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Hijack This file included. Plz help me remove anything that you see causing troubles

Unknown
edited May 2005 in Spyware & Virus Removal
Hi, thanks for looking at this. I have run both Spybot Search and Destroy and Adware, then ran Norton as well and removed a TON of stuff. It pretty much started with that darned Aurora thing :( Can you guys help me get rid of the rest of it please? Also I have this annoying Elite Toolbar that keeps showing up too and I need to get rid of it too. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 5:50:07 PM, on 5/9/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\wintask.exe
C:\WINDOWS\System32\vb6time.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe
C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\WINDOWS\System32\utivinst.exe
C:\Program Files\iM Networks\iM Radio Tuner\iM_Tray.exe
C:\Corel\Office7\Shared\PFit7\PFPPOP70.EXE
C:\Documents and Settings\Robert\Desktop\HijackThis.exe

O4 - HKLM\..\Run: [QuickFinder Scheduler] c:\Corel\Office7\Shared\QFinder7\QFSCHED.EXE
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\SBAudigy\Program\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\System32\psoft1.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitebdi32.exe
O4 - HKLM\..\Run: [qs8O3Ee] vb6time.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe
O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: [bBrEROKsU] utivinst.exe
O4 - Startup: PerfectPrint.LNK = C:\Corel\Office7\Shared\PFit7\PFPPOP70.EXE
O4 - Global Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Global Startup: iM StartCenter.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Register Online.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/12119/CTSUEng.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://citrix.ypp.com/Citrix/ICAWEB/en/ica32/wficac.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20011004/qtinstall.info.apple.com/qt503/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094598557327
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/12119/CTPID.cab
O18 - Protocol: msell2 - {9367D24B-8506-471A-915A-CFBB4BCEB631} - C:\Program Files\Common Files\Microsoft Shared\Reference Titles\MSELL2.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Make sure that you can VIEW ALL HIDDEN FILES.

    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\System32\psoft1.exe
    O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
    O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
    O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitebdi32.exe
    O4 - HKLM\..\Run: [qs8O3Ee] vb6time.exe
    O4 - HKCU\..\Run: [bBrEROKsU] utivinst.exe


    Reboot your computer into SAFE MODE

    Then delete these files or directories (Do not be concerned if they do not exist):

    C:\WINDOWS\cfgmgr51.dll
    C:\WINDOWS\System32\psoft1.exe
    C:\WINDOWS\System32\wintask.exe
    C:\windows\system32\elitebdi32.exe
    C:\WINDOWS\System32\vb6time.exe
    C:\WINDOWS\System32\utivinst.exe


    Reboot your computer to go back to normal mode.


    Please run at least two of these online scans.
    Make sure they are set to clean automatically:

    Panda Virus Scan

    Bit Defender

    TrendMicro Housecall

    There will be files that these scans will not remove. Please include that information in your next post.


    Reboot and post a new hijackthis log and the info from your virus scans.
  • Wildkarrde
    edited May 2005
    Cool thanks!! I plan to do this tomorrow afternoon and then I'll post the results. I REALLY appreciate it :)
  • Wildkarrde
    edited May 2005
    Ok, I did EXACTLY what you said. here is my new hijackthis log file:

    Logfile of HijackThis v1.99.1
    Scan saved at 6:47:46 AM, on 5/13/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Dantz\Retrospect\retrorun.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\AutoUpdate\AutoUpdate.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe
    C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
    C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    C:\Program Files\iM Networks\iM Radio Tuner\iM_Tray.exe
    C:\Corel\Office7\Shared\PFit7\PFPPOP70.EXE
    C:\Program Files\CxtPls\CxtPls.exe
    C:\Documents and Settings\Robert\Desktop\HijackThis.exe

    O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
    O4 - HKLM\..\Run: [QuickFinder Scheduler] c:\Corel\Office7\Shared\QFinder7\QFSCHED.EXE
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\SBAudigy\Program\CTEaxSpl.EXE /run
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitebdi32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe
    O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
    O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    O4 - Startup: PerfectPrint.LNK = C:\Corel\Office7\Shared\PFit7\PFPPOP70.EXE
    O4 - Global Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
    O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
    O4 - Global Startup: iM StartCenter.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
    O4 - Global Startup: Register Online.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
    O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/12119/CTSUEng.cab
    O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://citrix.ypp.com/Citrix/ICAWEB/en/ica32/wficac.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20011004/qtinstall.info.apple.com/qt503/us/win/QuickTimeInstaller.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094598557327
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/12119/CTPID.cab
    O18 - Protocol: msell2 - {9367D24B-8506-471A-915A-CFBB4BCEB631} - C:\Program Files\Common Files\Microsoft Shared\Reference Titles\MSELL2.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
    O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
    O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    Please let me know what to do next :) THANKS!
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Please download miekiemoes' LQfix batch here:
    http://users.pandora.be/bluepatchy/LQfix.zip
    Unzip it to the desktop but do NOT run it yet.

    Reboot your computer into SAFE MODE

    Once in Safe Mode, please run LQfix.bat. When finished, restart your computer in normal mode and please post a new HijackThis log.
  • Wildkarrde
    edited May 2005
    Ok I'm on it. May be Monday before I get it done tho, thanks :)
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    No problem. Just post a new hijackthis log when you've completed that step. There's still at least one more issue that will need to be addressed.
  • Wildkarrde
    edited May 2005
    Ok here is the latest hijack this log file. Thanks for the help :)

    Logfile of HijackThis v1.99.1
    Scan saved at 10:01:16 AM, on 5/22/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Dantz\Retrospect\retrorun.exe
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\AutoUpdate\AutoUpdate.exe
    C:\WINDOWS\System32\ica8dmoe.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe
    C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
    C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    C:\WINDOWS\System32\hypbact.exe
    C:\Program Files\iM Networks\iM Radio Tuner\iM_Tray.exe
    C:\Corel\Office7\Shared\PFit7\PFPPOP70.EXE
    C:\Program Files\CxtPls\CxtPls.exe
    C:\Documents and Settings\Robert\Desktop\HijackThis.exe

    O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
    O4 - HKLM\..\Run: [QuickFinder Scheduler] c:\Corel\Office7\Shared\QFinder7\QFSCHED.EXE
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\SBAudigy\Program\CTEaxSpl.EXE /run
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [qs8O3Ee] ica8dmoe.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe
    O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
    O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    O4 - HKCU\..\Run: [bBrEROKsU] hypbact.exe
    O4 - Startup: PerfectPrint.LNK = C:\Corel\Office7\Shared\PFit7\PFPPOP70.EXE
    O4 - Global Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
    O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
    O4 - Global Startup: iM StartCenter.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
    O4 - Global Startup: Register Online.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
    O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/12119/CTSUEng.cab
    O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://citrix.ypp.com/Citrix/ICAWEB/en/ica32/wficac.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20011004/qtinstall.info.apple.com/qt503/us/win/QuickTimeInstaller.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094598557327
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/12119/CTPID.cab
    O18 - Protocol: msell2 - {9367D24B-8506-471A-915A-CFBB4BCEB631} - C:\Program Files\Common Files\Microsoft Shared\Reference Titles\MSELL2.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
    O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
    O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    A few new things are showing up in your log now.

    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [qs8O3Ee] ica8dmoe.exe
    O4 - HKCU\..\Run: [bBrEROKsU] hypbact.exe


    Reboot your computer into SAFE MODE

    Then delete these files or directories (Do not be concerned if they do not exist):

    C:\Program Files\CxtPls
    C:\Program Files\AutoUpdate
    C:\WINDOWS\System32\ica8dmoe.exe
    C:\WINDOWS\System32\hypbact.exe


    Reboot your computer to go back to normal mode.



    Please follow these instructions to run Adware.
    • Download, install, update, configure, and run Ad-Aware SE Personal 1.05.
      1. Download Ad-Aware SE Personal 1.05:
      2. Install Ad-Aware SE Personal 1.05:
        • Double-click on aawsepersonal.exe to install the program.
        • Follow the default settings for installation.
        • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
      3. Update Ad-Aware SE Personal 1.05:
        • Double-click the Ad-Aware SE Personal icon on your desktop.
        • Click "Check for updates now" then click "Connect".
        • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
      4. Configure Ad-Aware SE Personal 1.05:
        • Click on the Gear button at the top of the window.
        • Click "General" on the left hand side to display the General Settings box.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Automatically save logfile"
            • "Automatically quarantine objects prior to removal"
            • "Safe Mode (always request confirmation)"
            • "Prompt to update outdated definitions" - change to 7 days from the default 14.
        • Click "Scanning" on the left hand side to display the Scan Settings box.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Scan within archives"
            • "Select drives & folders to scan" - select your hard drive(s).
            • "Scan active processes"
            • "Scan registry"
            • "Deep-scan registry"
            • "Scan my IE favorites for banned URLs"
            • "Scan my Hosts file"
        • Click "Advanced" on the left hand side to display the Advanced Settings box.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Move deleted files to Recycle Bin"
            • "Include additional object information"
            • "Include negligible objects information"
            • "Include environment information"
        • Click "Defaults" on the left hand side to display the Default Settings box.
          • Make sure these items have your preferred settings in them.:
            • "Default homepage"
            • "Default searchpage"
        • Click "Tweak" on the left hand side to display the Tweak Settings box.
          • Click the + (plus) sign next to the Log Files section. This will expand the section.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Include basic Ad-Aware settings in log file"
            • "Include additional Ad-Aware settings in log file"
            • "Include reference summary in log file"
            • "Include alternate data stream details in log file"
          • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Unload recognized processes & modules during scan"
            • "Scan registry for all users instead of current user only"
            • "Obtain command line of scanned processes"
          • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Always try to unload modules before deletion"
            • "During removal, unload Explorer and IE if necessary"
            • "Let Windows remove files in use at next reboot"
            • "Delete quarantined objects after restoring"
        • Once you are done with these settings, click "Proceed" to save them.
        • This will take you back to the main screen.
      5. Run Ad-Aware SE Personal 1.05:
        • Click the "Start" button.
        • Uncheck the "Search for negligible risk entries" entry.
        • Choose the "Use custom scanning options" scan mode.
        • Click the "Next" button.
        • Ad-Aware will begin to scan for malware residing on your computer.
        • Allow the scan to finish.
        • Right-click on any entry in the list and click "Select All" to select the whole list.
        • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.

    Reboot and post a new hijackthis log and we'll see what's left.
  • Wildkarrde
    edited May 2005
    Yeah it's weird. It's like something keeps allowing something else to fire up. Should I keep the computer off until we have all of this taken care of and only boot it up to perform the fixes you specifiy?
  • Wildkarrde
    edited May 2005
    Ok, done. Here is my new hijack this log file Thanks!

    Logfile of HijackThis v1.99.1
    Scan saved at 10:24:58 PM, on 5/22/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Dantz\Retrospect\retrorun.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe
    C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
    C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    C:\Program Files\iM Networks\iM Radio Tuner\iM_Tray.exe
    C:\Corel\Office7\Shared\PFit7\PFPPOP70.EXE
    C:\Documents and Settings\Robert\Desktop\Butch Virus Folder\HijackThis.exe

    O4 - HKLM\..\Run: [QuickFinder Scheduler] c:\Corel\Office7\Shared\QFinder7\QFSCHED.EXE
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\SBAudigy\Program\CTEaxSpl.EXE /run
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [TaskTray] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe
    O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
    O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    O4 - Startup: PerfectPrint.LNK = C:\Corel\Office7\Shared\PFit7\PFPPOP70.EXE
    O4 - Global Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
    O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
    O4 - Global Startup: iM StartCenter.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
    O4 - Global Startup: Register Online.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
    O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/12119/CTSUEng.cab
    O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://citrix.ypp.com/Citrix/ICAWEB/en/ica32/wficac.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20011004/qtinstall.info.apple.com/qt503/us/win/QuickTimeInstaller.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094598557327
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/12119/CTPID.cab
    O18 - Protocol: msell2 - {9367D24B-8506-471A-915A-CFBB4BCEB631} - C:\Program Files\Common Files\Microsoft Shared\Reference Titles\MSELL2.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
    O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
    O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    This log looks clean. Please describe any additional problems that you are having.
  • Wildkarrde
    edited May 2005
    Well I can run Norton AV and it shows at least 10 more viruses present , some of which it tells me I cannot remove. I will provide a list of them here as soon as I get back on this machine.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Don't rely on Norton.

    Please run at least two of these online scans.
    Make sure they are set to clean automatically:

    Panda Virus Scan

    Bit Defender

    TrendMicro Housecall

    There will be files that these scans will not remove. Please include that information in your next post.


    Reboot and post a new hijackthis log and the info from your virus scans.
  • Wildkarrde
    edited May 2005
    Ok will do but for now I wanted you to see what Norton came up with at the very least.

    0 Infected files and 5 at-risk files


    Filename Threat Name

    cashback.exe Adware.BargainBuddy
    cb.exe Adware.BargainBuddy
    mscb.dll Adware.BargainBuddy
    nls.exe Adware.BargainBuddy
    nvms.dll Adware.BargainBuddy

    I'll run each one of those programs you specifiy above and let you know how it goes. Thanks! :)
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