Home Search Assistent/Shopping Wizard

I am posting in desperation having tried all attempts at ridding this trojan from my p.c!!
So far I have followed what info I have read from this highly informative forum but to no avail. I must admit I am no pc expert so have tried what I can but must be missing something.
I have run several times the following programmes - adaware, spybot, avast, hsremove, aboutbuster, stinger & ccleaner - to rid these infected trojans but each time I think I have it beat, it reappears when I next go back onto the net.
I have posted my latest hijack this log in the hope that somebody can help me.
TIA


Logfile of HijackThis v1.99.1
Scan saved at 14:41:00, on 11/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Promise\FastTrak\FtrakSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\svcnxp32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\BTopenworld NetHelp\bin\mpbtn.exe
C:\Documents and Settings\matt\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {E2129379-CF0A-75BA-C7E4-83F511B2E290} - C:\WINDOWS\system32\sdkhn32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [FlashInstaller] E:\flashstart.exe E:\E:\start.exe run
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [MSZTCE] C:\WINDOWS\System32\MSZTCE.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AceGain LiveUpdate] C:\Program Files\AceGain\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [WindowsXPserv] svcnxp32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [WindowsXPserv] svcnxp32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: BTopenworld NetHelp for Broadband.lnk = C:\Program Files\BTopenworld NetHelp\bin\matcli.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: BT - {6752AC6A-3318-4E60-86DB-FB51092C7265} - http://www.bt.com (file missing) (HKCU)
O9 - Extra button: Help - {75F92643-6847-4687-85D2-FB5012F06BC6} - http://www.btopenworld.com/helpbb (file missing) (HKCU)
O9 - Extra button: Homepage - {FBC18276-E7D1-4FF0-8E2D-129E3B933474} - http://www.btopenworld.com/default (file missing) (HKCU)
O16 - DPF: {0BE0E0B4-3E03-4EB6-99B2-00948505A067} (Media Client ActiveX Installer) - http://www.downloadcoach.com/MCInstaller.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/patch/EARTPX.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1110536192921
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/patch/MaxisSimCity4PatcherX.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flash.ladbrokescasino.com/ladbrokes/FlashAX.cab
O20 - Winlogon Notify: ComPlusSetup - C:\WINDOWS\System32\catsrvut.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Promise FastTrak Log Service (FastTrakSvc) - Promise Technology Inc. - C:\Program Files\Promise\FastTrak\FtrakSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please download CWShredder but don't run it yet.
    http://cwshredder.net/bin/CWSInstall.exe


    Download Ad-aware SE from: http://www.majorgeeks.com/download506.html

    Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


    Make sure that you can view all hidden files. Instructions on how to do this can be found here:

    How to see hidden files in Windows

    Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kioyc.dll/sp.html#10001
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {E2129379-CF0A-75BA-C7E4-83F511B2E290} - C:\WINDOWS\system32\sdkhn32.dll
    O4 - HKLM\..\Run: [WindowsXPserv] svcnxp32.exe
    O4 - HKCU\..\Run: [WindowsXPserv] svcnxp32.exe



    Reboot your computer into Safe Mode


    Now run CWShredder, making sure to click "Fix".


    Then delete these files or directories (Do not be concerned if they do not exist)

    C:\WINDOWS\System32\svcnxp32.exe
    C:\WINDOWS\system32\sdkhn32.dll
    C:\WINDOWS\system32\kioyc.dll


    Run a full scan with Adaware.

    Reboot your computer to go back to normal mode.


    Please run these two online scans.
    Make sure they are set to clean automatically:

    http://www.bitdefender.com/scan/licence.php

    http://www.pandasoftware.com/activescan/com/activescan_principal.htm

    If there are files that can not be removed by the scans please include that information in your next post.



    Reboot and post a new hijackthis log.
  • edited March 2005
    Ok, firstly thanks very much for your help, it is much appreciated. :)

    I have done as you said and would like to add the following:-

    One of the symptons of this trojan is my home page keeps getting reset to 'about:blank' I have noticed this text also in the hijackthis report, although I didn't tick to fix it as you did not mention it originally.

    Of the three files you mentioned to delete, I had all of them and so they are now all deleted.

    CWShredder did not find anything of note.
    Adaware returned only negliable threats. (I had run this earlier and it managed to delete a few registry entries etc.)

    The first online scan you suggested returned zero errors.
    The pandasoftware test could not run. It immediately caused my avast to detect another trojan listed as:-
    file name: http://www.pandasoftware.com/activescan/as5/motor.cab\imscan
    malware name: win32:kuang2

    My new hijackthis log is listed below.


    Logfile of HijackThis v1.99.1
    Scan saved at 00:12:58, on 12/03/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\Program Files\Promise\FastTrak\FtrakSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Documents and Settings\matt\Desktop\HijackThis.exe
    C:\Program Files\BTopenworld NetHelp\bin\mad.exe
    C:\Program Files\BTopenworld NetHelp\bin\mpbtn.exe
    C:\PROGRA~1\MOTIVE\ASSTCO~1\MOTIVE~1.EXE

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [FlashInstaller] E:\flashstart.exe E:\E:\start.exe run
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [MSZTCE] C:\WINDOWS\System32\MSZTCE.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AceGain LiveUpdate] C:\Program Files\AceGain\LiveUpdate\LiveUpdate.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: BTopenworld NetHelp for Broadband.lnk = C:\Program Files\BTopenworld NetHelp\bin\matcli.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: BT - {6752AC6A-3318-4E60-86DB-FB51092C7265} - http://www.bt.com (file missing) (HKCU)
    O9 - Extra button: Help - {75F92643-6847-4687-85D2-FB5012F06BC6} - http://www.btopenworld.com/helpbb (file missing) (HKCU)
    O9 - Extra button: Homepage - {FBC18276-E7D1-4FF0-8E2D-129E3B933474} - http://www.btopenworld.com/default (file missing) (HKCU)
    O16 - DPF: {0BE0E0B4-3E03-4EB6-99B2-00948505A067} (Media Client ActiveX Installer) - http://www.downloadcoach.com/MCInstaller.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/patch/EARTPX.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1110536192921
    O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
    O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/patch/MaxisSimCity4PatcherX.cab
    O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
    O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flash.ladbrokescasino.com/ladbrokes/FlashAX.cab
    O20 - Winlogon Notify: ComPlusSetup - C:\WINDOWS\System32\catsrvut.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: Promise FastTrak Log Service (FastTrakSvc) - Promise Technology Inc. - C:\Program Files\Promise\FastTrak\FtrakSvc.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE



    Again, thanks for your help resolving this problem.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Have hijackthis remove this line(it wasn't showing in your first log).

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank


    Aside from that, you are clean.

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
  • edited March 2005
    Thanks very much! This seems to have worked now. The two rogue programs "Home Search Assistent & Shopping Wizrd" no longer appear in my program list.
    I am no longer getting the trojan virus alerts on connection to the internet.

    Thanks for your time & help!! :thumbsup:
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