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Problem with spyware CoolWebSearch
Hi,
Each time I start IExplore, a strange window appears, and the internet adress is about:blank.
I runned AdAware and SpyBootS&D 1.3 with the last available updates. They found a lot of spywares (one of them is CoolWebSearch). I removed them all, and then I rebooted my computer. The problem is still here.
I have Windows 2000 Professional
The log file obtained with Hijack This is :
Logfile of HijackThis v1.99.1
Scan saved at 6:29:29 PM, on 4/22/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\WINNT\mfcdv32.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINNT\apppa32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {927C0C3E-E5AD-5BCC-EE7D-153EE89FF6D4} - C:\WINNT\system32\apprj.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HydarVisionDesktopManager] desk95.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] C:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=050605 serial=dr12wrx-1635484-yrp lang=EN
O4 - HKLM\..\Run: [mfcdv32.exe] C:\WINNT\mfcdv32.exe
O4 - HKLM\..\RunOnce: [apppa32.exe] C:\WINNT\apppa32.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Interface Chat Wanadoo - http://chat4.x-echo.com/version6/Applet/wchatsign.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://fr.encyclopedia.yahoo.com/rsc/tdserver.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2FFDCAF5-2F72-44E6-9C1D-3A9C95514526}: NameServer = 134.197.5.1,134.197.6.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{2FFDCAF5-2F72-44E6-9C1D-3A9C95514526}: NameServer = 134.197.5.1,134.197.6.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{2FFDCAF5-2F72-44E6-9C1D-3A9C95514526}: NameServer = 134.197.5.1,134.197.6.1
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\apifx32.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINNT\System32\IomegaAccess.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINNT\System32\ZipToA.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe
Can anyone help me to remove the spyware ?
Thanks !
Jerome
Each time I start IExplore, a strange window appears, and the internet adress is about:blank.
I runned AdAware and SpyBootS&D 1.3 with the last available updates. They found a lot of spywares (one of them is CoolWebSearch). I removed them all, and then I rebooted my computer. The problem is still here.
I have Windows 2000 Professional
The log file obtained with Hijack This is :
Logfile of HijackThis v1.99.1
Scan saved at 6:29:29 PM, on 4/22/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\WINNT\mfcdv32.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINNT\apppa32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\qceyx.dll/sp.html#27130
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {927C0C3E-E5AD-5BCC-EE7D-153EE89FF6D4} - C:\WINNT\system32\apprj.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HydarVisionDesktopManager] desk95.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] C:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=050605 serial=dr12wrx-1635484-yrp lang=EN
O4 - HKLM\..\Run: [mfcdv32.exe] C:\WINNT\mfcdv32.exe
O4 - HKLM\..\RunOnce: [apppa32.exe] C:\WINNT\apppa32.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Interface Chat Wanadoo - http://chat4.x-echo.com/version6/Applet/wchatsign.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://fr.encyclopedia.yahoo.com/rsc/tdserver.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2FFDCAF5-2F72-44E6-9C1D-3A9C95514526}: NameServer = 134.197.5.1,134.197.6.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{2FFDCAF5-2F72-44E6-9C1D-3A9C95514526}: NameServer = 134.197.5.1,134.197.6.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{2FFDCAF5-2F72-44E6-9C1D-3A9C95514526}: NameServer = 134.197.5.1,134.197.6.1
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\apifx32.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINNT\System32\IomegaAccess.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINNT\System32\ZipToA.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe
Can anyone help me to remove the spyware ?
Thanks !
Jerome
0
Comments
I used AdAware and Spyboot in safe mode this time. They removed a lot of things.
But the problem is still here.
Can anyone help me ? I am really disappointed, since the problem occured on my professional computer.
Thanks !
Jerome
Click Start -> Control Panel -> Add/Remove Programs and uninstall this program if listed.
New.net Application
or
New.net Domains
If neither is listed, download and run this tool.
http://www.new.net/support/uninstall6_38.exe
Reboot and post a new hijackthis log.