Spyware/Desktop Hijacker Help..........

Unknown
edited April 2005 in Spyware & Virus Removal
I have a desktop hijacker going on......
The name of it is spoolsrv32.exe.......
I've read online ways to get rid of the problem.....
I did everything i could have, but i think its still on my comp.....
My background is still coming up as the spyware message.....

Any help would be awesome!

Here is was i copied from hijackthis.......


Logfile of HijackThis v1.99.1
Scan saved at 6:58:14 PM, on 04/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Netscape Internet Service\dialer.exe
C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe
C:\Program Files\Netscape Internet Service\css.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AIM+\AIM+.exe
C:\PROGRAM FILES\AIM95\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jgrover\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zyxsn.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydial/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = mFire
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5400
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
O2 - BHO: (no name) - {99FD6DF8-5430-C146-3393-9DA896F52C24} - C:\WINDOWS\system32\winbd.dll (file missing)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe/250
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe/227
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Blackjack by pogo - http://game1.pogo.com/applet-6.1.5.28/blackjack/blackjack-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.com/applet-6.1.5.28/checkeredflag/checkeredflag-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.com/applet-6.2.0.30/solitaire2/solitaire2-ob-assets.cab
O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.com/applet-6.2.0.37/pool2/pool-ob-assets.cab
O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.com/applet-6.2.0.37/slots/showbiz-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.2.0.30/holdem/holdem-ob-assets.cab
O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.com/applet-6.1.5.28/turbo21/turbo21-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.com/applet-6.1.5.28/wordwhomp/wordwhomp-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.com/applet-6.2.0.30/whackdown/whackdown-ob-assets.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1113164596514
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B4D02F1-A516-4D8A-BF23-E1C03B80AECB}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{1B4D02F1-A516-4D8A-BF23-E1C03B80AECB}: NameServer = 205.188.146.145
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\msxs.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited April 2005
    Please follow these steps to remove the HSA from your computer.

    Step 1
    Download cwsserviceremove.zip and extract it to your desktop:
    http://lineofire.geekstogo.com/cwsserviceremove.zip


    Step 2
    Download this tool called AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Adaware SE Personal from http://www.lavasoft.de/english/default.shtml. Install and open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. Exit Adaware.


    Step 4
    Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.


    Step 5
    Make sure your PC is configured to show hidden files.
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Step 6
    Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called Remote Procedure Call (RPC) Helper. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


    Step 7
    Reboot to Safe Mode
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode. To get back to normal mode just restart the computer as you normally would.


    Step 8
    Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zyxsn.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    O2 - BHO: (no name) - {99FD6DF8-5430-C146-3393-9DA896F52C24} - C:\WINDOWS\system32\winbd.dll (file missing)
    O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\msxs.exe (file missing)


    and delete the following files if present(do not be concerned if some do not exist).


    C:\WINDOWS\system32\msxs.exe
    C:\WINDOWS\system32\winbd.dll
    C:\WINDOWS\zyxsn.dll




    Step 9
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 10
    Scan with Adaware and let it remove any bad files found.


    Step 11
    Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Step 12
    Find the cwsserviceremove.reg that you downloaded in Step one. Double click on the cwsserviceemove.reg Answer ‘Yes’ when asked to have its contents added to the Registry.


    Step 13
    Reboot to normal mode, scan again with Hijack This and post a new log here.


    Step 14
    Finally, do an online scan at one of the following sites. Let it remove any infected files found.
    http://housecall.antivirus.com
    or
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm


    Post a fresh HijackThis log and the AboutBuster report back here please.
  • FatGrover22
    edited April 2005
    -- Scan 1
    About:Buster Version 4.0
    Reference List : 19


    ADS not scanned System(FAT)
    Removed 2 Random Key Entries
    Attempted Clean Of Temp folder.
    Pages Reset... Done!

    -- Scan 2
    About:Buster Version 4.0
    Reference List : 19


    ADS not scanned System(FAT)
    Attempted Clean Of Temp folder.
    Pages Reset... Done!



    HJT Log:


    Logfile of HijackThis v1.99.1
    Scan saved at 11:12:12 PM, on 04/20/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Netscape Internet Service\dialer.exe
    C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Netscape Internet Service\css.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\jgrover\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = mFire
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5400
    O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
    O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe/250
    O8 - Extra context menu item: Show Original Image - res://C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe/227
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: Blackjack by pogo - http://game1.pogo.com/applet-6.1.5.28/blackjack/blackjack-ob-assets.cab
    O16 - DPF: Dice Derby by pogo - http://game1.pogo.com/applet-6.1.5.28/checkeredflag/checkeredflag-ob-assets.cab
    O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.com/applet-6.2.0.30/solitaire2/solitaire2-ob-assets.cab
    O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.com/applet-6.2.0.37/pool2/pool-ob-assets.cab
    O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.com/applet-6.2.0.37/slots/showbiz-ob-assets.cab
    O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.2.0.30/holdem/holdem-ob-assets.cab
    O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.com/applet-6.1.5.28/turbo21/turbo21-ob-assets.cab
    O16 - DPF: Word Whomp by pogo - http://game1.pogo.com/applet-6.1.5.28/wordwhomp/wordwhomp-ob-assets.cab
    O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.com/applet-6.2.0.30/whackdown/whackdown-ob-assets.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
    O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1113164596514
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{1B4D02F1-A516-4D8A-BF23-E1C03B80AECB}: NameServer = 205.188.146.145
    O17 - HKLM\System\CS1\Services\Tcpip\..\{1B4D02F1-A516-4D8A-BF23-E1C03B80AECB}: NameServer = 205.188.146.145
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
    O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)
  • FatGrover22
    edited April 2005
    follow up.....
    i should have put this in last post........ sorry........

    i followed each step......
    my background is still the same......... the spyware message......
    so something is still on the comp, i guess.........
    both logs are posted above.........
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited April 2005
    Download rkfiles.zip
    http://skads.org/special/rkfiles.zip
    Unzip the contents to a permanent folder.

    Reboot your computer into Safe Mode


    Doubleclick rkfiles.bat
    It will scan for a while, so please be patient.
    Wait till the DOS window closes and reboot back to normal mode.

    Post the contents of C:\log.txt in your next reply.
  • FatGrover22
    edited April 2005
    here is my log.txt...........



    C:\rkfiles

    PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
    Files Found in system Folder............
    C:\WINDOWS\SYSTEM32\in9bjs.dll: UPX!
    C:\WINDOWS\SYSTEM32\divxdec.ax: FSg!
    C:\WINDOWS\SYSTEM32\txfdb32.dll: PEC2
    C:\WINDOWS\SYSTEM32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
    C:\WINDOWS\SYSTEM32\srpcsrv32.dll: PEC2
    C:\WINDOWS\SYSTEM32\spoolsrv32.exe: PEC2
    C:\WINDOWS\VMMHIBER.W9X: New_FileSpec2

    Files Found in all users startup Folder............
    Files Found in all users windows Folder............
    C:\WINDOWS\VMMHIBER.W9X: error finding UPX! header
    C:\WINDOWS\VMMHIBER.W9X: =FSG!u$h
    Finished
    bye
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited April 2005
    Download Killbox from here.
    http://www.downloads.subratam.org/KillBox.zip

    Run KillBox, select the option: Replace on Reboot
    Then, in the Full Path of File to Delete box, copy and paste this entry:

    C:\WINDOWS\SYSTEM32\in9bjs.dll

    Select the option: Use Dummy
    Press the button with a red circle and a white X (Delete File button)
    Click Yes at the Replace on Reboot confirmation prompt.
    Click No at the request to reboot.

    Do the exact same as above for each and every one of the files that follow, and select No at the request to reboot!

    C:\WINDOWS\SYSTEM32\divxdec.ax
    C:\WINDOWS\SYSTEM32\txfdb32.dll
    C:\WINDOWS\SYSTEM32\srpcsrv32.dll

    Finally, in the Full Path of File to Delete, copy and paste the following:

    C:\WINDOWS\SYSTEM32\spoolsrv32.exe

    Press the button with a red circle and a white X.
    Click Yes at the Replace on Reboot prompt.
    Click Yes at the request to reboot.

    On this last file, close KillBox and Notepad, and Reboot the computer!!


    Please post a new hijackthis log and let me how things feel to you.
  • FatGrover22
    edited April 2005
    My Background is still the same......
    All the files might be gone......
    But the background is still "hijacked"......


    Here is my hijackthis log.........

    Logfile of HijackThis v1.99.1
    Scan saved at 11:06:37 PM, on 04/22/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Netscape Internet Service\dialer.exe
    C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Netscape Internet Service\css.exe
    C:\Documents and Settings\jgrover\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = mFire
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5400
    O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
    O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe/250
    O8 - Extra context menu item: Show Original Image - res://C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe/227
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: Blackjack by pogo - http://game1.pogo.com/applet-6.1.5.28/blackjack/blackjack-ob-assets.cab
    O16 - DPF: Dice Derby by pogo - http://game1.pogo.com/applet-6.1.5.28/checkeredflag/checkeredflag-ob-assets.cab
    O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.com/applet-6.2.0.30/solitaire2/solitaire2-ob-assets.cab
    O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.com/applet-6.2.0.37/pool2/pool-ob-assets.cab
    O16 - DPF: Jungle Gin by pogo - http://game1.pogo.com/applet-6.2.1.27/gin/gin-ob-assets.cab
    O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.com/applet-6.2.0.37/slots/showbiz-ob-assets.cab
    O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.2.0.30/holdem/holdem-ob-assets.cab
    O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.com/applet-6.1.5.28/turbo21/turbo21-ob-assets.cab
    O16 - DPF: Word Whomp by pogo - http://game1.pogo.com/applet-6.1.5.28/wordwhomp/wordwhomp-ob-assets.cab
    O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.com/applet-6.2.0.30/whackdown/whackdown-ob-assets.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
    O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1113164596514
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{1B4D02F1-A516-4D8A-BF23-E1C03B80AECB}: NameServer = 205.188.146.145
    O17 - HKLM\System\CS1\Services\Tcpip\..\{1B4D02F1-A516-4D8A-BF23-E1C03B80AECB}: NameServer = 205.188.146.145
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited April 2005
    Try this:
    • Click Start>Control Panel>Display
    • Go to the Desktop tab and click on the Customise Desktop button.
    • Go to the Web tab
    • In the web page box, click on the page that is checkmarked and then click the Delete button.
    • Ok your way out of the dialog and check your desktop.
  • FatGrover22
    edited April 2005
    :D

    Thank You soooo much!!!!!!!
    The problem is fixed!
    I really appreciate all the help you have given me!
    Thank you again!
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited April 2005
    Glad to help out! :)

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
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