home page hijack

warbywarby
edited June 2005 in Spyware & Virus Removal
i have just removed the trojan spy smitfraud thingy with help from your forum.i have got my desk top back ok.i have received no pop ups(of any volume).my pc is running faster.
however i have still got my home page set to "update seaches .com"which i cant shift.If i am on a web page the home page cuts in and takes over throwing me out of the web site and directing me back to update searches .com.
i have run CWshredder
i have run hijack this
help

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Please post a hijackthis log.
  • warbywarby
    edited June 2005
    Buckeye_Sam wrote:
    Please post a hijackthis log.
    sorry have saved a hijack this list but do not know how to post it into this document..help
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Follow the directions at this link.

    http://www.short-media.com/forum/showpost.php?p=172584&postcount=2
  • warbywarby
    edited June 2005
    thanks this is the log file
    Logfile of HijackThis v1.99.1
    Scan saved at 11:37:06, on 17/06/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\shnlog.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\vsnpstd.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\MessengerPlus! 3\MsgPlus.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\intmon.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\MDM.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\mark\My Documents\downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by blueyonder
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
    O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hpAAE8.tmp
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll (file missing)
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [Workflow] E:\Workflow.exe
    O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll/VSearch.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra button: Microsoft AntiSpyware helper - {B9F05B70-1C80-4D6B-B991-F50F89C798C5} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {B9F05B70-1C80-4D6B-B991-F50F89C798C5} - (no file) (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://dl.ad-ware.cc/oV62H1NsHvfnBw_m7RlU.chm::/on-line.exe
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup/downloader_sp1/imloader.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Please make sure that you can VIEW ALL HIDDEN FILES.

    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
    O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hpAAE8.tmp
    O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
    O9 - Extra button: Microsoft AntiSpyware helper - {B9F05B70-1C80-4D6B-B991-F50F89C798C5} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {B9F05B70-1C80-4D6B-B991-F50F89C798C5} - (no file) (HKCU)
    O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://dl.ad-ware.cc/oV62H1NsHvfnBw...m::/on-line.exe
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -




    Reboot your computer into SAFE MODE

    Then delete these files or directories (Do not be concerned if they do not exist):

    C:\Windows\sites.ini
    C:\Windows\popuper.exe
    C:\WINDOWS\System32\wldr.dll
    C:\Windows\System32\helper.exe
    C:\Windows\System32\intmon.exe
    C:\Windows\System32\intmonp.exe
    C:\Windows\System32\msmsgs.exe
    C:\Windows\System32\ole32vbs.exe
    C:\Windows\system32\msole32.exe
    C:\WINDOWS\system32\shnlog.exe
    C:\WINDOWS\system32\oleadm.dll
    C:\WINDOWS\System32\hpAAE8.tmp
    C:\Windows\System32\Log Files



    Reboot your computer to go back to normal mode and post a new log.
  • warbywarby
    edited June 2005
    did what you said
    couldn`t delete system32\oleadm.dll(either disk full or program in use)as far as i know no other programs were running
    here`s the new log
    Logfile of HijackThis v1.99.1
    Scan saved at 12:20:48, on 19/06/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\vsnpstd.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\MessengerPlus! 3\MsgPlus.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\mark\My Documents\downloads\HijackThis.exe
    C:\WINDOWS\System32\wuauclt.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by blueyonder
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
    O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hpA8F4.tmp
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll (file missing)
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [Workflow] E:\Workflow.exe
    O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll/VSearch.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup/downloader_sp1/imloader.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • warbywarby
    edited June 2005
    also when i run the updated version of search and destroy i always have to delete this

    --- Search result list ---
    CoolWWWSearch.ToonComics: Interface (Registry key, fixed)
    HKEY_CLASSES_ROOT\Interface\{1E1B2878-88FF-11D2-8D96-D7ACAC95951F}

    CoolWWWSearch.ToonComics: Type library (Registry key, fixed)
    HKEY_CLASSES_ROOT\TypeLib\{1E1B286C-88FF-11D2-8D96-D7ACAC9595 /setup/downloader_sp1/imloader.cab
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Fix these lines with Hijackthis.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
    O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hpA8F4.tmp
    O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe



    Download the Pocket Killbox.

    Unzip the contents of KillBox.zip to a convenient location and then double-click on KillBox.exe to launch the program.
    • Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:

        C:\WINDOWS\system32\oleadm.dll
        C:\WINDOWS\System32\hpA8F4.tmp
        C:\WINDOWS\vsnpstd.exe

      [*]Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.
      [*]Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

      Your system will reboot now.

      Please post a new hijackthis log.
    • warbywarby
      edited June 2005
      hi have down loaded and unzipped the pocket kill box
      i can only find` oleadm.dll`not the other two files
      i can not copy and paste the file into killbox.the clipboard is always empty
      help
    • Buckeye_SamBuckeye_Sam Columbus, Ohio
      edited June 2005
      Please post a new hijackthis log.
    • warbywarby
      edited June 2005
      Logfile of HijackThis v1.99.1
      Scan saved at 22:17:11, on 20/06/2005
      Platform: Windows XP (WinNT 5.01.2600)
      i posted this log after deleating the files but before rebooting
      MSIE: Internet Explorer v6.00 (6.00.2600.0000)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\Explorer.EXE
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
      C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
      C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
      C:\Program Files\MessengerPlus! 3\MsgPlus.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\WINDOWS\System32\ctfmon.exe
      C:\Program Files\Messenger\msmsgs.exe
      C:\PROGRA~1\INCRED~1\bin\IMApp.exe
      C:\Program Files\MSN Messenger\msnmsgr.exe
      C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
      C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\ZoneLabs\vsmon.exe
      C:\WINDOWS\System32\wuauclt.exe
      C:\WINDOWS\vsnpstd.exe
      C:\WINDOWS\System32\MDM.EXE
      C:\PROGRA~1\INCRED~1\bin\IncMail.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Documents and Settings\mark\My Documents\downloads\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by blueyonder
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
      O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
      O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll (file missing)
      O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
      O4 - HKLM\..\Run: [Workflow] E:\Workflow.exe
      O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
      O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
      O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
      O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
      O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
      O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
      O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll/VSearch.htm
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
      O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
      O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
      O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
      O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
      O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
      O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup/downloader_sp1/imloader.cab
      O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
      O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
      O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
      O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    • Buckeye_SamBuckeye_Sam Columbus, Ohio
      edited June 2005
      Open Killbox and select the Delete on reboot option.
      Copy and paste the following file to the field labeled "Full path of file to delete"

      C:\WINDOWS\vsnpstd.exe

      Press the Delete button (the button that looks like a red circle with a white X in it).
      A first dialog box will ask if you want to delete the file on reboot, press the YES button.
      A second dialog box will ask you if you want to REBOOT now. Press the YES button.

      Your computer will reboot.



      Please post a new hijackthis log and let me know what problems you still have.
    • warbywarby
      edited June 2005
      hi i can find the file in in my computer/window/vsnpstd but i am unable to copy it. if i use ctl+c or right click and copy, the clipboard is always empty upon pasting into killbox.i cannot seem to move it
      warby
    • Buckeye_SamBuckeye_Sam Columbus, Ohio
      edited June 2005
      You don't need to paste the file itself, just this text - C:\WINDOWS\vsnpstd.exe
    • warbywarby
      edited June 2005
      i think you have fixed it.
      i have got my home page back and can surf without any takeover
      i have run all virus and spyware programms and come out clean
      thanks a lot much apprieciated
      warby
    • Buckeye_SamBuckeye_Sam Columbus, Ohio
      edited June 2005
      Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
      1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

        You can find instructions on how to enable and reenable system restore here:

        Managing Windows Millenium System Restore

        or

        Windows XP System Restore Guide

        Renable system restore with instructions from tutorial above

      2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
        1. From within Internet Explorer click on the Tools menu and then click on Options.
        2. Click once on the Security tab
        3. Click once on the Internet icon so it becomes highlighted.
        4. Click once on the Custom Level button.
          1. Change the Download signed ActiveX controls to Prompt
          2. Change the Download unsigned ActiveX controls to Disable
          3. Change the Initialize and script ActiveX controls not marked as safe to Disable
          4. Change the Installation of desktop items to Prompt
          5. Change the Launching programs and files in an IFRAME to Prompt
          6. Change the Navigate sub-frames across different domains to Prompt
          7. When all these settings have been made, click on the OK button.
          8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
        5. Next press the Apply button and then the OK to exit the Internet Properties page.

      3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

        See this link for a listing of some online & their stand-alone antivirus programs:

        Virus, Spyware, and Malware Protection and Removal Resources

      4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

      5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

        For a tutorial on Firewalls and a listing of some available ones see the link below:

        Understanding and Using Firewalls

      6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

      7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

        A tutorial on installing & using this product can be found here:

        Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

      8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

        A tutorial on installing & using this product can be found here:

        Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

      9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

        A tutorial on installing & using this product can be found here:

        Using SpywareBlaster to protect your computer from Spyware and Malware

      10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
      Follow this list and your potential for being infected again will reduce dramatically.
    This discussion has been closed.