My PC is hijacked! need help.

Unknown
edited June 2005 in Spyware & Virus Removal
Something's gotten into my PC and I can't get it out. I've used Adaware, SpyBot, and CounterSpy. Nothing seems to work. Please help. I Have a bunch of apps running that I dont know if they should be there.

thanks

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    We need to get a look at what's running on your computer in order to help you. Please follow the directions at this link to download a tool called Hijackthis and post a log.

    http://www.short-media.com/forum/showpost.php?p=172584&postcount=2
  • yemoko
    edited June 2005
    Buckeye_Sam wrote:
    We need to get a look at what's running on your computer in order to help you. Please follow the directions at this link to download a tool called Hijackthis and post a log.

    http://www.short-media.com/forum/showpost.php?p=172584&postcount=2

    hi buckeye

    thanks for the help. please find the log file from my scan below. would really appreciate guidance on the next step(s) at your earliest convenience...

    Logfile of HijackThis v1.99.1
    Scan saved at 11:31:51 PM, on 22/06/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\ULI5289\ALi5289.exe
    C:\Program Files\ULI5289\JMAP5289.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    C:\Program Files\Winamp\winampa.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\javagt32.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\WINDOWS\appek32.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Class - {EFBFBA2F-CC59-CEAD-D6D0-CD413F205910} - C:\WINDOWS\system32\sysph32.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [ALi5289] C:\Program Files\ULI5289\ALi5289.exe
    O4 - HKLM\..\Run: [JMAP5289] C:\Program Files\ULI5289\JMAP5289.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [appek32.exe] C:\WINDOWS\appek32.exe
    O4 - HKLM\..\Run: [ipcp.exe] C:\WINDOWS\system32\ipcp.exe
    O4 - HKLM\..\Run: [addpl32.exe] C:\WINDOWS\system32\addpl32.exe
    O4 - HKLM\..\Run: [msef.exe] C:\WINDOWS\msef.exe
    O4 - HKLM\..\Run: [sysfr32.exe] C:\WINDOWS\sysfr32.exe
    O4 - HKLM\..\Run: [d3lf32.exe] C:\WINDOWS\d3lf32.exe
    O4 - HKLM\..\Run: [atldr.exe] C:\WINDOWS\atldr.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\javagt32.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    You have an HSA infection. The filenames on this type of infection can change each time you reboot your computer or use Internet Explorer. With that in mind, some of these filenames may be different. But the pattern is the same and you may be able to determine the correct files to remove. The sooner you perform this fix, the higher it's chances for success.

    Much of this fix has to be performed in Safe Mode where you won't be able to access the Internet.

    Please print out these instructions.


    Step 1
    Download CWShredder but don't run it yet.


    Step 2
    Download AboutBuster
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Ad-aware SE 1.06
    Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


    Step 5
    Make sure that you can VIEW ALL HIDDEN FILES.


    Step 6
    Reboot your computer into SAFE MODE


    Step 7
    Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {EFBFBA2F-CC59-CEAD-D6D0-CD413F205910} - C:\WINDOWS\system32\sysph32.dll
    O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
    O4 - HKLM\..\Run: [appek32.exe] C:\WINDOWS\appek32.exe
    O4 - HKLM\..\Run: [ipcp.exe] C:\WINDOWS\system32\ipcp.exe
    O4 - HKLM\..\Run: [addpl32.exe] C:\WINDOWS\system32\addpl32.exe
    O4 - HKLM\..\Run: [msef.exe] C:\WINDOWS\msef.exe
    O4 - HKLM\..\Run: [sysfr32.exe] C:\WINDOWS\sysfr32.exe
    O4 - HKLM\..\Run: [d3lf32.exe] C:\WINDOWS\d3lf32.exe
    O4 - HKLM\..\Run: [atldr.exe] C:\WINDOWS\atldr.exe
    O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\javagt32.exe



    Step 8
    Now run CWShredder, making sure to click "Fix".


    Step 9
    Then delete these files or directories (Do not be concerned if they do not exist)

    C:\WINDOWS\system32\javagt32.exe
    C:\WINDOWS\system32\sysph32.dll
    C:\WINDOWS\system32\ipcp.exe
    C:\WINDOWS\system32\addpl32.exe
    C:\WINDOWS\system32\pqihl.dll
    C:\WINDOWS\appek32.exe
    C:\WINDOWS\msef.exe
    C:\WINDOWS\sysfr32.exe
    C:\WINDOWS\d3lf32.exe
    C:\WINDOWS\atldr.exe


    Step 10
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 11
    Run a full scan with Adaware.


    Reboot your computer to go back to normal mode and post a new hijackthis log and the log from About Buster.
  • yemoko
    edited June 2005
    Buckeye_Sam wrote:
    You have an HSA infection. The filenames on this type of infection can change each time you reboot your computer or use Internet Explorer. With that in mind, some of these filenames may be different. But the pattern is the same and you may be able to determine the correct files to remove. The sooner you perform this fix, the higher it's chances for success.

    Much of this fix has to be performed in Safe Mode where you won't be able to access the Internet.

    Please print out these instructions.


    Step 1
    Download CWShredder but don't run it yet.


    Step 2
    Download AboutBuster
    Unzip it to your desktop but don't run it yet.


    Step 3
    Download Ad-aware SE 1.06
    Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


    Step 5
    Make sure that you can VIEW ALL HIDDEN FILES.


    Step 6
    Reboot your computer into SAFE MODE


    Step 7
    Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pqihl.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {EFBFBA2F-CC59-CEAD-D6D0-CD413F205910} - C:\WINDOWS\system32\sysph32.dll
    O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
    O4 - HKLM\..\Run: [appek32.exe] C:\WINDOWS\appek32.exe
    O4 - HKLM\..\Run: [ipcp.exe] C:\WINDOWS\system32\ipcp.exe
    O4 - HKLM\..\Run: [addpl32.exe] C:\WINDOWS\system32\addpl32.exe
    O4 - HKLM\..\Run: [msef.exe] C:\WINDOWS\msef.exe
    O4 - HKLM\..\Run: [sysfr32.exe] C:\WINDOWS\sysfr32.exe
    O4 - HKLM\..\Run: [d3lf32.exe] C:\WINDOWS\d3lf32.exe
    O4 - HKLM\..\Run: [atldr.exe] C:\WINDOWS\atldr.exe
    O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\javagt32.exe



    Step 8
    Now run CWShredder, making sure to click "Fix".


    Step 9
    Then delete these files or directories (Do not be concerned if they do not exist)

    C:\WINDOWS\system32\javagt32.exe
    C:\WINDOWS\system32\sysph32.dll
    C:\WINDOWS\system32\ipcp.exe
    C:\WINDOWS\system32\addpl32.exe
    C:\WINDOWS\system32\pqihl.dll
    C:\WINDOWS\appek32.exe
    C:\WINDOWS\msef.exe
    C:\WINDOWS\sysfr32.exe
    C:\WINDOWS\d3lf32.exe
    C:\WINDOWS\atldr.exe


    Step 10
    Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.


    Step 11
    Run a full scan with Adaware.


    Reboot your computer to go back to normal mode and post a new hijackthis log and the log from About Buster.

    hi buckeye

    thanks for the guidance. i did what you said and here is the HJT log, however, about:buster didnt allow me to save a log file after doing its thing, let me know what to do.

    Logfile of HijackThis v1.99.1
    Scan saved at 12:27:43 AM, on 24/06/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\ULI5289\JMAP5289.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    C:\Program Files\Winamp\winampa.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [JMAP5289] C:\Program Files\ULI5289\JMAP5289.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

    thanks again for ur help.
    will check back shortly.
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Good job! The HSA is gone.


    Are you familiar with this program?

    C:\Program Files\ULI5289\JMAP5289.exe


    If not, please upload the file to this virus scanner and let me know what you find out.

    http://virusscan.jotti.org/
  • yemoko
    edited June 2005
    Buckeye_Sam wrote:
    Good job! The HSA is gone.


    Are you familiar with this program?

    C:\Program Files\ULI5289\JMAP5289.exe


    If not, please upload the file to this virus scanner and let me know what you find out.

    http://virusscan.jotti.org/

    thank buckeye

    i'll check that file out thru the upload site. looks like its suspect. what do u make of Panda anti-virus?

    thanks
  • yemoko
    edited June 2005
    Buckeye_Sam wrote:
    Good job! The HSA is gone.


    Are you familiar with this program?

    C:\Program Files\ULI5289\JMAP5289.exe


    If not, please upload the file to this virus scanner and let me know what you find out.

    http://virusscan.jotti.org/

    hi buckeye

    pls see the scan on that JMAP5289.exe file. it came out "ok".

    Service load:
    0% 100%
    File: JMAP5289.exe
    Status:
    OK
    MD5 1555eb3704b4af074aa03a24e461861a
    Packers detected:
    -
    Scanner results
    AntiVir
    Found nothing
    ArcaVir
    Found nothing
    Avast
    Found nothing
    AVG Antivirus
    Found nothing
    BitDefender
    Found nothing
    ClamAV
    Found nothing
    Dr.Web
    Found nothing
    F-Prot Antivirus
    Found nothing
    Fortinet
    Found nothing
    Kaspersky Anti-Virus
    Found nothing
    NOD32
    Found nothing
    Norman Virus Control
    Found nothing
    VBA32
    Found nothing

    whats next? should i delete it? do u recommend panda antivirus?

    thanks
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Even though that file comes back clean I would investigate it further if I was you. While we can't confirm that it's necessarily bad, if it's on your computer and you didn't put it there then it probably isn't good.

    Panda is a very good antivirus program. I'd recommend it over Norton or Mcafee.

    Aside from that one file, your log is clean.

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
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