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ZLOBE.E and cdimgdev.dll

Hello all. New user here. I have just about everything cleaned up after having turned off the system restore, viewed hidden files and programs, and run CWSearch, SpyBot, Stinger, Bitdefender, Pandasoftware, and Ad-Aware in the safe and regular modes. I also use CCleaner. This is all thanks to these posts!! However, Trend Micro keeps telling me I have TROJ_ZLOBE.E in the cdimgdev.dll file and can't quarentine. Occasionally, I also get a message saying that a change to my IE start up page was blocked. I use Mozilla and have blocked all Active X (disabled) and Scripting (disabled).

My hijack log is not NEARLY as bad as some I have read. I guess I am boring in that I don't have any games, download music, or video stuff. Just e-mail, photo stroage, word processing, and internet research.

Any assistance on this ZLOBE.E and cdimgdev.dll stuff or thoughts on the Hijack file below would be greatly appreciated.

Thank you!

Logfile of HijackThis v1.99.1
Scan saved at 11:28:02 AM, on 3/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Qualcomm\Eudora\Eudora.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Chris\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.128:3128
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Chris\Application Data\Mozilla\Profiles\default\jjkkbvnx.slt\prefs.js)
O2 - BHO: {1E1B286C-88FF-11D2-8D96-D7ACAC95951F} - {0E234239-88FF-11D2-8446-D7234234421F} - C:\WINDOWS\system32\msasmsn4.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2F057295-9AA5-4F76-9F2D-FE287D33A244}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{A1EEB7E5-62AA-4B64-8B29-9CA9B52D1C75}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{C032975B-610D-4A2A-BFF6-48CBD96CC454}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS1\Services\Tcpip\..\{2F057295-9AA5-4F76-9F2D-FE287D33A244}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS2\Services\Tcpip\..\{2F057295-9AA5-4F76-9F2D-FE287D33A244}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS3\Services\Tcpip\..\{2F057295-9AA5-4F76-9F2D-FE287D33A244}: NameServer = 69.50.176.156,195.225.176.31
O18 - Protocol: start - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

    How to see hidden files in Windows




    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
    O2 - BHO: {1E1B286C-88FF-11D2-8D96-D7ACAC95951F} - {0E234239-88FF-11D2-8446-D7234234421F} - C:\WINDOWS\system32\msasmsn4.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2F057295-9AA5-4F76-9F2D-FE287D33A244}: NameServer = 69.50.176.156,195.225.176.31
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A1EEB7E5-62AA-4B64-8B29-9CA9B52D1C75}: NameServer = 69.50.176.156,195.225.176.31
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C032975B-610D-4A2A-BFF6-48CBD96CC454}: NameServer = 69.50.176.156,195.225.176.31
    O17 - HKLM\System\CS1\Services\Tcpip\..\{2F057295-9AA5-4F76-9F2D-FE287D33A244}: NameServer = 69.50.176.156,195.225.176.31
    O17 - HKLM\System\CS2\Services\Tcpip\..\{2F057295-9AA5-4F76-9F2D-FE287D33A244}: NameServer = 69.50.176.156,195.225.176.31
    O17 - HKLM\System\CS3\Services\Tcpip\..\{2F057295-9AA5-4F76-9F2D-FE287D33A244}: NameServer = 69.50.176.156,195.225.176.31



    Reboot your computer into Safe Mode

    Then delete this file(Do not be concerned if it does not exist):

    C:\WINDOWS\system32\msasmsn4.dll


    Reboot your computer to go back to normal mode.



    Enter your control panel and double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically

    Press OK twice to get out of the properties screen and reboot if it asks.

    Then post a new log.
  • edited March 2005
    Hi Buckey_Sam

    Well, you were correct. There was no msasmsn4.dll file. All files deleted as you suggested, but now there is a msasmsn7.dll file. And for some reason, the about:blank has come back and won't go away. Kind of strange. I contacted Trend Miocro and followed their new instructions and that did not work either.

    This is a learning experience and I appreciate your help!!

    New Log:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:24:29 PM, on 3/7/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
    C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
    C:\Program Files\Trend Micro\Internet Security\pccguide.exe
    C:\Program Files\Trend Micro\Internet Security\PCClient.exe
    C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Webroot\Washer\wwDisp.exe
    C:\Program Files\a2\a2guard.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
    C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
    C:\Program Files\InterMute\SpySubtract\SpySub.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Documents and Settings\Chris\Desktop\HijackThis.exe
    C:\Program Files\HP\hpcoretech\soln\HPOSM.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.128:3128
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Chris\Application Data\Mozilla\Profiles\default\jjkkbvnx.slt\prefs.js)
    O2 - BHO: (no name) - {0E234239-88FF-11D2-8446-D7234234421F} - C:\WINDOWS\system32\msasmsn7.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
    O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
    O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [SndPnpMix] C:\WINDOWS\system32\wauctlxp4.exe
    O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
    O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O18 - Protocol: start - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\msxxabt4.dll
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    • Download DLLCompare.
    • Double-click on DllCompare.exe to run the program.
    • Click "Run Locate.com" and it will scan your system for files.
    • Once the scan has finished click "Compare" to compare your files to valid Windows files.
    • Once it has finished comparing click "Make a Log of what was found".
    • Click "Yes" at the View Log file? prompt to view the log.
    • Copy and paste the entire log into this topic.
    • If you accidentally close out of the log it is also saved as log.txt to where you saved DllCompare.exe.
    • Click "Exit" to exit DLLCompare.
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