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spyware on my computer

Unknown
edited March 2005 in Spyware & Virus Removal
Could someone tell me what spyware is and what isn't on my computer, so that i can remove the ****.

HJT log file.

Logfile of HijackThis v1.99.1
Scan saved at 19:33:05, on 22-3-2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000) / firefox 1.01

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\System32\Ati2evxx.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\ccProxy.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security 2005\ISSVC.exe
E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Logitech\iTouch\iTouch.exe
E:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
E:\Program Files\Creative\ShareDLL\CtNotify.exe
E:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
E:\Program Files\MSN Apps\Updater\01.02.3000.1001\nl\msnappau.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
E:\Program Files\Google\Gmail Notifier\gnotify.exe
E:\Program Files\Creative\ShareDLL\MediaDet.Exe
E:\WINDOWS\system32\wingb32.exe
E:\Program Files\QuickTime\qttask.exe
E:\WINDOWS\system32\sdkol.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
E:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
E:\WINDOWS\System32\CTSvcCDA.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security 2005\Norton AntiVirus\navapsvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
E:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\WinRAR\WinRAR.exe
E:\DOCUME~1\Maarten\LOCALS~1\Temp\Rar$EX00.577\HijackThis.exe
E:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.nl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.nl
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {A2D6BD90-8482-2594-C882-F74F6D3CE341} - E:\WINDOWS\winhf.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security 2005\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - E:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\nl\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security 2005\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [zBrowser Launcher] E:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] E:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [Disc Detector] E:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [AtiPTA] E:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] E:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [msnappau] "E:\Program Files\MSN Apps\Updater\01.02.3000.1001\nl\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] E:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] E:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Media Access] E:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [gah95on6] E:\WINDOWS\System32\gah95on6.exe
O4 - HKLM\..\Run: [salm] e:\temp\salm.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Internet Optimizer] "E:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [wingb32.exe] E:\WINDOWS\system32\wingb32.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = E:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: &Google Search - res://E:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://E:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://E:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://E:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://E:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - E:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - E:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - E:\WINDOWS\system32\sdkol.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - E:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - E:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - E:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - E:\WINDOWS\System32\CTSvcCDA.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security 2005\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security 2005\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security 2005\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    First you need to disable Spybot's Teatimer and MS Antispyware in order for this fix to work.


    Please remove these entries from Add/Remove Programs in the Control Panel(if present):

    Media Access




    Please follow these steps to remove the HSA from your computer.

    Step 1
    Download(right click and select Save file as or Save link as): DelDomains.inf
    http://mvps.org/winhelp2002/DelDomains.inf

    Close all open browsers
    Right-click DelDomains.inf and select: Install


    Step 2
    Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Adaware SE Personal from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


    Step 4
    Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


    Step 5
    Make sure your PC is configured to show hidden files.
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Step 6
    Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called Network Security Service. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


    Step 7
    Reboot to Safe Mode
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


    Step 8
    Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {A2D6BD90-8482-2594-C882-F74F6D3CE341} - E:\WINDOWS\winhf.dll
    O4 - HKLM\..\Run: [Media Access] E:\Program Files\Media Access\MediaAccK.exe
    O4 - HKLM\..\Run: [gah95on6] E:\WINDOWS\System32\gah95on6.exe
    O4 - HKLM\..\Run: [salm] e:\temp\salm.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Internet Optimizer] "E:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [wingb32.exe] E:\WINDOWS\system32\wingb32.exe
    O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - E:\WINDOWS\system32\sdkol.exe


    and delete the following files if present(do not be concerned if some do not exist).


    E:\WINDOWS\system32\sdkol.exe
    E:\WINDOWS\system32\wingb32.exe
    E:\WINDOWS\System32\gah95on6.exe
    E:\WINDOWS\winhf.dll
    E:\Program Files\Internet Optimizer
    E:\Program Files\Media Access




    Step 9
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 10
    Scan with Adaware and let it remove any bad files found.


    Step 11
    Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Step 12
    Reboot to normal mode, scan again with Hijack This and post a new log here.


    Step 13
    Finally, do an online scan at one of the following sites. Let it remove any infected files found.
    http://housecall.antivirus.com
    or
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm


    Post a fresh HijackThis log and the AboutBuster report back here please.
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