ISTVC.exe is killing me, please help!

Unknown

I have the same problem as zola25 in his thread "Norton won't run & ISTVC.exe installed" (http://www.short-media.com/forum/showthread.php?t=30283). ISTVC.exe is installed, and neither norton, regedit or hijackthis will run except for in safe mode. It crippled everything

Can anyone help me as you helped zola25?
(yes I have already run spybot and ad-aware, they didn't help)


Thank you (in advance )!



HJT-log :

Logfile of HijackThis v1.99.1
Scan saved at 13:59:26, on 2005-05-29
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login1.telia.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem303.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program\DAP\DAPIEBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\Program\ISTbar\istbar.dll (file missing)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program\Winamp\winampa.exe
O4 - HKLM\..\Run: [DownloadAccelerator] C:\Program\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MSN Messenger] msnmsgr.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Documents and Settings\oem\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [sais] c:\program\180solutions\sais.exe
O4 - HKLM\..\Run: [Power Scan] C:\Program\Power Scan\powerscan.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program\Delade filer\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [[01]##############################################################################################################################] C:\Documents and Settings\oem\Internet Optimizer\update\rogue.exe
O4 - HKLM\..\Run: [Á³# é"h'þ9ÓœU3rŲWC:\Program\ISTsvc\istsvc.exe] C:\WINDOWS\ovuncs.exe
O4 - HKLM\..\Run: [IST Service] C:\Program\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [E99tktf] C:\WINDOWS\ovuncs.exe
O4 - HKLM\..\Run: [REGRUN] C:\sadad.exe
O4 - HKLM\..\RunServices: [MSN Messenger] msnmsgr.exe
O4 - HKCU\..\Run: [Steam] C:\Program\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [MSN Messenger] msnmsgr.exe
O4 - HKCU\..\Run: [rofr] C:\Program\COMMON~1\rofr\rofrm.exe
O4 - HKCU\..\RunServices: [MSN Messenger] msnmsgr.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Program\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\Program\DAP\dapextie2.htm
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program\SideFind\sidefind.dll
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\Program\DAP\DAP.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{712C9643-64DB-4D0E-B13E-8C809E0B3722}: NameServer = 192.168.0.1,195.67.199.18
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod-tjänst (iPodService) - Apple Computer, Inc. - C:\Program\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe

Buckeye_Sam

Please make sure that you can VIEW ALL HIDDEN FILES.

Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem303.dll
O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\Program\ISTbar\istbar.dll (file missing)
O4 - HKLM\..\Run: [MSN Messenger] msnmsgr.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Documents and Settings\oem\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [sais] c:\program\180solutions\sais.exe
O4 - HKLM\..\Run: [Power Scan] C:\Program\Power Scan\powerscan.exe
O4 - HKLM\..\Run: [[01]################################################## ################################################## ##########################] C:\Documents and Settings\oem\Internet Optimizer\update\rogue.exe
O4 - HKLM\..\Run: [Á³# é"h'þ9ÓœU3rŲWC:\Program\ISTsvc\istsvc.exe] C:\WINDOWS\ovuncs.exe
O4 - HKLM\..\Run: [IST Service] C:\Program\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [E99tktf] C:\WINDOWS\ovuncs.exe
O4 - HKLM\..\Run: [REGRUN] C:\sadad.exe
O4 - HKLM\..\RunServices: [MSN Messenger] msnmsgr.exe
O4 - HKCU\..\Run: [MSN Messenger] msnmsgr.exe
O4 - HKCU\..\Run: [rofr] C:\Program\COMMON~1\rofr\rofrm.exe
O4 - HKCU\..\RunServices: [MSN Messenger] msnmsgr.exe
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program\SideFind\sidefind.dll


Reboot your computer into SAFE MODE

Then delete these files or directories (Do not be concerned if they do not exist):

C:\WINDOWS\nem220.dll
C:\WINDOWS\wsem303.dll
C:\Program\ISTbar
C:\Program\ISTsvc
c:\program\180solutions
C:\Program\Power Scan
C:\Program\SideFind
C:\Program\COMMON~1\rofr
C:\Documents and Settings\oem\Internet Optimizer
C:\WINDOWS\ovuncs.exe
C:\WINDOWS\system32\msnmsgr.exe
C:\sadad.exe


Reboot your computer to go back to normal mode and post a new log.

twelve.12

I'll try that, thank you!

twelve.12

Sulayman - create your own thread...

Buckeye_Sam - Like I said, I can only run hijackthis in safe mode, and when I did, I didn't even find the files/directories that it said in the log and the ones you wanted me to remove. So I made a new log in safe mode, and they're gone! So, so very weird? I don't know, must I run hijackthis in normal mode, because I can't. It just shuts itself down directly like norton and regedit...

Anyway, here's the new log that I took just now in safe mode :

Logfile of HijackThis v1.99.1
Scan saved at 18:30:15, on 2005-05-29
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Program\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login1.telia.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program\Winamp\winampa.exe
O4 - HKLM\..\Run: [DownloadAccelerator] C:\Program\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MSN Messenger] msnmsgr.exe
O4 - HKLM\..\Run: [sais] c:\program\180solutions\sais.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program\Delade filer\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [[01]##############################################################################################################################] C:\Documents and Settings\oem\Internet Optimizer\update\rogue.exe
O4 - HKLM\..\Run: [Á³# é"h'þ9ÓœU3rŲWC:\Program\ISTsvc\istsvc.exe] C:\WINDOWS\ovuncs.exe
O4 - HKLM\..\Run: [E99tktf] C:\WINDOWS\ovuncs.exe
O4 - HKLM\..\Run: [REGRUN] C:\sadad.exe
O4 - HKLM\..\Run: [IST Service] C:\Program\ISTsvc\istsvc.exe
O4 - HKLM\..\RunServices: [MSN Messenger] msnmsgr.exe
O4 - HKCU\..\Run: [Steam] C:\Program\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [MSN Messenger] msnmsgr.exe
O4 - HKCU\..\Run: [rofr] C:\Program\COMMON~1\rofr\rofrm.exe
O4 - HKCU\..\RunServices: [MSN Messenger] msnmsgr.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Program\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\Program\DAP\dapextie2.htm
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{712C9643-64DB-4D0E-B13E-8C809E0B3722}: NameServer = 192.168.0.1,195.67.199.18
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod-tjänst (iPodService) - Apple Computer, Inc. - C:\Program\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe



thanks

Buckeye_Sam

Are you sure that you are set up to view hidden files? Because most of it is still showing up in your log.


Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

O4 - HKLM\..\Run: [MSN Messenger] msnmsgr.exe
O4 - HKLM\..\Run: [sais] c:\program\180solutions\sais.exe
O4 - HKLM\..\Run: [[01]################################################## ################################################## ##########################] C:\Documents and Settings\oem\Internet Optimizer\update\rogue.exe
O4 - HKLM\..\Run: [Á³# é"h'þ9ÓœU3rŲWC:\Program\ISTsvc\istsvc.exe] C:\WINDOWS\ovuncs.exe
O4 - HKLM\..\Run: [E99tktf] C:\WINDOWS\ovuncs.exe
O4 - HKLM\..\Run: [REGRUN] C:\sadad.exe
O4 - HKLM\..\Run: [IST Service] C:\Program\ISTsvc\istsvc.exe
O4 - HKLM\..\RunServices: [MSN Messenger] msnmsgr.exe
O4 - HKCU\..\Run: [MSN Messenger] msnmsgr.exe
O4 - HKCU\..\Run: [rofr] C:\Program\COMMON~1\rofr\rofrm.exe
O4 - HKCU\..\RunServices: [MSN Messenger] msnmsgr.exe


Reboot and post a new log.

twelve.12

I did what you said, and then checked with regedit just to see if it would shut itself down and it didn't! Always something

Here's the new log :

Logfile of HijackThis v1.99.1
Scan saved at 14:56:01, on 2005-06-01
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login1.telia.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program\Winamp\winampa.exe
O4 - HKLM\..\Run: [DownloadAccelerator] C:\Program\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program\Delade filer\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Steam] C:\Program\Valve\Steam\\Steam.exe -silent
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Program\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\Program\DAP\dapextie2.htm
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{712C9643-64DB-4D0E-B13E-8C809E0B3722}: NameServer = 192.168.0.1,195.67.199.18
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod-tjänst (iPodService) - Apple Computer, Inc. - C:\Program\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe


thanks!

Buckeye_Sam

Can you get me a log from normal mode now?

What problems do you still have?

twelve.12

I don't think I ahve any problems any longer, haven't done much to test

Thanks for the help!

here's a log from normal mode :

Logfile of HijackThis v1.99.1
Scan saved at 12:39:23, on 2005-06-02
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program\Microsoft IntelliPoint\point32.exe
C:\Program\Winamp\winampa.exe
C:\Program\DAP\DAP.EXE
C:\Program\D-Tools\daemon.exe
C:\Program\Logitech\iTouch\iTouch.exe
C:\Program\Delade filer\Real\Update_OB\realsched.exe
C:\Program\QuickTime\qttask.exe
C:\Program\iTunes\iTunesHelper.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\Program\Valve\Steam\Steam.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program\iPod\bin\iPodService.exe
C:\Program\Norton AntiVirus\navapsvc.exe
C:\Program\Norton AntiVirus\SAVScan.exe
C:\Program\Messenger\msmsgs.exe
C:\Program\Internet Explorer\IEXPLORE.EXE
C:\Program\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login1.telia.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program\Winamp\winampa.exe
O4 - HKLM\..\Run: [DownloadAccelerator] C:\Program\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program\Delade filer\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Steam] C:\Program\Valve\Steam\\Steam.exe -silent
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Program\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\Program\DAP\dapextie2.htm
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{712C9643-64DB-4D0E-B13E-8C809E0B3722}: NameServer = 192.168.0.1,195.67.199.18
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod-tjänst (iPodService) - Apple Computer, Inc. - C:\Program\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe

Buckeye_Sam

You can fix this line with Hijackthis.

R3 - Default URLSearchHook is missing


Aside from that your log looks clean to me.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
   
   You can find instructions on how to enable and reenable system restore here:
   
   Managing Windows Millenium System Restore
   
   or
   
   Windows XP System Restore Guide
   
   Renable system restore with instructions from tutorial above
   
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
         
      2. Change the Download unsigned ActiveX controls to Disable
         
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
         
      4. Change the Installation of desktop items to Prompt
         
      5. Change the Launching programs and files in an IFRAME to Prompt
         
      6. Change the Navigate sub-frames across different domains to Prompt
         
      7. When all these settings have been made, click on the OK button.
         
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
   5. Next press the Apply button and then the OK to exit the Internet Properties page.
   
   
3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
   
   See this link for a listing of some online & their stand-alone antivirus programs:
   
   Virus, Spyware, and Malware Protection and Removal Resources
   
   
4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
   
   For a tutorial on Firewalls and a listing of some available ones see the link below:
   
   Understanding and Using Firewalls
   
   
6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
   
   
7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
   
   A tutorial on installing & using this product can be found here:
   
   Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
   
   
8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
   
   A tutorial on installing & using this product can be found here:
   
   Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
   
   
9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
   
   A tutorial on installing & using this product can be found here:
   
   Using SpywareBlaster to protect your computer from Spyware and Malware
   
   
10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.