The ACE needs help removing Trojan-spy.html.smitfraud.c Details inside

First of all i just like to thank everyone that takes time to look at everyones problems and try help out as much as they can.

Now i recently just caught this Trojan-spy.html.smitfraud.c on my computer i belive 3 or 4 days ago, now ive read and followed the instruction with the hijackthis, ad-adware and spybot instructions.

Below are details of the problem and also my log file, i appreciate anyone who takes time to help out :D

Problems
The desktop screen is blue with the error message and alot of unwanted icons placed which i cannot get rid of or change the desktop back

I see a red circle with an X on my bottom right screen where all the icons sit it will show message of unwanted pop ups, spyware and virus alert

Homepage is set to some kind of ad page also my browser will turn into affensive material by itself

Log details (from hijackthis)

Logfile of HijackThis v1.99.1
Scan saved at 5:58:36 PM, on 5/9/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\bsw.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\JC\Desktop\downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [WindowsFY] c:\bsw.exe
O4 - HKCU\..\Run: [Spyware Vanisher] C:\spywarevanisher-free\FreeScanner.exe -FastScan
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Microsoft AntiSpyware helper - {8E835092-255B-4C14-B510-9C8D3F6E2C96} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8E835092-255B-4C14-B510-9C8D3F6E2C96} - (no file) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://www.flyordie.com/pub/dl/msjavx86.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4EEF43EA-92B5-464A-B991-DFFA0B1E31EB}: NameServer = 202.27.184.3,202.27.184.5
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe


I hope ive done everything or close to everything right, if not please direct me in the right place/possition

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Make sure that you can VIEW ALL HIDDEN FILES.

    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O4 - HKCU\..\Run: [WindowsFY] c:\bsw.exe
    O9 - Extra button: Microsoft AntiSpyware helper - {8E835092-255B-4C14-B510-9C8D3F6E2C96} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8E835092-255B-4C14-B510-9C8D3F6E2C96} - (no file) (HKCU)
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)



    Reboot your computer into SAFE MODE

    Then delete these files or directories (Do not be concerned if they do not exist):

    C:\wp.exe
    C:\wp.bmp
    c:\bsw.exe
    c:\bsw.bmp
    C:\Windows\sites.ini
    C:\Windows\popuper.exe
    C:\WINDOWS\System32\wldr.dll
    C:\Windows\System32\helper.exe
    C:\Windows\System32\intmonp.exe
    C:\Windows\System32\msmsgs.exe
    C:\Windows\System32\ole32vbs.exe
    C:\Windows\system32\msole32.exe



    Reboot your computer to go back to normal mode and post a new log.
  • edited May 2005
    Thanks for your reply, i followed the steps you gave and got rid of the blue screen with error message

    heres my new log

    Logfile of HijackThis v1.99.1
    Scan saved at 9:05:01 PM, on 5/10/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AIM\aim.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Documents and Settings\JC\Desktop\downloads\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/
    F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [Spyware Vanisher] C:\spywarevanisher-free\FreeScanner.exe -FastScan
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
    O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://www.flyordie.com/pub/dl/msjavx86.exe
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4EEF43EA-92B5-464A-B991-DFFA0B1E31EB}: NameServer = 202.27.184.3,202.27.184.5
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

    Thanks again
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Spyware Vanisher is a rogue program. I recommend uninstalling it.
    http://www.spywarewarrior.com/rogue_anti-spyware.htm


    Past that, your log is clean!

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
  • edited May 2005
    Hey again, thanks for replying again

    I looked under add/remove program to remove Spyware Vanisher but it does not list it in there so in other words its already uninstalled?

    I also changed the security settings


    Now im still getting these unwanted shortcut icons on my desktop and still have http://www.newgenlook.info/ad/ad0058/ set as homepage even tho i change it it still goes back

    Also im getting pop up windows of Explicit material (porn)

    The red x still shows on my icon list

    How can i solve these problems?

    Thanks for your help
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Please download CWShredder and run it Safe Mode.
    http://cwshredder.net/bin/CWSInstall.exe


    Fix this line with Hijackthis.
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/


    Reboot and post a new hijackthis log.
  • edited May 2005
    Please download CWShredder and run it Safe Mode.
    http://cwshredder.net/bin/CWSInstall.exe
    Did this, scanned in safe mode and nothing happened said WSC was not found or something along those lines

    Fix this line with Hijackthis.
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/
    Reboot and post a new hijackthis log.

    Checked the 0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/ in hijackthis NUMBER OF TIMES and still it comes back up when i scan for a new log, below is the latest log

    Logfile of HijackThis v1.99.1
    Scan saved at 4:40:01 PM, on 5/13/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AIM\aim.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Documents and Settings\JC\Desktop\downloads\HijackThis.exe
    C:\WINDOWS\System32\wuauclt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/
    F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://www.flyordie.com/pub/dl/msjavx86.exe
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4EEF43EA-92B5-464A-B991-DFFA0B1E31EB}: NameServer = 202.27.184.3,202.27.184.5
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Please check for the existence of these files. Let me know if you have them.

    C:\WINDOWS\System32\param32.dll
    C:\WINDOWS\System32\guninst.exe
    C:\WINDOWS\System32\popup_bl.dll



    Download FindIt's.zip to your desktop: http://forums.net-integration.net/index.php?act=Attach&type=post&id=142443

    1. Unzip/extract the files inside to a folder on your desktop.
    2. Open the folder and run FindIt's.bat and wait for notepad to open a text file. It will take awhile so please be patient ...
    3. Then post the results here please,
  • edited May 2005
    Please check for the existence of these files. Let me know if you have them.

    C:\WINDOWS\System32\param32.dll
    C:\WINDOWS\System32\guninst.exe
    C:\WINDOWS\System32\popup_bl.dll

    Yes those 3 files are there

    Download FindIt's.zip to your desktop: http://forums.net-integration.net/index.php?act=Attach&type=post&id=142443

    1. Unzip/extract the files inside to a folder on your desktop.
    2. Open the folder and run FindIt's.bat and wait for notepad to open a text file. It will take awhile so please be patient ...
    3. Then post the results here please,

    When i try to run this a message pops up saying..

    C:\WINDOWS\System32\cmd.exe
    C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitalbe for running MS-DOS and Microsoft Windows Applications. Choose 'Close' to terminate the application

    Close Ignore
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Delete these files:

    C:\WINDOWS\System32\param32.dll
    C:\WINDOWS\System32\guninst.exe
    C:\WINDOWS\System32\popup_bl.dll



    Now look in C:\Windows\Repair for a file named autoexec.nt Right click on the file, select copy, then go to C:\Windows\System32 and right click, select Paste.

    Now see if you can get a log from FindIt.bat

    Also post a new hijackthis log.
  • edited May 2005
    Delete these files:

    C:\WINDOWS\System32\param32.dll
    C:\WINDOWS\System32\guninst.exe
    C:\WINDOWS\System32\popup_bl.dll

    Deleted
    C:\WINDOWS\System32\guninst.exe
    C:\WINDOWS\System32\popup_bl.dll


    But couldnt delete C:\WINDOWS\System32\param32.dll

    Say:

    Cannot Delete param32:Access is denied

    Make sure the disk is not full or write-protected and that the file is not currently in use.


    Now look in C:\Windows\Repair for a file named autoexec.nt Right click on the file, select copy, then go to C:\Windows\System32 and right click, select Paste.

    Now see if you can get a log from FindIt.bat

    Heres the log from FindIt.bat

    Microsoft Windows XP [Version 5.1.2600]
    The current date is: Mon 05/16/2005
    PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
    »»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»


    »»»»»»»»»»»»»»»»»»»»»»»» aurora Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»


    »»»»»»»»»»»»»»»»»»»»»»»» Suspect's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    Dont delete file's in the section without guidance
    If any doubt back them up first


    »»»»» lagitamate file's can/will show in this section.

    »»»»»»»»»»»»»»»»»»»»»»»» Buddy file's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

    »»»»»»»»»»»»»»»»»»»»»»»» SAHAgent Files found »»»»»»»»»»»»»»»»»»»»»»»»»

    »»»»»»»»»»»»»»»»»»»»»»»» Misc checks »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


    »»»»» Checking Windir\svcproc.exe and nail.exe.

    »»»»» Checking for System32\DrPMon.dll.

    »»»»» Check for Windows\SYSTEM32\cache32_rtneg* folder.

    Volume in drive C has no label.
    Volume Serial Number is 4493-C64F

    Directory of C:\WINDOWS\SYSTEM32

    »»»»» Checking for SAHAgent ico files.
    Volume in drive C has no label.
    Volume Serial Number is 4493-C64F

    Directory of C:\WINDOWS\system32

    05/07/2005 12:33 AM 766 Air Tickets.ico
    05/07/2005 12:33 AM 4,286 Big Tits.ico
    05/07/2005 12:33 AM 766 BlackJack.ico
    05/07/2005 12:33 AM 2,238 Britney Spears.ico
    05/07/2005 12:33 AM 2,238 Car Insurance.ico
    05/07/2005 12:33 AM 2,238 Cigarettes.ico
    05/07/2005 12:33 AM 4,606 Credit Card.ico
    05/07/2005 12:33 AM 2,238 Cruises.ico
    05/07/2005 12:33 AM 2,238 Forex Trading.ico
    05/07/2005 12:33 AM 4,286 Lesbian Sex.ico
    05/07/2005 12:33 AM 2,238 MP3.ico
    05/07/2005 12:33 AM 2,238 Online Betting.ico
    05/07/2005 12:33 AM 766 Online Casino.ico
    05/07/2005 12:33 AM 4,286 Oral Sex.ico
    05/07/2005 12:33 AM 766 Party Poker.ico
    05/07/2005 12:33 AM 766 Pharmacy.ico
    05/07/2005 12:33 AM 766 Phentermine.ico
    05/07/2005 12:33 AM 4,286 Pornstars.ico
    05/07/2005 12:33 AM 4,534 Remove Spyware.ico
    05/07/2005 12:33 AM 2,238 Viagra.ico
    20 File(s) 48,784 bytes
    0 Dir(s) 1,141,764,096 bytes free

    »»»»»»»»»»»»»»»»»»»»»»»».
    Also post a new hijackthis log.

    New log

    Logfile of HijackThis v1.99.1
    Scan saved at 5:04:03 PM, on 5/16/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AIM\aim.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\JC\Desktop\downloads\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/
    F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://www.flyordie.com/pub/dl/msjavx86.exe
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4EEF43EA-92B5-464A-B991-DFFA0B1E31EB}: NameServer = 202.27.184.3,202.27.184.5
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

    Thanks again for your help
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Download the Pocket Killbox.

    Unzip the contents of KillBox.zip to a convenient location and then double-click on KillBox.exe to launch the program.
    • Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:


        C:\WINDOWS\System32\param32.dll
        C:\WINDOWS\system32\Air Tickets.ico
        C:\WINDOWS\system32\Big Tits.ico
        C:\WINDOWS\system32\BlackJack.ico
        C:\WINDOWS\system32\Britney Spears.ico
        C:\WINDOWS\system32\Car Insurance.ico
        C:\WINDOWS\system32\Cigarettes.ico
        C:\WINDOWS\system32\Credit Card.ico
        C:\WINDOWS\system32\Cruises.ico
        C:\WINDOWS\system32\Forex Trading.ico
        C:\WINDOWS\system32\Lesbian Sex.ico
        C:\WINDOWS\system32\MP3.ico
        C:\WINDOWS\system32\Online Betting.ico
        C:\WINDOWS\system32\Online Casino.ico
        C:\WINDOWS\system32\Oral Sex.ico
        C:\WINDOWS\system32\Party Poker.ico
        C:\WINDOWS\system32\Pharmacy.ico
        C:\WINDOWS\system32\Phentermine.ico
        C:\WINDOWS\system32\Pornstars.ico
        C:\WINDOWS\system32\Remove Spyware.ico
        C:\WINDOWS\system32\Viagra.ico


      [*]Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.
      [*]Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

      Your system will reboot now.



      Fix this line with hijackthis.

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgenlook.info/ad/ad0058/



      Reboot once more and post a new hijackthis log.
    • edited May 2005
      Things are looking really good!! :D The red circle white x is now gone from the icon tray,

      Fixed that line in Hijackthis and home page can now be set :D

      Here my new log

      Logfile of HijackThis v1.99.1
      Scan saved at 8:54:01 PM, on 5/17/2005
      Platform: Windows XP (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 (6.00.2600.0000)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\Explorer.EXE
      C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
      C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
      C:\Program Files\Common Files\Real\Update_OB\realsched.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\AIM\aim.exe
      C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
      C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
      C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\WINDOWS\system32\NOTEPAD.EXE
      C:\WINDOWS\System32\wuauclt.exe
      C:\WINDOWS\system32\NOTEPAD.EXE
      C:\Documents and Settings\JC\Desktop\downloads\HijackThis.exe

      F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
      O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
      O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
      O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
      O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
      O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
      O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
      O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
      O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
      O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
      O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
      O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
      O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
      O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
      O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
      O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://www.flyordie.com/pub/dl/msjavx86.exe
      O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
      O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
      O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
      O17 - HKLM\System\CCS\Services\Tcpip\..\{4EEF43EA-92B5-464A-B991-DFFA0B1E31EB}: NameServer = 202.27.184.3,202.27.184.5
      O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
      O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
      O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    • Buckeye_SamBuckeye_Sam Columbus, Ohio
      edited May 2005
      Your log looks clean to me.

      Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
      1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

        You can find instructions on how to enable and reenable system restore here:

        Managing Windows Millenium System Restore

        or

        Windows XP System Restore Guide

        Renable system restore with instructions from tutorial above

      2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
        1. From within Internet Explorer click on the Tools menu and then click on Options.
        2. Click once on the Security tab
        3. Click once on the Internet icon so it becomes highlighted.
        4. Click once on the Custom Level button.
          1. Change the Download signed ActiveX controls to Prompt
          2. Change the Download unsigned ActiveX controls to Disable
          3. Change the Initialize and script ActiveX controls not marked as safe to Disable
          4. Change the Installation of desktop items to Prompt
          5. Change the Launching programs and files in an IFRAME to Prompt
          6. Change the Navigate sub-frames across different domains to Prompt
          7. When all these settings have been made, click on the OK button.
          8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
        5. Next press the Apply button and then the OK to exit the Internet Properties page.

      3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

        See this link for a listing of some online & their stand-alone antivirus programs:

        Virus, Spyware, and Malware Protection and Removal Resources

      4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

      5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

        For a tutorial on Firewalls and a listing of some available ones see the link below:

        Understanding and Using Firewalls

      6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

      7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

        A tutorial on installing & using this product can be found here:

        Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

      8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

        A tutorial on installing & using this product can be found here:

        Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

      9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

        A tutorial on installing & using this product can be found here:

        Using SpywareBlaster to protect your computer from Spyware and Malware

      10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
      Follow this list and your potential for being infected again will reduce dramatically.
    • edited May 2005
      Thank you VERY MUCH for your help
    This discussion has been closed.