One more HSA request

RyanM84RyanM84
edited March 2005 in Spyware & Virus Removal
I've been reading many posts about HSA, Search Extender etc. I've even tried following some of the posts about how to get rid. I am including the most recent HJT log I have. Funny, I deleted the files in there once. Can someone help verify all the files I need to delete? I printed out someone else's thread to help walk me thru it, but I haven't had success.

Logfile of HijackThis v1.99.1
Scan saved at 4:57:09 PM, on 3/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cram.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\system32\appjt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\PROGRA~1\ISP50\dialer\DIALER.EXE
c:\progra~1\intern~1\IEXPLORE.EXE
C:\Documents and Settings\ryan\Local Settings\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {69E41D10-A44B-4A9E-138D-6979FCC405AE} - C:\WINDOWS\system32\netfl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\BIN\PPCOLink -STATION
O4 - HKLM\..\Run: [PPCRunonce] C:\WINDOWS\System32\PPCRunOnce.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [appjt.exe] C:\WINDOWS\system32\appjt.exe
O4 - HKLM\..\RunOnce: [cram.exe] C:\WINDOWS\system32\cram.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{230970DB-C5B5-4889-BEEF-43EFBE70F18F}: NameServer = 207.69.188.187 207.69.188.186
O17 - HKLM\System\CS1\Services\Tcpip\..\{230970DB-C5B5-4889-BEEF-43EFBE70F18F}: NameServer = 207.69.188.187 207.69.188.186
O23 - Service: Network Security Service ( 6QÔõ'ª´ÆÐ8) - Unknown owner - C:\WINDOWS\system32\mscq.exe (file missing)

Comments

  • RyanM84RyanM84
    edited March 2005
    I also have ad aware se, about buster, spybot, spysubtract and the yahoo antispy toolbar.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please follow these steps to remove the HSA from your computer.

    Step 1
    Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
    Unzip it to your desktop but don't run it yet.


    Step 2
    Download Adaware SE Personal from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


    Step 3
    Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


    Step 4
    Make sure your PC is configured to show hidden files.
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Step 5
    Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called Network Security Service. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


    Step 6
    Reboot to Safe Mode
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


    Step 7
    Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {69E41D10-A44B-4A9E-138D-6979FCC405AE} - C:\WINDOWS\system32\netfl.dll
    O4 - HKLM\..\Run: [appjt.exe] C:\WINDOWS\system32\appjt.exe
    O4 - HKLM\..\RunOnce: [cram.exe] C:\WINDOWS\system32\cram.exe
    O23 - Service: Network Security Service ( 6QÔõ'ª´ÆÐ8) - Unknown owner - C:\WINDOWS\system32\mscq.exe (file missing)


    and delete the following files if present(do not be concerned if some do not exist).


    C:\WINDOWS\system32\mscq.exe
    C:\WINDOWS\system32\cram.exe
    C:\WINDOWS\system32\appjt.exe
    C:\WINDOWS\system32\netfl.dll
    C:\WINDOWS\nxjfm.dll




    Step 8
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 9
    Scan with Adaware and let it remove any bad files found.


    Step 10
    Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Step 11
    Reboot to normal mode, scan again with Hijack This and post a new log here.


    Step 12
    Finally, do an online scan at one of the following sites. Let it remove any infected files found.
    http://housecall.antivirus.com
    or
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm


    Post a fresh HijackThis log and the AboutBuster report back here please.
  • RyanM84RyanM84
    edited March 2005
    About buster log:

    -- Scan 1
    About:Buster Version 4.0
    Reference List : 19


    ADS not scanned System(FAT)
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 2
    About:Buster Version 4.0
    Reference List : 19


    ADS not scanned System(FAT)
    Attempted Clean Of Temp folder.
    Pages Reset... Done!



    Latest HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 6:06:14 PM, on 3/5/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\ISP50\Bin\Bartshel.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    C:\PROGRA~1\ISP50\bin\ppshared.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\ryan\Local Settings\Temp\Temporary Directory 6 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\BIN\PPCOLink -STATION
    O4 - HKLM\..\Run: [PPCRunonce] C:\WINDOWS\System32\PPCRunOnce.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab


    Looks like the same file! I've got all hidden files shown, went thru the instructions to the letter. Any ideas?
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    You need to disable Spybot's Teatimer first. It can interfer with the fix by hijackthis. Once Teatimer is disabled have hijackthis fix these lines.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\nxjfm.dll/sp.html#28129
    R3 - Default URLSearchHook is missing


    Reboot and post a new hijackthis log.
  • RyanM84RyanM84
    edited March 2005
    Ran HJT, deleted Keys and rebooted. Here is the new HJT log...

    Logfile of HijackThis v1.99.1
    Scan saved at 9:54:55 AM, on 3/6/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\ISP50\Bin\Bartshel.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    C:\PROGRA~1\ISP50\bin\ppshared.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\ryan\Local Settings\Temp\Temporary Directory 8 for hijackthis.zip\HijackThis.exe

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\BIN\PPCOLink -STATION
    O4 - HKLM\..\Run: [PPCRunonce] C:\WINDOWS\System32\PPCRunOnce.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab


    No search extender, HSa, etc entries in my program files. Still have some strange favorites in my IE favs...but I think I can just delete those with no problem.
    Computer is running a little slower than before. Not sure if there is still something hiding out or if all the antispy stuff I loaded is slowing it down!!
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Your log looks clean to me. You could disable some of the stuff you have running in the background. But I don't see anything malicious there.

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
This discussion has been closed.