We need to get a look at what's running on your computer in order to help you. Please follow the directions at this link to download a tool called Hijackthis and post a log.
We need to get a look at what's running on your computer in order to help you. Please follow the directions at this link to download a tool called Hijackthis and post a log.
Thanks for the offer of help.
I have run Hijackthis and here is the log
Logfile of HijackThis v1.99.1
Scan saved at 21:49:00, on 5/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
The problem is with IE by the way. Omegakiller seemed to get rid of the problem (the search bar) but it returns when the computer (a laptop running XP Home) is rebooted. It is on my dughter's machine and she has been downloading some "free games". I have told her to stop and also use firefox from now on but I would welcome advice on how to get rid of the spyware.
Thanks again for the help.
I have done as you suggest and the search bar has gone from IE - hopefully for good.
New log set out below as you requested in case there is anything else amiss.
Logfile of HijackThis v1.99.1
Scan saved at 20:45:37, on 5/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
The LOP infection is still there and Messenger Plus is still showing up in your log. Please reboot and follow those steps again to install and then uninstall Messenger Plus.
I have done as you suggest and here is the new log.
Logfile of HijackThis v1.99.1
Scan saved at 20:16:36, on 5/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
I have done as you suggest but couldn't find any of the C:\Windows files in safe mode.
Here is the new log:-
Logfile of HijackThis v1.99.1
Scan saved at 20:24:27, on 5/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
I have done as you suggested and here are the results of the virus scans and the new hijack this log
Logfile of HijackThis v1.99.1
Scan saved at 08:20:42, on 5/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Lop No disinfected C:\Program Files\C2Media
Adware:Adware/FunWeb No disinfected C:\Program Files\FunWebProducts
Adware:Adware/BlazeFind No disinfected C:\WINDOWS\Key2.txt
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\AntiAim.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Chic proxy.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Defy pure.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Download fork.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Flaw htm.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Heck Boob.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Okayless.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\scrarmy.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bis11.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bis58.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bkstjnrt.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\gqqilmkx.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\My Documents\My Downloads\OmegaKiller1.2\backup\file1116540335.ex_
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\My Documents\My Downloads\OmegaKiller1.2\backup\file1116544363.ex_
Adware:Adware/Lop No disinfected C:\Program Files\C2Media\Setup.exe
Adware:Adware/FunWeb No disinfected C:\Program Files\Microsoft AntiSpyware\DeactivatedItems\F8BC2735-1CA6-4D92-8E6B-5B2163.asq
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\07D626F7-B64B-4D7A-B6AC-789CEE\8BBFD0C8-0DB5-4F56-8781-677ABD
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\6A36BF30-BA64-4620-BF52-BFA81F\9CB28385-BE68-4148-996E-5CF742
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\AB21D21B-64B8-4060-8543-ACA678\25671AEC-14C1-4347-BF4A-8AC56C
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\4.bin\MWSOEMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\4.bin\MWSOESTB.DLL
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116547066.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116577034.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116696983.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116696995.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116697001.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116697004.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116885737.ex_
Possible Virus. No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc84.exe
Possible Virus. No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc91.exe
Adware:Adware/WinTools No disinfected C:\WINDOWS\Key2.txt
Adware:Adware/FunWeb No disinfected C:\WINDOWS\SYSTEM32\f3PSSavr.scr
Bitdefender
Incident Status Location
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Lop No disinfected C:\Program Files\C2Media
Adware:Adware/FunWeb No disinfected C:\Program Files\FunWebProducts
Adware:Adware/BlazeFind No disinfected C:\WINDOWS\Key2.txt
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\AntiAim.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Chic proxy.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Defy pure.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Download fork.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Flaw htm.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Heck Boob.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Okayless.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\scrarmy.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bis11.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bis58.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bkstjnrt.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\gqqilmkx.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\My Documents\My Downloads\OmegaKiller1.2\backup\file1116540335.ex_
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\My Documents\My Downloads\OmegaKiller1.2\backup\file1116544363.ex_
Adware:Adware/Lop No disinfected C:\Program Files\C2Media\Setup.exe
Adware:Adware/FunWeb No disinfected C:\Program Files\Microsoft AntiSpyware\DeactivatedItems\F8BC2735-1CA6-4D92-8E6B-5B2163.asq
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\07D626F7-B64B-4D7A-B6AC-789CEE\8BBFD0C8-0DB5-4F56-8781-677ABD
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\6A36BF30-BA64-4620-BF52-BFA81F\9CB28385-BE68-4148-996E-5CF742
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\AB21D21B-64B8-4060-8543-ACA678\25671AEC-14C1-4347-BF4A-8AC56C
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\4.bin\MWSOEMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\4.bin\MWSOESTB.DLL
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116547066.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116577034.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116696983.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116696995.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116697001.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116697004.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116885737.ex_
Possible Virus. No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc84.exe
Possible Virus. No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc91.exe
Adware:Adware/WinTools No disinfected C:\WINDOWS\Key2.txt
Adware:Adware/FunWeb No disinfected C:\WINDOWS\SYSTEM32\f3PSSavr.scr
There seems to be a lot there which shouldn't be! If you don't mind continuing to advise on how to get rid of these problems it will be much appreciated.
Double-click on aawsepersonal.exe to install the program.
Follow the default settings for installation.
After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
Update Ad-Aware SE Personal 1.05:
Double-click the Ad-Aware SE Personal icon on your desktop.
Click "Check for updates now" then click "Connect".
It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
Configure Ad-Aware SE Personal 1.05:
Click on the Gear button at the top of the window.
Click "General" on the left hand side to display the General Settings box.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Automatically save logfile"
"Automatically quarantine objects prior to removal"
"Safe Mode (always request confirmation)"
"Prompt to update outdated definitions" - change to 7 days from the default 14.
Click "Scanning" on the left hand side to display the Scan Settings box.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Scan within archives"
"Select drives & folders to scan" - select your hard drive(s).
"Scan active processes"
"Scan registry"
"Deep-scan registry"
"Scan my IE favorites for banned URLs"
"Scan my Hosts file"
Click "Advanced" on the left hand side to display the Advanced Settings box.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Move deleted files to Recycle Bin"
"Include additional object information"
"Include negligible objects information"
"Include environment information"
Click "Defaults" on the left hand side to display the Default Settings box.
Make sure these items have your preferred settings in them.:
"Default homepage"
"Default searchpage"
Click "Tweak" on the left hand side to display the Tweak Settings box.
Click the + (plus) sign next to the Log Files section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Include basic Ad-Aware settings in log file"
"Include additional Ad-Aware settings in log file"
"Include reference summary in log file"
"Include alternate data stream details in log file"
Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Unload recognized processes & modules during scan"
"Scan registry for all users instead of current user only"
"Obtain command line of scanned processes"
Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Always try to unload modules before deletion"
"During removal, unload Explorer and IE if necessary"
"Let Windows remove files in use at next reboot"
"Delete quarantined objects after restoring"
Once you are done with these settings, click "Proceed" to save them.
This will take you back to the main screen.
Run Ad-Aware SE Personal 1.05:
Click the "Start" button.
Uncheck the "Search for negligible risk entries" entry.
Choose the "Use custom scanning options" scan mode.
Click the "Next" button.
Ad-Aware will begin to scan for malware residing on your computer.
Allow the scan to finish.
Right-click on any entry in the list and click "Select All" to select the whole list.
Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.
Reboot and post a new hijackthis log and we'll see what's left.
I have followed your instructions and here is the new log:-
Logfile of HijackThis v1.99.1
Scan saved at 23:38:01, on 5/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Hopefully all the problems have gone but please advise if there is anything there still needing attention.
Thanks again for all your time on this. I thought the hardware firewall and the anti virus and spyware software I had installed would have prevented all this stuff getting onto the computer but obviously not.
Double-click on aawsepersonal.exe to install the program.
Follow the default settings for installation.
After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
Update Ad-Aware SE Personal 1.05:
Double-click the Ad-Aware SE Personal icon on your desktop.
Click "Check for updates now" then click "Connect".
It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
Configure Ad-Aware SE Personal 1.05:
Click on the Gear button at the top of the window.
Click "General" on the left hand side to display the General Settings box.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Automatically save logfile"
"Automatically quarantine objects prior to removal"
"Safe Mode (always request confirmation)"
"Prompt to update outdated definitions" - change to 7 days from the default 14.
Click "Scanning" on the left hand side to display the Scan Settings box.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Scan within archives"
"Select drives & folders to scan" - select your hard drive(s).
"Scan active processes"
"Scan registry"
"Deep-scan registry"
"Scan my IE favorites for banned URLs"
"Scan my Hosts file"
Click "Advanced" on the left hand side to display the Advanced Settings box.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Move deleted files to Recycle Bin"
"Include additional object information"
"Include negligible objects information"
"Include environment information"
Click "Defaults" on the left hand side to display the Default Settings box.
Make sure these items have your preferred settings in them.:
"Default homepage"
"Default searchpage"
Click "Tweak" on the left hand side to display the Tweak Settings box.
Click the + (plus) sign next to the Log Files section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Include basic Ad-Aware settings in log file"
"Include additional Ad-Aware settings in log file"
"Include reference summary in log file"
"Include alternate data stream details in log file"
Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Unload recognized processes & modules during scan"
"Scan registry for all users instead of current user only"
"Obtain command line of scanned processes"
Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
"Always try to unload modules before deletion"
"During removal, unload Explorer and IE if necessary"
"Let Windows remove files in use at next reboot"
"Delete quarantined objects after restoring"
Once you are done with these settings, click "Proceed" to save them.
This will take you back to the main screen.
Run Ad-Aware SE Personal 1.05:
Click the "Start" button.
Uncheck the "Search for negligible risk entries" entry.
Choose the "Use custom scanning options" scan mode.
Click the "Next" button.
Ad-Aware will begin to scan for malware residing on your computer.
Allow the scan to finish.
Right-click on any entry in the list and click "Select All" to select the whole list.
Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.
Reboot and post a new hijackthis log and we'll see what's left.
and delete this file, if present.
C:\WINDOWS\System32\sfg_19b5.dll
Aside from that, your log looks clean to me.
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
You can find instructions on how to enable and reenable system restore here:
Renable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs:
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see the link below:
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
and delete this file, if present.
C:\WINDOWS\System32\sfg_19b5.dll
Aside from that, your log looks clean to me.
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
You can find instructions on how to enable and reenable system restore here:
Renable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs:
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see the link below:
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
Comments
http://www.short-media.com/forum/showpost.php?p=172584&postcount=2
I have run Hijackthis and here is the log
Logfile of HijackThis v1.99.1
Scan saved at 21:49:00, on 5/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\MP3Downloading\bindata.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\Emily\LOCALS~1\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.1
F2 - REG:system.ini: Shell=
O1 - Hosts: 127.0.0.54 www.active-max.com
O1 - Hosts: 127.0.0.26 www.mp3search.com
O1 - Hosts: 127.0.0.95 www.rub.to
O1 - Hosts: 127.0.0.79 spawnet.com
O1 - Hosts: 127.0.0.93 www.spawnet.com
O1 - Hosts: 127.0.0.84 www.mp3search.com
O1 - Hosts: 127.0.0.2 www.lyricsdomain.com
O1 - Hosts: 127.0.0.37 best.omega-search.com
O1 - Hosts: 127.0.0.38 omega-search.com
O1 - Hosts: 127.0.0.6 www.omega-search.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\System32\sfg_19b5.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: (no name) - {D4B78775-ADE6-D77E-3F2F-6D9B83AED7E7} - C:\DOCUME~1\Emily\APPLIC~1\dashfree\BARBATOM.exe
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [npdxwsh] C:\WINDOWS\System32\xsslgz.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_19b5.dll"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [adiras] adiras.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\MP3Downloading\bindata.exe" -tray
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_19b5.dll"
O4 - HKCU\..\Run: [mp3bird] C:\DOCUME~1\Emily\APPLIC~1\SPAMVG~1\Locks comp.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.myway.com/games/gamehouse/Feeding/SproutLauncher.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - AppInit_DLLs: MsgPlusLoader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
The problem is with IE by the way. Omegakiller seemed to get rid of the problem (the search bar) but it returns when the computer (a laptop running XP Home) is rebooted. It is on my dughter's machine and she has been downloading some "free games". I have told her to stop and also use firefox from now on but I would welcome advice on how to get rid of the spyware.
http://www.msghelp.net/showthread.php?tid=21598
Reboot and post a new hijackthis log.
I have done as you suggest and the search bar has gone from IE - hopefully for good.
New log set out below as you requested in case there is anything else amiss.
Logfile of HijackThis v1.99.1
Scan saved at 20:45:37, on 5/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\MP3Downloading\bindata.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\DOCUME~1\Emily\LOCALS~1\Temp\Temporary Directory 2 for hijackthis_199.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.qpxjecbytdublz.info/Zx0NwzxeX3FFmuc6hMjn7ALvU8ItpzjifmB1bHSK7lrIBJs8GoEFfvMfKPHGob_W.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.short-media.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.1
F2 - REG:system.ini: Shell=
O1 - Hosts: 127.0.0.54 www.active-max.com
O1 - Hosts: 127.0.0.26 www.mp3search.com
O1 - Hosts: 127.0.0.95 www.rub.to
O1 - Hosts: 127.0.0.79 spawnet.com
O1 - Hosts: 127.0.0.93 www.spawnet.com
O1 - Hosts: 127.0.0.84 www.mp3search.com
O1 - Hosts: 127.0.0.2 www.lyricsdomain.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\System32\sfg_19b5.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [npdxwsh] C:\WINDOWS\System32\xsslgz.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_19b5.dll"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [adiras] adiras.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\MP3Downloading\bindata.exe" -tray
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_19b5.dll"
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.myway.com/games/gamehouse/Feeding/SproutLauncher.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - AppInit_DLLs: MsgPlusLoader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Then post a new hijackthis log.
Logfile of HijackThis v1.99.1
Scan saved at 20:16:36, on 5/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\MP3Downloading\bindata.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Emily\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.short-media.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.1
F2 - REG:system.ini: Shell=
O1 - Hosts: 127.0.0.54 www.active-max.com
O1 - Hosts: 127.0.0.26 www.mp3search.com
O1 - Hosts: 127.0.0.95 www.rub.to
O1 - Hosts: 127.0.0.79 spawnet.com
O1 - Hosts: 127.0.0.93 www.spawnet.com
O1 - Hosts: 127.0.0.84 www.mp3search.com
O1 - Hosts: 127.0.0.2 www.lyricsdomain.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\System32\sfg_19b5.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [npdxwsh] C:\WINDOWS\System32\xsslgz.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_19b5.dll"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [adiras] adiras.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\MP3Downloading\bindata.exe" -tray
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_19b5.dll"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.myway.com/games/gamehouse/Feeding/SproutLauncher.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Thanks again for your continuing help.
Please make sure that you can VIEW ALL HIDDEN FILES.
Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:
F2 - REG:system.ini: Shell=
O1 - Hosts: 127.0.0.54 www.active-max.com
O1 - Hosts: 127.0.0.26 www.mp3search.com
O1 - Hosts: 127.0.0.95 www.rub.to
O1 - Hosts: 127.0.0.79 spawnet.com
O1 - Hosts: 127.0.0.93 www.spawnet.com
O1 - Hosts: 127.0.0.84 www.mp3search.com
O1 - Hosts: 127.0.0.2 www.lyricsdomain.com
O4 - HKLM\..\Run: [npdxwsh] C:\WINDOWS\System32\xsslgz.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_19b5.dll"
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_19b5.dll"
Reboot your computer into SAFE MODE
Then delete these files or directories (Do not be concerned if they do not exist):
C:\WINDOWS\System32\sfg_19b5.dll
C:\WINDOWS\System32\xsslgz.ex
C:\WINDOWS\vsnpstd.exe
Reboot your computer to go back to normal mode and post a new log.
Here is the new log:-
Logfile of HijackThis v1.99.1
Scan saved at 20:24:27, on 5/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\MP3Downloading\bindata.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Emily\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\System32\sfg_19b5.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [adiras] adiras.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\MP3Downloading\bindata.exe" -tray
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.myway.com/games/gamehouse/Feeding/SproutLauncher.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
All your help is much appreciated.
Please run at least two of these online scans.
Make sure they are set to clean automatically:
Panda Virus Scan
Bit Defender
TrendMicro Housecall
There will be files that these scans will not remove. Please include that information in your next post.
Reboot and post a new hijackthis log and the info from your virus scans.
Logfile of HijackThis v1.99.1
Scan saved at 08:20:42, on 5/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\MP3Downloading\bindata.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Emily\Desktop\HijackThis.exe
Panda
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oklwihrpxlvzfmgcywgfrlq.us/Zx0NwzxeX3FFmuc6hMjn7ALvU8ItpzjifmB1bHSK7lqYugXFpyx1LvMfKPHGob_W.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\System32\sfg_19b5.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\MP3Downloading\bindata.exe" -tray
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.myway.com/games/gamehouse/Feeding/SproutLauncher.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Incident Status Location
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Lop No disinfected C:\Program Files\C2Media
Adware:Adware/FunWeb No disinfected C:\Program Files\FunWebProducts
Adware:Adware/BlazeFind No disinfected C:\WINDOWS\Key2.txt
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\AntiAim.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Chic proxy.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Defy pure.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Download fork.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Flaw htm.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Heck Boob.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Okayless.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\scrarmy.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bis11.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bis58.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bkstjnrt.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\gqqilmkx.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\My Documents\My Downloads\OmegaKiller1.2\backup\file1116540335.ex_
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\My Documents\My Downloads\OmegaKiller1.2\backup\file1116544363.ex_
Adware:Adware/Lop No disinfected C:\Program Files\C2Media\Setup.exe
Adware:Adware/FunWeb No disinfected C:\Program Files\Microsoft AntiSpyware\DeactivatedItems\F8BC2735-1CA6-4D92-8E6B-5B2163.asq
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\07D626F7-B64B-4D7A-B6AC-789CEE\8BBFD0C8-0DB5-4F56-8781-677ABD
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\6A36BF30-BA64-4620-BF52-BFA81F\9CB28385-BE68-4148-996E-5CF742
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\AB21D21B-64B8-4060-8543-ACA678\25671AEC-14C1-4347-BF4A-8AC56C
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\4.bin\MWSOEMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\4.bin\MWSOESTB.DLL
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116547066.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116577034.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116696983.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116696995.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116697001.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116697004.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116885737.ex_
Possible Virus. No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc84.exe
Possible Virus. No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc91.exe
Adware:Adware/WinTools No disinfected C:\WINDOWS\Key2.txt
Adware:Adware/FunWeb No disinfected C:\WINDOWS\SYSTEM32\f3PSSavr.scr
Bitdefender
Incident Status Location
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Lop No disinfected C:\Program Files\C2Media
Adware:Adware/FunWeb No disinfected C:\Program Files\FunWebProducts
Adware:Adware/BlazeFind No disinfected C:\WINDOWS\Key2.txt
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\AntiAim.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Chic proxy.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Defy pure.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Download fork.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Flaw htm.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Heck Boob.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\Okayless.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\More First Long Stop\scrarmy.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bis11.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bis58.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\bkstjnrt.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\Local Settings\Temp\gqqilmkx.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\My Documents\My Downloads\OmegaKiller1.2\backup\file1116540335.ex_
Adware:Adware/Lop No disinfected C:\Documents and Settings\Emily\My Documents\My Downloads\OmegaKiller1.2\backup\file1116544363.ex_
Adware:Adware/Lop No disinfected C:\Program Files\C2Media\Setup.exe
Adware:Adware/FunWeb No disinfected C:\Program Files\Microsoft AntiSpyware\DeactivatedItems\F8BC2735-1CA6-4D92-8E6B-5B2163.asq
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\07D626F7-B64B-4D7A-B6AC-789CEE\8BBFD0C8-0DB5-4F56-8781-677ABD
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\6A36BF30-BA64-4620-BF52-BFA81F\9CB28385-BE68-4148-996E-5CF742
Adware:Adware/Lop No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\AB21D21B-64B8-4060-8543-ACA678\25671AEC-14C1-4347-BF4A-8AC56C
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE
Adware:Adware/FunWeb No disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\4.bin\MWSOEMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\Program Files\MyWebSearch\bar\4.bin\MWSOESTB.DLL
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116547066.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116577034.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116696983.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116696995.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116697001.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116697004.ex_
Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc71\file1116885737.ex_
Possible Virus. No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc84.exe
Possible Virus. No disinfected C:\RECYCLER\S-1-5-21-736478887-1813405239-176741456-1006\Dc91.exe
Adware:Adware/WinTools No disinfected C:\WINDOWS\Key2.txt
Adware:Adware/FunWeb No disinfected C:\WINDOWS\SYSTEM32\f3PSSavr.scr
There seems to be a lot there which shouldn't be! If you don't mind continuing to advise on how to get rid of these problems it will be much appreciated.
Please download, install, and run Cleanup 4.0
http://cleanup.stevengould.org/
Next, delete these files/folders:
C:\Program Files\C2Media
C:\Program Files\FunWebProducts
C:\Program Files\MyWebSearch
C:\Documents and Settings\All Users\Application Data\More First Long Stop
C:\WINDOWS\Key2.txt
C:\WINDOWS\SYSTEM32\f3PSSavr.scr
Fix this line with Hijackthis:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oklwihrpxlvzfmgcywgfrlq....vMfKPHGob_W.htm
Please follow these instructions to run Adware.
Reboot and post a new hijackthis log and we'll see what's left.
Logfile of HijackThis v1.99.1
Scan saved at 23:38:01, on 5/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\Program Files\MP3Downloading\bindata.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Documents and Settings\Emily\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\System32\sfg_19b5.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\MP3Downloading\bindata.exe" -tray
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.myway.com/games/gamehouse/Feeding/SproutLauncher.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Hopefully all the problems have gone but please advise if there is anything there still needing attention.
Thanks again for all your time on this. I thought the hardware firewall and the anti virus and spyware software I had installed would have prevented all this stuff getting onto the computer but obviously not.
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\System32\sfg_19b5.dll
and delete this file, if present.
C:\WINDOWS\System32\sfg_19b5.dll
Aside from that, your log looks clean to me.
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
- Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
- Make your Internet Explorer more secure - This can be done by following these simple instructions:
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialize and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- Change the Navigate sub-frames across different domains to Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
- Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
- Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
- Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
- Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
- Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
- Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
- Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
- Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.You can find instructions on how to enable and reenable system restore here:
Managing Windows Millenium System Restore
or
Windows XP System Restore Guide
Renable system restore with instructions from tutorial above
See this link for a listing of some online & their stand-alone antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources
For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware
Thanks again for all the time and trouble you have taken in sorting this out - above and beyond the call of duty.