Options

Failed to remove CWS/HSA on my own. Please help with HJT log.

Unknown
edited May 2005 in Spyware & Virus Removal
Hi,

I'm new to this forum and this is the first time I've run into this nasty of a spyware. I know it's some form of CWS & HSA. I've tried Ad-Aware, SpybotSD, CWShredder, Hsremove and Spysweeper. I've even tried the two manual HSA removal procedures listed in the HSA Removal Guide, but the hijacker just keeps coming back. I actually can see the renamed hijacker processes pop up in Task Manager when I open a Windows Explorer window. Please help review my HJT log.

Thanks
mtbgeek

Logfile of HijackThis v1.99.1
Scan saved at 10:42:00 PM, on 5/11/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINNT\mfcpf.exe
C:\WINNT\crrb32.exe
C:\Internet Stuff\hijackthis_199\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\wppfy.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\wppfy.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\wppfy.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\wppfy.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\wppfy.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\wppfy.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\wppfy.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {B32B29BF-66DE-4618-A18D-E9EFD11C8B11} - C:\WINNT\ntmd.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [sysfz.exe] C:\WINNT\sysfz.exe
O4 - HKLM\..\Run: [mfcpf.exe] C:\WINNT\mfcpf.exe
O4 - HKLM\..\RunOnce: [syszs32.exe] C:\WINNT\syszs32.exe
O4 - HKLM\..\RunOnce: [sdkfc32.exe] C:\WINNT\system32\sdkfc32.exe
O4 - HKLM\..\RunOnce: [crrb32.exe] C:\WINNT\crrb32.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: winlogin.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://di.imgag.com/imgag/cp/install/Crusher.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\system32\appuw.exe" /s (file missing)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    You have an HSA infection. The filenames on this type of infection can change each time you reboot your computer or use Internet Explorer. With that in mind some of these filenames may be different. But the pattern is the same and you may be able to determine the correct files to remove. The sooner you perform this fix, the higher it's chances for success.

    Much of this fix has to be performed in Safe Mode where you won't be able to access the Internet. Please print out these instructions.


    Step 1
    Download CWShredder but don't run it yet.


    Step 2
    Download AboutBuster
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Ad-aware SE 1.05
    Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


    Step 5
    Make sure that you can VIEW ALL HIDDEN FILES.


    Step 6
    Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\wppfy.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\wppfy.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {B32B29BF-66DE-4618-A18D-E9EFD11C8B11} - C:\WINNT\ntmd.dll
    O4 - HKLM\..\Run: [sysfz.exe] C:\WINNT\sysfz.exe
    O4 - HKLM\..\Run: [mfcpf.exe] C:\WINNT\mfcpf.exe
    O4 - HKLM\..\RunOnce: [syszs32.exe] C:\WINNT\syszs32.exe
    O4 - HKLM\..\RunOnce: [sdkfc32.exe] C:\WINNT\system32\sdkfc32.exe
    O4 - HKLM\..\RunOnce: [crrb32.exe] C:\WINNT\crrb32.exe
    O4 - Global Startup: winlogin.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\system32\appuw.exe" /s (file missing)


    Step 7
    Reboot your computer into SAFE MODE


    Step 8
    Now run CWShredder, making sure to click "Fix".


    Step 9
    Then delete these files or directories (Do not be concerned if they do not exist)

    C:\WINNT\system32\appuw.exe
    C:\WINNT\system32\sdkfc32.exe
    C:\WINNT\ntmd.dll
    C:\WINNT\sysfz.exe
    C:\WINNT\mfcpf.exe
    C:\WINNT\syszs32.exe
    C:\WINNT\crrb32.exe
    C:\WINNT\wppfy.dll
    winlogin.exe


    Step 10
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 11
    Run a full scan with Adaware.


    Reboot your computer to go back to normal mode and post a new hijackthis log and the log from About Buster.
  • mtbgeek
    edited May 2005
    Buckeye_Sam,

    I followed your instructions and ran into a problem with the following in HJT:
    04 - Global Startup: winlogin.exe
    During step 6 of your instructions, HJT couldn't delete this item because the process was running. Windows said this was a critical process and wouldn't let me stop it manually. I did everything else anyways and this is the most recent HJT and AboutBuster logs.


    Logfile of HijackThis v1.99.1
    Scan saved at 8:45:05 AM, on 5/14/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\SOUNDMAN.EXE
    C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
    C:\WINNT\System32\drivers\CDAC11BA.EXE
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\wuauclt.exe
    C:\Internet Stuff\hijackthis_199\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\wppfy.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\wppfy.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [LiveNote] livenote.exe
    O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: winlogin.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://di.imgag.com/imgag/cp/install/Crusher.cab
    O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\system32\appuw.exe" /s (file missing)
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe



    AboutBuster log

    Scanned at: 8:32:37 AM on: 5/14/2005


    -- Scan 1
    About:Buster Version 4.0
    Reference List : 26

    No ADS found on system
    Removed 4 Random Key Entries
    Attempted Clean Of Temp folder.
    Pages Reset... Done!

    -- Scan 2
    About:Buster Version 4.0
    Reference List : 26

    No ADS found on system
    Attempted Clean Of Temp folder.
    Pages Reset... Done!
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Fix these lines with Hijackthis:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\wppfy.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\wppfy.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\wppfy.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\system32\appuw.exe" /s (file missing)


    Please run at least two of these online scans.
    Make sure they are set to clean automatically:

    Panda Virus Scan

    Bit Defender

    TrendMicro Housecall

    There will be files that these scans will not remove. Please include that information in your next post.


    Reboot and post a new hijackthis log and the info from your virus scans.
  • mtbgeek
    edited May 2005
    Here's the latest HJT log and virus scan results with Panda Virus Scan and TrendMicro Housecall. I didn't mention before that when I first experienced problems with this HSA I couldn't run Housecall. It would cause a Windows error and shutdown Internet Explorer. After fixing things with HJT I can now run it again.

    Logfile of HijackThis v1.99.1
    Scan saved at 5:49:14 PM, on 5/14/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\SOUNDMAN.EXE
    C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
    C:\WINNT\System32\drivers\CDAC11BA.EXE
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\wuauclt.exe
    C:\Internet Stuff\hijackthis_199\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [LiveNote] livenote.exe
    O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: winlogin.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://di.imgag.com/imgag/cp/install/Crusher.cab
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe

    Panda Virus Scan

    Incident Status Location
    Adware:Adware/SearchExe No disinfected C:\Internet Stuff\hijackthis_199\backups\backup-20050514-081136-739.dll
    Adware:Adware/SuperSpider No disinfected C:\m.exe
    Adware:Adware/SuperSpider No disinfected C:\mssys.com
    Adware:Adware/SuperSpider No disinfected C:\Program Files\q330994.exe
    Adware:Adware/SuperSpider No disinfected C:\q250204.exe
    Virus:Bck/Haxdoor.H Disinfected C:\WINNT\appit.exe
    Virus:Bck/Haxdoor.H Disinfected C:\WINNT\iemv.dll
    Adware:Adware/Startpage.VQ No disinfected C:\WINNT\mbnmd.dll
    Virus:Bck/Haxdoor.H Disinfected C:\WINNT\system32\apiyt.dll
    Adware:Adware/Startpage.VQ No disinfected C:\WINNT\system32\ppxci.dll
    Adware:Adware/SuperSpider No disinfected C:\winspec.dat


    TrendMicro Housecall Result

    Deleted 8 viruses!
    C:\WINNT\system32\apiwv.exe
    C:\WINNT\system32\mfcvv.exe
    C:\WINNT\addry.exe
    C:\WINNT\ieap32.exe
    C:\WINNT\ievh32.exe
    C:\WINNT\javakc.exe
    C:\WINNT\sysye32.exe
    C:\WINNT\system32\apiwv.exe
    C:\WINNT\system32\apiwv.exe
    C:\WINNT\system32\apiwv.exe

    Found 1 Adware but couldn't take any actions - ADW_SEARCHAID.A
    Found 1 Spyware and deleted it - SPYW_TWANT.C

    What would you suggest with the Adwares that Panda scan found but didn't remove? Can I just delete those files manually?
  • mtbgeek
    edited May 2005
    Another update. I decided to run SpySweeper and Spybot S&D. They both found some stuff. SpySweeper found CWS_NS3 and CoolWebSearch and deleted them. These were returning continuously before. Now Ad-Aware scans come up with an all clear. Panda Software still finds the same Adwares that it found in my previous post. I tried to find the files but Windows searches come up empty.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Delete these files, if present:

    C:\m.exe
    C:\mssys.com
    C:\Program Files\q330994.exe
    C:\q250204.exe
    C:\WINNT\mbnmd.dll
    C:\WINNT\system32\ppxci.dll
    C:\winspec.dat


    Your log looks clean. If you are still getting Spybot picking up on something post that log here so I can see exactly what it's finding.
  • mtbgeek
    edited May 2005
    I was only able to find C:\WINNT\mbnmd.dll and C:\WINNT\system32\ppxci.dll. Delete those and ran Spybot S&D which came up with a clean scan. Things feel back to normal. Time to buy a full Anti-virus/spyware/security software package. Thank you very much for your help, Buckeye_Sam. I couldn't have cleaned all of that without your help!
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited May 2005
    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
Sign In or Register to comment.