Spyware problem
AVG free found a virus, but seems to have deleted it. I ran a scan on panda online scanner and it found a few problems. I will provide a log for both Panda and Hijackthis.
Panda Online Scanner:
Incident Status Location
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Popup.pop No disinfected C:\WINDOWS\System32\WINSX.DLL
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Kurt\My Documents\Your Scanner.url
Adware:Adware/Popuper No disinfected C:\WINDOWS\system32\hpB10D.tmp
And here is the Hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 3:49:04 PM, on 5/13/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Kurt\Desktop\hijackthis_199\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab30149.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093135813508
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F118DE87-6FA9-467C-B882-26E0D31C87C5}: NameServer = 142.161.130.155 142.161.2.155
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
Panda Online Scanner:
Incident Status Location
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Popup.pop No disinfected C:\WINDOWS\System32\WINSX.DLL
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Kurt\My Documents\Your Scanner.url
Adware:Adware/Popuper No disinfected C:\WINDOWS\system32\hpB10D.tmp
And here is the Hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 3:49:04 PM, on 5/13/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Kurt\Desktop\hijackthis_199\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab30149.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093135813508
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F118DE87-6FA9-467C-B882-26E0D31C87C5}: NameServer = 142.161.130.155 142.161.2.155
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
0
This discussion has been closed.
Comments
1)Please have a look at this link first
http://www.short-media.com/forum/showthread.php?t=14915
2)I'm sure it will be said at that link but i will add here also
Please do not run HijackThis from a Temp folder or the Desktop.
place it in C:\Drive like so C:\HJT
3)Once clean you should goto Windows update site &
update both WinXP & IE.
HGD
Here's the new HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 9:53:56 AM, on 5/14/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab30149.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093135813508
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F118DE87-6FA9-467C-B882-26E0D31C87C5}: NameServer = 142.161.130.155 142.161.2.155
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
****and here's once again the panda log:
Incident Status Location
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Popup.pop No disinfected C:\WINDOWS\System32\WINSX.DLL
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Kurt\My Documents\Your Scanner.url
Adware:Adware/Popuper No disinfected C:\WINDOWS\system32\hpB10D.tmp
Adware:Adware/Popup.pop No disinfected C:\WINDOWS\system32\winsx.dll
C:\WINDOWS\System32\WINSX.DLL
C:\WINDOWS\system32\hpB10D.tmp
C:\Documents and Settings\Kurt\My Documents\Your Scanner.url
Otherwise I would just run a good registry cleaner to cleanup any orphaned registry entries that are lingering there.
Please follow these instructions to run Adware.
Next, scan with Spybot Search and Destroy:
1. Download the latest version of Spybot from either:
* http://www.safer-networking.org/en/download/index.html
* http://www.spybot.info/en/mirrors/index.html
2. Install spybot and by default is should install into C:\Program Files\Spybot - Search & Destroy.
3. Run Spybot by clicking on "Start" => "Programs" => "Spybot - Search & Destroy" => "Spybot - Search & Destroy".
4. The first time you run it, allow it to create a backup of your registry when prompted. This will take a few minutes to complete.
5. Click on "Search for Updates".
6. If any updates are found, place a check mark next to each and click on "Download Updates".
7. Click on "Immunize" and once it detect what has or has not been blocked, block all remaining items by clicking on the green plus sign next to immunize at the top.
8. Click on "Search & Destroy" => "Check for Problems".
9. If any problems are found, be sure to click on "Fix Selected Problems."
Download and run Microsoft's Antispyware application.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Remove everything that it finds.
Microsoft's Antispyware is still in beta, but it works very well.
As far as your other issue, your best bet is to call Microsoft and let them help you out(if they will).
Here is the Hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 3:17:47 AM, on 5/21/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\popuper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\intmonp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\intmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp8AB1.tmp
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093135813508
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F118DE87-6FA9-467C-B882-26E0D31C87C5}: NameServer = 142.161.130.155 142.161.2.155
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
***********Here is the Ad Aware Log:
Ad-Aware SE Build 1.05
Logfile Created on:Saturday, May 21, 2005 3:06:33 AM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R46 17.05.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
CommonName(TAC index:7):3 total references
MRU List(TAC index:0):8 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R46 17.05.2005
Internal build : 54
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 474775 Bytes
Total size : 1435210 Bytes
Signature data size : 1404100 Bytes
Reference data size : 30598 Bytes
Signatures total : 40060
Fingerprints total : 883
Fingerprints size : 30250 Bytes
Target categories : 15
Target families : 674
Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Intel Pentium III
Memory available:35 %
Total physical memory:261616 kb
Available physical memory:91156 kb
Total page file size:633480 kb
Available on page file:452096 kb
Total virtual memory:2097024 kb
Available virtual memory:2043136 kb
OS:Microsoft Windows XP Professional (Build 2600)
Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file
Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects
5-21-2005 3:06:33 AM - Scan started. (Full System Scan)
MRU List Object Recognized!
Location: : C:\Documents and Settings\Kurt\recent
Description : list of recently opened documents
MRU List Object Recognized!
Location: : S-1-5-21-796845957-484763869-1343024091-1006\software\microsoft\office\10.0\common\open find\microsoft word\settings\open\file name mru
Description : list of recent documents opened by microsoft word
MRU List Object Recognized!
Location: : S-1-5-21-796845957-484763869-1343024091-1006\software\microsoft\office\10.0\common\open find\microsoft word\settings\save as\file name mru
Description : list of recent documents saved by microsoft word
MRU List Object Recognized!
Location: : S-1-5-21-796845957-484763869-1343024091-1006\software\microsoft\search assistant\acmru
Description : list of recent search terms used with the search assistant
MRU List Object Recognized!
Location: : S-1-5-21-796845957-484763869-1343024091-1006\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened
MRU List Object Recognized!
Location: : S-1-5-21-796845957-484763869-1343024091-1006\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension
MRU List Object Recognized!
Location: : S-1-5-21-796845957-484763869-1343024091-1006\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened
MRU List Object Recognized!
Location: : S-1-5-21-796845957-484763869-1343024091-1006\software\microsoft\windows media\wmsdk\general
Description : windows media sdk
Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 548
ThreadCreationTime : 5-21-2005 7:29:34 AM
BasePriority : Normal
#:2 [csrss.exe]
ModuleName : \??\C:\WINDOWS\system32\csrss.exe
Command Line : C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestTh
ProcessID : 612
ThreadCreationTime : 5-21-2005 7:29:37 AM
BasePriority : Normal
#:3 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : winlogon.exe
ProcessID : 636
ThreadCreationTime : 5-21-2005 7:29:37 AM
BasePriority : High
#:4 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : C:\WINDOWS\system32\services.exe
ProcessID : 680
ThreadCreationTime : 5-21-2005 7:29:38 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe
#:5 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : C:\WINDOWS\system32\lsass.exe
ProcessID : 692
ThreadCreationTime : 5-21-2005 7:29:38 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe
#:6 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k DcomLaunch
ProcessID : 848
ThreadCreationTime : 5-21-2005 7:29:40 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:7 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k rpcss
ProcessID : 964
ThreadCreationTime : 5-21-2005 7:31:02 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:8 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k netsvcs
ProcessID : 1072
ThreadCreationTime : 5-21-2005 7:31:02 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:9 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k NetworkService
ProcessID : 1212
ThreadCreationTime : 5-21-2005 7:31:03 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:10 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k LocalService
ProcessID : 1256
ThreadCreationTime : 5-21-2005 7:31:04 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:11 [spoolsv.exe]
ModuleName : C:\WINDOWS\system32\spoolsv.exe
Command Line : C:\WINDOWS\system32\spoolsv.exe
ProcessID : 1380
ThreadCreationTime : 5-21-2005 7:31:05 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe
#:12 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1612
ThreadCreationTime : 5-21-2005 7:31:09 AM
BasePriority : Normal
FileVersion : 6.00.2600.0000 (xpclient.010817-1148)
ProductVersion : 6.00.2600.0000
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE
#:13 [avgamsvr.exe]
ModuleName : C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
Command Line : C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
ProcessID : 304
ThreadCreationTime : 5-21-2005 7:32:14 AM
BasePriority : Normal
FileVersion : 7,1,0,321
ProductVersion : 7.1.0.321
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Alert Manager
InternalName : avgamsvr
LegalCopyright : Copyright © 2005, GRISOFT, s.r.o.
OriginalFilename : avgamsvr.EXE
#:14 [avgupsvc.exe]
ModuleName : C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
Command Line : C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
ProcessID : 324
ThreadCreationTime : 5-21-2005 7:32:17 AM
BasePriority : Normal
FileVersion : 7,1,0,321
ProductVersion : 7.1.0.321
ProductName : AVG 7.0 Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Update Service
InternalName : avgupsvc
LegalCopyright : Copyright © 2005, GRISOFT, s.r.o.
OriginalFilename : avgupdsvc.EXE
#:15 [pppoeservice.exe]
ModuleName : C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
Command Line : C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
ProcessID : 448
ThreadCreationTime : 5-21-2005 7:32:17 AM
BasePriority : Normal
#:16 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k imgsvc
ProcessID : 492
ThreadCreationTime : 5-21-2005 7:32:18 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:17 [shnlog.exe]
ModuleName : C:\WINDOWS\System32\shnlog.exe
Command Line : "C:\WINDOWS\System32\shnlog.exe"
ProcessID : 1096
ThreadCreationTime : 5-21-2005 7:39:47 AM
BasePriority : Normal
ProductVersion : 1.8
#:18 [popuper.exe]
ModuleName : C:\WINDOWS\popuper.exe
Command Line : "C:\WINDOWS\popuper.exe"
ProcessID : 1028
ThreadCreationTime : 5-21-2005 7:39:47 AM
BasePriority : Normal
FileVersion : 1, 0, 0, 217
ProductVersion : 1, 0, 0, 217
ProductName : Popuper Application
FileDescription : Popuper Application
InternalName : Popuper
LegalCopyright : Copyright (C) 2005
OriginalFilename : Popuper.exe
#:19 [avgcc.exe]
ModuleName : C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
Command Line : "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
ProcessID : 1668
ThreadCreationTime : 5-21-2005 7:39:48 AM
BasePriority : Normal
FileVersion : 7,1,0,321
ProductVersion : 7.1.0.321
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Control Center
InternalName : AvgCC
LegalCopyright : Copyright © 2005, GRISOFT, s.r.o.
OriginalFilename : AvgCC.EXE
#:20 [avgemc.exe]
ModuleName : C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
Command Line : "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe"
ProcessID : 1756
ThreadCreationTime : 5-21-2005 7:39:49 AM
BasePriority : Normal
FileVersion : 7,1,0,321
ProductVersion : 7.1.0.321
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG E-Mail Scanner
InternalName : avgemc
LegalCopyright : Copyright © 2005, GRISOFT, s.r.o.
OriginalFilename : avgemc.exe
#:21 [intmonp.exe]
ModuleName : C:\WINDOWS\System32\intmonp.exe
Command Line : intmonp.exe
ProcessID : 1764
ThreadCreationTime : 5-21-2005 7:39:49 AM
BasePriority : Normal
#:22 [ituneshelper.exe]
ModuleName : C:\Program Files\iTunes\iTunesHelper.exe
Command Line : "C:\Program Files\iTunes\iTunesHelper.exe"
ProcessID : 1672
ThreadCreationTime : 5-21-2005 7:39:50 AM
BasePriority : Normal
FileVersion : 4.7.1.30
ProductVersion : 4.7.1.30
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iTunesHelper Module
InternalName : iTunesHelper
LegalCopyright : © 2003-2004 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iTunesHelper.exe
#:23 [qttask.exe]
ModuleName : C:\Program Files\QuickTime\qttask.exe
Command Line : "C:\Program Files\QuickTime\qttask.exe" -atboottime
ProcessID : 1696
ThreadCreationTime : 5-21-2005 7:39:50 AM
BasePriority : Normal
FileVersion : 6.5.1
ProductVersion : QuickTime 6.5.1
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2004
OriginalFilename : QTTask.exe
#:24 [atiptaxx.exe]
ModuleName : C:\WINDOWS\System32\atiptaxx.exe
Command Line : "C:\WINDOWS\System32\atiptaxx.exe"
ProcessID : 1644
ThreadCreationTime : 5-21-2005 7:39:50 AM
BasePriority : Normal
FileVersion : 6.13.2519
ProductVersion : 6.13.2519
ProductName : ATI Desktop Component
CompanyName : ATI Technologies, Inc.
FileDescription : ATI Desktop Control Panel
InternalName : Atiptaxx.exe
LegalCopyright : Copyright (C) 1998-2001 ATI Technologies Inc.
OriginalFilename : Atiptaxx.exe
#:25 [gcasserv.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
Command Line : "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
ProcessID : 1792
ThreadCreationTime : 5-21-2005 7:39:51 AM
BasePriority : Idle
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Service
InternalName : gcasServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet(tm) is a trademark of Microsoft Corporation.
OriginalFilename : gcasServ.exe
#:26 [intmon.exe]
ModuleName : C:\WINDOWS\System32\intmon.exe
Command Line : intmon.exe
ProcessID : 1804
ThreadCreationTime : 5-21-2005 7:39:53 AM
BasePriority : Normal
#:27 [gcasdtserv.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
Command Line : "C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe"
ProcessID : 1916
ThreadCreationTime : 5-21-2005 7:39:54 AM
BasePriority : Normal
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Data Service
InternalName : gcasDtServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet(tm) is a trademark of Microsoft Corporation.
OriginalFilename : gcasDtServ.exe
#:28 [ipodservice.exe]
ModuleName : C:\Program Files\iPod\bin\iPodService.exe
Command Line : "C:\Program Files\iPod\bin\iPodService.exe"
ProcessID : 1940
ThreadCreationTime : 5-21-2005 7:39:55 AM
BasePriority : Normal
FileVersion : 4.7.1.30
ProductVersion : 4.7.1.30
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iPodService Module
InternalName : iPodService
LegalCopyright : © 2003-2004 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iPodService.exe
#:29 [devldr32.exe]
ModuleName : C:\WINDOWS\System32\devldr32.exe
Command Line : C:\WINDOWS\System32\devldr32.exe
ProcessID : 1548
ThreadCreationTime : 5-21-2005 7:39:55 AM
BasePriority : Normal
FileVersion : 1, 0, 0, 17
ProductVersion : 1, 0, 0, 17
ProductName : Creative Ring3 NT Inteface
CompanyName : Creative Technology Ltd.
FileDescription : DevLdr32
InternalName : DevLdr
LegalCopyright : Copyright (C) Creative Technology Ltd. 1998-2001
OriginalFilename : DevLdr32.exe
#:30 [wuauclt.exe]
ModuleName : C:\WINDOWS\System32\wuauclt.exe
Command Line : "C:\WINDOWS\System32\wuauclt.exe"
ProcessID : 1608
ThreadCreationTime : 5-21-2005 7:39:59 AM
BasePriority : Normal
FileVersion : 5.4.3790.2182 built by: srv03_rtm(ntvbl04)
ProductVersion : 5.4.3790.2182
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Automatic Updates
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : wuauclt.exe
#:31 [iexplore.exe]
ModuleName : C:\Program Files\Internet Explorer\IEXPLORE.EXE
Command Line : "C:\Program Files\Internet Explorer\IEXPLORE.EXE"
ProcessID : 1636
ThreadCreationTime : 5-21-2005 7:40:48 AM
BasePriority : Normal
FileVersion : 6.00.2600.0000 (xpclient.010817-1148)
ProductVersion : 6.00.2600.0000
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE
#:32 [ad-aware.exe]
ModuleName : C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
Command Line : "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe"
ProcessID : 3168
ThreadCreationTime : 5-21-2005 8:05:52 AM
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved
Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 8
Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
CommonName Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{1e1b2878-88ff-11d2-8d96-d7acac95951f}
CommonName Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{1e1b2878-88ff-11d2-8d96-d7acac95951f}
Value :
CommonName Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{1e1b286c-88ff-11d2-8d96-d7acac95951f}
Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 3
Objects found so far: 11
Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 11
Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 11
Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 11
Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
41 entries scanned.
New critical objects:0
Objects found so far: 11
Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 11
3:18:48 AM Scan Complete
Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:12:15.178
Objects scanned:111341
Objects identified:3
Objects ignored:0
New critical objects:3
Step 1
Download CWShredder but don't run it yet.
Step 2
Download Ad-aware SE 1.05
Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.
Step 3
Make sure that you can VIEW ALL HIDDEN FILES.
Step 4
Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp8AB1.tmp
Step 5
Reboot your computer into SAFE MODE
Step 6
Now run CWShredder, making sure to click "Fix".
Step 7
Then delete these files or directories (Do not be concerned if they do not exist)
C:\WINDOWS\System32\hp8AB1.tmp <-- this filename tends to change a lot, so make sure you delete the file that is associated with the 02 line in your current hijackthis log.
Step 8
Run a full scan with Adaware.
Reboot your computer to go back to normal mode and post a new hijackthis log.
CoolWWWSearch.ToonComics: Type library (Registry key, nothing done)
HKEY_CLASSES_ROOT\TypeLib\{1E1B286C-88FF-11D2-8D96-D7ACAC95951F}
CoolWWWSearch.ToonComics: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{1E1B2878-88FF-11D2-8D96-D7ACAC95951F}
****And here is the hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 11:34:02 AM, on 5/21/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\popuper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\intmonp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\intmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hpDC9F.tmp
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093135813508
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F118DE87-6FA9-467C-B882-26E0D31C87C5}: NameServer = 142.161.130.155 142.161.2.155
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
Navigate to these registry keys, right click and delete.
HKEY_CLASSES_ROOT\TypeLib\{1E1B286C-88FF-11D2-8D96-D7ACAC95951F}
HKEY_CLASSES_ROOT\Interface\{1E1B2878-88FF-11D2-8D96-D7ACAC95951F}
Exit Regedit.
Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hpDC9F.tmp
Reboot your computer into SAFE MODE
Then delete these files or directories (Do not be concerned if they do not exist):
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\WINDOWS\System32\intmon.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe
C:\WINDOWS\system32\shnlog.exe
C:\WINDOWS\System32\hpDC9F.tmp
Reboot your computer to go back to normal mode and post a new log.
Logfile of HijackThis v1.99.1
Scan saved at 12:50:38 PM, on 5/22/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093135813508
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
Reboot and post a new hijackthis log.
Logfile of HijackThis v1.99.1
Scan saved at 9:47:53 PM, on 5/22/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HijackThis.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093135813508
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F118DE87-6FA9-467C-B882-26E0D31C87C5}: NameServer = 142.161.130.155 142.161.2.155
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
Your log is clean. Are you still having any problems?
Incident Status Location
Adware:Adware/BlueScreenWarningNo disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\A33676FB-8416-4F32-8480-40F0AE\FA2D32B4-928C-482C-9C3A-4BA6EC
Adware:Adware/Adsmart No disinfected C:\WINDOWS\sysna32.exe
Virus:Trj/Cloak.A Disinfected C:\WINDOWS\system32\LogFiles\UT5172000.so
Virus:Trj/Cloak.A Disinfected C:\WINDOWS\system32\oleadm.dll
Adware:Adware/Virmaid No disinfected C:\WINDOWS\system32\perfcii.ini
Adware:Adware/Adsmart No disinfected C:\WINDOWS\sysvd32.exe
Should I just delete these files? Also, I was thinking of using a program to save my registry keys to restore my settings if anything like this happens again. Do you know any good prgrams like this? And I was thinking of downloading or getting a firewall, any ones that you recommend? Thanks for the help.
C:\WINDOWS\sysna32.exe
C:\WINDOWS\sysvd32.exe
C:\WINDOWS\system32\perfcii.ini
As far as a firewall I recommend Zone Alarm. They do have a free version available. But your biggest concern should be that you are dangerously behind on critical Windows updates. You should visit Windows update and install all critical updates found for your system, including SP2.
Here are some more recommendations to keep you running clean.
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
- Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
- Make your Internet Explorer more secure - This can be done by following these simple instructions:
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialize and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- Change the Navigate sub-frames across different domains to Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
- Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
- Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
- Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
- Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
- Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
- Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
- Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
- Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.You can find instructions on how to enable and reenable system restore here:
Managing Windows Millenium System Restore
or
Windows XP System Restore Guide
Renable system restore with instructions from tutorial above
See this link for a listing of some online & their stand-alone antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources
For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware
Unzip the contents of KillBox.zip to a convenient location and then double-click on KillBox.exe to launch the program.
- Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:
[*]Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.C:\WINDOWS\sysna32.exe
C:\WINDOWS\sysvd32.exe
C:\WINDOWS\system32\perfcii.ini
[*]Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
Your system will reboot now.
Let me know if you have any other problems.
Incident Status Location
Adware:Adware/BlueScreenWarningNo disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\A33676FB-8416-4F32-8480-40F0AE\FA2D32B4-928C-482C-9C3A-4BA6EC
What you posted is nothing to worry about. It's just quarantined files.