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Collect.5.L NIGHTMARE!

Unknown
edited June 2005 in Spyware & Virus Removal
I bought a SPYWARE program to remove this type of software, but it won't remove "Collect.5.L" I'm a beginner. Can you please walk me through the removal process? THANKS!!

Comments

  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited June 2005
    Please download hijackthis from here http://www.short-media.com/download.php?dc=69 and post a log here after reading this thread; http://www.short-media.com/forum/showthread.php?t=14915
  • Johnnlinda
    edited June 2005
    Here's the log file...


    Logfile of HijackThis v1.99.1
    Scan saved at 12:24:40 PM, on 6/29/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\alg.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wdfmgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\essspk.exe
    C:\Program Files\Caere\OmniPagePro10.0\opware32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Picasa2\PicasaMediaDetector.exe
    C:\WINDOWS\System32\wininit.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\advpsys.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\DOCUME~1\JOHNSE~1\LOCALS~1\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn0\ycomp5_3_12_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn0\ycomp5_3_12_0.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
    O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro10.0\opware32.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKLM\..\Run: [Advanced Protection System] advpsys.exe
    O4 - HKLM\..\Run: [Services] C:\WINDOWS\system32\1.tmp
    O4 - HKLM\..\Run: [Microsoft Update 32] wininit.exe
    O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\WINDOWS\system32\1.tmp
    O4 - HKLM\..\RunServices: [Advanced Protection System] advpsys.exe
    O4 - HKLM\..\RunServices: [Microsoft Update 32] wininit.exe
    O4 - HKLM\..\RunServices: [Microsoft Windows Update Logon] win-logon.exe
    O4 - HKCU\..\Run: [Advanced Protection System] advpsys.exe
    O4 - HKCU\..\Run: [update.exe] C:\update.exe
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
    O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/public/investor/v13/invinstl.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/23060fc99f59670b0118/netzip/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119994899795
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{00697FA6-D4B5-4016-A068-9DB08F73C1BC}: NameServer = 205.171.3.65 205.171.2.65
    O17 - HKLM\System\CS1\Services\Tcpip\..\{00697FA6-D4B5-4016-A068-9DB08F73C1BC}: NameServer = 205.171.3.65 205.171.2.65
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)



    THANKS for any help you can give!!
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited June 2005
    You have some entries there that need removing.

    ===============

    Before we begin, let's move HiJackThis to it's own folder; like c:\HJT. When we're done 'cleaning' off your system, we're going to 'flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.

    Also move the "Backups" folder, for HiJackThis, if present.

    ===============

    Please visit at least two of the following sites for an online virus scan:

    BitDefender Free Online Virus Scan
    http://www.bitdefender.com/scan/licence.php
    Make sure you tick AutoClean under Scan Options.

    Panda ActiveScan
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm
    Make sure you tick Disinfect automatically under Scan Options.

    Housecall at TrendMicro
    http://housecall.trendmicro.com/housecall/start_corp.asp
    Make sure you tick Auto Clean.
    When it completes, post back the full filename of any files that cannot be cleaned or deleted.

    eTrust Antivirus Web Scanner
    http://www3.ca.com/securityadvisor/virusinfo/scan.aspx



    ===============

    Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:

    1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:

    wininit.exe*
    advpsys.exe*

    2) Then if any are found in the 'prefetch' folder, delete them.

    Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.

    ===============

    Next, Open a command prompt by:

    1. Clicking "Start", then "Run...".
    2. Enter "cmd" (without the quotes).
    3. Enter "services.msc" (without the quotes).

    -

    Now, locate and 'stop' the following services, if present:

    Advanced Protection System ... (advpsys.exe)
    Microsoft Update 32 ... (wininit.exe)

    Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services. Once stopped, set this service to disabled.

    ===============

    Run HiJackThis then:

    1. Click "Open the Misc Tools Section"
    2. Click "Open Process manager"

    -

    Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

    C:\WINDOWS\System32\wininit.exe
    C:\WINDOWS\System32\advpsys.exe

    Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

    ===============

    Still in HiJackThis, click "Scan", then check(tick) the following, if present:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

    O4 - HKLM\..\Run: [Advanced Protection System] advpsys.exe
    O4 - HKLM\..\Run: [Services] C:\WINDOWS\system32\1.tmp
    O4 - HKLM\..\Run: [Microsoft Update 32] wininit.exe
    O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\WINDOWS\system32\1.tmp
    O4 - HKLM\..\RunServices: [Advanced Protection System] advpsys.exe
    O4 - HKLM\..\RunServices: [Microsoft Update 32] wininit.exe
    O4 - HKCU\..\Run: [Advanced Protection System] advpsys.exe
    O4 - HKCU\..\Run: [update.exe] C:\update.exe

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/23060fc...ip/RdxIE601.cab


    Now, with all windows closed (including Internet Explorer) except HiJackThis, click "Fix checked".

    ===============

    Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

    files...

    C:\WINDOWS\System32\wininit.exe
    C:\WINDOWS\System32\advpsys.exe
    C:\WINDOWS\system32\1.tmp
    C:\update.exe

    -

    Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

    -

    Reboot.

    ===============

    To help protect your system from hostile ActiveX content, or special 'downloadable' files:

    Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

    1) Check for any available updates; if present, they'll be automatically downloaded and installed.
    2) Next, "Enable all protection".
    3) Exit the program.

    -

    Note: Remember to regularly check for updates.

    ===============

    After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.
  • Johnnlinda
    edited June 2005
    I followed your directions, and did what you said. Here's the updated log...


    Logfile of HijackThis v1.99.1
    Scan saved at 11:13:32 PM, on 6/29/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\alg.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wdfmgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\essspk.exe
    C:\Program Files\Caere\OmniPagePro10.0\opware32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Picasa2\PicasaMediaDetector.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\Webshots\WebshotsTray.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn0\ycomp5_3_12_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn0\ycomp5_3_12_0.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
    O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro10.0\opware32.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKLM\..\RunServices: [Microsoft Windows Update Logon] win-logon.exe
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
    O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/public/investor/v13/invinstl.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119994899795
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)


    My "Spyware Doctor" still says I have 41 infected files. Your help is greatly appreciated!!
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited June 2005
    The only thing I see in your log is the following. How did the online scans go?

    ===============

    Run HiJackThis, click "Scan", then check(tick) the following, if present:


    O4 - HKLM\..\RunServices: [Microsoft Windows Update Logon] win-logon.exe


    Now, with all windows closed (including Internet Explorer) except HiJackThis, click "Fix checked".

    ===============

    Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

    Search for...

    win-logon.exe

    ...using "Start | Search...".

    -

    Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

    -

    Reboot.

    ===============

    After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.
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