p2pnetworking virus- could anyone help please

Hi there folks, could anyone help me with getting rid of p2p networking virus?
think i got it from downloading on Limewire.
Have run Spybot check and is comes up with several spyware thingys which are removed fine but always come back. It finds DSO Exploit also but i know that this is fine. I have Norton Antiv. which when i start the computer keeps giving message of p2pnetworking trojan. Have had viruses before and have successfully deleted them from registry before but this one is a bugger! - cant find it anywhere.
In my C drive have loads of folders like Bullseye network and IST that cannot be deleted.
I have windows XP and use Mozilla Firefox which is not infected but use Explorer for email where loads of pop up windows occur.
I have just run a log of hijack-this and have saved the logfile in notepad
i hope that is enough information. any help would be greatly appreciated.
thanks
here is hijack this log-
Logfile of HijackThis v1.99.1
Scan saved at 18:17:14, on 19/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\msxct.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\WINDOWS\system32\p2pnetworking.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\Documents and Settings\piii\Local Settings\Temp\hijackthis_199\HijackThis.exe

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winupdate] C:\Program Files\winupdate\winupdate.exe /auto
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [p2pnetworking] p2pnetworking.exe
O4 - HKLM\..\RunServices: [p2pnetworking] p2pnetworking.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: ChatSpace Full Java Client 3.1.0.246 - http://chat-c3.wanadoo.co.uk/Java/cfs31246.cab
O16 - DPF: ChatSpace Full Java Client 3.1.0.248 - http://chat-a3.wanadoo.co.uk/Java/cfs31248.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Comments

  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Run Hijackthis. Click on "Open the Misc Tools section". Next click on "Open uninstall manager".
    Press the button 'save list'. It will open a Notepad file. Place the content of that file here in your in your next post.
  • edited June 2005
    Hi thanks for replying.
    OK here is scan of uninstall manager:

    Ares 1.8.1
    Audacity 1.2.3
    Audio/Video To MP3 Maker version 3.0
    DivX
    DivX Player
    Hello (remove only)
    HijackThis 1.99.1
    Intel(R) 536EP Modem
    Internet Optimizer
    iTunes
    J2SE Runtime Environment 5.0 Update 2
    Labtec WebCam
    LimeWire 4.8.1
    LiveReg (Symantec Corporation)
    LiveUpdate 2.5 (Symantec Corporation)
    Logitech IM Video Companion
    Macromedia Shockwave Player
    Media Access
    Microsoft Office Professional Edition 2003
    Mozilla Firefox (1.0)
    Mozilla Firefox (1.0.1)
    MSN Messenger 7.0
    MSN Toolbar
    Music Visualizer Library 1.4.00
    NavHelper
    Nero - Burning Rom
    Norton AntiVirus 2003 Professional Edition
    Norton WMI Update
    OpenMG Limited Patch 3.1-02-10-22-01
    OpenMG Limited Patch 3.1-02-10-22-02
    OpenMG Limited Patch 3.1-02-12-04-01
    OpenMG Secure Module 3.1
    Power Scan
    QuickTime
    RealPlayer
    Security Task Manager 1.6e
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896428)
    SonicStage 1.5.06
    SoulSeek Client 156c
    Spybot - Search & Destroy 1.3
    TSA
    Windows Installer 3.1 (KB893803)
    Windows Installer 3.1 (KB893803)
    Windows Media Format Runtime
    Windows Media Player 10
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB867282
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888162
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890047
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890923
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893066
    Windows XP Hotfix - KB893086
    Windows XP Service Pack 2
    WinMX

    Yesterday in my add/remove programs list there came up Search assistant and Side-find , managed to get rid of them there but i think they will come back- its happened before. Also i have ISTbar Slotch, think this is all part of it. Its all over the place!! :confused:
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Please remove these entries from Add/Remove Programs in the Control Panel(if present):

    Internet Optimizer
    Media Access
    NavHelper
    Power Scan




    Please make sure that you can VIEW ALL HIDDEN FILES.

    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe
    O4 - HKLM\..\Run: [winupdate] C:\Program Files\winupdate\winupdate.exe /auto
    O4 - HKLM\..\Run: [msxct] msxct.exe
    O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
    O4 - HKLM\..\Run: [p2pnetworking] p2pnetworking.exe
    O4 - HKLM\..\RunServices: [p2pnetworking] p2pnetworking.exe


    Reboot your computer into SAFE MODE

    Then delete these files or directories (Do not be concerned if they do not exist):

    C:\Program Files\NavExcel
    C:\Program Files\Media Access
    C:\Program Files\winupdate
    C:\WINDOWS\system32\p2pnetworking.exe



    Reboot your computer to go back to normal mode.



    Open notepad, copy and paste next content (bold) in it:

    cd\
    cd Program Files
    DIR /AD /B /P > ProgramFiles.txt
    start ProgramFiles.txt
    cls
    exit


    Save this as look.bat ,choose to save as *all files and save it to your desktop.
    Doubleclick on it and notepad will open. Please post that text here along with a new hijackthis log.
  • edited June 2005
    Hi , i did as instructed - hope it was right-
    here is programfiles.txt:

    Common Files
    Windows NT
    MSN
    MSN Gaming Zone
    Messenger
    Windows Media Player
    Online Services
    WindowsUpdate
    ComPlus Applications
    Internet Explorer
    Outlook Express
    NetMeeting
    Movie Maker
    microsoft frontpage
    xerox
    Uninstall Information
    Java
    Microsoft Office
    Microsoft Visual Studio
    Microsoft Works
    Microsoft ActiveSync
    Microsoft.NET
    Norton AntiVirus
    Symantec
    Audacity
    Ares
    Freecorder
    Admiresoft
    AV2MP3
    Mozilla Firefox
    MSN Messenger
    iTunes
    MSN Apps
    iPod
    Spybot - Search & Destroy
    Zero G Registry
    LimeWire
    Soulseek
    QuickTime
    Ahead
    Security Task Manager
    OADesktop
    Labtec
    Real
    InstallShield Installation Information
    Logitech
    Internet Optimizer
    WinMX
    DivX
    Sony
    Hello

    and here is new scan from hijackthis:

    Logfile of HijackThis v1.99.1
    Scan saved at 14:10:19, on 21/06/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\PROGRA~1\COMMON~1\mzff\mzffm.exe
    C:\PROGRA~1\COMMON~1\mzff\mzffa.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\ap9h4qmo.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\piii\Local Settings\Temp\hijackthis_199\HijackThis.exe

    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Program Files\SideFind\sfbho.dll (file missing)
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\system32\ap9h4qmo.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [mzff] C:\PROGRA~1\COMMON~1\mzff\mzffm.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
    O16 - DPF: ChatSpace Full Java Client 3.1.0.246 - http://chat-c3.wanadoo.co.uk/Java/cfs31246.cab
    O16 - DPF: ChatSpace Full Java Client 3.1.0.248 - http://chat-a3.wanadoo.co.uk/Java/cfs31248.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    Thanks
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Good job. We're getting closer.

    Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

    O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Program Files\SideFind\sfbho.dll (file missing)
    O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\system32\ap9h4qmo.exe
    O4 - HKCU\..\Run: [mzff] C:\PROGRA~1\COMMON~1\mzff\mzffm.exe


    Reboot your computer into SAFE MODE

    Then delete these files or directories (Do not be concerned if they do not exist):

    C:\WINDOWS\system32\ap9h4qmo.exe
    C:\Program Files\Internet Optimizer
    C:\Program Files\Common Files\mzff


    Reboot your computer to go back to normal mode.



    Please follow these instructions to run Adware.
    • Download, install, update, configure, and run Ad-Aware SE Personal 1.06.
      1. Download Ad-Aware SE Personal 1.06:
      2. Install Ad-Aware SE Personal 1.06:
        • Double-click on aawsepersonal.exe to install the program.
        • Follow the default settings for installation.
        • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
      3. Update Ad-Aware SE Personal 1.06:
        • Double-click the Ad-Aware SE Personal icon on your desktop.
        • Click "Check for updates now" then click "Connect".
        • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
      4. Configure Ad-Aware SE Personal 1.06:
        • Click on the Gear button at the top of the window.
        • Click "General" on the left hand side to display the General Settings box.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Automatically save logfile"
            • "Automatically quarantine objects prior to removal"
            • "Safe Mode (always request confirmation)"
            • "Prompt to update outdated definitions" - change to 7 days from the default 14.
        • Click "Scanning" on the left hand side to display the Scan Settings box.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Scan within archives"
            • "Select drives & folders to scan" - select your hard drive(s).
            • "Scan active processes"
            • "Scan registry"
            • "Deep-scan registry"
            • "Scan my IE favorites for banned URLs"
            • "Scan my Hosts file"
        • Click "Advanced" on the left hand side to display the Advanced Settings box.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Move deleted files to Recycle Bin"
            • "Include additional object information"
            • "Include negligible objects information"
            • "Include environment information"
        • Click "Defaults" on the left hand side to display the Default Settings box.
          • Make sure these items have your preferred settings in them.:
            • "Default homepage"
            • "Default searchpage"
        • Click "Tweak" on the left hand side to display the Tweak Settings box.
          • Click the + (plus) sign next to the Log Files section. This will expand the section.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Include basic Ad-Aware settings in log file"
            • "Include additional Ad-Aware settings in log file"
            • "Include reference summary in log file"
            • "Include alternate data stream details in log file"
          • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Unload recognized processes & modules during scan"
            • "Scan registry for all users instead of current user only"
            • "Obtain command line of scanned processes"
          • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
          • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
            • "Always try to unload modules before deletion"
            • "During removal, unload Explorer and IE if necessary"
            • "Let Windows remove files in use at next reboot"
            • "Delete quarantined objects after restoring"
        • Once you are done with these settings, click "Proceed" to save them.
        • This will take you back to the main screen.
      5. Run Ad-Aware SE Personal 1.05:
        • Click the "Start" button.
        • Uncheck the "Search for negligible risk entries" entry.
        • Choose the "Use custom scanning options" scan mode.
        • Click the "Next" button.
        • Ad-Aware will begin to scan for malware residing on your computer.
        • Allow the scan to finish.
        • Right-click on any entry in the list and click "Select All" to select the whole list.
        • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.

    Reboot and post a new hijackthis log and we'll see what's left.
  • edited June 2005
    Hi, here we go with the new hijack this log- hopefully is all gone

    Logfile of HijackThis v1.99.1
    Scan saved at 10:58:22, on 22/06/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Documents and Settings\piii\Local Settings\Temp\hijackthis_199\HijackThis.exe

    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
    O16 - DPF: ChatSpace Full Java Client 3.1.0.246 - http://chat-c3.wanadoo.co.uk/Java/cfs31246.cab
    O16 - DPF: ChatSpace Full Java Client 3.1.0.248 - http://chat-a3.wanadoo.co.uk/Java/cfs31248.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • Buckeye_SamBuckeye_Sam Columbus, Ohio
    edited June 2005
    Your log is clean!

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

      You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore

      or

      Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.
This discussion has been closed.