

Logfile of HijackThis v1.99.1
Scan saved at 10:07:51, on 05/03/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mac\Desktop\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Mac\LOCALS~1\Temp\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Mac\LOCALS~1\Temp\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer brought to you by Planetis
O2 - BHO: (no name) - {678C23C8-E34D-4486-B4E2-E60F2A7846DE} - C:\WINDOWS\System32\debf.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Update Service] "C:\Program Files\Common Files\Teknum Systems\update.exe" /startup
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1108900058513
O17 - HKLM\System\CCS\Services\Tcpip\..\{0EFF3C9A-69A2-4282-9057-A27DFEA0B913}: NameServer = 194.125.2.241 194.125.2.240
O17 - HKLM\System\CS1\Services\Tcpip\..\{0EFF3C9A-69A2-4282-9057-A27DFEA0B913}: NameServer = 194.125.2.241 194.125.2.240
O18 - Filter: text/html - {CFB1477D-92E5-403A-A84B-11FC64926708} - C:\WINDOWS\System32\debf.dll
O18 - Filter: text/plain - {CFB1477D-92E5-403A-A84B-11FC64926708} - C:\WINDOWS\System32\debf.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

Comments

  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited March 2005
    I can help you out but I notice you do not have service pack 1 installed for both XP nor IE6. Your PC will easily become reinfected if you fail to install them.

    http://windowsupdate.microsoft.com/

    Download about:Buster and unzip it to your Desktop. Doubleclick on AboutBuster.exe to run it and then click on Update > Check for Update. If there is an update available, click on 'Download Update and wait while it downloads. Once downloaded, click on Exit.

    When you have done this, boot into Safe Mode (restart your PC and tap F8 as it restarts) and make sure that you can view hidden files and folders.

    Close all open windows and run Hijack This again. Check the below entries and click on Fix Checked.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Mac\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Mac\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

    O2 - BHO: (no name) - {678C23C8-E34D-4486-B4E2-E60F2A7846DE} - C:\WINDOWS\System32\debf.dll

    O4 - HKCU\..\Run: [Update Service] "C:\Program Files\Common Files\Teknum Systems\update.exe" /startup

    O18 - Filter: text/html - {CFB1477D-92E5-403A-A84B-11FC64926708} - C:\WINDOWS\System32\debf.dll
    O18 - Filter: text/plain - {CFB1477D-92E5-403A-A84B-11FC64926708} - C:\WINDOWS\System32\debf.dll

    Close Hijack This and run about:Buster again, click the 'Start' button and then click the 'OK' button. Let it scan (the scan can take some time to complete, so be patient.). Once the first scan has completed, it will ask you if you wish for about:Buster to scan once more. Click Yes and let it scan a second time. Once the second scan has finished, copy and paste the report to Notepad and save it on your drive.

    To copy and paste the report to a log file, select (highlight) all of the text produced by the scan with your mouse, right-click and select 'Copy'.

    Next, launch Notepad (click Start > Run > type notepad.exe and press enter). When the file is open, rightclick and select Paste. Click on File > Save As and save it in C:\ as Log.txt. Copy the log and post it back in this thread when you have rebooted.

    While still in Safe Mode, run a search and make sure that all of the below files in bold have been deleted (if not delete them):

    C:\WINDOWS\System32\debf.dll
    C:\Program Files\Common Files\Teknum Systems\update.exe

    Reboot, reset your Home Page and run a Housecall scan. It will get rid of any remaining files. Post a new Hijack This log (and your About Buster log).
  • edited March 2005
    Hello Crunchie, you don't waste time getting out of the blocks, OK I've done as you suggested and here is the report, many many thanks for your extremely prompt response,

    Gavrilov

    Scanned at: 11:51:49 on: 05/03/2005


    -- Scan 1
    About:Buster Version 4.0
    Reference List : 25


    ADS not scanned System(FAT)
    Attempted Clean Of Temp folder.
    Pages Reset... Done!

    -- Scan 2
    About:Buster Version 4.0
    Reference List : 25


    ADS not scanned System(FAT)
    Attempted Clean Of Temp folder.
    Pages Reset... Done!



    Logfile of HijackThis v1.99.1
    Scan saved at 11:58:01, on 05/03/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\atiptaxx.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Mac\Desktop\HijackThis1991.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer brought to you by Planetis
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Update Service] "C:\Program Files\Common Files\Teknum Systems\update.exe" /startup
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1108900058513
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0EFF3C9A-69A2-4282-9057-A27DFEA0B913}: NameServer = 194.125.2.240 194.125.2.241
    O17 - HKLM\System\CS1\Services\Tcpip\..\{0EFF3C9A-69A2-4282-9057-A27DFEA0B913}: NameServer = 194.125.2.240 194.125.2.241
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited March 2005
    Looks like your infection is gone :). Still showing no MS updates though.
  • edited March 2005
    Oops sorry about that Crunchie, how is this looking now that I downloaded 47 critical updates,


    Gavrilov

    Logfile of HijackThis v1.99.1
    Scan saved at 20:44:33, on 05/03/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\atiptaxx.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Mac\Desktop\HijackThis1991.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer brought to you by Planetis
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Update Service] "C:\Program Files\Common Files\Teknum Systems\update.exe" /startup
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1108900058513
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0EFF3C9A-69A2-4282-9057-A27DFEA0B913}: NameServer = 194.125.2.241 194.125.2.240
    O17 - HKLM\System\CS1\Services\Tcpip\..\{0EFF3C9A-69A2-4282-9057-A27DFEA0B913}: NameServer = 194.125.2.241 194.125.2.240
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited March 2005
    Should look like this;

    Logfile of HijackThis v1.99.1
    Scan saved at 7:43:00 PM, on 3/4/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    That's how it looks when you have installed the service packs. Even with your critical updates installed, your system is still vulnerable to attack without the service packs.
  • edited March 2005
    When I log on to the windows update site the it says wait until it detects what updates are needed then the site just hangs and even when I try to install critical updates it says it hasn't finished installing a previous attempt as it needs to close down for the installation to take affect, do you wish to close down now , click yes but still no response, so what do make of that.
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