Spyware problem

Unknown

Here is the logfile:

Logfile of HijackThis v1.99.1
Scan saved at 01:37:35, on 01.05.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\crypserv.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ntqr.exe
C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\apicj.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/no/nor/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ztilc.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ztilc.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ztilc.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ztilc.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ztilc.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ztilc.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ztilc.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D408CA02-757E-8C7E-C5C1-63DA44B1D61A} - C:\WINDOWS\system32\sdkfh32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programfiler\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ntqr.exe] C:\WINDOWS\system32\ntqr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\RunOnce: [apicj.exe] C:\WINDOWS\system32\apicj.exe
O8 - Extra context menu item: &Google Search - res://c:\programfiler\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programfiler\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programfiler\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\programfiler\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\programfiler\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O12 - Plugin for .spop: C:\Programfiler\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.sf-anytime.com
O16 - DPF: ConferenceRoom Java Client - http://216.152.64.237:7800/java/cr.cab
O16 - DPF: DigiChat Applet - http://62.97.204.69/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: MynetMiniSohbet - http://irc.mynet.com/java/smallcr.cab
O16 - DPF: MynetSohbet - http://irc.mynet.com/java/cr.cab
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/SmileyCentralFWBInitialSetup1.0.0.8-2.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/fdf39857/enter.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/27e1a537e12867966e17/netzip/RdxIE601.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://www.icanal.no/spill/commerce/catalog/classes/ExentCtl.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {9E98E84C-79E1-49C3-82EB-798FCD552EFB} - http://advnt01.com/dialer/internazionale_ver4.CAB
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exe
O16 - DPF: {FFCEABDA-C04E-7F4A-E9B6-DFA72B2F49FB} - http://213.200.210.10/dl/101/NO175_133.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntsa32.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ISEXEng - Unknown owner - C:\WINDOWS\system32\angelex.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FELLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe

Buckeye_Sam

You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.

1. Prepare CWShredder for use:
   • Download CWShredder.
   • Save CWShredder.exe to a convenient location.
   • Please do not do anything with it yet.
2. Prepare AboutBuster for use:
   • Download AboutBuster.
   • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
   • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
   • Click "OK" at the prompt with instructions.
   • Click "Update" and then "Check For Update" to begin the update process.
   • If any updates exist please download them by clicking "Download Update".
   • You should not run the program yet so click "Exit".
3. Prepare cwsserviceremove.reg for use:
   • Download cwsserviceremove.zip.
   • Unzip the contents of cwsserviceremove.zip (cwsserviceremove.reg) to your desktop.
   • Please do not do anything with it yet.

Reconfigure Windows XP to show hidden files:
Click Start. Open My Computer.
Select the Tools menu and click Folder Options. Select the View Tab.

Under the Hidden files and folders heading select "Show hidden files and folders".
Uncheck the "Hide protected operating system files (recommended)" option.
Uncheck the "Hide file extensions for known file types" option.
Click Yes to confirm. Click OK.

Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
To return to normal mode just restart your computer as you normally would.

1. Run CWShredder:
   • Double-click on CWShredder.exe.
   • Click "Fix ->" and click "OK" at the prompt.
   • CWShredder will scan and clean your system of CWS files.
   • Click "Next->" and then "Exit".
2. Remove the offending service:
   • Double-click on cwsserviceremove.reg you downloaded earlier.
   • When it asks you to merge the information to the registry click "Yes".
3. Run AboutBuster and save the logs:
   • Browse to where you saved AboutBuster and run AboutBuster.exe.
   • Click OK at the directions prompt.
   • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
   • Click Yes to allow it to shutdown explorer.exe.
   • It will begin to your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
   • When it has finished, click Save Log. Make sure you save it as I need a copy of it.
4. Clean out temporary files:
   • Start | Run | type cleanmgr | OK
   • Let it scan your system for files to remove.
   • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
   • Click "OK" to remove them.
   • Click "Yes" to confirm the deletion.
5. Restart your computer normally to return to normal mode.
6. Free TrendMicro Housecall scan:
   • Vist the TrendMicro Housecall website.
   • Select your country from the drop-down list and click "Go".
   • Choose "Yes" at the ActiveX Security Warning prompt.
   • Please wait while the Housecall engine is updated.
   • Select the drives to be scanned by placing a check in their respective boxes.
   • Check the "Auto Clean" box.
   • Click "SCAN" in order to begin scanning your system.
   • Please be patient while Housecall scans your system for malicious files.
   • If not auto-cleaned, remove anything it finds.
   • Click "Close" to exit the Housecall scanner.
   • Choose "Yes" at the HouseCall message prompt.
7. Prepare your reply:
   • Please post a fresh HijackThis log
   • Please post the AboutBuster log.
   • Please note any complications you had.

aria

Hi
thanks for help.

Here is a fresh HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:42:49, on 01.05.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\crypserv.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\apicj.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ntqr.exe
C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/no/nor/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F0D6D30E-BA73-7B78-30E2-D479FA6CBF01} - C:\WINDOWS\atlin32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programfiler\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ntqr.exe] C:\WINDOWS\system32\ntqr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\RunOnce: [apicj.exe] C:\WINDOWS\system32\apicj.exe
O8 - Extra context menu item: &Google Search - res://c:\programfiler\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programfiler\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programfiler\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\programfiler\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\programfiler\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O12 - Plugin for .spop: C:\Programfiler\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.sf-anytime.com
O16 - DPF: ConferenceRoom Java Client - http://216.152.64.237:7800/java/cr.cab
O16 - DPF: DigiChat Applet - http://62.97.204.69/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: MynetMiniSohbet - http://irc.mynet.com/java/smallcr.cab
O16 - DPF: MynetSohbet - http://irc.mynet.com/java/cr.cab
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/SmileyCentralFWBInitialSetup1.0.0.8-2.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/fdf39857/enter.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/27e1a537e12867966e17/netzip/RdxIE601.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://www.icanal.no/spill/commerce/catalog/classes/ExentCtl.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {9E98E84C-79E1-49C3-82EB-798FCD552EFB} - http://advnt01.com/dialer/internazionale_ver4.CAB
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exe
O16 - DPF: {FFCEABDA-C04E-7F4A-E9B6-DFA72B2F49FB} - http://213.200.210.10/dl/101/NO175_133.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntsa32.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ISEXEng - Unknown owner - C:\WINDOWS\system32\angelex.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FELLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe

And Buster log here:

Scanned at: 10:08:21 on: 01.05.2005


-- Scan 1

---

About:Buster Version 4.0
Reference List : 26

No ADS found on system
Removed 4 Random Key Entries
Removed! : C:\WINDOWS\system32\wzlqw.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2

---

About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

complications:

I couldn't start TrendMicro Housecall webside. I get a message that the ineternet explorer cause a problem and should close. so i must click "Ok" and then the browser closes totaly. I tried several times but get the same problem.

Another problem is cwsserviceremove.zip. It seems the link/url dosen't work, and can't find the webside. Do you have it in another place?

Buckeye_Sam

Please download CWShredder but don't run it yet.
http://cwshredder.net/bin/CWSInstall.exe


Download Ad-aware SE 1.05 from: http://www.majorgeeks.com/download506.html
Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


Make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ndxlc.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {F0D6D30E-BA73-7B78-30E2-D479FA6CBF01} - C:\WINDOWS\atlin32.dll
O4 - HKLM\..\Run: [ntqr.exe] C:\WINDOWS\system32\ntqr.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\RunOnce: [apicj.exe] C:\WINDOWS\system32\apicj.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/SmileyCentralFWBInitialSetup1.0.0.8-2.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/27e1a537e12867966e17/netzip/RdxIE601.cab
O16 - DPF: {9E98E84C-79E1-49C3-82EB-798FCD552EFB} - http://advnt01.com/dialer/internazionale_ver4.CAB
O16 - DPF: {FFCEABDA-C04E-7F4A-E9B6-DFA72B2F49FB} - http://213.200.210.10/dl/101/NO175_133.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntsa32.exe (file missing)


Reboot your computer into Safe Mode


Now run CWShredder, making sure to click "Fix".


Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\ntsa32.exe
C:\WINDOWS\atlin32.dll
C:\WINDOWS\ndxlc.dll
C:\WINDOWS\system32\ntqr.exe
C:\WINDOWS\system32\apicj.exe
C:\PROGRA~1\NEWDOT~1


Run a full scan with Adaware.

Reboot your computer to go back to normal mode and post a new log.

aria

I don't know which file should I delete when you ask me to delete C:\PROGRA~1\NEWDOT~1

I search for the newdot on my PC and found many dll files with name newdotnet_38.dll in the c:\documents and settings\all users\porgramdata\spybot -search & destroy\recovery\newnet121.zip
....\\newnet116.zip
....\\newnet13.zip
and so on.

I also found a folder name "NewDotNet" in c:\programfiles with a just one dll(newdotnet6_38.dll) in it.

Should I delete all these files?

aria

Hi again

Here is a fresh HJT log. It looks better now, but i'm worry about these lines:

O23 - Service: ISEXEng - Unknown owner - C:\WINDOWS\system32\angelex.exe (file missing)

O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntsa32.exe (file missing)

Are they harmless?
Is there anything else I should do?


Logfile of HijackThis v1.99.1
Scan saved at 18:09:18, on 01.05.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\crypserv.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/no/nor/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programfiler\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: &Google Search - res://c:\programfiler\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programfiler\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programfiler\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\programfiler\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\programfiler\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O12 - Plugin for .spop: C:\Programfiler\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.sf-anytime.com
O16 - DPF: ConferenceRoom Java Client - http://216.152.64.237:7800/java/cr.cab
O16 - DPF: DigiChat Applet - http://62.97.204.69/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: MynetMiniSohbet - http://irc.mynet.com/java/smallcr.cab
O16 - DPF: MynetSohbet - http://irc.mynet.com/java/cr.cab
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/fdf39857/enter.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://www.icanal.no/spill/commerce/catalog/classes/ExentCtl.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntsa32.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ISEXEng - Unknown owner - C:\WINDOWS\system32\angelex.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FELLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe

Buckeye_Sam

You are right, those lines are bad.

Reboot your computer into Safe Mode

Click Start -> Run -> (type) services.msc

Scroll down and find the service called Remote Procedure Call (RPC) Helper When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.

Disable ISEXEng also.


Run Hijackthis and click on Open the Misc Tools section -> Delete an NT Service
Copy and paste this into the text box and click OK.

11Fßä#·ºÄÖ`I

and

ISEXEng


Reboot and post a new hijackthis log.

aria

I managed to delete ISEXEng, but I got this message when I tried to delete the other one:

"Service '11Fßä#·ºÄÖ`I' was not found in the Registry. Make sure you entered the short name of the service., vbExclamtion"


What should I do now?

Buckeye_Sam

That error comes up sometimes if the service is deleted, or the name changed. Please post a new hijackthis and let's see if it's still there.

aria

This one is when the Startup "Type for Remote Procedure Call (RPC)" is Disabled. As you can see it is gone:

Logfile of HijackThis v1.99.1
Scan saved at 14:34:09, on 02.05.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\crypserv.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\hijackthis.exe
C:\WINDOWS\system32\mmc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/no/nor/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programfiler\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: &Google Search - res://c:\programfiler\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programfiler\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programfiler\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\programfiler\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\programfiler\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O12 - Plugin for .spop: C:\Programfiler\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.sf-anytime.com
O16 - DPF: ConferenceRoom Java Client - http://216.152.64.237:7800/java/cr.cab
O16 - DPF: DigiChat Applet - http://62.97.204.69/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: MynetMiniSohbet - http://irc.mynet.com/java/smallcr.cab
O16 - DPF: MynetSohbet - http://irc.mynet.com/java/cr.cab
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/fdf39857/enter.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://www.icanal.no/spill/commerce/catalog/classes/ExentCtl.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FELLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe

But as soon as I able it to automatic, it comes back:

Logfile of HijackThis v1.99.1
Scan saved at 14:39:31, on 02.05.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\crypserv.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\mmc.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/no/nor/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programfiler\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: &Google Search - res://c:\programfiler\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programfiler\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programfiler\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\programfiler\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\programfiler\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O12 - Plugin for .spop: C:\Programfiler\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.sf-anytime.com
O16 - DPF: ConferenceRoom Java Client - http://216.152.64.237:7800/java/cr.cab
O16 - DPF: DigiChat Applet - http://62.97.204.69/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: MynetMiniSohbet - http://irc.mynet.com/java/smallcr.cab
O16 - DPF: MynetSohbet - http://irc.mynet.com/java/cr.cab
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/fdf39857/enter.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://www.icanal.no/spill/commerce/catalog/classes/ExentCtl.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntsa32.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FELLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe

Buckeye_Sam

Follow my previous instructions, but make sure there is a space at the beginning.

" 11Fßä#·ºÄÖ`I" <-- enter without the quotes.

aria

Finaly I get rid of it. Here is a fresh HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 21:15:25, on 02.05.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\crypserv.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\mmc.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\Programfiler\Outlook Express\msimn.exe
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/no/nor/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programfiler\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: &Google Search - res://c:\programfiler\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programfiler\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programfiler\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\programfiler\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\programfiler\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O10 - Unknown file in Winsock LSP: c:\websphere\studio40\pagedetailer\wd_ws2s.lsp
O12 - Plugin for .spop: C:\Programfiler\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.sf-anytime.com
O16 - DPF: ConferenceRoom Java Client - http://216.152.64.237:7800/java/cr.cab
O16 - DPF: DigiChat Applet - http://62.97.204.69/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: MynetMiniSohbet - http://irc.mynet.com/java/smallcr.cab
O16 - DPF: MynetSohbet - http://irc.mynet.com/java/cr.cab
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/fdf39857/enter.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://www.icanal.no/spill/commerce/catalog/classes/ExentCtl.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FELLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe

Buckeye_Sam

Good job! Your log is clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
   
   You can find instructions on how to enable and reenable system restore here:
   
   Managing Windows Millenium System Restore
   
   or
   
   Windows XP System Restore Guide
   
   Renable system restore with instructions from tutorial above
   
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
         
      2. Change the Download unsigned ActiveX controls to Disable
         
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
         
      4. Change the Installation of desktop items to Prompt
         
      5. Change the Launching programs and files in an IFRAME to Prompt
         
      6. Change the Navigate sub-frames across different domains to Prompt
         
      7. When all these settings have been made, click on the OK button.
         
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
   5. Next press the Apply button and then the OK to exit the Internet Properties page.
   
   
3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
   
   See this link for a listing of some online & their stand-alone antivirus programs:
   
   Virus, Spyware, and Malware Protection and Removal Resources
   
   
4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
   
   For a tutorial on Firewalls and a listing of some available ones see the link below:
   
   Understanding and Using Firewalls
   
   
6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
   
   
7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
   
   A tutorial on installing & using this product can be found here:
   
   Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
   
   
8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
   
   A tutorial on installing & using this product can be found here:
   
   Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
   
   
9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
   
   A tutorial on installing & using this product can be found here:
   
   Using SpywareBlaster to protect your computer from Spyware and Malware
   
   
10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

aria

Thank you so much for your help. You are my angel

Buckeye_Sam

Well, thank you. I'm glad I could help.