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about:blank - recurring nightmare

Hi everyone

My homepage keeps changing to about:blank, pop-ups are appearing a lot and the whole net experience is very slow. Some web sites I can't even get to (like hotmail), i am redirected to about:blank. I've scanned using updated versions of Adaware and Spybot. They deleted some things, but the wretched homepage remains. Any help would be greatly appreciated.

Logfile of HijackThis v1.99.0
Scan saved at 15:10:16, on 06/03/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\WINDOWS\SYSTEM\ESB.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\CHTVINIT.EXE
C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\E_S10IC2.EXE
C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {88E3599B-E8F5-4F00-B153-45EF1DDD0222} - C:\WINDOWS\SYSTEM\BOPGHA.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IrMon] irmon.exe
O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunOnce: [CheckSChannel] 1
O4 - HKLM\..\RunOnce: [RunOnceEx] rundll32.exe C:\WINDOWS\SYSTEM\iernonce.dll,RunOnceExProcess
O4 - HKLM\..\RunOnce: [BrandClearStubs] RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O18 - Filter: text/html - {9F4E064E-A8F4-4125-87AB-25302E66AAE4} - C:\WINDOWS\SYSTEM\BOPGHA.DLL
O18 - Filter: text/plain - {9F4E064E-A8F4-4125-87AB-25302E66AAE4} - C:\WINDOWS\SYSTEM\BOPGHA.DLL

I'm a first time user of this forum, long time reader though. Apologies in advance if i've missed any details.

Cheers
leepeterhudson

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please download CWShredder but don't run it yet.
    http://cwshredder.net/bin/CWSInstall.exe


    Download Ad-aware SE from: http://www.majorgeeks.com/download506.html

    Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


    Make sure that you can view all hidden files. Instructions on how to do this can be found here:

    How to see hidden files in Windows

    Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {88E3599B-E8F5-4F00-B153-45EF1DDD0222} - C:\WINDOWS\SYSTEM\BOPGHA.DLL
    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    O4 - HKLM\..\RunOnce: [RunOnceEx] rundll32.exe C:\WINDOWS\SYSTEM\iernonce.dll,RunOnceExProcess
    O4 - HKLM\..\RunOnce: [BrandClearStubs] RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
    O18 - Filter: text/html - {9F4E064E-A8F4-4125-87AB-25302E66AAE4} - C:\WINDOWS\SYSTEM\BOPGHA.DLL
    O18 - Filter: text/plain - {9F4E064E-A8F4-4125-87AB-25302E66AAE4} - C:\WINDOWS\SYSTEM\BOPGHA.DLL


    Reboot your computer into Safe Mode


    Now run CWShredder, making sure to click "Fix".


    Then delete these files or directories (Do not be concerned if they do not exist)

    C:\WINDOWS\SYSTEM\BOPGHA.DLL


    Delete everything within this folder, but not the folder itself.

    C:\WINDOWS\TEMP


    Run a full scan with Adaware.

    Reboot your computer to go back to normal mode and post a new log.
  • edited March 2005
    Dear Buckeye Sam

    Thanks for your input:

    Logfile of HijackThis v1.99.0
    Scan saved at 18:17:15, on 09/03/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\ESB.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = google
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = google
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

    I'm assuming there is more to do. Thanks in advance for any help.
    lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Sometimes this one goes easy, sometimes it doesn't. You'll have to let me know which one we're dealing with.

    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank


    Reboot and post a new hijackthis log. Let me know how things are running.
  • edited March 2005
    Hi Buckeye Sam

    Thanks for your help. PC was running fine until I deleted those las three entries, then we saw our first pop up in ages and, lo and behold, about:blank is back as our homepage.

    Logfile of HijackThis v1.99.0
    Scan saved at 19:46:27, on 10/03/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\ESB.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = google
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = google
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: (no name) - {46D389EF-9D54-4878-93D5-FAFEEF0C6F79} - C:\WINDOWS\SYSTEM\AJBLE.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O18 - Filter: text/html - {D8D554A9-E6D3-4F43-BA9C-FF4752D8046B} - C:\WINDOWS\SYSTEM\AJBLE.DLL
    O18 - Filter: text/plain - {D8D554A9-E6D3-4F43-BA9C-FF4752D8046B} - C:\WINDOWS\SYSTEM\AJBLE.DLL

    Looks like this one doesn't go easy.
    Thanks
    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Download this file from Symantec

    http://securityresponse.symantec.com/avcenter/FxAgentB.exe

    Now, disconnenct the internet and then run the tool. Once the tool has been launched, a message like this should appear:

    "Please do NOT start any other applications until the removal tool exits and the computer is restarted"

    Click OK on it. Click 'Start' and the removal proccess will be started. Once it has finished (you should be told it has been finished) reboot/restart the computer.

    Please do not launch Internet Explorer or Connect to the internet until the end of this proccess!
    Once back into Windows, re-run the tool to make sure you are clean. After that, Run HijackThis again, close all open windows, put a checkmark next to the following, and press "Fix Checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = google
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = google
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {46D389EF-9D54-4878-93D5-FAFEEF0C6F79} - C:\WINDOWS\SYSTEM\AJBLE.DLL
    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    O18 - Filter: text/html - {D8D554A9-E6D3-4F43-BA9C-FF4752D8046B} - C:\WINDOWS\SYSTEM\AJBLE.DLL
    O18 - Filter: text/plain - {D8D554A9-E6D3-4F43-BA9C-FF4752D8046B} - C:\WINDOWS\SYSTEM\AJBLE.DLL


    Make sure that you can view all hidden files. Instructions on how to do this can be found here:

    How to see hidden files in Windows


    Reboot your computer into Safe Mode


    Now run CWShredder, making sure to click "Fix".


    Then delete these files or directories (Do not be concerned if they do not exist)

    C:\WINDOWS\SYSTEM\AJBLE.DLL
    C:\WINDOWS\TEMP\SE.DLL


    Reboot back to normal mode. Now let's see if it's still there.

    Download StartDreck from this link.
    http://www.niksoft.at/download/startdreck.htm

    1. Once it is downloaded, extract the file into c:\startdreck.

    2. Navigate to c:\startdreck and double-click on Startdreck.exe

    3. When the program opens click on the Config button.

    4. Then click on the unmark all button.

    5. Then put checkmarks in the following checkboxes:

    * Under Registry put a checkmark in the Run Keys checkbox.

    * Under System/Drivers put a check in the Running Proccess checkbox.

    6. Press the OK button.

    7. Copy the text that appears and post it here.
  • edited March 2005
    Hi Buckeye Sam

    Thanks again for your help. Startdreck info:

    StartDreck (build 2.1.7 public stable) - 2005-03-11 @ 18:54:15 (GMT +00:00)
    Platform: Windows ME (Win 4.90.3000 )
    Internet Explorer: 6.0.2800.1106
    Logged in as Kirsty at KIRSTY

    »Registry
    »Run Keys
    »Current User
    »Run
    *MoneyAgent="C:\Program Files\Microsoft Money\System\Money Express.exe"
    *My-disgo=C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    »RunOnce
    »Default User
    »Run
    *MoneyAgent="C:\Program Files\Microsoft Money\System\Money Express.exe"
    *My-disgo=C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    »RunOnce
    »Local Machine
    »Run
    *ScanRegistry=C:\WINDOWS\scanregw.exe /autorun
    *TaskMonitor=C:\WINDOWS\taskmon.exe
    *PCHealth=C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    *SystemTray=SysTray.Exe
    *IrMon=irmon.exe
    *ESB=C:\WINDOWS\SYSTEM\ESB.exe
    *CountrySelection=pctptt.exe
    *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    *PCTVOICE=pctvoice.exe
    *SynTPLpr=C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    *SynTPEnh=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    *SiS Tray=
    *ChrontelInitTV=CHTVINIT.EXE
    *ActivSurf=C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    *RealJukeboxSystray=C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    *QuickTime Task="C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    *RealTray=C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    *ICSDCLT=C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    *EPSON Stylus C62 Series=C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    *WheelMouse=Amoumain.exe
    *sp=rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    +OptionalComponents
    +IMAIL
    *Installed=1
    +MAPI
    *NoChange=1
    *Installed=1
    +MAPI
    *NoChange=1
    *Installed=1
    »RunOnce
    »RunServices
    **StateMgr=C:\WINDOWS\System\Restore\StateMgr.exe
    *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    *SSDPSRV=C:\WINDOWS\SYSTEM\ssdpsrv.exe
    *SAgent2ExePath=C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    »RunServicesOnce
    **eb=rundll32 C:\WINDOWS\WMSETEP.LOG,DllGetClassObject
    »RunOnceEx
    »RunServicesOnceEx
    »Files
    »System/Drivers
    »Running Processes
    +FFEF006D=C:\WINDOWS\SYSTEM\KERNEL32.DLL
    +FFFFC68D=C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    +FFFE6681=C:\WINDOWS\SYSTEM\mmtask.tsk
    +FFFE768D=C:\WINDOWS\SYSTEM\SPOOL32.EXE
    +FFFE4A51=C:\WINDOWS\SYSTEM\MPREXE.EXE
    +FFFEDBB9=C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    +FFFE863D=C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    +FFFE9CED=C:\WINDOWS\RUNDLL32.EXE
    +FFE13A1D=C:\WINDOWS\EXPLORER.EXE
    +FFE07989=C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    +FFE0E3F1=C:\WINDOWS\TASKMON.EXE
    +FFE0C115=C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    +FFE090D1=C:\WINDOWS\SYSTEM\IRMON.EXE
    +FFE0B8B1=C:\WINDOWS\SYSTEM\ESB.EXE
    +FFE01069=C:\WINDOWS\PCTVOICE.EXE
    +FFE35C0D=C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    +FFE3EE01=C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    +FFE3DF7D=C:\WINDOWS\SYSTEM\QTTASK.EXE
    +FFE3B749=C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    +FFE3860D=C:\WINDOWS\RUNDLL32.EXE
    +FFE39665=C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    +FFE2A4D9=C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    +FFE37545=C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    +FFE00CD1=C:\WINDOWS\SYSTEM\WMIEXE.EXE
    +FFE46B19=C:\WINDOWS\SYSTEM\DDHELP.EXE
    +FFE4CD01=C:\WINDOWS\SYSTEM\RNAAPP.EXE
    +FFE45549=C:\WINDOWS\SYSTEM\TAPISRV.EXE
    +FFE7D4D9=C:\STARTDRECK\STARTDRECK.EXE
    »Application specific

    I'm guessing this isn't the end of the story. Thanks in advance for any more advice.

    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    There is still a bad file present that we need to remove. Until it is gone you are still infected.

    1. Reboot your computer, and press F8 when Windows is starting. When you come to the menu, select to boot into the safe command prompt mode.

    2. At the DOS prompt type the following (There is a space between del and c:\):

    del C:\WINDOWS\WMSETEP.LOG


    3. Download the attached file and extract it to your desktop. Now double-click on the showhiddenreg.reg file on your desktop and when it asks if you would like to merge the data, click on the Yes or OK button.

    4. Reboot your computer into Safe Mode

    5. Run CWshredder(that you downloaded earlier) and click on the Fix button.

    6. Close all windows except for hijackthis, and start HijackThis again and fix the following entries:


    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall


    7. Click on start, then run, and type Cleanmgr and have it remove all Temp, Temporary Internet, and Recycle Bin files.

    8. Reboot your system back to normal mode and post a new hijackthis log.
  • edited March 2005
    Dear Buckeye Sam

    Thanks for your help. Apologies if I have misread your instructions, but I think I hit a snag regarding steps 1 and 2. I went into safe mode, clicked on start, programs , accessories then MS DOS prompt then I typed del C:\WINDOWS\WMSWTEP.LOG. The phrase "Access Denied" appeared. Have I done everything properly?

    Anyhow, I carried out the rest of your instrutions:

    Logfile of HijackThis v1.99.0
    Scan saved at 07:21:14, on 12/03/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\ESB.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

    Thanks in advance for your help.
    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Ok, here's an updated fix. Let me know if you run into any trouble.

    1. Reboot your computer, and press F8 when Windows is starting. When you come to the menu, select to boot into the safe command prompt mode.

    2. At the DOS prompt type the following and hit enter after each.

    attrib -r -s -h C:\WINDOWS\WMSETEP.LOG

    ren WMSETEP.LOG WMSETEP.BAD


    3. Download the attached file(from my previous post) and extract it to your desktop. Now double-click on the showfile.reg file on your desktop and when it asks if you would like to merge the data, click on the Yes or OK button.

    4. Reboot your computer into Safe Mode

    5. Run CWshredder(that you downloaded earlier) and click on the Fix button.

    6. Close all windows except for hijackthis, and start HijackThis again and fix the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall


    7. Delete this file.

    C:\WINDOWS\WMSETEP.BAD

    7. Click on start, then run, and type Cleanmgr and have it remove all Temp, Temporary Internet, and Recycle Bin files.

    8. Reboot your system back to normal mode and post a new hijackthis log.
  • edited March 2005
    Hi Buckeye Sam

    Thanks for the updated fix. Just to check I’ve done it properly:

    Step 1. I selected option 3; Safe Mode.
    Step 2. Upon typing

    attrib -r -s -h C:\WINDOWS\WMSETEP.LOG

    I got the message “Sharing violation reading drive C”

    ren WMSETEP.LOG WMSETEP.BAD

    I got “duplicate file name or file in use”

    Step 6. The entry: O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall was not listed.

    Step 7. The file C:\WINDOWS\WMSETEP.BAD wasn’t present.

    Logfile of HijackThis v1.99.0
    Scan saved at 10:16:49, on 13/03/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\ESB.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

    Thanks again.
    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please post a new Startdreck log and let's see if it's still there.
  • edited March 2005
    Hi Buckeye Sam

    StartDreck (build 2.1.7 public stable) - 2005-03-14 @ 18:03:08 (GMT +00:00)
    Platform: Windows ME (Win 4.90.3000 )
    Internet Explorer: 6.0.2800.1106
    Logged in as Kirsty at KIRSTY

    »Registry
    »Run Keys
    »Current User
    »Run
    *MoneyAgent="C:\Program Files\Microsoft Money\System\Money Express.exe"
    *My-disgo=C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    »RunOnce
    »Default User
    »Run
    *MoneyAgent="C:\Program Files\Microsoft Money\System\Money Express.exe"
    *My-disgo=C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    »RunOnce
    »Local Machine
    »Run
    *ScanRegistry=C:\WINDOWS\scanregw.exe /autorun
    *TaskMonitor=C:\WINDOWS\taskmon.exe
    *PCHealth=C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    *SystemTray=SysTray.Exe
    *IrMon=irmon.exe
    *ESB=C:\WINDOWS\SYSTEM\ESB.exe
    *CountrySelection=pctptt.exe
    *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    *PCTVOICE=pctvoice.exe
    *SynTPLpr=C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    *SynTPEnh=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    *SiS Tray=
    *ChrontelInitTV=CHTVINIT.EXE
    *ActivSurf=C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    *RealJukeboxSystray=C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    *QuickTime Task="C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    *RealTray=C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    *ICSDCLT=C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    *EPSON Stylus C62 Series=C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    *WheelMouse=Amoumain.exe
    *sp=rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    +OptionalComponents
    +IMAIL
    *Installed=1
    +MAPI
    *NoChange=1
    *Installed=1
    +MAPI
    *NoChange=1
    *Installed=1
    »RunOnce
    »RunServices
    **StateMgr=C:\WINDOWS\System\Restore\StateMgr.exe
    *LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    *SSDPSRV=C:\WINDOWS\SYSTEM\ssdpsrv.exe
    *SAgent2ExePath=C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    »RunServicesOnce
    **pgr=rundll32 C:\WINDOWS\WMSETEP.LOG,DllGetClassObject
    »RunOnceEx
    »RunServicesOnceEx
    »File Associations (CR)
    +.bat
    *batfile="%1" %*
    +.com
    *comfile="%1" %*
    +.disabled
    *SpybotSD.DisabledFile="C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\blindman.exe" "%1"
    +.exe
    *exefile="%1" %*
    +.hta
    *htafile=C:\WINDOWS\SYSTEM\MSHTA.EXE "%1" %*
    +.htm
    *htmlfile="C:\PROGRA~1\INTERN~1\iexplore.exe" -nohome
    +.html
    *htmlfile="C:\PROGRA~1\INTERN~1\iexplore.exe" -nohome
    +.js
    *JSFile=C:\WINDOWS\WScript.exe "%1" %*
    +.jse
    *JSEFile=C:\WINDOWS\WScript.exe "%1" %*
    +.pif
    *piffile="%1" %*
    +.reg
    *regfile=regedit.exe "%1"
    +.scr
    *scrFile="%1" /s
    +.txt
    *txtfile=C:\WINDOWS\NOTEPAD.EXE %1
    +.vbs
    *VBSFile=C:\WINDOWS\WScript.exe "%1" %*
    +.vbe
    *VBEFile=C:\WINDOWS\WScript.exe "%1" %*
    +.wsh
    *WSHFile=C:\WINDOWS\WScript.exe "%1" %*
    +.wsf
    *WSFFile=C:\WINDOWS\WScript.exe "%1" %*
    +.lnk
    `lnkfile= [key or value does not exist]
    »Browser Helper Objects (LM)
    *YBIOCtrl.CompanionBHO.4/{02478D38-C3F9-4efb-9B51-7695ECA05670}
    `InprocServer32=C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    *AcroIEHelper.AcroIEHlprObj.1/{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    `InprocServer32=C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    *{53707962-6F74-2D53-2644-206D7942484F}
    `InprocServer32=C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    *{4503BB59-7DC8-4CD1-B9AA-62F973A5E4F3}
    `InprocServer32=C:\WINDOWS\SYSTEM\ICCO.DLL
    »Files
    »Autostart Folders
    »Current User
    *C:\WINDOWS\Start Menu\Programs\StartUp\Testbase Key Stage 3 Science.lnk
    »Default User
    *C:\WINDOWS\Start Menu\Programs\StartUp\Testbase Key Stage 3 Science.lnk
    »Local Machine
    »INI-Files
    »WIN.INI\[windows]
    *LOAD=
    *RUN=
    »SYSTEM.INI\[boot]
    *SHELL=Explorer.exe
    »Text Files
    *C:\WINDOWS\msdos.sys
    *C:\msdos.sys
    *C:\config.sys
    *C:\autoexec.bat
    *C:\WINDOWS\wininit.bak
    *C:\WINDOWS\winstart.bat
    *C:\WINDOWS\dosstart.bat
    *C:\WINDOWS\command\cmdinit.bat
    »System/Drivers
    »Running Processes
    +FFEF5B01=C:\WINDOWS\SYSTEM\KERNEL32.DLL
    +FFFF9DE1=C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    +FFFF9599=C:\WINDOWS\SYSTEM\SPOOL32.EXE
    +FFFFFD61=C:\WINDOWS\SYSTEM\MPREXE.EXE
    +FFFE69E9=C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    +FFFFD71D=C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    +FFFEEF75=C:\WINDOWS\RUNDLL32.EXE
    +FFE11635=C:\WINDOWS\SYSTEM\mmtask.tsk
    +FFE196B1=C:\WINDOWS\EXPLORER.EXE
    +FFE0A039=C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    +FFE17A55=C:\WINDOWS\TASKMON.EXE
    +FFE0A33D=C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    +FFE06351=C:\WINDOWS\SYSTEM\IRMON.EXE
    +FFE04971=C:\WINDOWS\SYSTEM\ESB.EXE
    +FFE30DFD=C:\WINDOWS\PCTVOICE.EXE
    +FFE34CBD=C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    +FFE3B7B5=C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    +FFE38ED5=C:\WINDOWS\SYSTEM\QTTASK.EXE
    +FFE31455=C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    +FFE27C45=C:\WINDOWS\RUNDLL32.EXE
    +FFE26C6D=C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    +FFE25F1D=C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    +FFE2F115=C:\WINDOWS\RUNDLL32.EXE
    +FFE3EC11=C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    +FFE5AF49=C:\WINDOWS\SYSTEM\WMIEXE.EXE
    +FFE4A6F5=C:\WINDOWS\SYSTEM\DDHELP.EXE
    +FFE7A66D=C:\WINDOWS\SYSTEM\RNAAPP.EXE
    +FFE7834D=C:\WINDOWS\SYSTEM\TAPISRV.EXE
    +FFE46EDD=C:\STARTDRECK\STARTDRECK.EXE
    »NT Services
    »Application specific

    Thanks
    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Still there.

    I need you to Restart your computer into MS-Dos Mode
    START>>Shutdown>>select Restart in MS-DOS mode
    OK

    At restart you should be at this prompt

    C:\WINDOWS>

    Type in the below excluding the (Enter), that indicates hitting Enter on your Keyboard>>>Take note of all the spaces too

    attrib -r -s -h C:\WINDOWS\WMSETEP.LOG (Enter)

    ren WMSETEP.LOG WMSETEP.OLD (Enter)

    exit (Enter)


    Now you should be able to see this file and delete it.

    C:\WINDOWS\WMSETEP.OLD


    Let me know of any problems you run into. Please post a new hijackthis log.
  • edited March 2005
    Hi Buckeye Sam

    I tried to restart into MS-DOS mode, but the only options available after START, SHUTDOWN are shutdown, restart, standby and hibernate.

    I did get into MS-DOS through START, PROGRAMS, ACCESSORIES but again when I typed:

    attrib -r -s -h C:\WINDOWS\WMSETEP.LOG

    I got the message “Sharing violation reading drive C”

    ren WMSETEP.LOG WMSETEP.BAD

    I got “duplicate file name or file in use”

    Logfile of HijackThis v1.99.0
    Scan saved at 16:19:49, on 15/03/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\ESB.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: (no name) - {4503BB59-7DC8-4CD1-B9AA-62F973A5E4F3} - C:\WINDOWS\SYSTEM\ICCO.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O18 - Filter: text/html - {9557D3CC-042B-4044-89C1-7A56C26758C5} - C:\WINDOWS\SYSTEM\ICCO.DLL
    O18 - Filter: text/plain - {9557D3CC-042B-4044-89C1-7A56C26758C5} - C:\WINDOWS\SYSTEM\ICCO.DLL

    Thanks for your help
    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Aaaaahhhh....Windows ME. :shakehead
    We're going to have to try something a little different for you.

    Go to Add/Remove programs and click on the third tab, "Make a Recovery disc" (something like that). Make a disc and then re-boot with the disc in. It should give you the option of starting without CD Rom support, which you should choose. At this point, it should come up with the A:\ prompt which you can then turn to C:\

    Type the following commands, hitting enter after each one.

    cd c:\windows

    attrib -r -s -h C:\WINDOWS\WMSETEP.LOG

    del WMSETEP.LOG

    exit



    I'm crossing my fingers for you. Let me know how it goes.
  • edited March 2005
    Hi Buckeye Sam

    Thanks for the help so far. After I followed your last set of instructions; upon rebooting a message box told me that the WMSETEP.LOG file was missing, so I think it's worked...but my homepage still sets itself to about:blank.

    Logfile of HijackThis v1.99.0
    Scan saved at 17:07:18, on 20/03/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\ESB.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: (no name) - {4503BB59-7DC8-4CD1-B9AA-62F973A5E4F3} - C:\WINDOWS\SYSTEM\ICCO.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O18 - Filter: text/html - {9557D3CC-042B-4044-89C1-7A56C26758C5} - C:\WINDOWS\SYSTEM\ICCO.DLL
    O18 - Filter: text/plain - {9557D3CC-042B-4044-89C1-7A56C26758C5} - C:\WINDOWS\SYSTEM\ICCO.DLL

    Thanks in advance.
    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    That is a good sign. There is a new tool that's become available that is supposed to remove this infection. Download it from here.

    http://www.derbilk.de/SpSeHjfix_Beta9.zip

    Just follow the prompts when you run it. It should ask you for a reboot and then tell you if it's been removed.


    Post a new hijackthis log after you've run it and we'll clean up the remnants if there are any.
  • edited March 2005
    Hi Buckeye Sam

    That seems to have done the trick.

    Logfile of HijackThis v1.99.0
    Scan saved at 07:43:03, on 21/03/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\ESB.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    C:\WINDOWS\APPLICATION DATA\MY-DISGO\MYKEY DISGO.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: (no name) - {287CAF99-9FEE-4BEC-8AD3-DD517DFB0DB4} - C:\WINDOWS\SYSTEM\ICCO.DLL (file missing)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O18 - Filter: text/html - {52D0778A-EC3B-4377-9343-E04EBA94B04F} - C:\WINDOWS\SYSTEM\ICCO.DLL
    O18 - Filter: text/plain - {52D0778A-EC3B-4377-9343-E04EBA94B04F} - C:\WINDOWS\SYSTEM\ICCO.DLL

    Thanks again.
    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

    How to see hidden files in Windows

    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {287CAF99-9FEE-4BEC-8AD3-DD517DFB0DB4} - C:\WINDOWS\SYSTEM\ICCO.DLL (file missing)
    O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
    O4 - HKCU\..\Run: [My-disgo] C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe
    O18 - Filter: text/html - {52D0778A-EC3B-4377-9343-E04EBA94B04F} - C:\WINDOWS\SYSTEM\ICCO.DLL
    O18 - Filter: text/plain - {52D0778A-EC3B-4377-9343-E04EBA94B04F} - C:\WINDOWS\SYSTEM\ICCO.DLL


    Reboot your computer into Safe Mode

    Then delete these files or directories (Do not be concerned if they do not exist):

    C:\WINDOWS\SYSTEM\ICCO.DLL
    C:\WINDOWS\TEMP\SE.DLL
    C:\WINDOWS\Application Data\My-disgo\MyKey disgo.exe


    Reboot your computer to go back to normal mode and post a new log.
  • edited March 2005
    Hi Buckeye Sam

    Looks like you have fixed my problem. Thanks a million! Just one more thing, on Internet Explorer when I click on Tools, Internet Options, General...under the heading Homepage, if I click on Use Blank for my homepage it automatically changes to the about:blank homepage. Obviously I will never do this, but is there some remnant of the adware on the browser? Thanks in advance.

    Logfile of HijackThis v1.99.0
    Scan saved at 07:51:13, on 22/03/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\ESB.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\CHTVINIT.EXE
    C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\TRUST\AMI MOUSE 300 CORDLESS DUAL SCROLL\AMOUMAIN.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\MY DOCUMENTS\KIRSTY\AS\SFPU\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [ESB] C:\WINDOWS\SYSTEM\ESB.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ChrontelInitTV] CHTVINIT.EXE
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O7 "EPUSB1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Startup: Testbase Key Stage 3 Science.lnk = C:\Program Files\Testbase32\Testbase32.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

    You've done a great job helping me out! If I'm ever in Ohio I'll buy you a pint (or two)!
    Thanks
    Lee
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    About Blank is actually the default setting for IE when you don't have an assigned home page set up. It's not malicious in any way. It's only a sign of something bad when you can't change it.

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
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