Khm3rboid - hsa

Unknown

I have the same problem i am unable to remove HSA and the 2 other programs hereis my log if any one can tell me wat i need to remove that would be a big help

Logfile of HijackThis v1.99.1
Scan saved at 6:16:39 PM, on 5/2/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\SndMon16.exe
C:\WINDOWS\system32\d3sg32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\ICQ\ICQ.exe
C:\Program Files\InterMute\AdSubtract\AdSub.exe
C:\WINDOWS\netgy32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\hijackthis_199\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:1046
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\user\Application Data\Mozilla\Profiles\default\4sp9oypf.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {C0F0D7AF-AA3B-0ABB-CC5A-EC478788E838} - C:\WINDOWS\sdksh32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [runtimes19] C:\Program Files\Internet Explorer\PLUGINS\runtimes.exe
O4 - HKLM\..\Run: [22pZ] C:\documents and settings\user\local settings\temp\22pZ.exe
O4 - HKLM\..\Run: [AutoLoaderxF261aOkKRac] "C:\WINDOWS\System32\dsapl1.exe" /PC="AM.ICMD" /HideUninstall /HideDir
O4 - HKLM\..\Run: [] C:\Program Files\winbas12.exe
O4 - HKLM\..\Run: [SysSearch] REGEDIT.EXE -s c:\ireg.reg
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [ronuSfUB] C:\documents and settings\user\local settings\temp\ronuSfUB.exe
O4 - HKLM\..\Run: [DeskMateAutoUpdate] C:\PROGRA~1\DESKMA~1\DeskMateAutoUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [chin more second does] C:\Documents and Settings\All Users\Application Data\Activetypechinmore\locks surf.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Windows Sound32] SndMon16.exe
O4 - HKLM\..\Run: [PZZaIqRCl] C:\windows\system32\PZZaIqRCl.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [msn6.exe] C:\Program Files\MSN\MSNCoreFiles\msn6.exe
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe
O4 - HKLM\..\Run: [netgy32.exe] C:\WINDOWS\netgy32.exe
O4 - HKLM\..\RunServices: [Windows Sound32] SndMon16.exe
O4 - HKLM\..\RunOnce: [Windows Sound32] SndMon16.exe
O4 - HKLM\..\RunOnce: [d3sg32.exe] C:\WINDOWS\system32\d3sg32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [asianavenue email alert] C:\Program Files\email alert\asianavenue\asavalert.exe -auto
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner\RegClean.exe"
O4 - HKCU\..\Run: [Windows Sound32] SndMon16.exe
O4 - HKCU\..\RunOnce: [Windows Sound32] SndMon16.exe
O4 - Startup: AdSubtract.lnk = C:\Program Files\InterMute\AdSubtract\AdSub.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: AdSubtract: Bypass Site - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/360
O8 - Extra context menu item: AdSubtract: Cloak Image - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/361
O8 - Extra context menu item: AdSubtract: Report Site - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/359
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://prefix.asianavenue.com
O15 - Trusted Zone: http://www.asianavenue.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697519} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_aac.cab
O16 - DPF: {F72BC3F0-6C20-4793-9DDA-258589D8A907} - http://akamai.downloadv3.com/binaries/IA/netslv32_EN_XP.cab
O18 - Protocol hijack: mhtml -
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\sdkzb.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Buckeye_Sam

Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Viewpoint Manager
Viewpoint Media Player


Please download CWShredder but don't run it yet.


Download Ad-aware SE 1.05
Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


Make sure that you can VIEW ALL HIDDEN FILES.

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rmnov.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {C0F0D7AF-AA3B-0ABB-CC5A-EC478788E838} - C:\WINDOWS\sdksh32.dll
O4 - HKLM\..\Run: [runtimes19] C:\Program Files\Internet Explorer\PLUGINS\runtimes.exe
O4 - HKLM\..\Run: [22pZ] C:\documents and settings\user\local settings\temp\22pZ.exe
O4 - HKLM\..\Run: [AutoLoaderxF261aOkKRac] "C:\WINDOWS\System32\dsapl1.exe" /PC="AM.ICMD" /HideUninstall /HideDir
O4 - HKLM\..\Run: [] C:\Program Files\winbas12.exe
O4 - HKLM\..\Run: [SysSearch] REGEDIT.EXE -s c:\ireg.reg
O4 - HKLM\..\Run: [ronuSfUB] C:\documents and settings\user\local settings\temp\ronuSfUB.exe
O4 - HKLM\..\Run: [DeskMateAutoUpdate] C:\PROGRA~1\DESKMA~1\DeskMateAutoUpdate.exe
O4 - HKLM\..\Run: [chin more second does] C:\Documents and Settings\All Users\Application Data\Activetypechinmore\locks surf.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows Sound32] SndMon16.exe
O4 - HKLM\..\Run: [PZZaIqRCl] C:\windows\system32\PZZaIqRCl.exe
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [netgy32.exe] C:\WINDOWS\netgy32.exe
O4 - HKLM\..\RunServices: [Windows Sound32] SndMon16.exe
O4 - HKLM\..\RunOnce: [Windows Sound32] SndMon16.exe
O4 - HKLM\..\RunOnce: [d3sg32.exe] C:\WINDOWS\system32\d3sg32.exe
O4 - HKCU\..\Run: [Windows Sound32] SndMon16.exe
O4 - HKCU\..\RunOnce: [Windows Sound32] SndMon16.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {F72BC3F0-6C20-4793-9DDA-258589D8A907} - http://akamai.downloadv3.com/binari...slv32_EN_XP.cab
O18 - Protocol hijack: mhtml -
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\sdkzb.exe (file missing)


Reboot your computer into SAFE MODE


Now run CWShredder, making sure to click "Fix".


Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\system32\sdkzb.exe
C:\WINDOWS\System32\SndMon16.exe
C:\WINDOWS\system32\d3sg32.exe
C:\windows\system32\PZZaIqRCl.exe
C:\WINDOWS\System32\dsapl1.exe
C:\WINDOWS\system32\rmnov.dll
C:\WINDOWS\netgy32.exe
C:\WINDOWS\sdksh32.dll
c:\ireg.reg
C:\Documents and Settings\All Users\Application Data\Activetypechinmore
C:\Program Files\Viewpoint
C:\PROGRA~1\DESKMA~1
C:\Program Files\winbas12.exe
C:\Program Files\Internet Explorer\PLUGINS\runtimes.exe


Run a full scan with Adaware.

Reboot your computer to go back to normal mode.


Please run at least two of these online scans.
Make sure they are set to clean automatically:

http://www.pandasoftware.com/activescan/com/activescan_principal.htm

http://www.bitdefender.com/scan/licence.php

http://housecall.trendmicro.com/housecall/start_corp.asp

There will be files that these scans will not remove. Please include that information in your next post.


Reboot and post a new hijackthis log.

Khm3rboid

I followed ur directions and here is da refresh log. And thank you for helping me.

The files that can't be removed is
C:\WINDOWS\system32\crrr.exe
C:\WINDOWS\d3nv32.exe.bak

Logfile of HijackThis v1.99.1
Scan saved at 8:01:50 PM, on 5/5/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\crrr.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterMute\AdSubtract\AdSub.exe
C:\PROGRA~1\ICQ\ICQ.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\d3nv32.exe
C:\HJT\hijackthis_199\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =

Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyServer = http=localhost:1040
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine",

"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5

Csearchplugins%5CSBWeb_01.src"); (C:\Documents and

Settings\user\Application

Data\Mozilla\Profiles\default\4sp9oypf.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {791AD8C2-8309-DD29-AC2E-E41973BCE57F}

- C:\WINDOWS\apinl.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus -

{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program

Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common

Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common

Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check]

C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [tgcmd] "C:\Program

Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds]

C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program

Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]

C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone

Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [msn6.exe] C:\Program

Files\MSN\MSNCoreFiles\msn6.exe
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe
O4 - HKLM\..\Run: [d3nv32.exe] C:\WINDOWS\d3nv32.exe
O4 - HKLM\..\RunOnce: [crrr.exe] C:\WINDOWS\system32\crrr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program

Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shareaza] "C:\Program

Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [asianavenue email alert] C:\Program Files\email

alert\asianavenue\asavalert.exe -auto
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry

Cleaner\RegClean.exe"
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Startup: AdSubtract.lnk = C:\Program

Files\InterMute\AdSubtract\AdSub.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program

Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: AdSubtract: Bypass Site -

res://C:\Program Files\interMute\AdSubtract\AdSub.exe/360
O8 - Extra context menu item: AdSubtract: Cloak Image -

res://C:\Program Files\interMute\AdSubtract\AdSub.exe/361
O8 - Extra context menu item: AdSubtract: Report Site -

res://C:\Program Files\interMute\AdSubtract\AdSub.exe/359
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program

files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd}

- C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ -

{6224f700-cba3-4071-b251-47cb894244cd} -

C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: ComcastHSI -

{669B269B-0D4E-41FB-A3D8-FD67CA94F646} -

http://www.comcast.net/ (file missing)
O9 - Extra button: Support -

{8828075D-D097-4055-AA02-2DBFA9D85E8A} -

http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4}

- http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45}

- C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: ICQ Lite -

{B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program

Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite -

{B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program

Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug -

{AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program

Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://prefix.asianavenue.com
O15 - Trusted Zone: http://www.asianavenue.com
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall

Control) -

http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.c

om/housecall/xscan53.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000}

(YahooYMailTo Class) -

http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_41

6.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook

Class) -

http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocom

plete.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697519} (NsvPlayX

Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_aac.cab
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) -

Unknown owner - C:\WINDOWS\system32\sdkzb.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) -

Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -

Symantec Corporation - C:\Program Files\Norton

AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) -

Symantec Corporation - C:\Program Files\Norton

AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. -

C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec

Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) -

Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\Security

Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Buckeye_Sam

Something is wrong with your log when you pasted it. I can't read it like that. Please post a new hijackthis log.

Khm3rboid

okay

Khm3rboid

Logfile of HijackThis v1.99.1
Scan saved at 8:43:24 PM, on 5/6/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\crrr.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterMute\AdSubtract\AdSub.exe
C:\PROGRA~1\ICQ\ICQ.exe
C:\WINDOWS\ntxk.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\hijackthis_199\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:1049
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\user\Application Data\Mozilla\Profiles\default\4sp9oypf.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {791AD8C2-8309-DD29-AC2E-E41973BCE57F} - C:\WINDOWS\apinl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [msn6.exe] C:\Program Files\MSN\MSNCoreFiles\msn6.exe
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe
O4 - HKLM\..\Run: [ntxk.exe] C:\WINDOWS\ntxk.exe
O4 - HKLM\..\RunOnce: [crrr.exe] C:\WINDOWS\system32\crrr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [asianavenue email alert] C:\Program Files\email alert\asianavenue\asavalert.exe -auto
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner\RegClean.exe"
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Startup: AdSubtract.lnk = C:\Program Files\InterMute\AdSubtract\AdSub.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: AdSubtract: Bypass Site - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/360
O8 - Extra context menu item: AdSubtract: Cloak Image - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/361
O8 - Extra context menu item: AdSubtract: Report Site - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/359
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://prefix.asianavenue.com
O15 - Trusted Zone: http://www.asianavenue.com
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697519} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_aac.cab
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\sdkzb.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Buckeye_Sam

Much better...thank you.

Please download CWShredder but don't run it yet.


Download Ad-aware SE 1.05
Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


Make sure that you can VIEW ALL HIDDEN FILES.

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ntzqf.dll/sp.html#12047
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {791AD8C2-8309-DD29-AC2E-E41973BCE57F} - C:\WINDOWS\apinl.dll
O4 - HKLM\..\Run: [ntxk.exe] C:\WINDOWS\ntxk.exe
O4 - HKLM\..\RunOnce: [crrr.exe] C:\WINDOWS\system32\crrr.exe
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\sdkzb.exe (file missing)


Reboot your computer into SAFE MODE


Now run CWShredder, making sure to click "Fix".


Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\system32\sdkzb.exe
C:\WINDOWS\system32\crrr.exe
C:\WINDOWS\system32\ntzqf.dll
C:\WINDOWS\ntxk.exe
C:\WINDOWS\apinl.dll



Run a full scan with Adaware.

Reboot your computer to go back to normal mode and post a new log.

Khm3rboid

Logfile of HijackThis v1.99.1
Scan saved at 11:57:56 AM, on 5/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\InterMute\AdSubtract\AdSub.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\hijackthis_199\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:1045
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\user\Application Data\Mozilla\Profiles\default\4sp9oypf.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: AdSubtract Toolbar - {F14AABDD-0232-4e5a-9B52-4178AC0A62B5} - C:\WINDOWS\System32\adsubtb.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [asianavenue email alert] C:\Program Files\email alert\asianavenue\asavalert.exe -auto
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner\RegClean.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: AdSubtract.lnk = C:\Program Files\InterMute\AdSubtract\AdSub.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: AdSubtract: Bypass Site - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/360
O8 - Extra context menu item: AdSubtract: Cloak Image - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/361
O8 - Extra context menu item: AdSubtract: Report Site - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/359
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://prefix.asianavenue.com
O15 - Trusted Zone: http://www.asianavenue.com
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697519} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_aac.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Khm3rboid

hey i check it the HSA and others are now gone. Thanks.

Khm3rboid

But my yahoo search engine still doesn't work

Buckeye_Sam

Khm3rboid wrote:

But my yahoo search engine still doesn't work

I'm not sure what you mean here. Do you mean that you can't get to Yahoo's web site? Or do you have a Yahoo program on your computer that doesn't work?

Khm3rboid

i mean i have a yahoo program that doesn't work. Sorry about my wording.

Buckeye_Sam

HSA shouldn't effect any of your Yahoo programs. I'd recommend uninstalling and reinstalling the program.

Khm3rboid

okay thanks

Buckeye_Sam

Any other problems?

Khm3rboid

No other problems and thanks 4 asking

Buckeye_Sam

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
   
   You can find instructions on how to enable and reenable system restore here:
   
   Managing Windows Millenium System Restore
   
   or
   
   Windows XP System Restore Guide
   
   Renable system restore with instructions from tutorial above
   
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
         
      2. Change the Download unsigned ActiveX controls to Disable
         
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
         
      4. Change the Installation of desktop items to Prompt
         
      5. Change the Launching programs and files in an IFRAME to Prompt
         
      6. Change the Navigate sub-frames across different domains to Prompt
         
      7. When all these settings have been made, click on the OK button.
         
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
   5. Next press the Apply button and then the OK to exit the Internet Properties page.
   
   
3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
   
   See this link for a listing of some online & their stand-alone antivirus programs:
   
   Virus, Spyware, and Malware Protection and Removal Resources
   
   
4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
   
   For a tutorial on Firewalls and a listing of some available ones see the link below:
   
   Understanding and Using Firewalls
   
   
6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
   
   
7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
   
   A tutorial on installing & using this product can be found here:
   
   Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
   
   
8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
   
   A tutorial on installing & using this product can be found here:
   
   Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
   
   
9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
   
   A tutorial on installing & using this product can be found here:
   
   Using SpywareBlaster to protect your computer from Spyware and Malware
   
   
10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.