Help needed! Yahoo Messenger in danger!

bebehape

Hi I have been using yahoo messenger for a very long time and now im having problems. it all started when my friend kept using boot codes to boot me offline. so i downloaded programs to keep them from booting me. then all of a sudden my yahoo wouldnt connect. so i uninstalled the programs, including yahoo messenger. then i reinstalled yahoo messenger.....now it won't open at all. when i open yahoo messenger, and i do nothing, the login window appears...but wen i move my mouse over it, the program closes completely, leaving behind no error messages.

i figured out a way to use yahoo by doing this:
first, i downloaded Security Task Manager. i opened it and found three files that were categorized as 'potentially' harmful. i have tried deleting them from the system32 folder (as it displayed), but they were not found, unless i quarantine them in Security Task Manager. So, i deleted those files after doing so, and suprisingly, they all have reappeared!!! i also tried using the windows file 'svchost.exe' (since it doesnt bother anything) and making a copy of it and renaming it to the harmful files. these files are: ivplvm.exe, rnkc.exe, and mdms.exe. By doing this, my system is all normal, but when restarting, the problem starts all over from the very beginning. I am very irritated and im tired from trying to fix it myself. That's why i need HELP!!!!!

Heres my HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 9:53:53 PM, on 5/14/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\system32\mdms.exe
C:\WINDOWS\System32\ivplvm.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\Program Files\Security Task Manager\TaskMan.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Ronald Jr.XXCANO-KIDZXX.000\My Documents\Unzipped\hijackthis\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn4\ycomp5_5_7_0.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn4\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SysMemory manager] c:\windows\system32\mdms.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\ivplvm.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

PLEASE!!!!! ANYONE!!!!! HELP ME!!!!!!

Lord_Night

bebehape wrote:

it all started when my friend kept using boot codes to boot me offline.

Not to sound harsh.... but he's not much a friend now is he... more like a jerk if he kept doing that.
will look over your log file and get back to you unless someone beats me to it.

bebehape

lol....well its a 'she'....and i think it was my fault for installing such a program that i didnt know about....the program is called "Rush V.5" by the way. i got it off this site:

http://downloads.booterworld.com/download/pafiledb.php?action=category&id=18

i opened that and it had a login box....so i typed in my ID & password and i was logged on. also, when i logged on to that, yahoo messenger was also running and it said "you have been signed on from another server" and i was logged out, so Rush V.5 took over my yahoo server and what not. then there was a box and some interesting buttons i wanted to click on like "Bomb" "Error" etc.....im guessing those affected the user i typed in the box. so i did that.....and nothing happened. then, i thought "oh well wat a piece of crap" so i uninstalled it. then what do i know....yahoo wouldnt connect at all! i restarted my computer and yahoo just wouldnt open!

so there u have it.....sounds like it was my fault huh? i also tried System Restore, but it didn't help! please help me!!!! :bawling:

Buckeye_Sam

I need to see two new logs from you to properly identify the problems files.

Download rkfiles.zip
http://skads.org/special/rkfiles.zip
Unzip the contents to a permanent folder.

Reboot your computer into Safe Mode


Doubleclick rkfiles.bat
It will scan for a while, so please be patient.
Wait till the DOS window closes and reboot back to normal mode.

Post the contents of C:\log.txt in your next reply.

---

Please download FindQoologic from here:
http://forums.net-integration.net/index.php?act=Attach&type=post&id=134981
Save it to the desktop and run Find-Qoologic2.bat. This will generate a log file; please post the entire contents of the log file here for me to see.

bebehape

Okay, first id like to say thanks for helping me so far! i hope we can fix this problem......ok i did the above and here are the logs:

C:\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............

---

C:\WINDOWS\system32\abcde.exe: UPX!
C:\WINDOWS\system32\adlinstallwin32.exe: UPX!
C:\WINDOWS\system32\AUNBHO.dll: UPX!
C:\WINDOWS\system32\AUNPS.dll: UPX!
C:\WINDOWS\system32\autoupgrader.exe: UPX!
C:\WINDOWS\system32\dakqa.dll: UPX!
C:\WINDOWS\system32\HyperLinker2.exe: UPX!
C:\WINDOWS\system32\ivplvm.exe: UPX!
C:\WINDOWS\system32\pacis.exe: UPX!
C:\WINDOWS\system32\poker.exe: UPX!
C:\WINDOWS\system32\pop2.exe: UPX!
C:\WINDOWS\system32\psoft1.exe: UPX!
C:\WINDOWS\system32\saie1108.exe: UPX!
C:\WINDOWS\system32\winup2date.dll: UPX!
C:\WINDOWS\system32\winupdt.exe: UPX!
C:\WINDOWS\system32\wmconfig.cpl: UPX!
C:\WINDOWS\system32\wpayp.dat: UPX!
C:\WINDOWS\system32\chisel.exe: FSG!
C:\WINDOWS\system32\elitetcd32.exe: FSG!
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
C:\WINDOWS\system32\DivX.dll: PEC2
C:\WINDOWS\system32\Dwapilib.tlb: dwProvSpec2
C:\WINDOWS\system32\h3jo2cb.sys: PEC2
C:\WINDOWS\system32\pqkxy.exe: PEC2
C:\WINDOWS\h3jo2cb.sys: PEC2

Files Found in all users startup Folder............

---

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\rnkc.exe: UPX!
Files Found in all users windows Folder............

---

C:\WINDOWS\Handy-Paradies[hpa-11258,de,1].exe: UPX!
C:\WINDOWS\msbbi.exe: UPX!
C:\WINDOWS\polall1m.exe: UPX!
C:\WINDOWS\polmx.exe: UPX!
C:\WINDOWS\runos.exe: UPX!
C:\WINDOWS\sideb.exe: UPX!
C:\WINDOWS\UnstSA2.exe: UPX!
C:\WINDOWS\UnstSA2.exe: UPX!
C:\WINDOWS\UnstSA2.exe: UPX!
C:\WINDOWS\wpayp.dat: UPX!
Finished
bye

---

And this one is for 'FindQoologic' :

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

* qoologic C:\WINDOWS\System32\LCYZCO.DLL
* aspack C:\WINDOWS\System32\ABETTE~1.EXE
* urllogic C:\WINDOWS\MJOVJ.DLL
* qoologic C:\WINDOWS\MJOVJ.DLL

* ad-beh C:\WINDOWS\System32\DAKQA.DLL
* ad-beh C:\WINDOWS\System32\STIBTHY.DLL
* ad-beh C:\WINDOWS\System32\ABCDE.EXE
* ad-beh C:\WINDOWS\System32\WPAYP.DAT
* ad-beh C:\WINDOWS\System32\WMCONFIG.CPL
* ad-beh C:\WINDOWS\STIBTHY.DLL
* ad-beh C:\WINDOWS\DBNQBRA.EXE
* ad-beh C:\WINDOWS\WPAYP.DAT
»»»»»»»»»»»»»»»»»»»»»»»» startup files»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

* exe C:\docume~1\alluse~1\startm~1\programs\startup\RNKC.EXE

»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»

(fstarts by IMM - test ver. 0.001) NOT using address check -- 0x77f7ecc3

Global Startup:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
.
..
desktop.ini
rnkc.exe

User Startup:
C:\Documents and Settings\Ronald Jr.XXCANO-KIDZXX.000\Start Menu\Programs\Startup
.
..
desktop.ini

»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\BriefcaseMenu
<NO NAME> REG_SZ {85BBD920-42A0-1069-A2E4-08002B30309D}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\mfnkft
<NO NAME> REG_SZ {87692f89-9de8-4c6b-8ec6-259435766417}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\mfnkftyy
<NO NAME> REG_SZ {068a4991-bca2-4f70-ac59-ff99c6d9ec2c}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
<NO NAME> REG_SZ {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
<NO NAME> REG_SZ {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
<NO NAME> REG_SZ {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
<NO NAME> REG_SZ {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\sysacpildap
<NO NAME> REG_SZ {5E2121EE-0300-11D4-8D3B-444553540000}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip
<NO NAME> REG_SZ {E0D79304-84BE-11CE-9641-444553540000}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Yahoo! Mail
<NO NAME> REG_SZ {5464D816-CF16-4784-B9F3-75C0DB52B499}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{58C83EE0-5261-11D3-81DC-D2AB3F16133C}
<NO NAME> REG_SZ {58C83EE0-5261-11D3-81DC-D2AB3F16133C}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
<NO NAME> REG_SZ Start Menu Pin

»»»»»»»»»»»»»»»»»»»»»»»»» Active setup »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

"Find activesetup", version1, launched at: 16:27
Operating System: Windows XP


HKLM\Software\Microsoft\Active Setup\Installed Components\
"12bd435f-97d2-4043-865e-b5164bae7ac7\(Default)" = ""
\StubPath = "C:\WINDOWS\System32\dbnqbra.exe" [null data]
">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = ""
\StubPath = "C:\WINDOWS\inf\unregmp2.exe /ShowWMP" [MS]
"{8b15971b-5355-4c82-8c07-7e181ea07608}\(Default)" = "Fax"
\StubPath = "rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\fxsocm.inf,Fax.UnInstall.PerUser" [MS]
"{94de52c8-2d59-4f1b-883e-79663d2d9a8c}\(Default)" = "Fax Provider"
\StubPath = "rundll32.exe C:\WINDOWS\System32\Setup\FxsOcm.dll,XP_UninstallProvider" [MS]

---

Thanks!!!!!

Buckeye_Sam

Download the Pocket Killbox.

Unzip the contents of KillBox.zip to a convenient location and then double-click on KillBox.exe to launch the program.

• Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:
  
  C:\WINDOWS\system32\abcde.exe
  C:\WINDOWS\system32\adlinstallwin32.exe
  C:\WINDOWS\system32\AUNBHO.dll
  C:\WINDOWS\system32\AUNPS.dll
  C:\WINDOWS\system32\autoupgrader.exe
  C:\WINDOWS\system32\dakqa.dll
  C:\WINDOWS\system32\HyperLinker2.exe
  C:\WINDOWS\system32\ivplvm.exe
  C:\WINDOWS\system32\pacis.exe
  C:\WINDOWS\system32\poker.exe
  C:\WINDOWS\system32\pop2.exe
  C:\WINDOWS\system32\psoft1.exe
  C:\WINDOWS\system32\saie1108.exe
  C:\WINDOWS\system32\winup2date.dll
  C:\WINDOWS\system32\winupdt.exe
  C:\WINDOWS\system32\wmconfig.cpl
  C:\WINDOWS\system32\wpayp.dat
  C:\WINDOWS\system32\chisel.exe
  C:\WINDOWS\system32\elitetcd32.exe
  C:\WINDOWS\system32\DivX.dll
  C:\WINDOWS\system32\Dwapilib.tlb
  C:\WINDOWS\system32\h3jo2cb.sys
  C:\WINDOWS\system32\pqkxy.exe
  C:\WINDOWS\h3jo2cb.sys
  C:\Documents and Settings\All Users\Start Menu\Programs\Startup\rnkc.exe
  C:\WINDOWS\Handy-Paradies[hpa-11258,de,1].exe
  C:\WINDOWS\msbbi.exe
  C:\WINDOWS\polall1m.exe
  C:\WINDOWS\polmx.exe
  C:\WINDOWS\runos.exe
  C:\WINDOWS\sideb.exe
  C:\WINDOWS\UnstSA2.exe
  C:\WINDOWS\UnstSA2.exe
  C:\WINDOWS\UnstSA2.exe
  C:\WINDOWS\wpayp.dat
  C:\WINDOWS\System32\LCYZCO.DLL
  C:\WINDOWS\System32\ABETTE~1.EXE
  C:\WINDOWS\MJOVJ.DLL
  C:\WINDOWS\System32\STIBTHY.DLL
  C:\WINDOWS\System32\WPAYP.DAT
  C:\WINDOWS\STIBTHY.DLL
  C:\WINDOWS\DBNQBRA.EXE
  
  
  

[*]Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.
[*]Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

Your system will reboot now.


Please post a new rkfile log and a new hijackthis log.

bebehape

Ok i did what you said and here are the logs:

C:\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............

---

C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............

---

Files Found in all users windows Folder............

---

Finished
bye


Logfile of HijackThis v1.99.1
Scan saved at 4:49:17 PM, on 5/18/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Ronald Jr.XXCANO-KIDZXX.000\My Documents\Unzipped\hijackthis\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn4\ycomp5_5_7_0.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn4\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\ivplvm.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1116213372498
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

---

i notice that i still see the application ivplvm.exe......i have a feeling thats bad since killbox tried to delete it but its still there.....well thanks again!!!

Buckeye_Sam

That's just the registry entry. Fix this line, reboot your computer and post a new log.

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\ivplvm.exe

bebehape

thanks for helping! heres the new log:

Logfile of HijackThis v1.99.1
Scan saved at 4:00:13 PM, on 5/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\System32\HPHipm11.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Ronald Jr.XXCANO-KIDZXX.000\My Documents\Unzipped\hijackthis\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn4\ycomp5_5_7_0.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn4\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1116213372498
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_6us.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

---

looks pretty clean! ! oh also.....i have another problem for quite a while....i dont know if you would know whats wrong....but my Windows Update thingy isnt working...it hasnt been popping up saying i need to update....and when i go to the windows update website, it says wait until the security warning shows and click yes, which sometimes doesnt popup, but when it does, i click on yes and nothing happens.....i might be missing a file or something but im not sure.....and i cant update my computer anywhere else! but if you're not sure about this then that's okay! thanks a LOT!

Buckeye_Sam

You should get an error code from Windows Update that looks something like this...

0x800A138F

Let me know what that code is.



Your log is clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
   
   You can find instructions on how to enable and reenable system restore here:
   
   Managing Windows Millenium System Restore
   
   or
   
   Windows XP System Restore Guide
   
   Renable system restore with instructions from tutorial above
   
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
         
      2. Change the Download unsigned ActiveX controls to Disable
         
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
         
      4. Change the Installation of desktop items to Prompt
         
      5. Change the Launching programs and files in an IFRAME to Prompt
         
      6. Change the Navigate sub-frames across different domains to Prompt
         
      7. When all these settings have been made, click on the OK button.
         
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
   5. Next press the Apply button and then the OK to exit the Internet Properties page.
   
   
3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
   
   See this link for a listing of some online & their stand-alone antivirus programs:
   
   Virus, Spyware, and Malware Protection and Removal Resources
   
   
4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
   
   For a tutorial on Firewalls and a listing of some available ones see the link below:
   
   Understanding and Using Firewalls
   
   
6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
   
   
7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
   
   A tutorial on installing & using this product can be found here:
   
   Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
   
   
8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
   
   A tutorial on installing & using this product can be found here:
   
   Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
   
   
9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
   
   A tutorial on installing & using this product can be found here:
   
   Using SpywareBlaster to protect your computer from Spyware and Malware
   
   
10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

bebehape

hi...when i try to get updates and when im on the windows update website, it says for me to wait....but nothing happens....the warning doesnt pop up anymore and no errors are shown! dont know whats wrong...

bebehape

hi ive managed to open the update log and heres the error:

2005-05-20 17:25:48-1000 120 c14 CreateObject for Microsoft.Update.SystemInfo failed: error 0x800401f3

thanks!

bebehape

hey i found an answer to the windows update problem....i was on the microsoft supprt website and found this solution:

Answer
Subject: Re: Windows Update Problem 11/11/2004 2:12 AM PST

By: Taurarian In: microsoft.public.windowsupdate


When searching for available updates on the Windows Update site, you see the
0x8007043B error
This error may occur if the WUAUSERV and BITS services are not configured properly in
the registry.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=19&ln=en

or



Try registering the following:

Click Start, select Run and type (pressing enter after each one and wait for the
success message):

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll


or

Click Start, select Run and type (pressing enter after each one and wait for the
success message):

net.exe stop wuauserv
Press Ok

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 msxml3.dll
net.exe start wuauserv

Press enter after each one and wait for the success message


"Spud McFeebie" <SpudMcFeebie@discussions.microsoft.com> wrote in message
news:0797E481-FB6E-4221-BCDC-C4E47E52634D@microsoft.com...
> Sky...
>
> Thank you for taking time to reply to me. Unfortunately, your remedies did
> not work.
>
> I have never had Zone Alarm on this machine. I am sure of that.
>
> Other posts say to check BITS. BITS was off so I started it. I also
> checked Auto Update and Event Log services, both were already running.
>
> I restarted the machine, no difference.
>
> There is no yellow banner that appears asking to allow ActiveX or anything
> else to run or download.
>
> I found a copy of MS VM and reinstalled that - still no change.
>
> There are no error messages and the machine is not frozen. It just stops at
> the following message:
>
> "Checking for the latest version of the Windows Update software...
>
> Depending on your connection speed, this might take a minute. During this
> time, you may receive one or more security warnings. Review each security
> warning to ensure that the content is signed by Microsoft, and then click
> Install or Yes to install the software."
>
> Any more suggestions?
>
> Thanks for your help.
>
> Ron
>
>
>
>
> "Sky King" wrote:
>
>> Hi;
>>
>> See http://support.microsoft.com/default.aspx?scid=kb;en-us;836960 ; if you
>> are using Zone Alarm.
>>
>> Next time that happens, watch for a yellow banner to show at the top of the
>> displayed IE page. You will need to accept the installation of those
>> ActiveX controls before WU will proceed.
>>
>> --
>>
>> ....Sky
>>
>> ================
>>
>> Spud McFeebie wrote:
>> > Using IE 6 version 6.0.2900 XP SP 2, after clicking Tools, Windows Update,
>> > Windows Update displays this page but nothing else happens:
>> >
>> > Checking for the latest version of the Windows Update software...
>> >
>> > Depending on your connection speed, this might take a minute. During this
>> > time, you may receive one or more security warnings. Review each security
>> > warning to ensure that the content is signed by Microsoft, and then click
>> > Install or Yes to install the software.
>> >
>> > Any suggestions?
>> >
>> > Thank you in advance for your help!
>> >
>> > Ron
>>
>>

---

the section in BOLD cleared the problem! now i can use windows update!!!!!!! thanks for ALL of your help!!!!!