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Please help Internet explorer res://C:\WINDOWS\zrfnp.dll/index.html

Unknown
edited April 2005 in Spyware & Virus Removal
Thanks in advance
When I log on to IE it comes up page can not be displayed with this address
res://C:\WINDOWS\zrfnp.dll/index.html. have cleaned with Spybot and adware have even modified it in registry comes back immediately. Ihave attached my log I am at my wits end and I am a novice at using the forum
thanks Robin56
Logfile of HijackThis v1.99.1
Scan saved at 7:06:11 PM, on 03/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PivX\Qwik-Fix\qfloadsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ViRobotXP\vrmonsvc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\ViRobotXP\vrmonnt.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\S3apphk.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ViRobotXP\Vrres.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
C:\Program Files\SpywareGuard\sgmain.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\zrfnp.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://C:\WINDOWS\zrfnp.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\zrfnp.dll/index.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {254710FB-394F-6CD5-77D2-34CE2AA98C47} - C:\WINDOWS\system32\tgkcmsul.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {6E7A3D06-E335-8A3E-8AA6-F7E0E07EB7CD} - C:\WINDOWS\system32\seuipchl.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [Vrmon] C:\Program Files\ViRobotXP\vrmonnt.exe Main
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dwStart] C:\Program Files\FarStone\HackerSmacker\FireWall.exe
O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\ViRobotXP\Vrres.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [d3rh.exe] C:\WINDOWS\system32\d3rh.exe
O4 - HKLM\..\RunOnce: [omres] C:\WINDOWS\uninst.exe:omres
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Privacy Bar - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://support.charter.com/sdccommon/download/tgctlins.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0676ee40929879354515/netzip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} (moDiagCollectionActiveX Object) - http://www.musicmatch.com/form/support/tech/diagnostics/cabs/DiagCollectionControl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0AD00A73-F4ED-4CD1-B44B-354B8F72BA12}: NameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{0AD00A73-F4ED-4CD1-B44B-354B8F72BA12}: NameServer = 192.168.1.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: McAfee Privacy Service (GuardDogEXE) - Unknown owner - C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE" /SERVICE (file missing)
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Qwik-Fix (qfcoresvc) - PivX Solutions - C:\Program Files\PivX\Qwik-Fix\qfloadsvc.exe
O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\ViRobotXP\vrmonsvc.exe
O23 - Service: Network Security Service (NSS) (%AF夶À¨) - Unknown owner - C:\WINDOWS\netnn32.exe (file missing)

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please follow these steps to remove the HSA from your computer.

    Step 1
    Download(right click and select Save file as or Save link as): DelDomains.inf
    http://mvps.org/winhelp2002/DelDomains.inf

    Close all open browsers
    Right-click DelDomains.inf and select: Install


    Step 2
    Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Adaware SE Personal from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


    Step 4
    Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


    Step 5
    Make sure your PC is configured to show hidden files.
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Step 6
    Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called Network Security Service. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


    Step 7
    Reboot to Safe Mode
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


    Step 8
    Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    O2 - BHO: (no name) - {254710FB-394F-6CD5-77D2-34CE2AA98C47} - C:\WINDOWS\system32\tgkcmsul.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
    O2 - BHO: (no name) - {6E7A3D06-E335-8A3E-8AA6-F7E0E07EB7CD} - C:\WINDOWS\system32\seuipchl.dll
    O4 - HKLM\..\Run: [d3rh.exe] C:\WINDOWS\system32\d3rh.exe
    O4 - HKLM\..\RunOnce: [omres] C:\WINDOWS\uninst.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0676ee4...ip/RdxIE601.cab
    O23 - Service: Network Security Service (NSS) (%AF夶À¨) - Unknown owner - C:\WINDOWS\netnn32.exe (file missing)


    and delete the following files if present(do not be concerned if some do not exist).


    C:\WINDOWS\netnn32.exe
    C:\WINDOWS\uninst.exe
    C:\WINDOWS\zrfnp.dll
    C:\WINDOWS\system32\d3rh.exe
    C:\WINDOWS\system32\seuipchl.dll
    C:\WINDOWS\system32\tgkcmsul.dll




    Step 9
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 10
    Scan with Adaware and let it remove any bad files found.


    Step 11
    Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Step 12
    Reboot to normal mode, scan again with Hijack This and post a new log here.


    Step 13
    Finally, do an online scan at one of the following sites. Let it remove any infected files found.
    http://housecall.antivirus.com
    or
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm


    Post a fresh HijackThis log and the AboutBuster report back here please.
  • robin56
    edited March 2005
    Thanks Buckeye_Sam,
    I followed your instructions but res://C:\WINDOWS\zrfnp.dll/index.html is still there I have attached a new HJT log and an about buster log.

    Thanks in advance

    Logfile of HijackThis v1.99.1
    Scan saved at 8:17:01 AM, on 03/26/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\PivX\Qwik-Fix\qfloadsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ViRobotXP\vrmonsvc.exe
    C:\windows\system\hpsysdrv.exe
    C:\HP\KBD\KBD.EXE
    C:\WINDOWS\system32\S3apphk.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\ViRobotXP\vrmonnt.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\ViRobotXP\Vrres.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
    C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    C:\Program Files\BHODemon 2\BHODemon.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\MSN\MSNCoreFiles\msn.exe
    C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 3 for hijackthis99.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {254710FB-394F-6CD5-77D2-34CE2AA98C47} - (no file)
    O2 - BHO: (no name) - {6E7A3D06-E335-8A3E-8AA6-F7E0E07EB7CD} - (no file)
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\Run: [Vrmon] C:\Program Files\ViRobotXP\vrmonnt.exe Main
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
    O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [dwStart] C:\Program Files\FarStone\HackerSmacker\FireWall.exe
    O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\ViRobotXP\Vrres.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
    O4 - HKLM\..\Run: [d3rh.exe] C:\WINDOWS\system32\d3rh.exe
    O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
    O4 - HKLM\..\RunOnce: [omres] C:\WINDOWS\uninst.exe:omres
    O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
    O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
    O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
    O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
    O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
    O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Privacy Bar - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
    O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://support.charter.com/sdccommon/download/tgctlins.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
    O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} (moDiagCollectionActiveX Object) - http://www.musicmatch.com/form/support/tech/diagnostics/cabs/DiagCollectionControl.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0AD00A73-F4ED-4CD1-B44B-354B8F72BA12}: NameServer = 192.168.1.1
    O17 - HKLM\System\CS1\Services\Tcpip\..\{0AD00A73-F4ED-4CD1-B44B-354B8F72BA12}: NameServer = 192.168.1.1
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: McAfee Privacy Service (GuardDogEXE) - Unknown owner - C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE" /SERVICE (file missing)
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Qwik-Fix (qfcoresvc) - PivX Solutions - C:\Program Files\PivX\Qwik-Fix\qfloadsvc.exe
    O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\ViRobotXP\vrmonsvc.exe



    Scanned at: 6:01:35 PM on: 3/25/2005


    -- Scan 1
    About:Buster Version 4.0
    Reference List : 19


    Removed Data Streams:
    C:\WINDOWS\apiog32.dll:xaxkm
    C:\WINDOWS\appap(2).dll:pqxlj
    C:\WINDOWS\atlkx32(2).dll:hqqrd
    C:\WINDOWS\bfrom.dat:arbwf
    C:\WINDOWS\button.bmp:fzfes
    C:\WINDOWS\cdtysx.dat:xaxkm
    C:\WINDOWS\CTRes32.dll:jgyvl
    C:\WINDOWS\dxamzj.dat:ufqqx
    C:\WINDOWS\fdr2264.fdr:ccodr
    C:\WINDOWS\GREUninstall.exe:wrnnk
    C:\WINDOWS\hphinfs.dat:vhnlu
    C:\WINDOWS\ipxx32.dll:rocml
    C:\WINDOWS\ISSM0064.DAT:giywq
    C:\WINDOWS\javade32.dll:odqmh
    C:\WINDOWS\javavu32.dll:hzyrk
    C:\WINDOWS\mslog.tmp:itlgr
    C:\WINDOWS\msvcp60.dll:aueml
    C:\WINDOWS\msvcrt.dll:qcqbs
    C:\WINDOWS\orun32.isu:rjhbp
    C:\WINDOWS\PCDLIB32.DLL:pymot
    C:\WINDOWS\PCDOC.exe:hrftv
    C:\WINDOWS\Q308677.log:ltbrm
    C:\WINDOWS\Q312370.log:bxgbr
    C:\WINDOWS\qodxsj.dat:txzot
    C:\WINDOWS\refliy.dat:dyrun
    C:\WINDOWS\REGLOCS(10).OLD:fuotl
    C:\WINDOWS\REGLOCS(11).OLD:fuotl
    C:\WINDOWS\REGLOCS(12).OLD:fuotl
    C:\WINDOWS\REGLOCS(13).OLD:fuotl
    C:\WINDOWS\REGLOCS(14).OLD:fuotl
    C:\WINDOWS\REGLOCS(15).OLD:fuotl
    C:\WINDOWS\REGLOCS(2).OLD:fuotl
    C:\WINDOWS\REGLOCS(3).OLD:fuotl
    C:\WINDOWS\REGLOCS(4).OLD:fuotl
    C:\WINDOWS\REGLOCS(5).OLD:fuotl
    C:\WINDOWS\REGLOCS(7).OLD:fuotl
    C:\WINDOWS\REGLOCS(8).OLD:fuotl
    C:\WINDOWS\REGLOCS.OLD:fuotl
    C:\WINDOWS\regopt.log:wrczp
    C:\WINDOWS\SBWIN(10).INI:yuzyn
    C:\WINDOWS\SBWIN(11).INI:yuzyn
    C:\WINDOWS\SBWIN(12).INI:yuzyn
    C:\WINDOWS\SBWIN(13).INI:yuzyn
    C:\WINDOWS\SBWIN(14).INI:yuzyn
    C:\WINDOWS\SBWIN(15).INI:yuzyn
    C:\WINDOWS\SBWIN(3).INI:yuzyn
    C:\WINDOWS\SBWIN(4).INI:yuzyn
    C:\WINDOWS\SBWIN(5).INI:yuzyn
    C:\WINDOWS\SBWIN(6).INI:yuzyn
    C:\WINDOWS\SBWIN(7).INI:yuzyn
    C:\WINDOWS\SBWIN(8).INI:yuzyn
    C:\WINDOWS\SBWIN(9).INI:yuzyn
    C:\WINDOWS\SBWIN.INI:yuzyn
    C:\WINDOWS\sdktd(10).dll:qvrmh
    C:\WINDOWS\sdktd(11).dll:qvrmh
    C:\WINDOWS\sdktd(12).dll:qvrmh
    C:\WINDOWS\sdktd(14).dll:qvrmh
    C:\WINDOWS\sdktd(15).dll:qvrmh
    C:\WINDOWS\sdktd(2).dll:qvrmh
    C:\WINDOWS\sdktd(3).dll:qvrmh
    C:\WINDOWS\sdktd(4).dll:qvrmh
    C:\WINDOWS\sdktd(5).dll:qvrmh
    C:\WINDOWS\sdktd(6).dll:qvrmh
    C:\WINDOWS\sdktd(7).dll:qvrmh
    C:\WINDOWS\sdktd(8).dll:qvrmh
    C:\WINDOWS\sdktd(9).dll:qvrmh
    C:\WINDOWS\sdktd.dll:qvrmh
    C:\WINDOWS\sdkth32.dll:ygjvg
    C:\WINDOWS\SIERRA.INI:bamgc
    C:\WINDOWS\Sti_Trace.log:mcbnd
    C:\WINDOWS\tsoc.log:mtwtc
    C:\WINDOWS\twunk_32.exe:empzx
    C:\WINDOWS\UNWISE.EXE:hnsrt
    C:\WINDOWS\vbaddin.ini:dgxmy
    C:\WINDOWS\vmmreg32.dll:lvjdr
    C:\WINDOWS\vrw97m.vib:rljzr
    C:\WINDOWS\vrx97m.vib:kmcet
    C:\WINDOWS\wiaservc.log:cnmrn
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Please disable Spyware Guard and Adaware's Adwatch as they are interferring with the fix by hijackthis.


    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\zrfnp.dll/index.html#96676
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zrfnp.dll/sp.html#96676
    O2 - BHO: (no name) - {254710FB-394F-6CD5-77D2-34CE2AA98C47} - (no file)
    O2 - BHO: (no name) - {6E7A3D06-E335-8A3E-8AA6-F7E0E07EB7CD} - (no file)
    O4 - HKLM\..\Run: [d3rh.exe] C:\WINDOWS\system32\d3rh.exe


    Reboot and post a new hijackthis log.
  • robin56
    edited March 2005
    Thanks Buckeye_Sam

    Your solutions seems to have worked great job. Do you think you could help me clean up my start menu I am running 50 some odd processes. donation on the way

    Thanks again
    Robin56
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Good to hear. At last glance I know you have a lot running on every boot up, many of which are unnecessary to be running. Please post a new hijackthis log and we'll take a look at what you have running at startup.
  • robin56
    edited March 2005
    Thanks again Buckeye_Sam Please find attached another log. I know have to much stuff running on start-up some of which error-out on start-up. Please help me identify all the trash I am running.

    Thanks
    Robin56

    Logfile of HijackThis v1.99.1
    Scan saved at 5:43:57 PM, on 03/28/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
    C:\windows\system\hpsysdrv.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
    C:\WINDOWS\system32\S3apphk.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
    C:\Program Files\ViRobotXP\vrmonnt.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\ViRobotXP\Vrres.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
    C:\WINDOWS\System32\wdfmgr.exe
    C:\Program Files\ViRobotXP\vrmonsvc.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
    C:\Program Files\PivX\Qwik-Fix\qfloadsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\HJTHotkey\HJTHotkey.exe
    C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmjb.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_director.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~1\MM_TDM~1.EXE
    C:\PROGRA~1\MUSICM~1\Common\COMPON~1\MMCOMP~1.EXE
    C:\Program Files\MSN\MSNCoreFiles\msn.exe
    C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 5 for hijackthis99.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {254710FB-394F-6CD5-77D2-34CE2AA98C47} - (no file)
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {6E7A3D06-E335-8A3E-8AA6-F7E0E07EB7CD} - (no file)
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\Run: [Vrmon] C:\Program Files\ViRobotXP\vrmonnt.exe Main
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
    O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [dwStart] C:\Program Files\FarStone\HackerSmacker\FireWall.exe
    O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\ViRobotXP\Vrres.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
    O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
    O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
    O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
    O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
    O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
    O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Privacy Bar - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
    O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://support.charter.com/sdccommon/download/tgctlins.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
    O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} (moDiagCollectionActiveX Object) - http://www.musicmatch.com/form/support/tech/diagnostics/cabs/DiagCollectionControl.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0AD00A73-F4ED-4CD1-B44B-354B8F72BA12}: NameServer = 192.168.1.1
    O17 - HKLM\System\CS1\Services\Tcpip\..\{0AD00A73-F4ED-4CD1-B44B-354B8F72BA12}: NameServer = 192.168.1.1
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: McAfee Privacy Service (GuardDogEXE) - Unknown owner - C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE" /SERVICE (file missing)
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
    O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
    O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
    O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
    O23 - Service: Qwik-Fix (qfcoresvc) - PivX Solutions, Inc. - C:\Program Files\PivX\Qwik-Fix\qfloadsvc.exe
    O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\ViRobotXP\vrmonsvc.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited March 2005
    Well right away I can see that you are running two(or three) antivirus programs at the same time which can conflict and cause your system to become unstable. Keep one and get rid of the rest.

    Here are other optional fixes which will help you.

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs " /args //b startupdelay
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
    O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


    Please remove these entries from Add/Remove Programs in the Control Panel(if present):

    Wild Tangent


    And finally delete this file.

    C:\WINDOWS\System32\bridge.dll



    Reboot and post a new log. Let me know how things feel.
  • robin56
    edited March 2005
    Buckeye_Sam wrote:
    Well right away I can see that you are running two(or three) antivirus programs at the same time which can conflict and cause your system to become unstable. Keep one and get rid of the rest.

    Here are other optional fixes which will help you.

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs " /args //b startupdelay
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
    O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


    Please remove these entries from Add/Remove Programs in the Control Panel(if present):

    Wild Tangent


    And finally delete this file.

    C:\WINDOWS\System32\bridge.dll



    Reboot and post a new log. Let me know how things feel.
    Hello Buckeye_Sam Thanks again.

    Which Anti Virus would you recommend I have Macafee Internet Suite,Vi-Robot and trial version of Panda. Also how do I do the optional fixes that you recommend.

    Thanhs
    Robin56
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited April 2005
    Out of those three, I would spring for Panda.
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